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The Honey Baked Ham Company
4635 E Cactus Rd, Phoenix, AZ 85032, United States
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The Honey Baked Ham Company
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Ph
Review №1

Its my second year getting ham for new year eve dinner. ... This year I tried the boneless ham. Last year was bone in ham. I did the same recipe which is pineapple glazed ham with cherries but follow the directions on the plastic. ...Price is good. ... for the boneless ham is around $56 something. ...Ham was delicious, I also tried the ribs and it was yummy and easy to cook. ...We love it. ...

Ji
Review №2

Stopped in today to replenish my supply of savory mayonnaise and grab some lunch. Sean and Joe were extremely nice. Sean greeted each customer with the same courteousness and made sure all of their questions were answered. Joe made our food and brought it out to us personally and made sure everything was ok, including asking if we needed any more chips. I’m sure most everyone only comes here around holidays, but I would recommend coming to this location for these two alone.

Ja
Review №3

Very yummy! Ham sandwich! Great place for lunch!

Li
Review №4

Everything is so good and ready to eat, almost...except the soup ingredient mix I bought. Cooking soup with my instant pot as I am typing this.I tasted the signature honey baked ham, Mac n Cheese on the sides, and sweet rolls. These are dinner meal deal. I also bought the whole cheesecake sampler. That’s what happened when you shop hungry :-P

ca
Review №5

Oh my goodness delicious, fresh and the staff is awesome... Cant believe the family meal deals, why bother cooking way cheaper than hamburgers for the family

BA
Review №6

The store is very busy today with holiday hams being picked up... They did a decent job marking off the line and putting down markers to keep distance in the line. However, in my opinion they would provide increased safety by keeping a majority of that line outside. Its Arizona, and the weather couldnt be more prime for an outdoor line.

Ma
Review №7

I was hungry for a honeybacked ham tonite around 10 so I called the one was closest to me. Anyways, long story short, the phone just kept ringing. I don’t know if someone was just busy taking the hams out of the ovens, maybe rotating them or whatnot but nobody answered. I know the stuff is good though so I gave three stars, just disappointed I couldn’t get one tonight and that no one answered or even gave me an answering machine where I could leave a message with my order.Also, I wonder if they carry sides, like Mac n cheese, mashed potatoes and stuffing. That’s good stuff too.Pies

ga
Review №8

Tavern club sandwich is so good. Top 5 best sandwich Ive had. Very friendly staff. Plus you can pick up stuff for dinner after you get lunch. Hard to beat.

Ke
Review №9

Great flavor, Poor Service.Cash only and has been that way for a week. Teenage employees more worried about impressing each other than serving customers.Employee without a mask wandering around talking to other employees instead of working.Great hams, but no management and clearly zero training at this store.

Na
Review №10

Great place with best quality ever!

Wh
Review №11

Wrong order but food was ok to good.

De
Review №12

It has been a very long time since i had Honey Baked. I am from the midwest. The taste was diffrent from home, which is Detroit. But was not bad for living in Arizone.

ke
Review №13

Moving from Hawaii we have something very similar if not exactly the same. Just awesome! Very helpful staff and genuinely good people. If your near a honey baked ham and need hawaiian sweet rolls this is the place too. Mahalo Honey Baked Ham Co.

Be
Review №14

I Could Marry This Place....The Food Is Awesome ❤️❤️❤️❤️❤️!

Sh
Review №15

Not that awesome...the thing you buy here is a honey baked ham...and that is all.

Se
Review №16

Ahhhhhh holidays! Smoked honey baked brunch coming up! Big kids and little ones all love it

Su
Review №17

Crystal has the Best Customer Service

Sh
Review №18

Good ham great service

Ri
Review №19

Were STILL eating ham sandwiches 5 days later lol... the chocolate rum cake is great!

Je
Review №20

Well handled line for purchases, masked and 6 feet apart. Super ham at good price.

Ca
Review №21

YUMMMM! Easter isn’t Easter without a Honey Baked Ham!!!!! Hands down the best ham in the world.

el
Review №22

Excellent food products...a bit pricey but worth it for the occasional special event!

Te
Review №23

Quite a line but to be expected before Christmas. Food is always great.

Li
Review №24

Yes the lines were long. Well worth the wait.

L
Review №25

We reserve A turkey for Thanksgiving ahead of time and the day we showed up they said theyRan out of turkeys. No call ok email. Jus we don’t have em. Not even a discount. Now we have to find a turkey last minute. What a joke.

Al
Review №26

I wanted for over an hour, that is about the time I expected. I received a 10 pound ham, the spiral had a nice cut on it.The direction said warm it for 10 minutes, so I did that and the ham was very cold. So I pulled it from the table and warmed it for for an hour longer and that was not enough time to get it warm. Finally at the right temperature. We could not eat it because it was really salty! I had to slow down the dinner to replace the ham. I will not get a ham never again!!

Ev
Review №27

Best ham in town...their turkey is great too. It is impossible to replicate their superior product at home. Great cold (and hot)

Je
Review №28

Customer Service is excellent!! All of there products are good

Th
Review №29

Customer service is good, but the HAM is Great! Best ham ever

Ca
Review №30

Consistently good good and service.

Mi
Review №31

Delicious holiday food idea- but beware the lines! 90 minutes for me, and that was on the quicker end. Holy cow (or pig, in this case) is the food good, though.

Je
Review №32

The service was really good, but a word to the wise. If you are buying a ham for a holiday, be prepared for a very long wait. They were fully staffed and moved as quick as they could but a lot of people order a head.

B
Review №33

The family meals were a great price, plenty of food, very tasty, great service! Practicing social distancing, thank you!

St
Review №34

The ham I ordered for Christmas dinner was so good and juicy. There was a long line to pick up my order, but it seemed to move pretty steady. The wait was worth it.

Pe
Review №35

Fantastically delish, 29 Christmas in a row.

Sy
Review №36

Always good service here

By
Review №37

Great place to get a ham, or Turkey and sides. Helps make the Holidays a little easier. Also, there is a little cafe here, which is nice. Stop by at lunch and make a meal of it.

Ar
Review №38

Quick, efficient, super great pricing on hambones! Definitely out go to place!!

be
Review №39

My sister and I were given a gift card for here from a friend. We had never been there and decided to go one day. We went in and were treated terrible. We felt uncomfortable, lost, and just unwelcome. There was an extremely long line, which we didnt mind waiting. When we got closer to the front, we asked a woman who worked there how the ordering worked there. She gave us a look like we were stupid. She snickered and said what do you mean? I told her we had never been there before and it looked like people were just buying hams. We thought it was a place you can order sandwiches. She laughed at us and then ignored us. When we got to the front of the line we asked her again. She looked annoyed and with a snobby attitude, told my sister to goto an empty register and wait for her there. My sister went to the first empty register and waited. The woman then came behind the counter and asked my sister what she wanted. My sister, again, explained to her that she had never been there and doesnt know how the ordering worked. The woman rolled her eyes and continued to speak rudely to my sister. When the woman walked away, another employee came over and explained to us that when its close to the holidays, the kitchen closes and they just sale hams and sides. The employee heard the way the woman was treating us and even said that she didnt understand why the woman didnt explain that the first time we asked. It was a terrible experience.

Ma
Review №40

Whoa! This team is super courteous - I did not eat but I needed a restroom nearby. I asked if it was customers only and the cashier made it a point to make me feel welcomed, even offered me a drink! Food looks great as well, will def be eating here soon. :)

Je
Review №41

Totally unorganized, three employees kept telling us we were on wrong line. Then the last person said go back to first line (the longest) and wait there after being told that was the wrong line the first time.No Ham this years.

R
Review №42

Best service & best employees. Even at this time of the year, busy busy ( 12-27-18) she came out from behind the counter to assist with showing me where the ham bones were & helping me to get two that were just my size. Thank you...Ill be coming back soon. And as always, this ham is the best!

Su
Review №43

Fabulous. The young man at the counter was so friendly an helpful I wanted to buy something else. I bought 1#of sliced ham and a ham bone. Their ham is the best.

Mi
Review №44

I was in the store before 8:00 a.m. there was not very many people. However they made everybody go behind the red line. And then somebody told everybody to go outside the door. And this poor lady behind me ended up being at the back of the line. So I told the lady at the cash register that she was right behind me. And what does she say you both better not be lying to me. Wow!!! Then she tried to charge me twice! Very rude!!!

KA
Review №45

This location and I are just having the most unhappy experience the first time i went in there was out of all fairness close to closing so they were out of stuff and had no soup but today I went in there and no one was around it was at 4:09pm so I called my girlfriend 8:02 seconds later according to my cellular call that i was still on a very friendly man appeared from the back and informed me they had no soup today wow 2hrs. Before closing one day I might be able to get some good food here but until then Ill give them 1 star for friendliness

Cr
Review №46

Gluten free ham and turkey breasts. Good home cooking taste. Cafe located inside for lunch.

St
Review №47

If you are going on holidays prepare for a line, but it is well worth it! Dont forget your turkey breast! Yummy!

Ma
Review №48

Pricey but tasty.

C
Review №49

The store was super clean. Jim was super friendly. They had everything in stock that I wanted. This was a super experience. Super.

Dw
Review №50

Great ham the best money can buy gets busy around the holidays

Ka
Review №51

They handled the crowd well and had plenty of help to service everyone.. in and out in under 15 minutes on thanksgiving..

St
Review №52

Tried new BBQ roast was very good.

Na
Review №53

Went two days before Christmas, did not reserve our ham this year. took a chance.. arrived soon after they opened. no problem, great service.

Jo
Review №54

Love their products. They have killer turkey breast already sliced. Great for sandwiches. Staff very friendly.

Ja
Review №55

Great food seating may be prices but its worth ever penny may have to wait but staff is friendly and helpful. You must try it you will be impressed and Will definitely make a trip every especially on holidays and just for a great meal

Ca
Review №56

BEST HAM ever!!!!! Worth every penny!!! Lunch is excellent...soup and half sandwich is just enough for lunch and you dont walk away overly full. Would highly recommend to one and all!!!! Wish there was a location in Prescott AZ!

Dr
Review №57

This place needs a new sandwich maker. I have been wanting a Honey Baked Ham sandwich for weeks and I ordered one on whole wheat bread.What I got was a sandwich that did not have enough ham to cover the bread, bread that was so dry I took my sandwich home and used my own bread and cucumbers sliced so thick they were thicker than the bread. And to add insult to injury they included a pick that was so old it was limp. This woman is definitely not into it.

co
Review №58

Used to love this place, we would bring our dog after his regular vet visits and enjoyed sitting outside in the patio area. We were very disappointed a few days ago that favorite side dish, the potato salad, was absent. My husband could not get the ham and bean soup, either. Its a long drive for us, and way too pricey for lunch anyway, so goodbye, Honeybaked Ham.

Da
Review №59

Considering the long line the whole team got us out quickly and were very friendly.

Ca
Review №60

The best customer service employees there are very friendly the best customer service employees there are very friendly food is excellent always fresh

Ry
Review №61

It was a long wait for the ham, but well worth it!

To
Review №62

Amazing chef salad. The best broccoli ham soup i have ever had.

Sh
Review №63

Amazing as always!! The staff there are wonderful helpful, kind, smiling faces 🤩. And a ham is always the best!!

Br
Review №64

The best place to get a ham hands down, and they have an array of different foods as well that are all good

ce
Review №65

Very good food and service i wish they had baked beans though ! My son and I split a tavern sandwich and it was good

Ja
Review №66

O my goodness loved the honey baked hams and will go back for more, way more often now that I have had one........SUPERULTRAYUMM!!!÷

Jo
Review №67

Great place for lunch or to pick up delicious foods for dinner or special occasions. Do not use the lunch menu on Google. It is several years old and completely inaccurate.

Je
Review №68

How could anyone argue with the quality, they do one thing honey baked ham and it is the best I have ever had. Easter does not seem like Easter without ham!

Be
Review №69

Love, love the honey baked ham. The service is always great and store is very nice. Its pretty pricey, though.

Ni
Review №70

Incredibly expensive ham for the quality. Frozen dishes are a joke. I dont know why people like this place. Still 2 stars because it doesnt taste bad at all. Just extremely overpriced

Ad
Review №71

They should have a separate line for people who pre-ordered around the holidays the way they organize pickups is a complete nightmare especially when you have kids you cant wait in line that long seems like they dont really care about their customers and their time. Fail. Never again.

Jo
Review №72

Even though they were packed, they were friendly and processed us through fairly quickly.

Sh
Review №73

The line was long, 90 minutes to get to the front. But passed the timecwitj some friendly conversations with folks waiting, too.

Be
Review №74

Popped in for a quick lunch with my mum, received superb service from the older gentleman working the counter who went above and beyond to make sure we had everything we needed. Will be back again fosho.

Ja
Review №75

Last minute stop for Easter ham fortunately they had one. Honey baked game is always great the sides were dissapointing.

Da
Review №76

The best ham store in Phoenix. Very professional, and organized.

Na
Review №77

Excellent service! Great food!

Jo
Review №78

Great tasting ham and trimmings. Plus they give you a lot to feed a family of 5. Good stuff!!!

Je
Review №79

Great food and service

Ke
Review №80

Good but expensive

Cr
Review №81

Always the best!

Jo
Review №82

Painful. Pre ordered a ham and still had to stand in line for an hour. So whats the point in pre ordering

An
Review №83

Love their ham...

Ma
Review №84

This place serves some of the best sandwiches in my area.

vi
Review №85

Good food and a quiet place to eat.

Ci
Review №86

They are always ready and efficient, especially at Easter when everyone wants ham.

Ja
Review №87

Always a favorite, holiday or not.

Bi
Review №88

Busy holiday got through the line quickly

Ba
Review №89

Delicious, what more can I say😋

Th
Review №90

Wait time was zero. But the ham was dry and old. Expensive.

He
Review №91

Best ham for the holidays and knowledgeable staff

Ro
Review №92

I always buy their ham bones for my soups.

Ad
Review №93

Very kind and great sandwiches

Pa
Review №94

The sandwiches were fantastic!

pe
Review №95

Great service with a smile!!!

Le
Review №96

Sandwich was not very good ---- dry and tasteless

La
Review №97

The Turkey Breast tasted terrible, I threw it out.

Br
Review №98

2 hour wait time and only 3 cahiers

to
Review №99

Jim runs a tight ship. Place is clean and service is friendly

Al
Review №100

The ham isnt cheap but it sure is good!

Information
30 Photos
100 Comments
4.3 Rating
  • Address:4635 E Cactus Rd, Phoenix, AZ 85032, United States
  • Site:https://honeybaked.com/store/8702?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=8702
  • Phone:+1 602-996-0600
Categories
  • Ham shop
  • Cafe
  • Caterer
  • Deli
  • Takeout Restaurant
  • Sandwich shop
Working hours
  • Monday:9:30AM–6:30PM
  • Tuesday:9:30AM–6:30PM
  • Wednesday:9:30AM–6:30PM
  • Thursday:9:30AM–6:30PM
  • Friday:10AM–6PM
  • Saturday:11AM–5PM
  • Sunday:9:30AM–6:30PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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