Jack was great to work with! He made sure we were happy at all stages of the process. He worked through multiple carpet and pad options and prices till we found the perfect fit. The installers did a great job installing and carpeted the entire house in one day. We had a great experience getting carpet through Floor Coverings International and we will work with and recommend them in the future!
We had a great experience with Floor Coverings International. Jack was knowledgeable and helpful during our initial consultation. We had a really tight deadline for our project in order to have carpet installed before we moved into a new home. They were able to meet our timeline and did high quality work. I’d recommend this company.
It was a great experience from start to finish. Being a first time homeowner I wasn’t really sure what to do. I worked with Jack who was able to help me pick the perfect floor for our home. The installing was flawless and I really appreciated how they cleaned up after the job. I would highly recommend Jack and his team!
Expectations exceeded! Jack and Jeff were thorough and provided excellent communication from day one. There were no hidden agendas/fees, complete transparency with what I should expect, and provided quality work. We replaced all the flooring throughout our main floor (carpet and LVP) and re-carpeted one set of stairs, and everything was done in two days. Anything minor the installers couldnt fix, Jeff came by personally to make sure everything was in good shape and touched up to our standards, also encouraging us to reach out if theres anything else we find that wasnt done to our expectations. I will definitely be calling them first for anymore flooring in the future!
Fellow consumers, if you want new carpeting, or hardwood floors, this is the business to hire! I couldnt have been more impressed from the beginning. Jack was our salesperson and he was extremely knowledgeable and helpful. My wife and I had received quotes from several companies prior to sitting down with Jack. He brought things to our attention that other sales personnel never even entertained. His attention to detail at the very beginning of this process saved us money in the end. There were no surprise costs, as he covered everything!! We had hardwood floors replaced in 3 bedrooms, our dining room, hallway, and closets (with baseboards). The work done by TJ and Chris was impeccable. I kept looking for flaws and found none (which is unbelievable for a big project like this). I cannot say enough about their expertise and attention to detail. They were also patient fellows, as we had 3 kids running around the entire time and a beagle that would snatch their breakfast/lunch throughout the week. My dog really misses you guys! The carpeting also turned out great, as they covered the living room, hallway, and office. As we continue our quest to update our home, the hardwood floor is currently the star of the show! I imagine it will remain that way for years to come. Well done, gentlemen and thank you for great service!
My flooring looks fantastic … Jack was my consultant and helped me immensely through the entire process.. the follow up was unbelievable and both the owner Jeff as well as Jack were on site the day of installation….I would not hesitate to recommend them for all your flooring needs!
I had them lay new carpet in my home. I am so pleased with the work that they did. It was a very pleasant experience from the beginning to the end. Jeff and Jack came to measure and give an estimate and brought many samples with them. They are very professional and informative thus helping with the decision making. The quality of their products is outstanding. I would highly recommend them.
We were happy with our new carpet and installation by Floor covering International Greater Pittsburgh. Kathy Piccoli was very helpful with suggestions for color and texture. We were able to come up with a perfect carpet and price. I would go back for all my flooring needs.
My floor looks beautiful. Workmanship is top notch. Both the owner Jeff and sales rep Kathy are great to work with. Thank you.
Jeff and Jack are amazing, made sure we were happy at every step, even went the extra mile themselves!! Would give it 6 stars!!
Worked with Kathy several times with backsplash tile and flooring. Very professional and knowledgeable. Installer was TJ and he did a great job asking me how I wanted it to look. Cleaned up after the job was finished. They both went beyond what i had expected
Jeff knows his stuff! I wanted a floor covering in the basement club rooms to replace musky smelling old rugs. I wanted something economical yet attractive without going overboard in cost as I was putting my home on the market. I thought vinyl might work for me so I called this company to see what they had to offer. Jeff has a good selection of samples and helped me select the best one for the job...and...what a job! Check it out! Can you tell from the picture that this is not wood despite the poor lighting? I love the grain and the distressed marks in the plankings that make it look like the real deal. They do a meticulous job from start to finish. I LOVE this flooring! Thanks, Jeff & Floor Coverings International!!
Fabulous concern for details. Hard working, timely. You will not be disappointed.
Amazing experience working with Jeff! He went over and above to make sure we had ALL of the options for our luxury vinyl project. Jeff also went the extra mile with pricing and making sure delivery went smoothly. Would recommend him and floor coverings for all your flooring needs!
Installed beautiful new vinyl flooring in finished basement and kitchen/living room. We re easy to work with, prompt, efficient, and did a fantastic job. Would definitely recommend to anyone looking to upgrade their flooring, and plan to hire them again for future carpet replacement.
Highly Recommended to all shoppers. 5-Star business.
Floor Coverings International worked with us to select new hardwood for our entry, hall, and powder room. They found a match to our existing flooring and provide a great price to allow us to complete this project. Kathys service and communication made this project move forward in a timely and efficient way.
Jeff went above and beyond expectations for our job on our mixed commercial/residential building in Bloomfield!! Over 1400 sq ft of both hardwood upstairs in the apartment and slate grey tile in the commercial space. Certainly would recommend for quality service and timely install, thank you to Jeff and team!
Very happy with my new floors! Kathy Piccoli was so helpful to me when choosing my floors. She was patient and really knows her products! I had my kitchen, diningroom, livingroom, hallway and 2 bathrooms done! What a difference it made! Excellent workmanship. They went above and beyond in my opinion, because I know that I am very particular and not easy to please. I highly recommend them!
STEER CLEAR of FCI of Wexford, owned/operated by Andy and Kathy Piccoli! I made a major investment with them to install hardwood floors throughout my newly purchased house. They subcontracted the floor job to a team whom apparently had no clue what they were doing. The stain and poly application was so poor they had to resand, restain and repoly the floors multiple times to reach satisfaction. Upon inspection on multiple occassions, I had to turn around and leave the house for the quality was so atrocious. Because of the numerous rework efforts, I had to push back our move in date a few days just to allow the floors more time to dry. Fast forward about a year later, I start to observe ghosting (grey streaks) between the wood planks. Takes me another three months to realize its throughout the entire house and getting worse. I reach out to Andy and Kathy. No response (seems to be a trend with their customers). After many attempts to reach them (email, text, phone), they finally come out to inspect the floors a few months later. They first tried to suggest it was our cleaning practice that was creating the issue. We dismissed that (Ive had hardwood floors most of my life). They later had an expert come out to provide his opinion. He deduced the issue to be caused by not allowing enough time for the poly to dry between applications (made sense given rework and timeline crunch). I accepted this and looked to Andy and Kathy to resolve the situation. Instead, after a long pause, Andy and Kathy responded with your past your one year warranty... we will do nothing... youre on your own. The carpeting we put in five of our rooms has a 10 year warranty; but the new floors I put in throughout the rest of the house only have but a one year warranty--who knew, they never pointed that out. They have washed their hands of the situation. I contacted the FCI parent company to no avail. I have filed a complaint with the Better Business Bureau to which the Piccolis responded with deceit and complete omission of the rework events. Im so very disappointed, truly sad, people like this exist, who have no integrity, no decency and no conscience. Shame on them. Steer clear of Andy and Kathy Piccoli and tell all your friends, neighbors and colleagues to do so as well. I experience a heart break everyday when I see my floors. No one should feel that way, especially after such an investment.