Conveniently located and reasonably priced. Staff are friendly and helpful. Wasnt crowded. Nice selection of merchandise
Came in right before they closed the nice lady was vary helpful and I think she should have a raise
Brake parts were wrong for the truck. First it was the manufacturers fault. Second time they gave us the wrong part. They were off by 1 number but they did deliver the correct part right away. They also gave us a promo code on our next order so all is good. Would shop there again.Update: Removed stars, they gave me the wrong part 2 more times. I also ordered a part online for pickup. Got a discount. Store called, said out of stock. Went there, they cancelled the online order and discount. They then had one in stock because I ordered the last one online. At that time a supervisor basically yelled at me.And there are more problems. They cant figure out even basic orders. That place is the worst. Ill never shop there again.
A good place to get your auto parts with vary good people willing to do all that can to help yo find the right parts for your car or truck.
They almost always have what Im looking for and at reasonable prices... my go to definitely.
Absolutely horrible customer service. I was the only person in the store for over 10 minutes and could not get anybody just to check me out at the counter. Both of the employees that were there were behind the counter and told me they would be with me shortly and they never came back.
Functional equipment. Cool trinkets. Right tools and tool lending programs #verynice
Didnt have everything I wanted
THEY GOT A GOOD GROUP WITH GREAT KNOWLEDGE OF AUTO PARTS,,MAKES GETTING THE RIGHT PART THE FIRST TIME.THANKS
Good customer care.
Associates were readily available to assist me with finding the part I needed. Thank you very much!
Great quality service.
Friendly knowledgable staff ready to help you find what you need making your shopping short and pleasurable so you can get your vehicle back in order.
Good place for auto parts.
Juan was a lifesaver and helped me find a part I needed.
Very polite and great service!
I went into the store today and just tried to return a product that had never been used or anything still in box only for store credit so I could just get a few other things instead and because it was a gift from a family member and I did not have a receipt i was turned away. Now i understand if i was trying to get cash or something but i just wanted store credit so i could spend it there.
❗This auto parts hardly ever has the parts I need and in top of that this people has the worst customer service ❗ I stay away ❗
My grandson had to use the bathroom and the guy said its not working not good
Expensive!
Great staff. Very knowledgeable. Habla Espanol.
Had what we needed
Alternator quit working and barely made it into their parking lot. Was able to buy a new one and install it right there, they even quick charged my battery for me!
Manny, Sebastian, Donna and Shannon are awsome either have or can get your parts. Great people and friendly staff. Fell like i am at home when I have to get parts.
Friendly and courteous
This place is a joke. Sold me a faulty part and after a mechanic replaced it so I could get back in the road, I showed the manager the proof that I had to buy a new part to even drive it, he still argued that he couldnt refund, only replace. He then tried to say I was outside my 30 days, and tried to explain a freaking calendar to me! He acted like he was doing me a favor by refunding my money. Ill make a point to always tell people the warranty the offer is a joke and Ill ALWAYS suggest OReillys over this joke of a store.
Friendly people
Service is getting better here on Sunday mornings. Nice to finally have enough staff to attend to the amount of traffic that arrives on the weekend.
Associate Donna was very pleasant. All I did was recycle used oil and purchase more, but she made me feel like a valued customer.
Great service, great Customer service, part was stocked!!
Friendly and knowledgeable.
Oriel helped with my needs and is always knowledgable about vehicle issues. Great team at this location.
Your one and only destination for auto parts at the best prices in Plant City
Good professional salesperson. Quality Care good prices in great with the military discount.
Parts were bent up and broken! Been out of the store already and brought back put back on the shelf then sold again... this is a on going problem with advanced auto junk! Dont even know why Im putting the review in Advance Auto Parts. Dont care anyway.
Very friendly and helpful
They were very nice and helpful and let me use a tool
I got lot of car parts here in the past and the customer service is good. I had to take one star away because they didnt have an operational check engine light reader when I went there...
Ricky helped me out tremendously!
Friendly, knowledgeable staff. Seems to always have what I need.
The employee Ociel was very courteous and knowledgeable. I recommend him highly.
Tried to use tax I.D..They couldnt accept it because the manager wasnt there and he wouldnt be back for 3 days. What?????Bad service.
Been dealing there for about 20 years at this store always been good to me.
Good
Sometimes theyre helpful sometimes not so much
Nice staff, clean and neat store, but need to work on their knowledge of car parts lol
They have great items. Go see
Its up to date and has everything you would expect it to.
This place has the worst customer service. We went in and the man started taking care of us. Then another man walked in And he walked away and just left us there. He gave us no explanation or nothing and the other people working there ignored us as well... I usually go to Advance because they are always helpful... But this location is horrible and I will never return.
They are the best in town especially when service is concerned
Pretty much your average AAP. Nothin great, nothin bad.
Always have what I need .
They know they are in good hands friendly costumer services
LIMITED LIFE TIME WARRANTY........................MEANS................................................NO..................................................WARRANTY............................................IN.....................................................THE....................................................FINE...................................................PRINT..................................GO...............................................................TO..............................................................NAPA...............................................................OR...............................................................OREILLYS............
Very helpful
Good parts store, friendly, clean helpful
The employees seemto know what theyre doing. Theyre helpful without being pushy
Fast service, yes They do have clear red tape for tail ligh
Always helpful, shout out to Ed, and Tony.
Well not very good I order a part they got the wrong one reordered again I go to pick it up they cant find it so they have to order it again I am not very happy
Good service and good prices!
Nice employees. Not much stock.
Good value for parts helpful staff
Rico is the best guy to deal with, straight forward and amazing help.
A great variety of parts and products for your car
Staff is always very friendly, helpful and knowledgeable
Always nice, take back incorrect parts with no problem.
Helpful staff. Stock was a little low on small fasteners.
Staff is rude will take my business to autozone just down the road.
Great place to get reasonable auto parts
Best prices in town for auto parts.
Walked in no body greeted me or even said hi. Looked around for what I needed not one person asked me if the could help or even said someone will be with you in a minute. So I walked out and went across the street to napa. They helped me and got my business...
Customer service was not good. Man up front acted like it was a issue to let me return my item.
I was looking for a bolt and After waiting for 20 min I show them the bolt and without looking they said they don’t have it when we bought one last week
Worst customer service ever. Especially Manny, the manager
The TOOL RENTAL is cool ..
Good price had the part we needed
Worst customer service ever! Tried to return an unused electrical part with recipet and no box, and the guy behind the counter had an attitude about me trying to make the return.
Getting better.
Not bad, had what I needed.
Great place and people.
Wasnt too happy with my experience here. Ordered a part for my wifes vehicle and they added shipping when I was having it sent to the store.
These guys are always ready to help
I order my parts online with the right price at the right person.
Advanced easy in, easy out, great clerks.
Helpful
Dissatisfied customer will never go back!!!!!
Typical auto parts store. Staff seemed a little confused on car stereo removal but otherwise they have what I need. Ordering online is the way to go.
Good prices.
They installed a new battery for me and got me going again.
Good experience
Cashed me out.
Really has went down hill.....service and inventory
Smells nice
Very helpful
Very helpful
One of the go-to parts spots
Love this place