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Build-A-Bear Workshop - Phoenix Walmart Supercenter
5250 W Indian School Rd, Phoenix, AZ 85031, United States
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Build-A-Bear Workshop - Phoenix Walmart Supercenter
Comments
Mi
Review №1

Its inside Wal-Mart today I was just passing by but when we go inside its a lot of fun to make and dress a bear to your own liking. But I think its a little expensive. Everyone else says its worth it.

su
Review №2

Bought a gift for my nephews daughter at this location about 2 months ago. Great experience except that I wasnt told as she was outfitting the bear, how much it cost until after everything was done. But that was okay, no big deal because I figured it would be expensive to get a custom stuffed bear..Now I placed separate orders for my granddaughters on 11/3/21 and 11/4/21. The order on the 3rd was scheduled to be delivered on the 5th, which is her birthday. As of today the 5th, its still being processed. The other order, my granddaughters birthday is on 11/29/21 so decided to go with the default shipping..yet its already processed and out for delivery. Meanwhile my granddaughter, whose birthday is today and paid for it to be delivered today, on your site it simply says to be delivered Nov. 5th OR LATER which is really upsetting.Then you guys dont provide a FedEx tracking # so I can accurately track my orders through them so Im left in the dark. Your products are expensive but your website platform and site customer service are very CHEAP. 😡I advise anyone who is thinking of ordering online, DONT DO IT! If you cant find what you are looking for at your local shop? Take your business elsewhere. I am unlikely to ever give them my business again. Once they get your money, they dont care about you.Like I said, the shop location is okay. But when you order online, you can see just how much Build-a-Bear doesnt value its customers.

Ly
Review №3

They were great! I called ahead and asked if they had the bear i was looking for and they did! The deals are hard to pass on and the heart ceremonies for the bears are too cute! My sons pikachu is his new best friend!!

De
Review №4

We just love build a bear . We gotten them for years . Grandma will keep them when they no longer want them .

Ro
Review №5

6 person limit to get in small wait. Friendly workers. Very helpful. Got some pjs for my doll

ma
Review №6

Raquel is soo amazing! I went to arrowhead, and didn’t receive the best service and the workers weren’t very helpful or informative.. but I came over to the build-a-bear on 51st & received exceptional service! They have a better selection of bears, clothing & the little sounds that go into the bear. Raquel helped me make a bear that I am proud to give to my niece for a gift. The one at arrowhead made me feel a little insecure about what I was going to give my niece & now I’m positive she’s going to love it now thanks to the build-a-bear on 51st. THANK YOU SO MUCH!!

An
Review №7

Pricey but its a nice place, loved their staff

Ci
Review №8

Clean store, nice staff and plenty to choose from. My little had a grt time.

Ke
Review №9

Was very busy but awesome! Socialy distanced the entire time. All around great experience!

Ti
Review №10

I love me some her 🥰

Le
Review №11

All I can say I wow. My nieces loved the whole experience! Thank you for making such a good experience!

St
Review №12

Friendly staff make sure you are prepared to buy outfits and sounds and smells to go with the bear. So many options

mi
Review №13

Love it, great people there and helped out a lot to meet expectations. Kids will have a blast. Lots of things to chose from and love there new baby yoda collection.

Al
Review №14

Had the loveliest clothes for designing our furry guys and social distances were enforced for customers safety, is a plus

di
Review №15

Love bears I had an x cellent time

Te
Review №16

Love this place! The Ladies are always so nice. All three of my child have received a bear and love them so much!

Ni
Review №17

Yes! Its inside the Walmart. Incredibly friendly and helpful staff. Good selection for being a fraction of the size.

Ch
Review №18

Very friendly staff, kids are always smiling when they leave. Highly recommend.

La
Review №19

Awesome and friendly staff. With them being in a Walmart if you stop in a few times to look around the staff remembers you and makes some great suggestions and also inform you of upcoming events and sales. I love this confirms location that I dont have to go to a mall. Always greeted with a friendly smile. They are also very kind to the children who come in and just touch stuff, knowing that those kids are just excited. I love going here.

Ka
Review №20

Go with a child that is happy to look, place and explore, enjoy the freedom to use your imagination, use the lego, watch the bubble blowers. Do not go in a rush, with a tired, cross, child, this place is crowded, look at the number of reviews. Decide why you are going and explain this to your child, if it is for one toy, then find the one toy, if it is to look, go and look.

Da
Review №21

The girl with Fake eyebrows very rude to me in my little girls... Needs more people skills

GH
Review №22

I love my new bear

pr
Review №23

Helped me make the bear

ku
Review №24

Awesome place, loved the selection!

Ki
Review №25

This just opened about a month ago and it’s great! It’s so close to my house now I can take my son whenever! Plus the staff in there are so friendly and helpful!

An
Review №26

The ladies were so nice and the bears were so cute they have really good deals

Ke
Review №27

Really kind and informative staff!!

Ju
Review №28

Ayesha is the best and was super nice and easy to talk to ! she made my day thanks Ayesha !

Sh
Review №29

Me and my children enjoyed the welcome the ladies here have given us, this will be our forever place to go for Ellie, Lilly and Lillys outfits. Thank you so much for all the 💘 you ladies gave us see you soon for the bday 🎉 #theallenkids

An
Review №30

Love love love. My son, daughter, even myself all are enjoying our new family members!!

Ne
Review №31

It’s a smaller store so you get more one on one attention which is good for the kiddos

Ri
Review №32

They were amazing there! My daughter, lil sister and nephew love their bears and Grinchs

Zo
Review №33

Amazing but small

Sa
Review №34

My kids had a wonderful experience and sleep with theirs every night.

Mr
Review №35

Ladies were so helpful!

An
Review №36

My experience with the Walmart store has not been very good and its terrible pharmacy its staff is not prepared to serve customers

Re
Review №37

Beautiful all the stuffed animals that you can design !!

ad
Review №38

Cute

Information
11 Photos
38 Comments
4.5 Rating
  • Address:5250 W Indian School Rd, Phoenix, AZ 85031, United States
  • Site:https://buildabear.com/locations?StoreID=421
  • Phone:+1 480-337-9934
Categories
  • Gift shop
  • Toy store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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