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Arizona Gold Exchange
2535 East Bell Road #7 & 8, Phoenix, AZ 85032, United States
Comments
Ro
Review №1

If youre looking for a Pawn Shop Bancless is the perfect place to go its located at16026 N Cave Creek Rd.Phoenix AZ 85032I recommend this place for I had a good deal and good experienced in selling my jewelries and in buying jewelries. Howard is the right person to deal with, So come and try see this place.

Gi
Review №2

The very best in North Phoenix and The best stop to make for any loan. Right off Cave creek makes it way to find. Love the environment here. Very clean and well kept. Plus the staff is amazing and super supportive of your asking. Will continue to come and will tell the world about Howard Bancless.

st
Review №3

Howard is a straight up person and is great customer service.

In
Review №4

As my experience goes with pawn stores, this one is on a whole different level. Very rarely, did I find a store like this with people as knowledgeable about guns and coins. To be honest, I was a little skeptical walking in, but when I left, I left very happy with what I got (thanks, Daniel!). I will definitely be doing business here again soon!

al
Review №5

This place is amazing 😉 kept my necklace here over a year and the prices were fair and they even stayed open late the day I came to pick it up . Great customer service! I will definitely return when I need cash quick for billsThank you so much

Ma
Review №6

I dont recommend this place to anyone its very hard to make a deal with them

Br
Review №7

Driving by I noticed them and curiosity brought me in their establishment. Immediately Daniel began investigating and showed what is available, where they were, how long it would take, and the price they offered after I inquired about a couple firearms I’ve always wanted. Needless to say I was taken back. They earnestly valued my business, were completely transparent, and fulfilled their promise. These are good people and worthy of your business. Thank you guys! I’ll be back for certain.

Ke
Review №8

I had a few pieces of personal gold jewelry that had lost their sentimental value. I figured out-of-sight, out-of-mind and hoped to sell them quickly and easily. I found Arizona Gold Exchange through a google search accompanied by good reviews and they were local. Their exchange rate was more than fair and the transaction was painless. I highly recommend.

D.
Review №9

I have been going there for years for my silver coins and bullion. They carry gold and silver bullion, coins and jewelry. The staff is friendly, knowledgeable, and honest. Their prices are fair and consistent with market trends. Easy to do business there with confidence in your purchases.

Jo
Review №10

This place is great. I found them to be very honest, upfront, and very professional. with me about how everything is done and how the system works which was very important to me. You dont have to worry about buying anything here.This is not a typical pawn shop. Its clean and the people working here are great at giving outstanding service. You will not have to worry about your stuff with these guys if you ever need to pawn or buy something.

Ho
Review №11

This was my friends fist time using a pawn/gold shop (I have been to a handful). She was a bit concerned about the area that it is located in, however, the reviews were all amazing and we see why! Daniel was welcoming, the store was very clean, well lit, and the price she received for her gold was above what we both were expecting. The customer service and professionalism by all staff was great! I would say this has to be the best pawn shop in the phoenix area.

Ca
Review №12

I have been coming here for over a year and the experience has always been positive. They never question your situation. They offer the best rates I know of and the process is quick and simple. In and out, thats what I like.

Ch
Review №13

So. I pawned a gold chain back in November. The chain was given to me by my great grandmother. It was blessed by The Pope. The chain meant alot to me. I say “meant” because my chain was misplaced unfortunately. I found this out when I went to pick the chain up back in February. Needless to say, I was pretty upset. Well. Daniel, being the super cool dude that he is, was willing to work with me. After a series of authentic/genuine apologies, Daniel opened up the store’s private catalog and sat with me while I looked for a replacement. After lots of looking, I found a few chains that I liked. Daniel was cool enough to order a few to the store so that I had more than one to look at in-person and choose from. I guess Daniel’s supplier was having issues on their end or something. As a result, they weren’t able to get the chains sent to Daniel for almost two months. Well. Daniel contacted me regularly to keep me updated. Even while he was on vacation, he called the store to see if the chains he and I ordered had come in. If this isn’t exemplary customer service, I don’t know what is. I just left Arizona Gold Exchange with my new chain. Although I miss my chain, as it had a ton of sentimental value, I’m happy with the replacement. Thanks again, Daniel. I’m sorry for being a pest. I really appreciate all of your help throughout the entire process.

Az
Review №14

Staff was very professional and knowledgeable. I told them I was looking for the Dirty Harry gun and they had one on display already. After inspecting how nice the gun was, and how fair the price was I decided to purchase it. They had me fill out the proper paperwork which was fast n easy and then I was on my way. Look forward to my next firearm purchase from Arizona Gold Exchange.

Ri
Review №15

Daniel and Justin are always friendly and professional. Amazing service. They help my husband and family out all the time. They have amazing prices and great selection of fire arms.

st
Review №16

I had great experiences both times I’ve used their loan services. Very friendly staff and the process was simple. I’ll come back

Vi
Review №17

I LOVE, LOVE, LOVE these people!!!! They have integrity, yes I said integrity. They are knowledgeable, honest have and compassionate to your situation! They are also willing to work with you, unlike other places. I was in a situation where I had no choice but to take a loan out on my great grandmothers diamond necklace thats been past down from generation to generation. This necklace meant the world to me and the thought of losing it was unbearable. They knew the significance of this necklace, and even though the loan had matured, they actually worked with me so I didnt lose it! If it had been anywhere else, that necklace would have been GONE! If they made it to where you could make payments online, THEYD BE PERFECT!!!

Th
Review №18

I have never felt that I was robbed when leaving here, like I had from other places. Great place to buy and sell, although I tend not to sell.I spent 3 hours in the store, joking with the men in here. Walked out with a firearm and silver. I stop in every time I am in the area just to see what is new.I have and will continue to send friends and strangers to the store.

Da
Review №19

Best selection in town. Fair prices and really helpful nice staff! I will be doing more business with them soon!

sh
Review №20

Came in to a very clean and bright area and was greeted right away. They offered water while we talked. I went to about 5 shops before this one and they easily gave me 3x the amount anyone else was offering. Have never seen a shop like this one and I was pleasantly surprised.

An
Review №21

This Place is AMAZING!!!!Extremely great customer service, low interest rates....what more could you ask for?!Knowledgeable about gold, silver and guns. You have a question, they have an answer. Cant say enough good things about them.If you ever need to pawn something, look no further!

Li
Review №22

I have been doing business with Bancless for sometime and they always have the best prices including buying back from you. They are very friendly, honest and extremely professional! I highly recommend this company.

Jo
Review №23

Im a repeat customer.Friendly service and professional staff. Very helpful with FFL transfers.Overall it is a clean store with decent inventory at a reasonable price. I would certainly recommend them.

SH
Review №24

Had some left over silver I didnt want. To my surprise, when I entered the pawn shop I was greeted by a clean studio atmosphere along with a nice young lady that offered me a comfy chair and bottled water for the Arizona weather. They paid reasonable price for my coins. Definitely will return.

An
Review №25

Awesome place and very fast service! The stuff is very nice too! If you want to sell or loan your jewelry I would highly recommend this place! Definitely 5/5👍🏼👏🏻

Kr
Review №26

Very quick and friendly service! And it’s very clean and organized. Will go back here again

An
Review №27

I had a great experience at the store the young lady their is very knowledgeable. They have very good interest rates on their loans. Theyre bilingual as well with is a plus and very good selection on their bullion and guns. I recommend visiting them to sell, buy and even get loan.

R
Review №28

Awesome place to do biz. Super friendly, knowledgeable and fair. Always a pleasant experience. Inside its really clean and bright.

JA
Review №29

Great place to do business, very friendly! very easy to work with! went to sell old gold jewelry and coins, received a very fair price, also to buy firearms, prices are low! Thanks again to the Arizona Gold Exchange!

Di
Review №30

I first went here when I was frustrated after going to multiple pawn shops to sell some scrap gold and silver. From the outside, I wasnt sure if I was in the right place. Once I went in, I was met with friendly and knowledgeable people and am now a regular customer. I will recommend anyone to go here when looking to sell scrap gold or silver, avoid those messy and unprofessional pawn shops! Go to a nice, clean, professional store!

Jo
Review №31

Bancless loans has a great selection of awesome rare coins! Super convenient, fast and competent loaners ready to help you in your time of need. Definitely recommend a visit

Ma
Review №32

Amazing service, great selection on firearms with good prices. Highly recommend the business. very clean and neat. no junk laying around or dust collecting objects!!!

Li
Review №33

Had an awesome experience here. Ashley and Mundo are awesome and they offered way over the price I was quoted at other places. I will definitely come again!!! Thank you so much!!!

Te
Review №34

Great Atmosphere, everyone extremely nice and knowledgeable. Family setting top shelf merchandise. Great experience and I will definitely recommend all my friends and family to stop in and say hello to my new friends at Arizona Gold Exchange!!!

Mi
Review №35

Its difficult for a man to stand corrected, but just yesterday I was. A couple of days ago I wrote a review about this place that discredited the owner Howard and his practices. I truly cant tell you how wrong i was. I never gave the gentlemen a chance to explain himself and for that I apologize. After visiting the store the first time I felt I was being dealt with unfairly, so I left upset and wrote a not so great review. After thinking it over for a day I called the store and spoke with Ashley who was very kind and professional and asked to come in. When I did I was welcomed in as if my family owned the place. I explained the situation that happened a day prior and she assured me that they will make things right. Unknown to me the owner Howard was there and helping another customer and once done with them he came over and introduced himself like a true gentlemen. He himself assured me that the matter would be taken care of along with a special bonus. Believe me when I say that with him coming over and introducing himself and apologizing for the prior outcome was enough, but for him it wasn’t. He went way above and beyond on assisting me and I truly want to say THANK YOU!!! You are a gentlemen beyond belief. I havent seen this kind of customer service in a very long time. It is no wonder why everyone who has written a review has given him 5 stars for his honest dealings and his exceptional service whether it’s rendered by him or his employee Ashley who is a complete sweetheart. Once again Howard and Ashley Thank You very much for your great and exceptional service. To anyone reading this you truly would be foolish to deal with any other company but this one if you want honesty and great customer care.

Ch
Review №36

Great place! Very friendly and helpful staff! Great selection of jewelry with great prices! If your looking to sell or loan this is the place! Thank you Howard and Moon for your assistance!

Ta
Review №37

Great service and outstanding staff! The guy that bought our pile of gold was incredible and I will never go anywhere else! If you want a great deal and the honest price... Go to Arizona gold exchange!

Ke
Review №38

Best pawnshop ive ever been too! When I walked it I was shocked by how beautiful the store was and how friendly and helpful everyone was. They gave me a great loan for a ring I brought in and were fair and professional

Al
Review №39

Professional but also gregarious people who are honest and ethical. I do all my metal exchanges here and strongly recommend. Nice selection of ammo as well as factory-new and used firearms. Ill be filling out my next 4473 here

Jw
Review №40

They have excellent costumer service did loans fairly and more then welcoming each visit. Lollipops are the best A1!! Thanks Ashley.

Vi
Review №41

These guys are awesome. Daniel and David have always been there for us. Thanks guys we appreciate you.

Ce
Review №42

Had a great experience at Bancless. The loan advisors were courteous and able to answer all my questions. Got a loan with a good interest with easy terms.. I would recommend this place to anyone...!

Mo
Review №43

Received an excellent price for my gold high school ring! Excellent customer service and a very nice store. Will definitely be returning!

Me
Review №44

Howard the owner is an awesome businessman... He will work with you to make ita win win situation for both.... Miss Moon.... Ashely is great!.

Ju
Review №45

I was in the market for diamond earrings for my daughter. The salespeople were very knowledgeable and helped me pick a stunning pair of earrings for her. The quality and price were amazing. I will be returning for all my jewelry purchases and I would highly recommend them!

Br
Review №46

Had the opportunity to bring my young children 10 and 12 showing them easy, reasonable ways to invest for their future. Staff was very helpfull and treated the kids with understanding and respect, explaining ways to start their future with silver coins. I was very happy and will and have continued to return!

le
Review №47

Solid place to do business with, sold a few old silver coins, and some scrap jewelry. Prices were fair, didnt feel pressured to sell and was given an actual value of my items....not one of those hidden numbers kinda shady coin shops! These guys are straight shooters, and Ill definitely be back again. Thanks Daniel!

Ca
Review №48

Great location...beautiful inside. Was very helpful in my selling of items. Fair and accurate. Would highly recommend!

El
Review №49

The customer service was amazing and the actual store was very very clean. Not to mention within 15 seconds of walking into the store I was offered not a Luke warm bottle of water but a freezing cold, very refreshing bottle of water. They also offered a pretty reasonable amount for the coins I brought in.

ma
Review №50

Great place very upscale especially for the location. Owner very fair sold a good amount of silver coins. They even sent me somewhere else when he thought they would give more money.

Da
Review №51

Bancless has wonderful service. The people there are friendly and fast. I will go there again, when I need their services.Thank You Bancless!

Ni
Review №52

Friendly staff, great prices on everything from the silver to the firearms. Always knowledgeable and informative about the inventory. Will for sure return over and over again.

Va
Review №53

Excellent customer service. Fair pricing and they really take the time to discuss all your options. Will definitely visit again.

ju
Review №54

Went here to sell all my gold coins and old jewelry. Excellent customer service with a very knowledgeable staff. I received the highest amount out of the other shops in the area. I would highly recommend them for anyone looking to buy or sell gold, guns or jewelry

DA
Review №55

I HAVE BEEN COMING TO AZGOLD FOR YEARS, MY FAMILY AND FRIENDS GO THERE . THE STAFF AT AZ GOLD IS VERY FRIENDLY AND MAKE YOU FEEL LIKE FAMILY. I KNOW NOBODY WANTS TO PAWN OR SELL THEIR STUFF, BUT IF YOU NEED TO, GO IN AND ASK FOR DANIEL .NO HASSLES JUST GOOD DEALS!

Da
Review №56

BANCLESS IS A GREAT PLACE TO DO BUSINESS. GOOD SRRVICE AND VERY FAIR LOANS

Da
Review №57

If I could give this place zero stars I would. This place pays the few customers they have for their reviews. I went in last month and a blonde lady offered me a ridiculously low offer for my items. I went to the pawn shop down the street and was offered twice then what Arizona gold exchange could. I guess this pawn shop really needs the money.

Ja
Review №58

Received the most for a diamond that I sold. I also was very impressed w the place and personnel. It was worth my drive. Would recommend;-) -J.

ph
Review №59

Arizona Gold Exchange has always paid me top dollar. The girls that work there are always smiling and very paitent. I have never found a need to go anywhere else. AZ gold has always cared more about building a relationship with their customers than making the most money.

Jr
Review №60

Awesome Awesome. Great people and family. They will always do you right. Thank you very much for all the help

Jo
Review №61

Thank you, Howard is a man of his word! Appreciate the business tactics.

Ky
Review №62

They are very polite and accommodation is five stars. My father collected many old silver coins and we needed help with funeral expenses. The main guy was very polite and comforted me somewhat

Al
Review №63

Really glad I went to Bancless, I had a great experience. The staff was very friendly, understanding and helpful. Great customer service!

Li
Review №64

Great customer service, affordable prices and very approachable and friendly environment. Daniel was very knowledgeable and informative.

Ia
Review №65

This store is awesome. I have been doing business here for a couple years and they always have the best prices. Great store!

Ma
Review №66

Greta place. I’ve bought and sold silver here and have been pleased with everything

Za
Review №67

The service was fast and efficient both gentlemen working were very knowledgeable . They gave me a fair offer and I was on my way quickly.

Ja
Review №68

Justin at Arizona Gold Exchange was professional and super friendly and gave me a great deal for my gold!! 5 stars!! 👍🏻👍🏻

jg
Review №69

The people here are amazing. So friendly n its always clean inside no clutter I would recommend taking ur business here instead of anywhere else.

ka
Review №70

The guy was so nice and gave me almost twice as much as the guys down the street..... would recommend, the person who helped me was daniel

ar
Review №71

Daniel was super cool and bought my gold and silver for a really great price, ill def come back later (:

ad
Review №72

Awesome people over there, knowledgeable and helped me get what i needed. I will be a return customer. Thank you and may the Lord strengthen your walk.

sh
Review №73

Amazing company, the employees are always so very helpful and kind.

Ki
Review №74

Great experience! Thank you Howard & Ashley. I received more money than other quotes from jewelry stores. I would definitely recommend them to anyone looking to turn in their jewelry for cash.

Mi
Review №75

I went in here for a loan on my engagement ring. They gave me exactly what I needed for it and were extremely nice to my very curious 4 year old. I hope I do not ever need to pawn anything again, but if I have to, I will go here.

st
Review №76

David and Daniel are the best!!!! Great customer service. David was especially attentive and friendly! Love him!

Ed
Review №77

Great. Experience, Daniel was very friendly and gave me the best price for my gold ! Best pawn shop in az ! Highly recommended.

Jo
Review №78

Paid good prices for some gold. Guys at the front desk provided Great service.

Su
Review №79

AGE is the place to go for the best price in gold. Would definitely recommend this place!

Ke
Review №80

This place is awesome! Best prices I have found in the north phoenix area. Great place, great prices, great experience.

LX
Review №81

Great people, Daniel helps out with finding what you need. Need to exchange gold do it here. Need to buy gold do it here.

sk
Review №82

Great customer service ! great deals! everyone here is very nice and professional.

Ev
Review №83

Great customer service! Im always treated nicely which makes me look forward to coming in.

Sa
Review №84

Had an amazing time with Mundo this afternoon. As a person who has never sold gold before, I felt very comfortable! The process was easy and transparent.

Er
Review №85

Employees all team together to make each transaction excellent. They take their time with each customer making sure they leave happy and satisfied, everytime I go in there they all greet me and have superior customer service, anything that you need they can help you with, even if they cant do a transaction with your valuables they will always refer you to a place that can help you with those specific items.

Jo
Review №86

The staff was knowledgable and extremely friendly. This was my first time pawning an item and they made it simple and easy. I called around to several other pawn shops and there rates were by far the lowest. If you need to pawn anything this is the place to go. Ask for Justin or Mundo!

Mi
Review №87

Bancless really helped me out. The employees were really helpful and they have great attitude! i really recommend Bancless.

Ma
Review №88

Justin and Mundo were very helpful and polite. They made my transactions as simple as possible. If I am ever in need again. I know where to go. Thanks.

Jo
Review №89

They patiently helped me find the perfect diamond for an engagement ring and made a custom setting for it. My wife and I absolutely love it!

Me
Review №90

Very friendly staff, and very clean facility. Would recommend to anyone looking for gold,silver, jewelry.

Na
Review №91

Been coming here for over 10 years...love this place. Reasonable rates and very professional staff!!

br
Review №92

Very friendly staff, great pricing, didnt feel like they were trying to hustle me

ar
Review №93

Daniel was really kind and gave me a great price for my gold (:

Wi
Review №94

This is my go to place to buy silver and gold. The shop is clean and bright. Staff knows alot about what they sell. I learned alot about silver coins from the staff. I have a new gand gun on layaway. GREAT SPAWN!

Su
Review №95

David and Daniel give the best customer service and they always give the best price for gold!

Pa
Review №96

I just dealt with Howard, and it was GREAT. Faster service, and friendly service. A+++

Ra
Review №97

Referred by my friend, shes right friendly honest, reasonable, quick process! For sure doing business here again.

Na
Review №98

Great service, reasonable prices, and convenient location! Keep up the good work!

jo
Review №99

Fantastic place. Greatest people. In and out, big smiles. Ill be back again!!!

Eb
Review №100

Yur service is GREAT!! I took in my ar15 cause it was misfiring an they helped me out an checked it out an it surely did get fixed the most a1ppreciated thing was no charge at all... So thank you verry much Daniel for the VERRY PROFFESSIONAL SERVICE!! This is the place to go verry respectful people thank you guys once again!!

Information
100 Comments
4.9 Rating
  • Address:2535 East Bell Road #7 & 8, Phoenix, AZ 85032, United States
  • Site:http://arizonagoldexchange.com/
  • Phone:+1 602-493-7777
Categories
  • Gold dealer
  • Coin dealer
  • Gun shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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