Such a great shop. My most recent experience was nothing short of expected, quick and simple. Had a few things taken care of that I had no idea I needed until they showed me the issues. These guys always take care of our vehicles. I highly recommend giving them a try. 10/10 every time. Thanks guys.
The gentleman working the desk 10-22-21 @ 10:45 was honest to tell me that 2 of my tires still had some life to them. I am grateful to find this new location for buying tires as I am new to the area and will be going there from now on thanks to my great experience. Thank you!
Excellent service. Nick Shuman was very friendly and knowledgeable. He shared with me that he had great people working there. It was obvious when my vehicle service was done in less than a hour...sincere thanks to Nick and the service techs at NTB at McIntyre Square, Ross Park, PA
Ive been using this place ( McIntyre) for the past few years and Im happy so far. I loved my old place but I had to leave my car all day ( sometimes 2 days) . Nice staff, fair prices, and I can walk around and shop while I wait for my fast service.
When you want excellent service and care, Ryan and his team are here to support you. I had a flat tire, and the NTB team took care of me, and made it less stressful then a have ever experienced. I will be back and will recommend this store to my friends and family
Got me new tires they are great. People are so nice and helpful. They do good work and fast as well.
Ryan and his team saved the day for my sister. Great customer service, timely and expert service, and my sisters car was back up and rolling. I will return as a customer and will recommend to others
I had an appointment for tires and alignment they got me in 30 minutes before my appointment and my car was done in an hour. The staff was very knowledgeable and friendly they helped me choose the right tire for my truck 2018 Dodge Ram. Just got back from my first drive on the highway love my new tires thanks NTB in McIntyre square you guys are best in the business
Getting an oil change here couldn’t have been easier. I appreciate how easy it was to book an appointment online and be in and out under a hour. They are professional and never tried to up sell anything like other places do. I will be back for sure.
Best mechanics in town! We never go anywhere else. These guys are fair and honest. Thanks again for everything!
Great and friendly service got a flat tire and did not have an appointment they fixed my tire and got me out in under an hour highly recommended
As someone who has been lied to by mechanics in the past about car repairs, I have been extremely happy with the service the NTB in McIntyre Square provides. Every single employee treats me, and everyone else that I’ve witnessed, with the utmost respect and kindness. These guys work hard and care about their work and it shows. Just had to say that I cannot recommend this place enough and I appreciate all the help they’ve given me over the years.
Great service my go to place for tires and alignments professional atmosphere and friendly staff will recommend to my family and friends
Fast, efficient, and professional very helpful, and honest, recommend this place first to anyone looking to get car worked on
The best prices on McKnight Road see Ryan for a good deal
Ive been taking my cars here for a couple of years and everything has always been great. Thanks to Ryan and staff for always taking care of me when I need it!
They are kind and helpful. Great prices and people work here.
Amazing service!Ive gotten oil changes at different NTB locations as well, but customer service at this branch is perfect.They ordered a part that they didnt have in stock and had it delivered very quickly. I was in and out in less than an hour.They genuinely seem to care about their customers.
Always Pleasure Brought my tires from them 4 years ago any time i have a problem they take care of it !
It was very busy but Paul and the guys got me in knowing I had to do a lot of driving in the next week, they did a fantastic job on my car, I know where Im going from now on.
I recently had my car inspected here. The customer service was fantastic and the service was very quick! I’ll definitely be back!
Best customer service and friendly staff quick and easy service.
Top notch customer service I just had here! Highly knowledgable, professional, and friendly. In and out too! A++++
The guy behind the counter was very professional. Relates to me, but tells it like it is. Not many people do that, sadly. Inside is clean and open. Masks and shields. They took care of my tire air leak in 30 minutes or so. Not very busy with new customers so he talked with me almost the entire time. The wait just flew by. Im still thinking about returning for inspection. Nice experience.
I called to see if they had snow tires in stock in my size. They did have my tire size which I was finding to be a difficult task to locate. Chance at the front counter was a great help explaining the difference in speed rating and load rating helping me not spend more then I needed to. I was there in a half hour and they had the 4 tires on in about the same amount of time Great fast work.
First time coming here & I was impressed. I dropped my car off late at night & left my keys in a drop box. They supplied envelopes & it was a great method. I had my car dropped of with no appt. made & they had my car inspected by 9 a.m.! I was very please & will come back for my car services in the future. Thanks NTB!
I was able to find new tires online, schedule my appointment, and get the tires installed the following day. Their staff is very helpful and I was in and out within an hour.
These people are very friendly and they arent salesman they just want to get you on your way I the cheapest way possible. I like that Paul was very thorough and explained things to me. This will be a stop for me from now on.
Workers were very polite and helpful, overall extremely happy with my experience!
I truly feel like a valued customer! I got new tires for winter and needed a few things looked at for safety. The team was so friendly, professional, and knowledgeable. I made an appointment same day and My service was quicker than estimated. I know times are difficult and these guys are worn out from their hard work but nonetheless they really nailed it and I am so grateful for the level of service and experience I had here. Chance made the process smooth and surprisingly enjoyable! Thank you NTB.
Very satisfied with the service and the clerk was very friendlyNew wheels & alignment was done fast and the vehicle runs nice and smooth
I went in today to get my car inspected and get emissions done and Daniel the sales associate was very helpful. He wanted to make sure that there was somebody that would be able to do the work and if not he was going to have to schedule an appointment but I was able to get in today. He told me all the cost up front and he told me the approximate wait time. My car did need to have something replaced and then they recommended for something else to get done and I appreciated the honesty of letting me know that the second item technically was going to pass inspection but it would make a different sound each day because of the other new item being put on. Dan gave me an estimated wait time after having to get that done of an 1 hr and 30 mins. I was sitting in the front and there was even a waiting area in the back with vending machines, television and restrooms available to use as well.
I truly enjoy coming here because I know your employees can be trusted and they truly care about the customer. Today, Chance, Nick and Brian went out of their way to take care of me without an appointment. These three are going out of their way to help people and they deserve the recognition.
The good : did my tie rod ends properlyThe bad : cant seem to alight a vehicle properly as mine was unaligned 2 times.Tire balance was way offThey dont even test drive the car after it’s been worked on.PAID for new wipers and for them to be installed, come to find out a week later when it rained that they never replaced them, so I was charged for wipers I never received.To anyone who is reading this take your car to Meineke on Babcock or in emsworth. They do good work at an honest price and don’t fool you around with this fee and that fee
Got me in same day. In and out in less than 2 hours! Thanks!
I have taken work vehicles to this location for oil changes and my personal vehicle for new tires. I normally stay away from corporate places but the staff at the McIntyre NTB is so helpful and friendly. They are very efficient and the prices are great. I will definitely take vehicles there in the future!
These guys always take good care of our vehicles for a fair price. The work is always finished quickly. Chance and Ryan keep you informed and explain, in laymans terms, what work needs to be done and how much it will cost.
I went here yesterday to get a state inspection. When I picked up my car the drivers side window no longer worked. It worked perfectly fine when I dropped it off, and I was certainly not informed that it was no longer working. Resulted in another trip back to the store the next morning.
I needed four new tires for my Honda. I did comparison shopping, and NTB had the best deal.Nick was super helpful and very courteous. The job was performed quickly. Minimal wait time.Tire buying is usually a pain. NTB made it easy. Great value, excellent service, very nice employees.
Excellent service. Very helpful and professional staff.
I bounce between this store and the one in east liberty but I’ll tell you what I get great service at both of them. But at this store the gentlemen who answers the phone I believe his name is Ryan- he always is so friendly and helpful and tries to get me in and out ASAP. They also have a mechanic- Bobby I believe who is also very helpful and has come out from the shop to tell me the issue with my vehicles. As long as these guys keep treating me right I’m a customer for life
Vary quick and simple thank to the help of Ryan
NTB has never let us down, my husband and I are loyal customers! Every NTB we have taken our cars to, we have always had excellent customer service. We trust their expertise, and believe them to be transparent and fair with prices. Since we moved to Pittsburgh five years ago, we have taken our cars to this McIntyre location. I have ALWAYS been impressed with their thoroughness, and friendliness! Every employee I have encountered at this location, has been super helpful. In particular, Chance, whom has helped me many times, is extremely professional, kind, and thorough! He has always gone out of his way to make sure I understood what needed to be repaired, and has even walked me out to my car to show me what he was explaining, or to offer more information! We will continue to take our cars here, and continue to recommend to our families and friends! Way to go NTB, you guys rock!
Great service! All the time! Friends have recommended me to go here and I have not been disappointed. Best NTB in the Pittsburgh area!
Nice, respectful location. Easy to schedule. My favorite NTB in the Pittsburgh area for over a decade.
A great place with great service!! They are always quick and kind. I always recommend to my friends and family!
I asked to get my car inspected for a squeak noise, while turning. They failed to diagnose and charged $50 for services rendered. In future I will go to FiresStone as they never charge for a problem which they are unable to diagnose.
Great service! Chance was outstanding . Took me right away for tires! Highly recommended will go back
Always respectful and kind.
Appreciated the good service.
Ryan and bob are the best!
I have taken all of my vehicles to NTB at North Hills multiple times throughout the years. Every employee I have interacted with have been very friendly, attentive and timely. I recommend NTB North Hills to everyone!
I highly recommend these guys. They are all very proprofessional! Answered all my questions and explained the process to me. Treated me with respect and dignity.
Best NTB in the area. I pass several tire stores including a couple of NTBs for the expertise and great service I get at the Mcintire Square NTB.
I purchased 4 new tires and an alignment ntb was unable to do the alignment due to stripped adjustment bolts but said they would do the alignment after he had the bolts replaced I replaced the bolts and control arms I used moog bolts which were recommended by every parts site I could find. I put the car in line as best I could and sent my son to have it aligned. He was told the bolts were inferior and they couldn’t align the car they said they would replace them for $250.00. My son declined so per ntb are moof parts inferior or did ntb need to make money
I Brought my Subaru here. Service was Excellent! The Guys at the front Desk are very Knowledgeable and Most Importantly, Friendly. I will be Dealing with them from here on Out when it comes to my Subaru.
Awesome place!
Great, fast service!
Promote Paul! He is the absolute best. Overall this NTB is close to perfect.
Have been coming here for years and always had great service! Chance and Brian were able to switch out a battery in record time :). Chance is kind knowledgeable and able to multi task like a fiend. Will continue to return here for service for the foreseeable future. Thanks Guys !!
Great price on great tires. Only fly in the ointment is the corporate policy of replacing valve stems. They waived that fee for me, but that is nothing but a racket. $40.00 upcharge. But otherwise, great.
Needed a new car battery. Walked right in and got immediate service and a fair market replacement rate. Out 20 minutes later. Overall just a real decent experience.
Everyone is so accommodating and extremely kind/pleasant. I desperately needed my tire replaced and they managed to squeeze me in even having a packed schedule. Recommend 10/10.
Fixed my damaged tire for free when I only asked for the essential worker discount. I thought that was amazing. Thanks again
Hands Down the Most Professional team that has ever helped me out. Ryan Beemer was very helpful on what tires were best for my car. Very clean place and very helpful staff
So I took my car in to get new tires - I always hate going to Corp places, but I had to. I had awesome sales people, the manager (Nick - I think that was his name) Gave me good advice on tires since I’m in sales and drive a lot. I had an awesome experience and would recommend them!
Ive always had great experiences with these guys! I drive from North Braddock passing several places I could potentially get work done, but these guys are worth the drive! Always fast, courteous, and fun to talk to.
Chance and all of the other gentlemen at national tire and battery were wonderful, efficient and very helpful. Came in with a nail in my tire and they took care of it immediately. Would definitely recommend!!
Excellent customer service all around! They really saved the day! Even though they were closing as I arrived, the took the time to mend my flat tire.
Unexpected, issue with my tire pressure on a very hectic day. Chance Skeel and Bob Elliott, made my day so much more pleasant and safe. They made a difficult situation very comfortable for me. The young gentleman in the garage took the time to let me know the safety level of the tire and recommended when I should replace my tires. Overall, I really enjoyed my experience at this business. Thank you!
Thank you to Ryan for squeezing me in and making sure I had nothing to worry about. Thanks to him, I was able to make it to my client meetings. Go Ryan!
I have taken my car there for years for everything and have had exceptional service. Never have they found anything wrong with my car that could cost me more money. An experience Ive had with many other places.
Went in to get 2 new tires and to patch up a hole in the 3rd. Chance was very helpful and went the extra mile for me. Excellent service and tires are also great!
I always get great service, a good price, and there is a comfy waiting room. I also appreciate that not only do they take appointments but they also stand by them. Nothing but good things to say about this location.
I deliver tires they get me in and out quickly,👍
I highly recommend this location! They just put new brakes and roaters on my car.My family has been going to this NTB for several years. The service is always friendly and helpful. I appreciate how they take time to explain the work that needs to be done on the vehicle, sometimes even taking you back into the garage!I think they charge a fair amount for QUALITY work and QUALITY parts.
Quality of service was excellent. Aaron walked me through the whole process and was extremely knowledgeable about my specific vehicle. Highly recommend this place to all. Keep it up; its exceptional service like this that creates lifelong brand ambassadors.
Wow!! Ive been coming here for years, but had THE BEST EXPERIENCE today. Manager, Nick and the staff went above and beyond to right some prior wrongs and truly exemplified ethical, honest, quality service. I can honestly say that NTB is by far the best shop in the area! I will recommend to everyone I know 😊
Chance he’s the truth. Hopefully I got his name right it’s Chance or Chase every time I talk to him lol. Their definitely fast and convenient. Appreciate it.
I am really happy with NTB-North Hills. Great service and prices. I had a nail in my tire and needed new wiper blades. Chance and Dan took great care of everything!
Great Job by all and Thank You!!!!!
Great overall experience, great staff and great prices. The gentleman working the front Derrick was very helpful and knowledgeable.It was my first time here but it wont be my last! I highly recommend for anyone in the area.
Quality work as well as top notch customer service. Even though the big guy working didn’t look it he was very knowledgeable and friendly. I highly recommend this place
Friendly service representatives, but carefully review your bill before paying. I, unfortunately, did not and incurred a $24/tire charge for a road hazard warranty that was never discussed. Tires were also mounted with wildly different pressures, which really shows a lack of care.
Good service and reasonable prices. Only negative is that you will have to restore all of your settings. I understand things need checked but put it back the way you found it.
I travel to this site due to the personnel here that are courteous and really have taken care of my cars over the years - Nick & Brandon. We trust their expertise! Thank you guys!
We had an unexpected flat tire. The staff was friendly and efficient. The prices were reasonable and the turnaround time was quick.
Great customer service. Very organized and reliable work done in a convenient location in the North Hills.
Everything done to my car was done expediently, affordable, and fast. Cant say one bad thing about the place. Everyone was great and the big guy Aaron up front is an excellent salesman and customer service guy.
Chance did a great job. Good guy to deal.With.
Ive been having alot of work to do on an old set of Ford Tractor tires. Heres the thing. This is my Dads first tractor and he passed away nearly a year ago. After being told countless times he couldnt buy tires and rims for this thing, I found them about 5 months after he passed away.I didnt buy them from NTB, but they are key to this story. I finally fix up the rims so they fit the tractor and just when I go to mount the AG tire to the rim, I cant get it on. Just not strong enough. Every tire place in the area says they cant mount it.I call NTB and they said they could, but they thought it was a little garden tractor tire. When I got there, the guy said Ill give it a shot and he did and nailed it perfect.You have to understand, this one little moment made all the difference to me so I could use Dads tractor again and NTB helped me do that. This was my first experience with them, now I know where I will be going to get my tires and service done at theyre McIntyre Rd, Pittsburgh PA location.
I was a walk-in with a leaking tire. They were having a sale on tires, and were able to fit me in. I got a nice deal on some new Michelin tires with same day service! Very satisfied!
Fast, knowledgeable, courteous service. 👍 Great staff!!!
Great experience! Quick service and gentleman at the front desk were very helpful.
Will never patronize this business again. Turned me away with a flat tire and was told it would take 6 hours. There was no other customers in the store. Had to drive with a flat to another store in the snow. VERY DISSAPPOINTED.
They are a little pricey but the manager of the shop was super nice and helped me out when my check engine light came on and told me once it goes off to let him know so he could give me my emissions sticker. Since I had previously had the car and they looked it over and told me what needed to get fixed to pass inspection they put the inspection sticker on too when I came in for the emissions one.
Good pricing, very welcoming from Chance Skeel. Best place to go for sure
I wont be going here to be serviced in the future. I called the morning of, I was going to schedule an appointment and they said I would be serviced by walk in that day and I would definitely get in tonight at the time of day I would be there. When I went in at the time I said would be there, the man at the counter didnt even look at me and said, There is no way that I can get you in tonight but you can schedule an appointment. As you can imagine, I was frustrated as I could have scheduled it over the phone earlier, so I left and went to Midas instead. Turns out inspections are a better deal at Midas anyway with and without coupons.
My wife was in for an oil change and tire rotation last week. They stated she need brakes and rotors. They also stated that if she didnt get them her SUV would fail inspection. Its funny how it passed inspection 3 months earlier at the dealership. We declined the service. Took it back to the dealership the did there brake test and check. The dealership called back saying the brakes and rotors are in great shape and her car would pass inspect. The dealership also said that we have roughly 10000 miles left on the brakes. I dont know what funny business there trying to pull. Ive dealt with them in the past without an issue. Its sad that this kind of shady business still happens in todays world.
Friday evening my family was on a trip north to Erie for a fun relaxing weekend. long story short, we ended up with a flat on SR79 around 6:30. The only store close to us was this NTB about 15 minutes away. I called and spoke to Dan who told me that if we could get it there they would look at the tire. Unfortunately after I got off the phone we realized we had to put the extra tire on. it only took us 20 minutes to change the tire, and we got to this store by 7:15. When we walked in there was only 1 customer in the store (who left shortly after we walked in) and immediately told them we were the ones who called about the flat. Dan was very short and rude and said that we called way to long ago and they couldnt help us any longer. The other person -Nick- said the same. They let their Tire guy go at 7. I was NEVER told we had to be there by or before 7, and the place was supposed to be open until 8 pm. They wouldnt even look at the tire to see if they could fix it. Because if they had, they would have seen it was to bad to fix and we would have purchased 2 brand new tires from them. Yes, I was needless to say very upset. Dan was extremely rude and had a really bad attitude. I just dont understand how you turn away business 45 minutes before closing. And turn away a family on a trip with 2 younger boys excited to go on a trip. We ended up having to turn around and go home. I will never, ever use an NTB for any reason. The tears my boys shed on the way home were heart wrenching. I hope Dan and Nick had a great Friday night...because my family and I did not!