No issue. The units are secure. I probably would have left my stuff in storage but they chose to double my rent from 60 dollars a month to 120.00. No storage unit is worth that. Now my stuff is in an AC unit for a little less then that. Nothing like an incentive to upgrade. I really like my new unit. Its not at extra space. They really dont value there customers the pricing reflects that. Now do I get a refund ?

Super fast and easy ! Great pricing and amazing customer service I don’t remember his name but he was very kind and professional 100% recommend!

The online services saved me alot of time especially being able to view the storage units definitely helped in making a choice in what needed. Employee Bert made the experience even better by answering my questions and walking me through how to access the gate and showing me the location of the unit I rented was very helpful since this is the first time Ive ever needed to rent a storage unit. Was surprised to know that I could move my things in the very next morning. A huge weight has been lifted of my shoulders. Thanks!!

The Extra Space Storage website is very user friendly and makes it convenient to make payments. But anytime I have had to contact the office Miss Vigil has been nothing but a professional. This location has always had great managers.

Store Manager Selina Vigil was helpful, great customer service and courteous. Explained every details of the contract. Prices are reasonable.Great experience.I would definitely recommend this place

What an amazing place. Just stopped in to check pricing and ended up renting the unit right away. Selina in the office was amazing. Very polite and very helpful. She showed us the unit which was very nice. The whole process took about 20 minutes and was very smooth. I would recommend anyone who is looking for a storage unit check out extra space storage. Thank you Selina for making this whole process so easy.

The office staff named, selina v. Met me in the office right after i called the phone # listed on the door.she was a very up-beat fun yet informative represenative for extra space, storage. The first months rent was free and yes i chose to pay for the second to set my mind at ease. The units were perfectly clean and very easy to access from the back of my truck. The prices there are very reasonable. And i would suggest anyone looking for a unit, try this place out.

My unit was nice and clean when I I moved in Selena help me out with all the paperwork shes a great employee thank you for your help

Selina was very nice and polite, great place, not a lot of traffic.

Forrest has good customer service. He was fast and got me in quick.

I was very satisfied with the customer service and I would recommend my friends if you need storage to go there

I was very happy with my storage needs. I had stored previously here and was very happy thats why I came back. But recently I just found out that their 5 day grace period is actually 4 days apparently they count your due date as day one. So now I have to pay a $25 late fee. And my bf went to get something a few weeks ago out of our storage and found a dead rat so be careful with what you store here. This will be my last month here and I will never store here again.

My daughter rented a storage unit here . The person was real helpful .

These people are so nice. I was there over a year & never no problems. Even late a time or two & they worked with. Communication is the key. If I ever need storage again I will go back.

Great staff. Stop by Forrest is great very helpful.

Efficient, cost was reasonable. Definitely a win.

Forrest was great with customer service and reassurance. He made sure he had the space available for exactly what I needed!

Forest and others Ive worked with are professional, courteous, and skilled. Everything was explained and shown to us in a customer-friendly manner.

So glad i got the unit here, today. selena at the desk was considerate and friendly from the initial hello & with ease throughout the process of calling, finding the address, and landing a killer deal on a 4 x 10 locker. its clean, welcoming, and easy to navigate. i know after shopping around i made the right call trusting my stuff with this place. heartily recommended. A++

Great value, bigger and cleaner than most. Convenient locations, reasonable hours, and very helpful staff.

Quick knowledgeable staff at front counter

My movers were helpful and hard working. I highly recommend them!

It went smooth everyone was nice and helpful

I highly suggest you go somewhere else for your storage needs. This place is ran by a revolving door of managers and nothing gets done. If you have an issue with them they blame previous manager. I rented there for several years as did my family members rent two additional units . Combined we spent around $30.000 in storage fees over the years. Not to mention the constant rent increases! Its robbery! I am no longer a customer of this place and it feels great! I would rather bury my belongings in a hole in my back yard then rent from them. Do yourself a favor and stay away from extra space storage . I bet they dont even read their reviews.......have a nice day.UPDATE: I sent a detailed letter with all my contact info included and never heard a word from this extra space corp.... the same way they treated us when we were customers.... case and point!!UPDATE

I needed a storage unit that was cheaper than the $100 a month I was paying. Not only did they save me about HALF of what I was paying, they made it super simple and quick. I had the unit rented without having to go to the location. Terrific service!!!

These people here are so friendly they helped me out so much give me the best price very clean and professional

Real easy experience! The staff was real easy to talk to and work with! I appreciate you all! 😊

MY EXPERIANCE WAS NICE VERY HELPFUL.NO HASSLE AT ALL.VERY CLEAN place cleaner than most of the storages in the area.BEST OF ALL THEY ACTUALLY APRECIATE YOU AND YOUR BUSINESS..WHICH IS KIND OF UNHEARD ANYMORE .SO YES IF YOU NEED A STORAGE ESPCIALLY IN A PINCH WITH OUT ANY HASSLE THIS IS WHERE YOU SHOULD GO..THANKS AGAIN JENNIFER KRAEMER

The Lady Ms. Sonia,All Hands are Up and Down & Up... Where they Stay at!!! 👁️👁️Am very very very much 😀☺️😀😀 pleased with Her Customer Service and Helpings Me w/ My Accommodating needs.Thanks a Bunches Ma Sonia

Forrest was so great and so so kind. Thank you for making this process so smooth!

Freindly and great customer service

Never had a problem with them all

Management are very nice and welcoming and always wave and smile when they see you and have very good deals on storage fees.

I had a great experience. Ms. Selina was very friendly and helpful. She took time to explain everything to me. I would recommend this storage place to everyone.

The lady behind the desk was very nice and helpful.Will definitely recommen this company to others

I got great service and they are so respectful and friendly, the space is just what I was looking for 😎

Selina is a amazing, extra space storage is lucky to have such a awesome and knowledgeable person working for them

I pay for a month but didnt stay hold mouth.why I cant some of the payment back?

Great customer service! Very friendly and informative!No hidden fees! Easy start up process! Also very easy cancellation process!I always go back to extra space storage!

I had a great experience and all my needs were met great customer service.

So easy to get a storage unit Selina was so helpful n amazing. I definitely had so much stress relieved thank u

I have tried to cancel my storage unit 3 different times with this company. First by email. I was told all I had to do was reply to the email to confirm closing on my account. I did so. Didn’t get closed was charged AUTOMATICALLY on the following due date.. I called to close my account, told the company 2 separate times that I no longer have the keys for the lock, I asked if they could just cut it off they said, absolutely. They didn’t cut it off and I’ve been charged now TWO MORE MONTHS, called again today since the Local site is closed I spoke with customer service, they said they aren’t able to do anything and I’d have to contact the site manager. This storage has drawn my account in the negative on 2 occasions. I’ve followed all the proper steps and have done what they have asked to close my account. I would not recommend this company for your storage needs and if you plan on closing your account and have your own lock, GO REMOVE IT YOURSELF.Oh and on top of those issues, I’ve come to drop off or pick up items out of my unit at 7pm or later, the lights aren’t working in the halls and in the unit it’s self. There’s always people congregating in their units like they are hanging out there? People riding bikes around like it’s a living community

Selina took great care of me today. Well be doing more business in the future.

The folks are always pleasant and jovial and the access is easy. The one minor problem that arose was handled quickly. I would definitely rent with them again,

The staff was very patient and very helpful

Selina was very helpful asked everything about my storage needs to get the best unit available she did great helping me.

Amazing customer service, was able to meet my needs with out a trip to the office.

Great customer service. They really went out of their way to get me the best price.

Super easy and great prices!

This is a pretty good place I have my personal storage unit here Ive come close to losing it a couple of times and they really went above and beyond to help me save my unit

Bait & Switch! When we showed up to rent the unit we had inquired upon, the price completely changed from what was quoted in our reservation. They also added mandatory insurance. When we asked them to honor the rate quoted in our reservation, he refused to look at the confirmation number.I would pay extra elsewhere!

The two managers selina and paige are outstanding.they are always so helpful and friendly. I have had other storage lockers but this place feels more like a home. I recommend extra space to anyone in need of a place to store stuff whether it be a few weeks or several yrs. They will make sure you are happy.

This place have a lot of good qualities. Easy in and easy out. Customer services is always excellent.

Very friendly and helpful staff. Quick and easy move in. Definitely recommend.

Selina was friendly and was very easy to work with. She answered my questions and was a very pleasant experience. Would send my family and friends

Nice customer service, quick and easy access

Perfect experience! Was in and out in 15mins. Selina was such a big help. Keep up the good work.

Very friendly staff, Page assisted us with checking in and was nice and made everything go smooth and quick. Thank you

I have been waiting a month for my things to get here after moving across country. I booked a reservation when I knew I was moving. William has been in constant contact with me and pushed my reservation back time and time again since I was unsure when my stuff was coming. He has made my moving experience better honestly. When it was finally time to move in he had everything ready for me to sign and made the final steps so much easier. You cant ask for better service or more understanding people.

Excellent customer service and affordable price! I highly recommend this location!

Very nice and easy to work with. 5/5!

Selina was Super nice. She made the sign up process a breeze.

Its a safe place to store your personal belongings at and they even call when something goes wrong

Selina was very polite and helpful. She helped me find the right unit within my budget

Very friendly and fast service by Sam and Will!! The prices are very reasonable and the units are well kept. Definitely recommend!

I genuinely appreciate Williams excellent customer service! William went above and beyond to ensure my needs were met. He was definitely my hero on August 21st and I am truly grateful. Not only did I receive stellar customer service, I also received an amazing deal for the rental space I now lease with ExtraSpace! If you are looking for the best storage rates be sure to stop by and William will definitely find the best option for you and your storage needs. Thank you William, I appreciate you!!

The store manager, William, was great! Very professional and polite. He handled the transaction promptly and smoothly. The price was what I expected without any surprises.

Everything is perfect now staff did a great job to fix all my problems

My experience with Extra Space is always excellent. They are always happy and helpful.

Awesome service

In January when I initially rented a unit there, I asked if there was a problem with rodents. The clerk said a definitive NO, adding that she had things in storage there and wouldnt have her things there if RATS were a problem.Believing her, I would leave my containers/luggage open for faster and easier accessibility when I came and went. I began to notice the smell of urine and thought maybe someone had relieved themselves in an emergency situation. The smell continued to exist and i brought things to put in the unit to assist of covering the smell.Then one day, hurrying, I put some things in the unit and left. When I returned about 2 hours later, I noticed holes were BITTEN in a makeup bag i had set in my open suitcase, a tube of toothpaste had been chomped on, water bottles had been punctured and some food items had been gnawed.VERY UPSET, I went into the office and showed the damaged bag and pictures of the bottles of water and chomped on toothpaste stating, LOOK AT WHAT THE RATS YOU DONT HAVE DID!!!.I was given the information to file a claim but when I called I was so heated and unpleasant I couldnt finish the call and advised it would be in the best interest of both parties if I phoned at a later date.Yesterday when i went in i learned THERE WAS NO INCIDENT REPORT made which I was informed was procedural in incidents as described and the gentleman that took pictures of my pictures, was no longer at that location! I also learned that there was in increase last month on the price. How can a unit I rented at $17 total nearly $30 monthly, I have no idea. I do know that now i have the means to move my things elsewhere, I wont be participating in paying high prices for the broom closet sized, infested unit!!! BEWARE

We had an awesome experience with William. Everything was stressfree. He took the time to explained everything where I understood completely. I would recommend everyone to do their storage business at this location.

This is a great place to store your things.Paige and William are employees that helped tremendously in assisting me with everything to help me as a new customer of Extra Space Storage.I also received a great move in special and their customer service was exceptional.I strongly urge you to consider Extra Space Storage for all of your storage needs!

So far so good on my unit.

The price went up, but the amenities didnt change. Good luck if you have a full-size vehicle or a truck, theres not much room for even my subcompact to move around. Still, fairly cheap.

I picked extra spaces in a rush. And man o man I am glad I did!! Sam and William were extremely helpful and gave me a great deal! Please go there for your storage needs! STAND UP GUYS!!

Very friendly and Professional. Willing to help and have a smile on their faces! Great rates too!

Robert was very helpful. He answered the questions I had about storage and time frames I could bring my things by. First time using Extra Space Storage and very impressed with this place. I recommend them if your need a storage unit fast.

Amazing place caring and Affordable

Rob was very helpful! I would recommend anyone who is looking for a nice size and SAFE place to store their things. He also showed me how to properly use the Disc lock. So looking for a place come on down and Ask for ROB

I love renting from Extra Space. They always make it easy to rent. Thanks Sam and Sue for helping me out today!!!

Sam was awesome! He was friendy, knowledgeable and made the process of electronicly singing the lease (from out of state) easy and efficient. He successfully put my mind at ease. Thank you Sam🙂V. Simpson

I was immediately greeted and shown where my unit was. They even reserved the unit for me 3 days in advance so there were no worries about whether or not Id have a storage unit. I was treated with care and kindness. I even got a month free for storage! These guys are amazing up here at the front desk!!!

Amazing customer service goes over and beyond to help customers

Pam the manager is THE best! made my renting experience so fast and easy. incredibly helpful, walked me to my unit to ensure I knew how to get to it. i love how everything is paperless! cleanest facility ever!! thanks so much!

It was ok but not having electricity is no good the facility should be in proper running order for all its customers. If not for that then it would get 5 stars but seriously this is 2020 isnt electric just a given.

Nice respectful n courteous

Its okay for now.lol.

Ok this is long but important. WILLIAM the kid with the star wars tattoos. THAT MAN NEEDS A RAISE. So I was moving to South Dakota and was there getting the new house together. I left my 18 year old stepson in charge. Due to the gods being bored, I wasnt able to get back to Phoenix before we had to pack up and be out of our house here. Which meant my stepson was left with the task of finding storage, renting a truck, and packing up a house that 7 people lived in all by himself on only a week. I dont know if you know many 18 year old boys, but they arent usually on the ball. Anyway, after 6 other places, he lands at extra space. WILLIAM stands out because my son is a star wars nerd. He not only helped my son (who was pretty overwhelmed at this point) figure out what size he needed, he gave him an amazing deal. Like, Im not even sure it was legal to charge us so little. Then when I had issues transferring the money for the space, he waited while we called 27,000 different departments to get it fixed, even though it was his last space of that size. Any issues we had, he was right there to help with, even things that were clearly not his job. He needs a raise. I dont know what hes paid but it isnt enough.

There is only one thing i can say.....amazing, down to earth, understanding staff that has worked with me and my chaotic hurry to get a unit that i could not fit my belongings into....no problem....they assisted me in getting a bigger unit and had more patience with me than i think i had for myself. I thank u all for that. Its nice to deal with human beings that understand that life happens! You gals have been great!!!

Went to clear out my unit and it was COVERED IN RAT DROPPINGS!!!!!!! ABSOLUTELY DISGUSTING!! WOULD NOT RECOMMEND EVER!

Will was very helpful.he was very nice easy to talk to.unit was clean even had to upgrade he made the whole process easy THANK YOU WILL😆

Very helpful and friendly staff.

Showed up without an appointment, and was expertly greeted with helpfulness and knowledge. When I asked questions, they were answered in detail. I was showed multiple units to help me with my decision. Thank you William S.

Great prices and very clean for the location. The manager was very helpful. Sorry I didnt remember her name!

Great experience. I highly recommend using them for your storage needs.

RAHMEL WAS VERY HELPFUL in and out very fast

Robert has excellent customer service skills. Greeted me with smile and hand shake. Very patient. Answered all my questions I needed to know about the storage unit. Thank you Robert you are the best.

I have been pleased with my experience working with Extra Space. The customer service on the phone was very good & I liked that they made an appointment for me to meet with the manager at a time that worked for me. Since I havent needed a storage facility for a very long time, I wasnt quite sure about the space I needed. The customer service rep was very helpful in suggesting the size of space & very courteous. The site manager was also very courteous & efficient. I dont have anything negative to say about the experience. The location worked for me & it has easy access & seems to be very clean & secure.

The manager Rob is an excellent manager, he has always followed up on any concerns and questions Ive had. He is thorough with doing walk threws at night and in the morning which keeps the riffraff away. I feel confident knowing my valuables are secure at Extra Space Storage.