5 isnt enough stars! This is the only place l will buy paint! They have a customer for life. They excel in customer service, they actually take the time to listen and actively participate in helping you with your project. I just cant say enough good thing about them! You might pay a little more but not really because you are getting quality product and quality service!!
Very Nice Eficient peopleMuy Eficientes & helpful peopleThey Speak Spanish & English spoken
In and out with in half hour very fast unloading 👌👌
Very nice, people to work with.
I was able to order 4 5-gallon buckets of paint and have it done in no time. Fantastic job by the team at this store!
Very good and friendly staff but they should let use there washroom to truck drivers please
Very easy I can call in and order and I pick it up at will call no waiting no mess fantastic.
We were 3hrs early for our appt at 11AM and we were told to come back on time. My driver went back at 10:45AM and got out at 11AM. Big thank you for receiving staff and well deserved 5 star !!!! Keep it same way guys
They were able to match most of the paint colors I needed (total of 5 colors). The one color I needed I was able to pick a color which was extremely close in proximity. I waited for my 20+ gallons in their waiting area and it was an acceptable experience. Will definitely consider them for future paint needs.
Attention Dunn Edwards company the lady on front is very disrespectful, with a bad attitude, wont say good morning or have a good day as well. Very very rude when you approach her speaking Spanish, me as other painters who the majority speak more spanish should be treated like that, we are happy customers and prefer Dunn Edwards paint for our projects but this lady sours the day! Wont change my review until something is done with her ! And other painters think the same but dont know how to leave a review.
Great place to unload, nice people, easy back in, quick unload !!!!
Horrible environment to work in@DC hot, favoritism, uneducated management, supply chain management is a JOkE. You can make a much better salary, work life balance at any other warehouse nearby. C.D And T.V is a couple.
Great place to load and / or unload. Great paint too
They had exactly what I needed (Milk Mustache) when I needed it ( 4:45pm Saturday evening)Very good Customer Service, and help taking it to the truck
Its a warehouse and store paint for everything under the sun employees are cool.
This is where I work
Karl B is the man!! He knows everything about painting and paint! Hands down!
Always have what I need.
Carl, a coatings manager, is very hands on and can work well with your rep if you are a contractor here.If you arent then I am sure the staff and other managers can help to get you all your needs and find the right paint, for cabinets, walls, interior/exterior and floors.
POLITE PROFESSIONAL KNOWLEDGEABLE STAFF. GREAT AT COLOR MATCHING
Great place to deliver. Guys get you in and out.
Good people. Easy access
Good service
Terrible customer service ever had to deal with! This place is just terrible do not take your clients to this place They like to pretend they are contractors and know what they are doing, when theres not even a single person there with one day of professional painting experience LOL to make it worse they bring their kids with them to work like its a daycare Thats just unprofessional! I have seen USED PAINT STORES with better customer service! And this post to be DUNN EDWARDS main corporate factory STORE!!
Went in yesterday with the primary purpose of getting paint chips because my hoa thought it was time for our whole neighborhood to paint. Was initially asking for help finding the paint chips that go with my hoas pre-selected paint schemes. For the record, my hoa created a paint scheme through dunn edwards website, so the link we homeowners were given was a dunn edwards website for our hoa for us to pick which of the 12 color schemes we wanted. I guess I made the mistake of mentioning that I wanted help with picking which colors my house was painted in comparison to the color schemes on the dunn edwards website that were assigned to our hoa. That must have been a trigger word for the associate because she switched from customer service to referring me to another location that has the paint color experts/designers. Again, I hadnt received all the paint chips I ordered in the mail yet and I was hoping to paint this weekend pending approval. Instead of trying to help me find the paint chips that were listed on the website with our approved hoa schemes, I was being referred to another location. At this time, I was the ONLY customer in the store side and there were 3 associates behind the counter. The lady on the other end of the counter, farthest from me, Jenifer, came to my rescue. While I was trying to pull up the website with our approved color schemes, she went and must have asked a supervisor about how to proceed because the first associate also had told me I would have to contact my hoa for the colors. I tried explaining to them the colors were on the dunn edwards website under our hoa. Jenifer pulls up that website I believe just as I was getting it up and helps advise me while looking at a picture of my house and giving me suggestions on which color scheme my house is probably painted. She then helps me find the paint chips for 3 possible paint schemes.If you go to the store portion here, you probably will want to ask for Jenifer. It was a bit frustrating having to explain that my hoa had their color schemes on a sub page of dunn edwards. Jenifer took the time to actually listen and assist.Maybe it was just a fluke day and customer experience. Maybe my needs werent just the norm, but ask for Jenifer.
The people there know what and where everything is, they also do colored wood lacquer, great place every time!
Greatest paint company in the west coast. If you ask me
One word to describe their customer service - RUDE! Walked in and three CSR did not acknowledge me, nor offered to help until I asked for help. Im taking my business back to Home Depot.
This is easy off load great place
Somethings gotta change. And its probably gonna be me going somewhere else. This wait time is terrible especially being a factory store. Tempe never had these problems I dont have to but I spend lot of money every time I come to Dunn Edwards and I am treated like a third world citizen at the 67th store I will goto all the way to DE Prescott or DE LA before I ever make the stupid decision to return to DE *151 67th ave. In Phoenix!You need to lose the motto that your too big to worry about customer service at this store..
Outstanding customer service and quality paints
Was able to get the paint fast and friendly service.
Nice facility friendly staff
Great staff! Great company
They have only two girls attending customers if you try to order by phone they put you on hold up to 20 minutes.
Everything u need to get the job done and oh yeah, coffee.
Friendly and helpful. Good products!
Nice people quick unloading,2 mins from flying j
Great customer service and products
Friendly and helpful staff.
Great friendly service
In and out in under an hour.
Very nice customer service.
I use duun, and its awesome.
Good customer service
They have everything I need for my painting business
It took half hour to get two gallons of paint
Very helpful & friendly.
20 minutes to unload 53 foot truck 17 pallets
The best paint and the best job
Fast service lots of tools
Wonderful staff
Good place for paint
Very friendly service
Awesome company
All your paint needs are here
Very helpful
Nice workers
Hot
Great service
The best
Excellent paint
Trash
Poor service
Good service
Well sada
Very Good Place To Buy Your Paint To Give Color To Your Life
Very friendly workers serve you quickly
Elexelente service
They are friendly and very good product
Great staff