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Thompsons Family of Dealerships
140 Forni Rd, Placerville, CA 95667, United States
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Thompsons Family of Dealerships
Comments
Ch
Review №1

I recently brought my 2019 Ford Escape to Thompsons buyback program and had a wonderful experience with Gary from start to finish as well as had some enjoyable interactions with the rest of the staff there. I highly recommend checking in with their program and I look forward to buying my next car there. Also the experience buying my Escape last year was excellent.

Ph
Review №2

Cant say enough good things about this place. Very competitive prices, quick with the paperwork, and made me feel like I was getting the best deal.

Br
Review №3

Outstanding service. Miguel was top notch in his helping us close a deal on a Wrangler. Would recommend them for their family like service and care.

Wa
Review №4

Awesome buying experience. Literally no pressure. Left knowing we got the best possible deal.

ch
Review №5

Had some misunderstanding in finance amd sales dept. Still a favorable out come. Bought a 21 Tucoma great price. Loved Robert in sales.

Ri
Review №6

Wasnt as good as what some had made me believe. Tried to get me to add things I didnt want nor did I need. Probably will not take my GMC truck there for service work.

An
Review №7

Bought my car here. It was a pleasant experience. Wish I would have pushed them to show me more vehicles. Tried to go for an oil change and the lady there, Donna, was the rudest person I have ever met. I left and said I would schedule somewhere else. Very disappointed. Two stars because the sales end was nice. Donna dragged them down.

To
Review №8

Friendly straight forward staff. Got in and out pretty quick. Nice deal on a van

Be
Review №9

Love the small town feel with high quality service. Love the display room with ideas for getting the most from your Toyota.

We
Review №10

I received The Best Customer Service and so did My Car. 2016 Dodge Dart sx

Ra
Review №11

We bought a used 2018 KIA Sorento, the car is really nice. We did not receive one call from the dealer how the car was after the sale. We did not receive one e-mail all call back from the salesmen Dustin after the sale. All I did was ask about a spare key.

To
Review №12

Nice people. Great deal.

De
Review №13

Bought my daughters car here and it was a great experience. Best price got me there, amazing customer service will have me coming back. Really appreciated the no pressure service. Follow up has been excellent.

Ma
Review №14

Love their friendly staff and prompt service. They are the only ones that have ever serviced my car. Donna is an Angel!!!

Er
Review №15

Matt, our sales rep was great! It was the first vehicle we have bought where the sales rep went over all the in dash technology. He setup my wifes phone to the car and made sure she knew what she was doing before we left. Quick sale! Excellent service and really nice waiting area.

La
Review №16

Very good customer service in the detail shop. We took our motor home for a wash and wax. Will let you know when its finished what the job looks like.

Al
Review №17

Think twice about doing business here. I was all set to fly in from out of State to purchase a vehicle here. The price was agreed upon, I started the application process with them, and provided the necessary documentation. I was told everything was all set, was assured there would be no issues, and they knew when I was flying in. Four days before I was due to arrive, I get an email that they sold the vehicle and there was nothing they could do. Now I am out the full cost of the flight for which I hold the dealership responsible. They refused to take any responsibility, and wasted my time and effort that could have been used to make a purchase elsewhere. While my situation is a bit unique, their handling of the situation should give others pause. Any business that does not take responsibility for their failures should be avoided. They will likely do the same to you if it comes down to it.

Wm
Review №18

Very clean and professional. Excellent service department and sales staff. Knowing that we can get a good vehicle at a great price locally, is reassuring.

Ci
Review №19

Best Toyota dealership around!!!! Best service department, so nice and helpful! Will definitely be bringing my 4Runner here every time!

Je
Review №20

They put 6 hard inquiries on my credit... Which is awful the mam who helped me was great though

li
Review №21

Took my truck in for recall fix. Customer service with express woman was excellent.Two recalls fixed within an hour and I was back on the road.

To
Review №22

Great customer service for sure!

Je
Review №23

Friendly staff. Easy to work with. Great selection of jeeps!

mi
Review №24

Family owned business since I was a wee child. Always a great deal and tops when it comes to customer service

ji
Review №25

Good place to get your car worked on very polite people and very helpful

Jo
Review №26

I was there taking care of a dent on a customers new Toyota Tundra. The repair came out great and another happy customer.

Sc
Review №27

Incredible Service! Fantastic Facility! Quality Repairs! Love the Thompsons!

Ri
Review №28

Very polite and friendly Daniel was great extremely helpful!

De
Review №29

Thompsons Toyota. Great cars and great service

Br
Review №30

They are most awesome people ever. Thanks for the bottle of wine, thank you. Thank you.

Sh
Review №31

Great service! Lots to see!

ro
Review №32

Customer service was amazing.

Fr
Review №33

Helpful and fair. No pressure. Would by there again.

do
Review №34

Got Ram truck here .Good people.

Ro
Review №35

Their customer service is key to business.It was excellent!

mm
Review №36

Low pressure, good pricing, courteous sales people.

Ma
Review №37

They were friendly and professional. Unfortunately; the vehicle that I went there to buy, was not what I expected.

Pa
Review №38

Good service nice place

ja
Review №39

Great buying experienceBought 2 cars in 2 month1 more in couple of months later

J
Review №40

Thay take good care of you

Jy
Review №41

At the GMC service side service department, manager included are rude, over charged my girl $600+ dollars, said they refunded it but hadnt yet and its been over a month

Fr
Review №42

Great Service, timely and thorough.

Fr
Review №43

Great service and people.

Cr
Review №44

On the showroom 707 hp Grand Cherokee Supercharge all wheel drive Track Hawk.

De
Review №45

They are friendly and helpful.

D
Review №46

Good quick service

Al
Review №47

Very nice place

Ji
Review №48

Took two Times to resolve my problem.

KI
Review №49

Wonderfull

Wh
Review №50

Friendly atmosphere

Ja
Review №51

Friendly and helpful

Au
Review №52

Great service

bi
Review №53

1st class

Bu
Review №54

Didnt get approved

Pe
Review №55

I walk by

Da
Review №56

Awesome

Au
Review №57

Wowwwwww great customer service!

St
Review №58

Snobes

Information
25 Photos
58 Comments
4.3 Rating
  • Address:140 Forni Rd, Placerville, CA 95667, United States
  • Site:https://thompsonsauto.com/
  • Phone:+1 530-622-6232
Categories
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–7PM
Offerings
  • Oil change:Yes
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