Very knowledgeable. When nobody else could find the part we needed. They found it not at there yard but somewhere else.
Very friendly and reasonable prices. I love this place.
Good place to get your used auto parts from in a good reasonable price
Mike is always extremely helpful and nice. They are a great yard that between the 2 stores will have most anything you need
Very very friendly folks and lots of knowledge
If you dont want to be in the business of selling auto parts, just close up shop and open a florist or something. Have called here twice and both times the people on the phone have been beyond rude and unhelpful. They dont want to answer questions, dont want to find out if they actually have the part, I guess we have to be psychic and do their job for them, or drive out there to buy something they may or may not have. I dont expect five-star customer service from a junkyard, but I do expect to be treated like a customer when Im exchanging money for goods.
Good place to get your parts. Mike help me out finding a transmission for my Nissan truck. Its getting really hard to find these cars and I was really happy I find someone with them. The shop was nice and clean and I would definitely come back.
They always pull us the wrong parts when Im there...
Mike always helpful and can find ur part good people good prices
Thanks so much Mike,, great service and politeness,, 10 stars.
One transaction here was enough for me, Ill never spend another dollar with them. If youre reading this, do yourself a favor and go somewhere else. There are many other junk yards to do business with. I imagine most of them believe in customer satisfaction unlike this place.
Mike was very helpful and courteous! Thanks for showing me two cars personally and promptly having the parts I needed pulled so I could have them on the day I needed them. The price was fair and it was a good buying experience. I would recommend them to my friends when they need hard-to-get parts at a decent price! Chris
Mechanic that pulled my headliner awesome. Then another gentleman helped also me tie it down in the bed of my truck so it would not fly away on my trip home. Very Very much appreciated. They both went the extra mile. Thank you so much.🙂
Not only did they take the time to find the part I needed for my Ford Ranger, but then they drove it to the Ford dealership where my truck was being repaired and DID NOT CHARGE me for anything! Very friendly and helpful staff. Everything was taken care of in a timely manner. Excellent customer service. Would highly recommend using them for your auto part needs.
They had just what we needed. Hadnt found a transmission for a good price, until we happened in here. Had to go up and pick it up at the other location, but that worked out well, since we then picked up a few more things while up there. Great, knowledgeable staff who were very helpful.
Great people and good prices
Horrible customer service, when I bought a part from this store I tried to explain that I live about an hour from the location and that it would be a hassle to have to come all the way back for the part the employee said “not my problem I’ll call you when the part is ready “ almost two weeks went be and I never got a phone call, so I come to get my money back (with the receipt in hand) because now I don’t even need the part. I tried say I’d like to get my money back for a part that I never received. The employee (a different guy that was just as rude as the first) cut me off before I could finish and said “that’s not gonna happen” before even looking at the receipt. I got the part (which was a cold air intake) and it had a huge hole on the bottom of it. keep In mind that if the first employee would have pulled it when I bought it I would have saw this and now have gotten the part. So I go back in to show the guy the hole he says right as I’m walking in the door “you’re not getting any money back fella” this was a waste of time and money I would recommend that everyone STAY AWAY FROM THIS PLACE.
Weve purchased several items from here. They are always helpful and go out of their way. I would definitely recommend giving them a call for your automotive needs.
Only place I could find the piece I needed for my Jeep. In great condition. Employees were very friendly and helpful. For those who need to know..they do have an entrance ramp and parking for those who need it.
Great deals on used parts
Ive done a decent amount of buisness with this place the white guy at the counter is extremely rude.. Called up the other day and was just rude on the phone and talked to me like i was disrespectful or something.. Customer is always right.. I own a shop and will never be buying anything from this establishment anymore because of the low quality of service...
With 2 locations I can usually find the part Im looking for at a reasonable price, even hard to find parts. If they dont have the part youre looking for they will usually tell you if someone else has it. If you go in ask for Skip, tell him Russ sent you
Friendly and very helpful. Reasonably priced as well
Not sufficient!Puts people down!Talks about customers!
Had just what i needed
Absolutely amazing I love this place they are super nice and they always have what you need. Would 100% recommend
I love it! Id rather go there than the flea market! Its like going treasure hunting. If I had my way Id go at least once a week!
Used auto parts they pull call before going to make sure your parts are already pulled
Great customer service
Great place. Skip and I have been friends for many years and I would recommend it to all do it your selfers.
Very happy
First time at this location and got my part with a great price. Super cool guys behind counter...will come back again.
Very helpful and pleasant atmosphere did not have one of the parts I needed but they called and got it from somewhere else. Very reasonable in pricing Highly recommended for used parts
Very up-front and honest. They will not waste your time. Very friendly staff.
Skippy peanut butter is the man I c u Lou,and fast Eddie you guys are the best
Very friendly and nice peolpe work here and the price is great too.
Replacement of Battery, great place for Use Auto Parts.
Very rude customer service i will not recommend to even call here.
Friendly knowledgeable and helpful employees good prices
Quick and informative. Receive my alternator quicker then I was told.
This is place was awesome!!! All the staff was great and the workers out back were very knowledgeable!
If there was an option for no stars, thats what I wouldve given. This company sold me a transmission that was supposedly 90 day warranty. The transmission was worthless and broken. I repeatedly called asking for the manager. Conveniently, he was always in a meeting or not there....Just went in. They said that they wont replace, or refund me for the transmission. How can a company give a warranty, and yet not give me the replacement or refund Im entitled to? THE WORST USED PARTS PLACE YOU COULD POSSIBLY BUY FROM. We are a company that works off of customer service. If I treated my customers like this, Id be out of business.
Clean facility. That rare case of salvage yard that employs professional courteous people who do not joke around, polite and knowledgeable.
They have a nice office.
Had the exact part I needed for the same price as online.
Skip took care of me he did a good job
Good prices. Friendly people willing to help.
They had what I needed and their service was awesome
Great staff! Great prices!
Good to do business with
Quick and friendly service, excellent quality parts.
Great
Went to buy a part this guy named jame,s treated me like a dog paid for the part took 2 week,s for delivery in the mean time got fixed sent it back never even touched it and he state,s i am not giving you your money lied about delivery time and hung up on me
Great customer service.
Not the greatest place to look for parts but if you live in Plant city with a newer car and need a part it will be convenient for you
Show me a transmission went out not even 90 days and then well replace it give me the runaround
I love this place
Prices steep and long wait times
Didnt have what I needed
Nice guys
Excellent
Good
Well ran place
Very helpful
Will not be back
Very helpful
Rude
Real nice
Good
Prices to high for use parts
They care
Fair
My father found the part for his vehicle that he needed so much at an excellent price and a very good deal!
You find everything
Very good customer service