I had work done on my suspension and had 4 new tires mounted just over a year ago. They made sure to complete all the work in 1 day so I could get the rebate on the tires. Recently, I noticed my car was making a similar noise as before so I brought it back in (along with my complimentary balance and rotation). They confirmed it was the same issue. Not only did they warranty the labor but they also pushed to have the part warrantied as well, even though it was past the 12 month mark. This company operates with so much integrity and care for their customers. They are super busy for a reason and well worth the wait to get in. I won’t be going anywhere else for my car.
Good deal on tires and oil change. Fast reliable service. Nice place to walk around and shop in downtown Placerville while you wait for your vehicle to be done.
These people are trustworthy, never had them try and sell me something I didnt need, which is a rare thing for a tire shop. Their prices might be a little higher than Walmart but their technicians are trained and when they charge you for the work you can be sure they did it. Highly recommended!
All I needed were my brake pads replaced, I had already bought brand new ones and needed them to be installed. The man that answered was extremely rude and short with me and said “we don’t install customer parts”. Considering I got them from a well accredited brand and they were still in the box I’m assuming he meant that they did not do installations unless they were allowed to overcharge you with their brake pads. Unprofessional, snappy, and short. Maybe the guy was having a bad day but regardless when you are working a retail job you are supposed to be at least moderately friendly.
Been in a few times since moving to Placerville. Courteous and professional people here. Tire swap, front-end inspection, rebalance and alignment so far but i will not hesitate to use this shop as the need arises. Cost was resonsble as well. Thank you.
Just walked in for tires. Good, solid advice. Timely service. Friendly employees. Got me in faster than I expected. Waiting room was clean and comfortable. A/C 👍👍 and Wi-Fi.
The Employees here were very kind and accommodating. They change my oil very quickly. If I lived in the area I’m sure I’d be a regular here. They also give discounts to traveling nurses which I thought was sweet. Oh and dog friendly!
Great service, friendly people and good prices
Great service great prices
Unfortunately, too long to wait for a simple inspection.
They do GOOD WORK AND HAVE A LOT OF KNOWLEDGE little bit higher on price BUT YOU CANT PUT A PRICE SAFETY ITS THE ONLY PLACE I WILL GO. HAD A really BAD EXPERIENCE at the other NAME BRAND TIRE store in Placerville
Competent and trustworthy wont take my vehicles anywhere else
The guys there always treat me well been going to sierra tires for a few years.
Friendly and knowledgeable staff. My family have been doing business with Sierra Navada Tire for many years and will keep coming back for many more years
The staff is the best. Very knowledgeable. Thank you!
Main reason was to have headlight replaced. I called ahead of time and waas told they could do it and that it would be about 3 hour wait. Ask for tires to be rotated too since I was there. I sat there for 2 hours outside, as waiting area was blocked off. To be told they could not replace the bulb today but, we rotated your tires. Needless to say I was furious. Just so happen to pass another repair shop, just a couple hundred yards away. They took care of me in less than a 1/2 hour and their lobby was full as well.I could of understood if they would of just said we cant replace you bulb today. But to wait 2 hrs to say something ?
Service was great. Came in for a 4 wheel alignment it was fairly priced. and done efficiently. There is good path behind the shop to walk your pets. My dog was welcomed inside. :)
Service was good.. but they do not accept checks and I was not informed of this until work was done. It was posted in all writing at check in desk but not mentioned when I called in for appt.
This is the second time I have used Sierras services since they moved to this location. Both times they were so attentive to details. I ask when leaving if they do transmission service, to which they said-Yes! I will scheduling my Nissan Crew Cab, very soon!!The entire staff is Great!!
I love this shop. The treatment to their customers and to their customers cars are top notch! I will never go anywhere else for oil changes or tire service. I dont even mind waiting extra time when they are busy because it is WORTH the wait.
They had great customer service. And quickly put on tires
This is an incredible establishment! They are efficient, respective, and knowledgeable. They quickly helped us with our problem and at a great price! I would highly recommend putting your trust in this business!
We were on our way to Lake Tahoe when our the started losing pressure slowly. I panicked as we werent carrying a spare wheel. We would be stuck on road if something were to happen to this. It was getting dark, so I found the nearest tire place and drove here. Mike was really helpful and reassuring. I told him to replace the tire as I wanted it done quick and wanted to get to the hotel before night. He checked the tire and told us they can patch it for just $20 instead if replacing which would have cost substantially more. And they did it fast as be we were on our way in less than an hour. Really appreciate the service and honesty.
Robbie is super friendly. Everyone is nice and willing to help
Both the Placerville and Pollock pines locations are friendly and helpful. I trust them with all my vehicle services!
Always a great experience every time we go in. Staff is very friendly, knowledgeable and willing to help(even 10 minutes before closing on Friday)
Great people make great business.
AMAZING group of people, I wont go anywhere else !!!
Support local businesses. Did great work!
Honest work, friendly knowledgeable staff and fair prices! We appreciate you guys so much! Thank you for your great service!! When we come here, ...we know our fleet is in good hands.
We needed two tires replaced and not only did they provide the most competitive price, they also discovered our previous tire purchase at a Placerville tire shop was done incorrectly.Great friendly service folks too
Great service and excellent work. Very happy customer.
Excellent in every aspect. I highly recommend Sierra Nevada Tire & Wheel in Placerville
Good service. Good price. Did my brakes on Mini Cooper Clubman and brakes on my daughters Honda Civic.
First and foremost, this place is honest, professional, and friendly!! Had my car here several times and would recommend to anyone. Fair prices and great service!
Wonderful service! They went out of their way to help me with my flat tire down the street! Robbie came with air and fixed my leaky valve for free! I highly recommend them! Thanks again Robbie!
These guys have always been awesome to me and they are true to their word. Had a really bad experience with big o tires and have never had a problem here. They provide full auto repair service as well. Go to them for pretty much all of my auto repair needs. Love them!
Best service in Placerville - hands down!Used another place for years, they changed ownership - again... and the service went way, way downhill.Came to Sierra Nevada and have been coming here since.Excellent customer service and professional and reliable service.We will never return to the other place. Sierra Nevada Tires has definitely won us over!Thank you guys!
Great folks, Toby always helpful.
We were on our way camping when what sounded like my brakes were wearing out. Figured I better get them replaced before towing my trailer home. After checking my brakes they found a small stone was rubbing and making the awful sound. They put the tires back on and didn’t charge me. Highly recommend his shop for honesty and great service
Excellent shop.
Great customer service and excellent quality work!
Great people- Great Service. Just wish theyd take appointments for tire rotation and balancing. I had to wait 1 1/2 hours.
Took my ‘08 accord to Folsom Honda for the airbag recall and diagnose engine whine. After a speedy diagnosis ($60), the techs concluded that it was a drivetrain pulley ($600 job)I opted to take it to Sierra Nevada for half the price, and they discovered that the pulley was fine and my power steering pump was cracked and making the noise. Pump/fluid/belt replaced($470), no noise, everything resolved.The guys at Sierra did a great job. Thanks from the Haskell/Masters family.
I had no problem. My issue was handled but when my wife called, in my opinion, she was given some fictitious information. This sort of gives rise to women being treated differently, which I did not appreciate.
I have been going there for three years, ever since they opened. Im a fussy customer and I have been more than happy with every experience, I have may daughter and son take their cars there. I call my co workers knuckleheads if they take their cars elsewhere. You will not find a more honest shop. The owner loves what he does and they will take care of you. Whats better, the service is always excellent whether the owner is on site or not.
Horrible customer service has happened on more than one occasion. I’m moving on.
The best place to buy tires and get other service done. Prompt and friendly!
Good 👍
The customer service is excellent and the tires they sell are quality! I was going to buy my tires from Costco but this is the place to go for tires especially if you have a truck.
Service is top notch
Always a great expierience! A locally owned small business that prides itself on customer service and community involvement. Staff is always pleasant and helpful, waiting rooms are clean and comfortable, and work is quality.
Great place great people and quality work. I refer all my friends and family here and they have never given me any service less than excellent
Wonderful small town business! Customer service and workmanship has always been absolutely perfect every time I come in and because of that I will keep coming back! Thanks Sierra Nevada Tire!
Great service and good prices. I always get my tires here. The folks at the front counter are great to deal with and the guys in the back do a great job.
Professional, courteous, friendly, and fast. That’s a good bunch of guys to do business with. Went in for alignment on F-350 and by the time I walked 3 blocks and shot one game of pool they had it done.
Best tire shop in the area. Always professional and stayed late to help me out. Have earned my continued buisiness for sureThank you.
Amazing customer service 😃
Great people, great service, good pricing. Always a pleasure.
Awsome service! Will be going here more for all my auto work.Great group of people who really want to help!
Small town stores make me happy . they got me in with no appointment . . thank you ..
Always a wonderful place to come to to get my vehicle needs done
Great service quick and easy
Best service and highly experienced mechanics.
Fast and courteous service. They take good care of customers!
Only place that Ill be getting anything done tire related. Service is awesome.....Plus they just happened to walking distance to a brewery and restaurant!
Great prices, great people!
Had an appointment and they had someone fix the tire in the parking lot using an old fashioned jack to get me out on time..
They were the only place in Placerville that other places recommended that was able to look at my car, diagnose its problem & fix it the same day! Excellent!!
Besh tiers in z taown Strat ap n daown!
Friendly helpful staff. quality work
Great service, 4 new tires and I was in and out in 30 minutes!
Very nice and friendly
Super friendly. Fair & dependable
This business is ALWAYS there to help out in any way they can!!! Great service....great personal!!!
Cooper Tires, what can I say! Reasonablly competitive for your personal jeloppy, farm tractor and commercial vehicle Rubber.
Really helpful and courteous...even if youre just stopping to have them check the psi in my tires!! Shop local!
Everyone there was friendly, knowledgeable and the work was done quickly. I highly recommend them.
They always take care of me. Great prices, fast service, no B.S.
Great tire and brake business. Best anywhere around.
Worst diagnosis ever and the estimate $1700 for parts and labor for a job that took one and a half hrs and 124.97 in parts would never recommend this shop to anyone looking for fair and quality work
Always friendly and trustworthy
Absolutely trust this place
Helpful and friendly staff. They get thr job done!
Very helpful
Awesome customer service, great people, affordable service, and jobs always well done. In my personal opinion, I would recommend them to anyone.
Great prices and customer service.
Excellent customer service, thanks Ben for helping my family while they were on their trip..
I went in to buy tires .they asked how much I wanted to spend. I go one quote. I thought the service was bad. I went to Les Schwab and got better service and bought my tires from them
Sierra Nevada tire has always been the best especially since they moved.got the work done and stood behind it.
Helpful staff and excellent customer service.
They worked fast and had a good price for the tire and one tricked out drag car built by El Dorado high school metal shop badass
Very friendly. Came in last minute and they had the tires I needed.
Ruined my new tires. The guy didnt know how to fix a flat with a nail. Didnt deflate before patching caused a bubble effect in side wall. Avoid this place!!!!
Great service, Fast work. I will be back.
Great service, guys you can trust
Great Service and great price
Get your chains here instead of anywhere else close to the chain control areas. Very good price!
Chris was great to work with.Super cool.Walter did great work!