Always friendly and helpful.. no frizzles down to earth reg folks.. young manger is eager to learn the clienteles needs.
Huge line to checkout. The cashier was doing a wonderful job with being the only register opened. This didnt bother me. What really bothered me was two guys sitting and talking for a good ten minutes in the front office. No one could help this poor girl ringing people out. A lady approached and talked to the assistant manager. I overheard the conversation and agreed with her. He did nothing to help the situation. I asked him if he as an assistant manager knew how to run a cash register? His response...shop elsewhere. At that point I walked away. No team work and it starts with management! That cashier truly deserves this mans job. No support. Very disappointed. Hopefully this changes.
Gave 5 stars because of the excellent service of the silver gray long haired guy who helped load our curbside pickup. I regret not knowing his name. He was professional and polite and went above and beyond to load our car. Give him a raise.
They are community oriented in helping organizations put together a fundraiser for a car wash and supplied them with things needed. You just dont see that much anymore. Employees were very friendly.
It is a wonderful place to shop especially the women cashiers they are so outgoing and very very friendly. If you have a question they do everything in their best power to answer it. Very kind and compassionate. Prices are very fair.
Love this place since it is close to home, but lately their inventory has been low in various departments.The employees are always good about helping you look for items.
No sale ran out of my item..Come back another time.
I love this place! They have a great selection and fair prices. The employees are friendly and eager to help.
I got a couple hoodies and very cheap price and a cute fountain at a good price
Jennifer was extremely helpful and professional in helping me with what I was seeking. Thanks for your friendly and professional experience.
Another wasted trip to Busy Beaver for the signature sale but not having it in stock. I have wasted so many trips to this place and they never seem to have what’s on sale. It’s paint this time for $18 a gallon and of course they don’t have it but they do have $42 paint. Lol. Of course….. well, that’s it for me Busy Beaver it’s off to Lowe’s from now on. I am so sick of wasting my time stopping here for absolutely no reason.Thanks for the 80th trip and then having to go to another store to get what I need. I’m sick of it.
I needed a ceiling fan repair, and I looked repairmen up online. The electricians said I needed a handyman, and the handymen said the fan is electric - I needed an electrician. I went down to Busy Beaver for a recommendation, as this is a hardware store, and I was told by the clerk, who asked his store manager, can you just look it up online. I said I looked it up online and he said he didnt know. Again, Look it up online. I couldnt even get a recommendation about repair service at this hardware store.
Friendly staff, selection doesnt compare to the big box stores. If you want to play roulette, visit the store. If you want to find what you are looking for... Visit a big box store.
There price are reasonable, the staff is extremely friendly and helpful. Certain sections of the store could be a bit more organized but over all the store is clean. The signs over the isles could be a bit bigger. Gave 5 stars because of staff and how clean it is.
Always have good deals. May not have as much as Lowes & Home Depot, but I prefer to go there over those 2.
They were very helpful and nice.
Theyre off brand lawn products are just as good as brand names such as Scots, at a much cheaper price. Thats why I buy here every spring.
I always go to busybeaver friendly knowledgeable helpful
The cashier was excellent, very pleasant and engaged. Also I had to ask where something was and the gentleman who helped me was quite knowledgable.Pricing was unbelievably low, but I could not find a cart so left without seeing the whole store since my hands were full.
Customer service is great and very helpful.
The staff are the coolest...
I got a good deal on furnace filters!
Employees are so knowledgeable and very helpful!!!
Nice, quite place for construction materials shopping
Fine store if youre in a pinch for something - but they could get their act together with customer service and general cohesiveness between stores.Circular stated that there was still curbside pickup available - and I confirmed with the corporate account on Facebook that it was still available at this location.I then called to place an order (which took far too long. First 4 times I called this store the phone rang and rang with no one picking up.), and before I could finish asking i was interrupted and just told no. With two Lowes, a Home Depot, and Rolliers within just as easy of a drive Im far more interested in taking business there.
The patio furniture was on sale. I got a very nice set for a very decent price plus theyre putting it together for me at no additional charge. I also got a cute fountain for my yard at a very good price.
I prefer Busy Beaver to those large places. Always a friendly smiling face to help you here.
I have shopped at BB a dozen times, so far. While the other critiques are somewhat valid (some prices are 10% above other retailers, and selection is smaller) they are a much smaller store. That also makes learning the layout much easier, and shopping faster. Service is A+ and on every visit I have always found special bargains that made parting with some of my hard-earned $ a no-brainer. Most recently, I bought a good quality re-conditioned 16 gas chainsaw there for $77. They have earned a solid rating in my list of top 5 hardware stores.
Great store friendly staff
Love to shop here! Found just what we needed!
Great store and staff
Great place. Michael P. Is very helpful. 💪🏽
Stopped here for some soil and I encountered 2 very friendly and helpful staff. Im sorry I didnt get their names but I certainly will be back. Thanks again.
Great place to get what you need. Always easy to get the help you need. AND A MILITARY DISCOUNT. Rollers should WAKE UP !!!!! Our military is worth it .... RIGHT ?
Excellent, good prices, great service
My go-to place (when on sale) for mulch, top soil, compost, contractor bags and spring annuals. Sales flyer (which comes out every 2 weeks) has great sales items with usually a killer saturday special sales item. Their inventory is smaller versus Home Depot/Loews but the closer location makes it worth stopping. Free parking.
Convenience is nice but why are the prices so much more then there competitors? I only go here for small amounts and to tell you the truth I wouldnt go at all but i live right next to them.... otherwise i go to Lowes or Home Depot cause i honestly cant afford to pay 3$ an item more on average... that is just absurd!
It was okay
Not enough associates in the store.
I normally dont write reviews, but the staff at this location was very very helpful and most importantly, friendly, even though they were closing close to the time we got there. We needed wood for a project and instead of just giving us the huge piece of wood and sending us on our way to figure it out ourselves, they offered to cut it up for us. Super personable and friendly staff. Its a bit out of the way from my home, but i know where ill be going next time i need anything that they would carry!
They had everything I needed a lot better than Lowes or Home Depot because they never stock the items they advertise
Helpful sales associates. Had nice outdoor plants when I shopped. That has not always been the case. Sometimes the plants do not seem cared for or even watered.
Nice to keep the local store going up against the big box stores. They have everything you need, nice people who actually know their stuff.
Its nice to have it there in a pinch, but selection isnt great at all. Quality of product is poor. Its a glorified true value hardware store.
I will never go back there again. I have gone there several times and most of the time they are out of stock on something that I need or they dont carry it. For example twice Ive gone to the store for big paper bags for lawn clippings and they are out of stock. When I go to Lowes the other hand they have plenty instock. Biggest waste of my time.
The employees are very helpful. A lotta good deals. More people should shop there...
Great stor. Good service and prices
I try to be a bigger fan of the store, but every time I visit to shop, something goes wrong.
Helpful workers giving good advise and lots of.good sale prices!!
This is the first place I go if I need something. The staff is friendly and VERY knowledgable. The kids and I love going to busy beaver!
These folks always helped me. I needed attic ventilation and the options were not good as I have a tile roof with all sides sloped. They suggested a simple bathroom fan which I installed to great results. Total cost > $24Other options were much more costly. Big Box stores help was unable to think this thru with me.I go there all the time and I recommend you do as well.
Its hard work shopping here. Many items stored outside. Many items do not have prices on them. Employees cannot find items because they are all over the outside property. They have an unusual policy of making the cashiers say hello to everyone when you walk in. It is kind of uncomfortable because it is obvious that they dont like doing it. It is forced and they seemed bothered by having to do it. I say just go up the street to Lowes. You will find what you need easier and you wont have to walk behind the building in the rain to get your item. Prices will be on the items as well.
Awesome.
Convenient location. Has weird quirks, the plumbing parts are all prepackaged and some stuff must be picked up around the rear of the store.
Very good prices and theyre very helpful
Very convenient location with helpful staff, however the selection is less than desirable and prices can be expensive. Good for the occasional generic item but dont expect to find everything your looking for here.
Routinely some of youre worst retail experiences I have. It somehow takes 20 minutes in the store even when Im getting one item. Would recommend Rolliers in Mt Lebo.
Always helpful, good prices & super friendly!
Nice place good prices
Decent prices and selection. Sometimes hard to get assistance, but not as crowded as other home stores.
Great store
Cant really do more than three stars on this place Im afraid. They carry a lot of stuff, but unfortunately most of it is of cheap quality. And the staff here, although friendly is rather sparse and seem to be there more or less to stock shelves.
Helpful staff even if the selection is limited.
Cheap prices and fast service
Ive given this place multiple opportunities for my business, and theyve failed miserably each time. Theyre constantly out of stock when you are looking for anything, the store seems perpetually understaffed, and it is practically impossible to get anyone to assist you or answer questions.
The prices are on the high side and selection on the low. Also had a bad customer service experience. Everybody has a bad day but it sealed it for me. I wont return.
Nice clerks n cashiers
Friendly and helpful staff.
Good local hardware store
No 4x6 or anything over 10 feet
Prices are high
The Beaver is The Best.
They price match other stores
Yep...had what I needed...
Good service
Easy.
I loved it
Good