The employees were extremely helpful, the store is well kept and easy to find things. The only MAJOR problem is that you dont think of the disabled seniors by furnishing electric riding carts. I have major back and knee problems and unable to get my shopping done in one day.
Love Big Lots. Wish they had one in Hilo, Hawaii. They would make a fortune. 🙏🏼🙏🏼
I am actually shocked at the items that they have now! Girls Justice clothing, tons of Reebok items, super cute outdoor items for the garden area. Plus tons of great items for kids to do right now. Definitely stepping it up on the products
Well stocked store. Friendly staff and kept clean. If you are looking for reasonably priced stuff and they have it, Id recommend this store.
As far as big lots stores go, this one is okay. Not great, not terrible. The employees, to me at least, always seem to just kind of be there. They dont seem to be particularly helpful, or acknowledge me. Unless I just want to look at something and be left alone. lol.They have some pretty good deals from time to time, but overall, this store seems to charge more for their stock than the quality of the items would suggest. My mom got some furniture here about 2 years ago, a love seat and a recliner, for which she paid a pretty hefty sum. The recliner is totally shot at this point, you can feel wood supports on your back where cheaply filled cushions have long since worn down and away, and the foot rest wont even stay up 😒 the love seat has faired slightly better, but the cushions on the arms of the piece flattened out to where you could uncomfortably feel the wood or whatever beneath within 3-4 months 😖 I dont recommend their furniture.
One of my favorite stores wish it was in Jackson to always clean and organized
Good customer service
Great service and clean store
Great pricingHelpped me feel content about helpping myself out & the dogs
Really good variety at low prices
One of the nicest big lots I visited. Always clean and always has what I need.
I was pleasantly surprised as to the cleanliness, stock and layout of this store. PLUS not only did they have TP, the had the favorite brand of my niece. So fortunate to have wandered in while waiting for my pizza to be made at Papa Murphys. The check out process was a bit long considering the few people in the line/store. Thus, the 4/5 stars. But I must admit that was customer related, not sue to employees (who were friendly, courteous and efficient. Good Job team Big Lots! Placerville. Ill be back.
Great store, you can easily find whatever you might need for those last minute Christmas gifts.
Twice we’ve been in and been told we can’t buy something because it’s out of stock, and when we asked if we can buy the floor model, they’ve told us no. This last time, they refused to sell us a floor model despite watching them sell a floor model of something else to someone right before us. When we questioned it, we were told it was on clearance, I saw the item - it was not on clearance. To top it off, when I go on their website and go to look up the item, it says there’s one available online that I can order for same day pick up. And yet, it’s not available? Amazing. We will be taking our business elsewhere, why spend our money someplace that clearly has no desire for it. In a time when businesses are struggling, you’d think they’d be willing to work with customers.
Great prices. Very clean and staff was verry helpful.
Really slow service
What can you say really? Great deals on everything.
Very Clean and Organized well! Very friendly staff. Ethan helped us at checkout, super nice guy, professional, friendly and helpful! Never crowded in this location. Great deals! Always seem to find what we need and more.
Friendly service and good prices
Big Lots has great prices. Great employees.. havent gotten used to the way they have rearranged their store dont know if I like it yet. Still very convenient.. and I give them five times up!👍👍👍👍👍
There was only 2 people working at the time that I went and they really great. The only thing that stopped me from giving them 5 stars is that there were very few things with the price tag on it.
Interesting items
They got cool stuff for a great price.
Good service.
Nearly empty, but found what we were looking for quickly.
Excuse you reward member.
I spend a lot of money here. $109 just on this small trip. I didnt get his name, but the guy at the register was very rude. He acted as though I was bothering him by coming in his line. For a store that is in heavy competition with other similar stores, they cant afford to have rude customer service.
Best prices on beds...got and love it.
Love this store there employees are great but it was pretty bare shelves
My favorite store ask anyone that knows me lol
Kim in the furniture department (or wherever you find her) is amazing. So helpful, so kind. Had a few questions about the shelving I was thinking about purchasing, she was very sweet in helping me and even when I got home she was able to walk me through 1 final step.On another note, this store has great selection at a great price. They have many kitchenware and other storage items and in many colors and design choices.
Clean. Organized. Such a great place for affordable stuff other than Walmart!
I like Big Lots.. Good selection of things you need for your place.. I recommend to all, go there and shop....
Very reasonable prices and great customer service
Not as good of selection as they used to have, prices not quite as good either. Still have a large selection and friendly staff
The new layout is great! Lots of gluten free snacks at great prices!
For me the location is good. I can park close to the door. I would call it a variety store. Like a affordable home store. The staff is friendly and helpful. The only drawback...the stock is not always the same. 🙂
Large selection of home stuff. Including furniture, lamps, decor, snacks, movies, and holiday decorations. Staff is friendly and helpfull.
They where helpful and curtious. I purchased a mattress and box spring on the Easy Lease to Own program. It was fast and easy. I enjoyed my shopping experience at this particular Big Lots
Always a pleasant experience.
Excellent! First time Ive been in since remodeled. Clean, organized, and was asked if I needed anything; friendly and helpful. I will start shopping here more again.
Big Lots has changed,store was newly remodeled, clean and neat. Lots of nice furniture with great deals. Good deals everywhere
Good prices and you never know what you might find there. Even the candy you used to get as a kid is available here. Anyone remember candy cigarettes? They have them here.
I love Placerville Big lots. Its a nice clean store.
Its definitely a good place to look before you go anywhere else to get the best deals on seasonal things and furniture.
No selections
Ever time its good experience, helpfull personnel, always know where items are located!!!!
Big lot has really good financing cars I do not do a credit check wonderful and they have some nice furniture. And they have some discounted items in their store super convenient
Great price if you can find what you need
Great people. Great prices. I just wish the store was bigger and had more merchandise to choose from.
A big lot of stuff thats above average but not the best quality you can get but the prices are lower than a lowrider in Juarez meng! No really tho. They got some good deals. Highly recommend you check it out if quality is semi important but not as important as the price is. Haha makes sense to me...
Awesome very satisfying with the praises thank you Big lots.
Amber helped me yesterday & she was awesome! Great customer service & smiling kind person.
Wonderful remodel. Enjoyed getting to know the new layout
LOVE, LOVE, LOVE this Place many things we get b4 we get b4 getting Groceries one of our favorite stores
Nice store, clean and has better selection than most!
Great prices and lots of things to buy. Really like their furniture.
Very clean and organized. employees are great too
Great place, not a fan of the No nude sleeping policy they have in the furniture department.
Wonderful serviced and they got us everything that we wanted
Love shopping at big lots the extended our store its huge inside
Honestly, awful. I spent nearly an hour shopping here only to get up to the cashier and for my REAL $100 bill not to be accepted through their machine. He didnt bother to physically check it. I asked for his manager, me, my girlfriend and the manager all check the $100 bill and all 3 of us verify that it is real. The machine wont accept it so he tells me there is nothing they can do. I didnt have my bank card on me and had to leave completely embarrassed. It was a very crispy $100 bill I had just received from my bank that morning. All this because of a machine is unacceptable. I really liked this store until this moment.
Now has become a furniture dealer the prices are affordable for the quality
They could use a little more help but always friendly
Great bargains if they have what you want
Its big lots lol good selection for a decent price
Came in with a smile looking for a bed frame. I did not get so much as a greeting, or a can I help you?, nothing. I figured since I found what I wanted I would go to a different Big Lots and get it there instead. Unfortunately, after filling my cart with other items and standing at the register to check out. The cashier was clearly irritated as he began scanning items as if each item pissed him off more. He sighed loudly several times and when I held something up he abruptly said in an angry tone just give it to me! He didnt even give me the chance to tell him the sticker was missing. When I finally said there is no sticker, he asked me to go get him another one. At this point I was curious to know how long he has hated his job....so out of spite, I went and got another item but in a smaller size (less expensive) just to see if he noticed at all. He didnt. He simply scanned it and through it in a different cart. He set my item down for me to take, so I did. I really dont feel guilty for saving $4 on a pack of sheets but I hope this review catches someones eyes. Your employees need a reality check and loss prevention training.
Big Lots has changed, better quality merchandise. Staff was pleasant.
Shop there so many times. Always have fun and save $!
It is remodeled so much cleaner, also better setup .
I have enjoyed shopping here for many years. Great prices!
Nice store with lots of items avaliable.
Great prices, odd trinkets, a fun place to find a wide range of products
Great deals but, some items are not always available when sold-out as they are discontinued items from vendors.
Always something new to look at and the prices are reasonable
Unfortunately they were out of the plastic tubs I needed...no raincheck given on sale items...
It was slow usually the lot is full. I thought this sale came in August. Dont really like the change in the store
Nice looking store how that they are refurbishing it.
Always interesting what you will find. Some things come and go, but very good prices.
I dont like the up dated Big Lots. It took me an hour to find stuff.
I like the store
It was a good experience for me.
Great customer service
Super nice now that it is remodeled!
Love this place, never the same twice
Always shop there good prices
Nice employees very helpful
$5 toilet paper and $5 paper towels, need I say more?
Busy site, great prices, good team.
Always new stuff to get great bargins on
Finally a big lots not cluttered with mess..organized clean..and friendly people
Nice selection and prices
Im disappointed they dont care school supplies anymore they dont care any type of clothing anymore and they are turning into a furniture store mainly its disappointing the childhood store I used to go to is no longer the sameI can no longer go there and get the things that I need the only carry snacks and holiday stuff and mainly furniture the whole store almost all furniture its disappointing
Good finds all the time
New store nobody was shopping but me 😀
Three selection of products that used to be offered has decreased. They now focus more on furniture.
The remodel is beautiful.
Had no public restroom available so I had to leave.
Very nice