Had a not so great week, and didnt feel like wrenching, but I knew I needed an oil change. This shop helped me out and there professionalism whats great! 5 star service

Expert service by two friendly owners. I know who works on my bike...master mechanics who strive for reliability and thorough review of my bike. Highly recommend.

Even though they didnt have the part I needed, they looked up the part number and told me where I could get it.

Needed a new slave cylinder. Quoted me a price and time frame. Got me my road king before labor day weekend! Work with Coach, very knowledgeable and helpful.

In the past 18 months I have had 3 Harley Davidson motorcycles serviced by Open Road Cycle Works. I will not have any other shop touch or work on my bikes. Coach and Rob are the best! Hands down they are the best! Their prices beat any other shop, their customer service is excellent. They are very personable and will speak openly about your bike, its needs, options, and cost. Recently I referred a friend to Open Road for work on his bike and he was able to save more than $1,000 over taking his bike to a Harley Dealership for service. Greater then even that, my friend ranted and raved about how cool these fellas were with him when discussing all aspects of the services and parts.This is an A+ Harley Shop in my opinion.

After owning my Road King for a few years, and it never quite running right, I took it to Open road at the advice of some friends. I couldnt have been more surprised. Immediately, they knew I had tuning issues, and started digging into what had been done to my bike. To my surprise they discovered that the previous owner had installed a big bore kit, without any of the other needed modifications to make it run correctly.They gave me good recommendations of what I should do immediately, as well as things that I could hold off on for a later time. Long story short, that first ride after it was there was like an entirely deferent bike!Since this first visit, I have done all the recommended changes, and this bike is better than ever!Huge thanks to the guys over at Open Road for being honest, and compassionate about a stressful situation. I will be a customer going forward.

I took my motorcycle here for an oil change and these guys were great. I am new to riding motorcycles and they were super patient with all of my questions and made sure I understood everything that they were doing they also taught me some things about my bike that I didnt know. Also they gave me options for different types of oil and didnt try to make me buy the super expensive stuff like the shops do when I get my car oil changed.They got my service done quickly, and also made some adjustments so my my bike stopped making a noise that I was worried about while they were doing it. They also adjusted my shocks so it rides better and did not charge me extra.I highly recommend these guys and will definitely be going here for getting my bike serviced and any other work I need done on it.

Seems honest may buy a bike there

Coach and rob are great people and thier professional ethics cant be beat.They were the only ones to touch my bike in California, now that i have found them again, i can get my bike running again.

Great shop great work great prices great people and they drink beer after work

Great place to take your bike for any repairs. Coach and Rob are very knowledgeable and experienced mechanics. Quality work, honest evaluations. Always enjoy bringing my bike to them when it needs some attention.

Coach helped me out with a tire swap and oil change. Was very professional and friendly. Prices were what he said over the phone and he gave me the best prices on rims I found here in the valley. Will definitely be going back and look forward to working with him and the shop again.

Great supporter for the sunnyslope community! They opened their doors for us to have a poker stop for Santa Toy Run thank you Open road!

Coach is very easy to deal with and he gives you a straight forward approach to help you get the most out of your visit. Best rates in town. Highly recommend.

Checked my tire pressure as my bike had been sitting awhile....dry rot setting in..needed new tire...text next day with estimate...one in stock..few days later got right in! Replaced in timely manner! Helped me with ins and outs of my bike since my 1st bike and bought used! Love these guys! My go to for my bike repair/maintenance!!!! Thank you guys!!!

I went to go see the guys to install a keyless starter on my 2002 Indian Scout. I was hesitant because the last two shops I went to said that the keyless starter I bought (Digital Guard Dawg) could not be installed on my bike because of the Thunder Heart starter and Joker Machine parts I already had on my bike. One of the shops even tried to charge me 20 hours labor for trying to install it. So you can see why I was hesitant. Well they where all wrong! Rob and Jeff started working on it and the biggest problem they had was fixing what the last shop did to my wiring. These guys are beyond great they took the time to really understand the issues and make the thing work. Im really happy I went there. They where friendly, funny, and extremely knowledgeable. They even bought me a beer. I was also impressed to find out they are both Veterans. So, a shop that is friendly, honest, patient, and has two highly skilled Veterans AND buys you a beer. I dont know how it gets any better. Go see these guys before they get too famous they are new to Arizona and I think are going to do great things.

While traveling from Mexico I was hearing a little noise from the primary drive. I stopped by to see if they could have a look. They asked if I would like the oil in the primary changed and since it was time I said ok. They changed the oil and seal and charged so little. The work was perfect as was the price. As I was leaving Rob noticed I had a clearance light out and come running out to check. Here replaced the bulb, NO CHARGE. True care and customer service!!! Highly recommend to all.

Met Coach whao is knowledgable and great to work with! I look forward to working with him and the rest at Open Road!

The best bike shop in Phoenix. Great, honest, helpful! Coach and Rob are the Best!!!

Veteran owned and operated. Great guys that do outstanding work, theyll be doing all the work on my Harley for as long as I ride. Thanks again!

A great shop, great service, and a great team. Rode my bike in from Dallas and after arriving I pulled up needing something properly torqued down after having to perform a roadside repair.They took my bike straight to a lift, gave me a token for a beer next door, and had me ready to go rather quickly.Pricing is on point as well, they also love veterans.I will definitely be taking my bike there for any maintenance beyond my current skillset.

I had stage 1 done on my 2015 Road Glide and my 2015 Softtail Slim also change out bars, electrical, oil changes, tires and other misc parts have no problems with the work that was done. great guys to work with I highly recommend this shop to get your work done on your bikes. Coach an Rob can help you with all your problems. good job guys see you next time for other projects on my bikes.

I researched five other bike repairs shops before picking up the phone to call Open Road. These guys are great at customer service. The owners are the mechanics. Rob called me to update on what he thought the problem was and when he would have it fixed. These two guys are the first honest repair shop I have found in the 15 years. The previous bike repair shop told me I needed new front rotors at a cost of 1,300. Rob told me I didnt need new rotors and was able to fix my brake problem for under 400.00. They will have all of my future business

Friendly, professional and knowledgeable staff. The service is Awesome

Quality work from quality people! I highly recommend getting your bike fixed @ Open Road Cycle Works

I have taken my Harley into Open Road Cycle Works twice, both times they have done an excellent job. I received all the things that are important to me. Good customer service, friendly and professional staff, attention to detail with my bike, and they didnt try to sell me things I didnt need. I appreciated their honesty and advice, and they will continue to be my go to guys for motorcycle repair. Thank you Open Road Cycle Works!

Coach and Rob are excellent techs/mechs. Labor is more than reasonable, and parts purchased are excellent. Great dudes, great shop!! Give em a call.

These guys are awesome, I got a flat the other day (on a Saturday) on the freeway. They have done previous work on bike, so I called them again. The shop was 2 mins from closing. They sent a tow truck, at no cost to me. Then they replaced my tire, even though they were closed. I told them, not to worry, I understood it was Saturday, and they were closing shop. They insisted, so I could have my bike for the rest of the weekend. This shop is straight up, seriously will not take my bike any where else.

Got tires put on my Harley Limited there. Excellent service. Reasonable and very quick. Will go back when I need engine or custom work.

Great work and friendly staff. Rob and Coach are top notch.

Fast and excellent service. Coach and Rob are courteous, respectful and knowledgeable. What normally costs an arm and a leg at a dealership is much more reasonable here and much better customer service than most dealerships!

Friendly staff, fast service. They know theyre stuff and are very personable!

Great place to do business with, from all your tire needs, maintenance, repairs, and service, these guys are top notch!!! They take care of all of our bikes.

If ever in the PHX and you are in need of a great mechanic, then see Jeff Jones aka Coach and his partner Rob.Both men have gone out of their way to not only service my bike(s) theyve also installed front and rear tires at a very reasonable price.Tired of being jacked and paying dealer shop rates, then I would highly recommend Open Road Cycle Works.They are expert Harley Mechanics and can repair any other makes and models, including quads and or ATV.Only the best right here in the PHX area.

Coach Is Awesome!!!! My Bike wiring was in real bad shape!!! He got it fixed and ready to roll in one Day after an Unnamed shop did more damage than good! I will Definitely Make Open Road Cycle Works My go to from now on !!!!! Professional Service !!!! Quality work!!!! Great Prices!!!!!! Believes in your safety as a Motorcyclist!!!!!!

Best small shop in the valley

Definitely recommend, Awesome shop and awesome people

Awesome shop good work and great staff

Whould NEVER take any one of my bikes ANYWHERE ELSE! Thanks again Coach & RobFor all your hard work and Excellent workmanship you guys are the best!! Now I have to tow my bike to Phenix Arizona to be looked at!!! And would be WELL WORTH IT!!Thanks again for everything,Friends always, Mark & Alison R. Lake Elsinore ca. Miss you guys already 👊🏼👊🏼👊🏼 See ya on the road somewhere, ever this way call me have a New bike that you would love to work with.. & Ride with...Rachial, RIP, 9-11-18 🤪 619# Thanks once again 🤙🏼✌🏼

They were very helpful

Got my Rebel completely rebuilt from ground up. Thank you to Rob and that old guy for taking care of my bike. You guys rock!!

Great people great prices very professional

Fast& Friendly people

Took my bike in for 15,000 mile service, good service and fast turn around, will be taking bike in for another challenge for them my TPS went out, hopefully the service on that will be as top notch. 2011 Ultra

Hey,If you have a motorcycle, any kind, Take it to Open Road Cycle! We have 3, 2 Suzuki GSXRS AND MY SONS Kawasaki.Best work in Lake Elsinore, Temecula, Murrieta, !!!!Coach & Rob are the BEST! I would never trust our bikes with anyone else! Workmanship, Quality,Price and all around good people.If you go anywhere else 💥 good luck brother. Ive been to the rest, now I go to the BEST!!THANKS Coach & Rob for all your detailed work and response. Its sad when I see a bike stranded on the side of the road, I KNOW there not going to Open Road Cycle...Would NEVER Take or trust my bike or my life in anyone elses​ hands!! Oh yeah, try to get one of those other places to answer or respond to your phone call at 11:00 pm just for a question....hahaha good luck.Coach & Rob you know youll be seeing me on the next time Im done tearing up the mountain roads​around here. Oh the new tires, exelant call, talk about tippin,ripping and grippin. Nice to knee a turn and pickiin up change as I go! Right on. Thanks again for EVERYTHING!✌Mark Rolph and Crew

Good guys quality workmanship

Very friendly, great service

Great service and full of awesome bike, bike parts and full flavored stories.