Great customer service!! I came in one night because one of my headlights were out.One of the guys (Kelby) went over & beyond to put the light in my car for me. The manager on duty & the young lady there was equally as nice.Nice to see employees who represent their store well with excellent customer service!!! Thank you !!!!

Always find what I need for my vehicles there great service.

Jeremy has been a long time friend and now that he can help me with my vehicle is awesome

Need to expand your variety of products unfortunately there are parts that are not found and you have to wait for the order and return when they notify you within 3 days; I From another point of view, you will find a wide variety of accessories that are very useful when your toolbox is missing something.

Place was busy and they only had two people working the front

Horrible, they dont want to, honor wareenty

Jeremy, gives me the best customer service helps me to install my light. I am very greatful.Thanks Auto zone Plainfield

Helpful guys great attention highly recomended,

Great customer service, Spanish and English speaking staff, sometimes the store is low in inventory, but you can find the needed parts for your car.

Best Service Ever!!! They knew exactly what I wanted. Due to a Snowstorm my cars were snowed in, and Diana drove me home.

Dont know how change an air filter

I like the way the young man took it took his time to listen to me and understand what I was getting from them Miss Booker thank.you

Lots of stuff and knowledgeable staff!

Very good overall for normal parts but if you need OEM go somewhere else

The people are always helpful and friendly what a team they have there Their knowledge is 2nd to none and will go the extra mile for you

Workers are unwilling to help customers. I needed to find out why my check engine light was on. I was given the equipment and told to do it myself.

Its a good place to go if u just need something thats out on the floor. For example oil, light bulbs, or car accessories. I dont recommend buying anything that the sales people need to get behind the counter. I bought brakes and rotors from this store and when i got home it was the wrong ones for my car. I exchanged them for the correct ones and again when i got home they were the wrong ones. I went back again and when they checked the box and parts it turned out it was the correct box but wrong parts inside. I tried to exchange it one more time but instead of exchanging the guy just put the money back on my moms credit card. When i told him i didnt want to do that i wanted to exchange for the correct parts he told me that it was to late he already but the money back on the card and if i wanted to buy the parts my mom had to be there with the card. Which was impossible since she just left to go back to South Carolina. I had to get the manager and he agreed to talk to my mom and do the transaction over the phone. Finally after going back and forth 3 times i got the correct parts. That day was a nightmare.

Bought brakes, rotors and calipers, unfortunately had to go to another AZ store to complete my order. A minor inconvenience, but an inconvenience.

The manager Dennis is the best. He has always taken care of my car needs. Hands down he is partly the reason that is such a great store.

Knowledgable staff and they work with you like wiper blades, bulbs, and more importantly the check engine. Just so everyone has an idea it can get pretty busy so just expect a little more wait time. Overall they are decent people

Good customer service

Store was posted to close at 10pm although the staff locked the doors at 9pm while hiding in the back when they saw me...

Great team that is very helpful

Will never buy again at any AutoZone... trying to return a part with out a receipt was the worse experience ..all I wanted was credit for the part that I bought (a $200 battery) ...going back to pep boys ... dont buy . dont buy.. dont buy..at AutoZone still have the part :(

Good

I have the information the receipt on the phone, manager said no return, I said hiw about store credit answer is no card cant do it..

They sell the products but they dont help you which is what I was looking for with my hubcap

Great place to buy auto parts and tools. Friendly, knowledgeable staff, helpful to the point of scanning car error codes to get the exact part. Very good.

Very nice place

My battery died at 9 at night I was desperate and felt hopeless I googled auto part store open late found this place was open Juan was so great by the time I got there it was 9:50 10 minutes before they closed he patiently took care of me and even changed my battery for me thank you so much Juan for your time and patience especially with a 9 month pregnant women!

Great service. Thank you AutoZone.!!!

Really helpful staff, particularly the managers. Would definitely go back.

I wish I could give zero stars. I called ahead and asked if they had a ford antenna adapter. The person I spoke to on the phone said “yeah probably.” When I showed up to the store I found out it was a product that they apparently didn’t even carry. I didn’t see it in the aisle, and when I said that I didn’t see it there no one offered to look it up or put in any additional effort. No apologies no care and all the while they’re goofing off behind the counter. Is it terribly frustrating experience and a waste of 30 minutes.And whichever genius put the “in” and “out” stickers on the doors did it wrong.

Grate service. .

Knowledgeable employees, gets busy at times (usually around lunch time) but thats for every AutoZone Ive been in.

Staff really need training on customer Service.......some are really helpful though but others just whizz past you wont even offer to help

Terrible customer service. Employees on phones socializing on work time. Managers lack of patience and friendly service is a bummer. Lack of knowledge on inventory is just horrible. I purchased a car cover and had to return two times because of lack of knowledge on staff.

Great Service. Replaced my Battery. Salesman was very Gentleman and helpful..

Very helpful, open later than other Auto Zones in the area, more items in stock as well.

Literally spent $90 for a battery replacement at Nissan. 2 months later come to this location and I forgot the guys name but hes like $5 then replaces my battery....... Morale of the story come to these guys first

Did definitely not friendly to customers that will ignore you that will stand behind the dash walk around until you actually call that tension to help you Ill write it go to other AutoZone or Napa down the street

The worst! Needed an oil filter called ahead the rep told me it was available. I called back 30mins later so he could have the filter ready for my wife to pick it up. He said that would be no problem the part is ready. She showed up 20mins later they supposedly dont have any in stock. They are a bunch of liers.

Poor attitudes on the guys behind the desk. Id go to a different auto parts store if I were you such as Dunnellen or Terrill Road...

You can always find help in AutoZone. No complaints here.

Went to get headlight lamps/bulbs and the package was the only 1 but previously opened smh. For $53 Im not taking a chance on that.

Great people, great service and pretty fast (for the most part).

Helpful staff, many parts in stock and many others that can be ordered.

Wait under staffed, line too long. Decent prices if you wait.

Decent prices and friendly staff, usually have stuff in stock, if not they are able to order fairly quickly.

Knowledgeable associates who can get me in, out and on with my day.

Staff are always knowledgeable corteous and efficient.For all ladies out there bring your insurance card (there uou will findor your car stats) like. Year, make model so you get the right part or they will order it for you (like a rear brake bulb.)If you dont have a reliable mechanic They will conect your car to the diagnóstic computer and will give you an idea of whats wrong in a general sense. Hope it helps.

Customer service bad with Diana R. was trying to find some parts for my car she always hid in the counter and the only one who was helping was the manager, when she asked me if I needed help, she was very roudly, she always was angry and she told me “i dont have parts for you car” come on manager talk to that rude girl who doesnt have any experience.

Great working people who are very reliable and fast to help

Very helpful had everything I needed

They dont know what they are doing.

Best place fir auto parts

Good service

Quick service

Bad service, employees to slow

Service is bad. No one is qualified to or know anything to help you with your problems.

Good ppl experienced with parts

Not professional don’t use this place trashy and the worker don’t know anything about cars, they can’t even speak English, the place is a mess, Autozone need to train there workers better, there disrespectful to customers and manner are the same there

Bad experience with associate & manager didnt intervene

Said part would be in.next day it never came and had to go somewhere else i.didnt.not get by points back

Good place

Always great service

Good and their helpful.

Great place for auto parts

Good and very helpful.

Nice for car parts.

The staff was very friendly and help and they help me when I need help putting something on my car

I waited 40 minutes while three staff members helped one person. The 4th employee just walked around aimlessly.Once I purchased my part, I attempted to change it in the parking lot to find I didnt need it.I walked in for a return and THEY DIDNT EVEN CHECK IF I USED IT. I could have stolen from them and left without issue.

Pricey but they had what I needed.

Dont know what there doing its a shame if you dont speak Spanish dont think their going to help you.

Ask for the manager that transferred from advance auto,, another person Forless Towing told us about...

Good customer service

Great service!

Good parts to buy

They are so helpful

Well, employer are to slow, just for a oil filter 30 minutes no way

Quick to get parts

You need parts somebody to talk to you and you can throw

This place has horrible customer service and the help is inept and slow and rude.

Great job ...

Best in town...

Simple, Autozone the best of the best

Was very helpful

The people did not help on anything I was trying to find. Bad service

Great service

Great customer service

Little difficult to that people too help that costumer

Courteous and helpful

Good service

Horrible customer service.

Great batteries

Bad service

Great job

Costumers Service Terrible

Great service

Service very slow