I had a beautiful experience with Justin. I told him I would give him an extra tip for helping me but he politely declined and said to pass the positive on. He truly knows the art of cars and loves what he does...The meat and potatoes of what happened....He really showed me how to pass the positive on. I believed my brake light to be out when I came in-he not only checked my light to make sure it was the right one, he lead me to the right bulb, and installed my brake light.You guys have a great one! You’re all so positive despite some negative experiences and expectations! Thank you very much for uplifting my day! You are amazing my dear and everyone who works there! Thank you so much from the bottom of my heart. Take care Justin and the other person who I saw at the time! Until next time...let’s hope my lights stay on for a minute. However, when they don’t I know you’ll be here.
Excellent Service!!!The representative Luis was really helpful and helped diagnosed my car fast.I value this store and recommend themThank you
Very helpful excellent service! Rachel was the best!
Stopped at Advance Auto to get some hydraulic jack fluid and a couple of quarts of oil for my truck, there was plenty of parking available, the store was well-lit and clean the items I purchased were easy to locate and I checked out at the front counter and I was on my way in no time at all👍👍😎
Service was awesome and everything was cool. My only main disappointment was the wiper blades do not last longer in FL which is understandable. I bought medium price wiper blades last time in the same location and they didnt even last even for a year which is ridiculous. I asked clayton the store manager to resolve my issue who was very nice and professional in saving money which I appreciated it but to pay a $37.43 one pair for my 2019 Nissan Sentra was a little high even with a medium brand. I wanted a 10% discount specially with the issue I had before which obviously he said no because I am finding a way to avoid this problem for future. The same $36.36 for 2017 Hyundai Sonata 10% discount so it is within my budget. I know it is not anybodys fault but not lasting the wiper blades in FL even with the middle price range is a huge disappointment for me. I would have graded a 4 star and may be even a 5 star but after my wiper blades failed that quickly with the middle range price I had to unfortunately grade it as a 3 starThanks,
There great at helping you get the parts you need if they dont have them in stocks and they are pretty good running on their prices. Friendly staff and will help you with almost anything!
Branden was so helpful. He guided me to the correct product I didnt know I should have been looking for. Branden even went the extra mile!! Came out to my car, and taught me how to use it. Clean store. Friendly staff. Excellent service. I would recommend to family and friends, and I will certainly visit in the future. 2 thumbs up!
Nice people working here. Friendly and always seem to have what I need.
Riley is the man! Put in a new battery and the car runs like new!
Staff fast and friendly as a mobile mechanic and small business on me they treated me what is superior and above and beyond customer service I highly recommend
My associate was very polite and friendly, but we were 4 deep in line and the third associate told the other one he was going on break?!?
The staff was very helpful and courteous. And the store was in immaculate shape
Glad to find what I need here with awesome service.
These guys really know their stuff up there always great service with a smile
Best place for parts .
The ladies were very helpful.
Brandon was great. Installed my battery and gave me great car tips as he worked. Fast and efficient customer service.
I had a radiator hose blow out on Gandy bridge and was able to make it to this store. Brandon was a great help from start to finish as my part was different from what the computer stated. He thought outside the box and solved the issue. Make sure to ask for Brandon and he will be solve your problem.
Assistant manager Eric and his sidekick mark two rudest people Ive ever met accused me of trying to r e n t u r n someone elses p a r t that I have a receipt from the Pinellas store f r o m 2017
Thought I had an alternator or battery issue with my jeep. The Service Rep Jesse came out and showed that the battery connection was just loose. He was able to secure the connection and reinstall the battery and saved me a ton of money as another store suggested I go through with an entire electrical diagnostic. Very happy.
You have to be a rewards member. I get an text for deals every week.Yesterday day I got $5 two quarts of oil. I got a great deal! 👍
Great service from Rachel.
Came in close to closing as I just got off work, Got me the right part quickly and even came outside after they were closed and showed me an easier way to install the headlight when he saw I was struggling a bit.. absolutely amazing customer service. Will be coming back.
Great service great prices
Quick and variety of price points.
Excellent service, fast, efficient, nice people
Super helpful. Went there to check an engine light just came on and he very gladly checked it and told me what it was. Highly recommend them
The clerk knew what he was doing
Excellent customer service by far. I went in for a battery for my Ram and the gentleman Rick was assisting me. Not only did he educate me on preserving battery life, he allowed me to use a $10 coupon from another auto parts store and saved me the core charge of $22 in return that I bring back my old battery, saving me $32 right up front. The store was clean, well maintained and the employees exemplified great customer service. I will definitely return for more business at this location. Thanks to the team at Advance Auto!
This store in park blvd. the sales associateKnow how to deal and help the customer a lot.
Great help. Great employees.
Felicia and her team were awesome! I left a different store because of lack of customer service and they totally made up for it here! If I could give 10 stars I would!
Impeccable outstanding service i received sunday, November 15th. They went above & beyond to make sure a 1st time NOW valued customer safe & happy of which I truly am.
Stopped in just before closing and received excellent customer service from Justin and Shane. Both went above and beyond and were friendly and professional. Thanks very much!
I ordered wheel covers online but I ordered the wrong size to I called and spoke with a woman there and she was very helpful and said to come on in and she would help me exchange them. I went in and we did the exchange and I just wanted to give a shout out to her for being so helpful!
Great service great assistance. And they are following all CDC guide lines. Not so with the other parts store down the road.
My particular attendant must have been green but was able to get me what I needed, at a cheaper price, and get me a rebate. Very satisfied with the customer service.Dec 2020They were able to find my specialty bulbs. They couldnt help with my break line but sent me to a company that took care of me. Great job guys
Both associates helped me with my purchased, return and purchased. they researched information on my vehicle so I completed my maintenance as needed. Friendly and knowledgeable. As new resident of Florida this will be my store for my car and motorcycle needs..Thanks
Great customer service!
Awesome store I always shop that particular store when I need anything. Love the customer service, very clean store. I feel like the staff goes above and beyond their duties to help the public. Always have had a great experience. 👊👊⭐⭐⭐⭐⭐
I called ahead to confirm they had the auto windshield wipers i needed. Very friendly and professional and confirmed they did.When i arrived, staff was friendly, helpful and also installed my wipers!Cant say enough about how i appreciate excellent customer service
Do NOT take your battery here! Our battery died so we took it to advance auto and they kept it overnight to charge it. We picked it up in the morning and they told us the battery was good so we put it in the car and then we started the car and then we immediately smelled something burning and the car died. We had the car towed to National auto and they told us the battery had a bad cell which made the battery back charged and it burned up the electrical components and the alternator and starter. The man who by the way is a certified mechanic said it was the bad cell in the battery that caused the problems after they told us the battery was good! Cost us $1700,00 to have it repaired! We went to Advance auto and talked to the manager and he referred us to the district manager who said they weren’t responsible even thou the mechanic said it clearly was as they told us the battery was good. We will not be shopping here anymore!
Very nice staff. Young man helped me find where the power steering went in...it was hidden and I wasnt driving my own car. I dont remember his name bit he was heading to Daytona for Thanksgiving. I appreciate his help!
Destiny was very helpful with my battery issue. Luckily it was under warranty, so I got my battery tested, replaced, and installed quickly, competently and all with a smile. The crew there on 8/26/2019 in the evening really took care of me, and were very pleasant.
I went in with a vague idea of what I wanted and the nice young lady at the register came out and helped me. She gave recommendations and was knowledgeable and fast. I felt my business was appreciated.
The people at the store are rude And their online ordering is an absolute joke Out of the few times I have ordered online even for store pickup I have never had in order that was correct they have given me the wrong part no parts And overcharge me almost every time
Didnt have what I was looking for but when they have what you are looking for they usually have the best prices
Great service and very clean
Went there with a headlight out right before dark and Thanksgiving Eve and Dustin helped me replace it. They hooked me up so I can drive home safely! I really appreciate it!
Helpful staff, they have a broad selection of parts
Great customer service. Took care of replacing my lights too
Those guys on Park were great. My only place to get parts from
Great men working there
Good
I’ve have many commercial accounts. This one particular store. Has the best management I’ve seen. Customer service was beyond expectations in helping. I strongly recommend this location for all your auto part needs. They are best.
Over priced but seevice in and out
I always get great service here. They answer my questions, recommend products based on my described needs and install my windshield wipers. Great folks.
These guys are the best of the three auto parts stores within blocks of each other. They have always been helpful in getting the right part for my Wrangler and my Silverado. I tried the others and came back here. You can also order parts online and pick up in store usually within the hour if in stock.
People are friendly take their advice with a grain of salt fast food auto parts store
Nice people, helped me with what I needed
My goto place for all my car needs. Always have in stock and if they dont will get it faster then any other store around.
There was an extremely beautiful and sweet young lady in there that help me get the exact part that I needed for my truck. She was busy putting up the Christmas decorations for her boss when she saw us enter the store and she ran over to the counter to help us. That is customer service!
Eric, the assistant location manager saved me from buying parts I didnt need just because he was being honest. His knowledge of vehicles prevented me from spending money I didnt really have to spend. For his actions he has made it a clear choice for me of where I will go if I need parts for my car. Thank you Sir
This location is the best. Every time I go in they are great. Excellent customer service. Comes out to car and makes sure what I was looking for would work. Another location I went to suck.
Theres like 5 other auto parts stores within 5 minutes from this Advanced location. I dont know the name of who I was dealing with but they:1) wouldnt accept a return with receipt dated earlier that day.2) wouldnt rent me a tool; said it wasnt necessary for the job.3) wouldnt sell me a new part. Associate tried to convince me that my part didnt exist and would not order the part I wanted.Absolutely trash store dont waste your time.
Fast service and they always have in stock what I need for my truck
Friendly and helpful staff. They dont try to upsell you on things you dont need.
Quick in and out for pick up order, got a 25% off online for breakpads and the premium were only a $1 more.
If you need something quick I suppose this is the place to be otherwise shop online is much cheaper
Bought a 2 pk of headlight bulbs. Unfortunately 1 exploded ( no glass left) about a week later.. Friendly service..
The staff is very knowledgeable and helpful and also in a great location right on Park Boulevard so it is easily accessed. If you need tools to complete a task or either Hands-On help from the staff they are very knowledgeable and will lend a hand with helping you out with Anything Automotive or electronic.
Bought a cellphone holder and they got the packaging open for me so I could put it in place and take off on a long (1,600+ mile) trip. Now I can use my WAZE app hands free.
Worst Auto Part that I have been . Been there for minutes waiting on the line to completed a scan on my vehicle,to verify check engine. Once it my turn the rude employee told me that he need to take care of alllll the customer that came after me, so he can scan my vehicle. The worst customer service experience that I had in my life. 0 start
I had a large pickup order today from this store, and it was ready right on time! Since it was a larger order, Lucy (the person in-charge of stocking my order) even helped me out to my vehicle. She ((and Rick (the manager)) could not have been nicer! Andrea was very kind, too! Please give these people a praise, a raise, or both! Thank you!
GREAT help
They did an amazing job and wonderful staff and friendly too. Did the job quick and efficient this location brings great customer service :)
This is a good store, but checkout could be faster. Some of the employees do not belong at the store as they have absolutely no knowledge on items being sold or about brand differences. On a positive note, shelves are always stacked and if an item is not available, they are usually able to get it from the warehouse and have it in the store the same day.
I believe her name is Felicia. She was quite knowledgeable and helped diagnosing that the issue I was experiencing wasnt a battery but an alternator that needed replacing.
Very friendly and helpful. I had a check engine light on. They diagnosed it for me for free being only a loose fuel cap. So i bought some new windshield wipers amd they installed them for free. Thanks for the great and quick service
Got what I needed quick. Good service
Very helpful. Autozone did not have the part I needed so I came here. The lady at the counter ordered it for next day pickup and offered suggestion with fixing another piece I inquired about which helped save me money on an entire replacement & assembly at a dealership.
The staff are very helpful and courteous. Wide variety of inventory on hand.
Of course it was the wrong part...
Im a car enthusiast so Advance is probably one of my favorite stores, nice people, good customer service, knowledgeable staff, happy to help. Only con is some of there prices are quite high but considering they have a lot of overhead internet stores dont, as well as staff that will come out & try to diagnose your car its understandable & why I still give 5 stars...
Alot of friendly workers
Had what I needed with great customer service.
Great people and got me what I needed and installed it.
Please just go to Auto Zone next door. Battery from here lasted 8 months. Told it just needed a charge come back in 30 minutes. Ended up waiting an additional 45 for it to cool off. Battery wouldn’t take a charge no others in stock. Why not just offer a replacement from the start if they knew I bought one here 8 months ago? Horrible experience.
The staff is super friendly and will help you with any questions you have.
Just left this place after a worker there who name hes lucky I didnt grab. The tall heavy set white guy tells me he can not check my car engine light, because theres only two workers there, but then go goes and smoke a cigarette. If you dont love where you work then why even work there for..
Everyone who works here is always attentive and helpful.
Greeted immediately upon entering and was given prompt and courteous service. Counter guy helped me pick out wiper blades and installed them for me. Awesome job!
Thomas has the best actitud and service in town. Kudos to this place
They are very helpful here and the woman that helped us made sure we got the cheapest, most efficient things we needed for our visit. I didnt feel like they were trying to sell me anything beyond what I needed.
I was treated with respect. Jimmy & team went above and beyond. Thanks guys
Friendly staff good prices
The women working there were quick and knowledgeable!
They were very helpful and loan me a tool for a couple bucks that I had to rent and put my power steering pulley on they helped me out a lot I appreciate them and when you get a chance theyre all good people in there
Not too long a wait. Employees were helpful, assisted with installation of small parts