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Advance Auto Parts
902 S Collins St, Plant City, FL 33563, United States
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Advance Auto Parts
Comments
ro
Review №1

Oh man just great people. There to help you. Infact i left my wallet at home and didnt have enough to cover the cost. like $3.87 and he took out his wallet and pulled out 4 bucks and tells me to have blessed day. Only in the great USA Man... You guys keep up the great work you do there.

Fr
Review №2

Conveniently located and reasonably priced. Staff are friendly and helpful. Wasnt crowded. Nice selection of merchandise

ro
Review №3

Came in right before they closed the nice lady was vary helpful and I think she should have a raise

Le
Review №4

Brake parts were wrong for the truck. First it was the manufacturers fault. Second time they gave us the wrong part. They were off by 1 number but they did deliver the correct part right away. They also gave us a promo code on our next order so all is good. Would shop there again.Update: Removed stars, they gave me the wrong part 2 more times. I also ordered a part online for pickup. Got a discount. Store called, said out of stock. Went there, they cancelled the online order and discount. They then had one in stock because I ordered the last one online. At that time a supervisor basically yelled at me.And there are more problems. They cant figure out even basic orders. That place is the worst. Ill never shop there again.

al
Review №5

A good place to get your auto parts with vary good people willing to do all that can to help yo find the right parts for your car or truck.

Re
Review №6

They almost always have what Im looking for and at reasonable prices... my go to definitely.

Cl
Review №7

Absolutely horrible customer service. I was the only person in the store for over 10 minutes and could not get anybody just to check me out at the counter. Both of the employees that were there were behind the counter and told me they would be with me shortly and they never came back.

Gr
Review №8

Functional equipment. Cool trinkets. Right tools and tool lending programs #verynice

Ve
Review №9

Didnt have everything I wanted

DO
Review №10

THEY GOT A GOOD GROUP WITH GREAT KNOWLEDGE OF AUTO PARTS,,MAKES GETTING THE RIGHT PART THE FIRST TIME.THANKS

An
Review №11

Good customer care.

Mi
Review №12

Always excellent

Ja
Review №13

Associates were readily available to assist me with finding the part I needed. Thank you very much!

An
Review №14

Great quality service.

Wi
Review №15

Friendly knowledgable staff ready to help you find what you need making your shopping short and pleasurable so you can get your vehicle back in order.

He
Review №16

Good place for auto parts.

Ab
Review №17

Juan was a lifesaver and helped me find a part I needed.

Ja
Review №18

Very polite and great service!

Br
Review №19

I went into the store today and just tried to return a product that had never been used or anything still in box only for store credit so I could just get a few other things instead and because it was a gift from a family member and I did not have a receipt i was turned away. Now i understand if i was trying to get cash or something but i just wanted store credit so i could spend it there.

zi
Review №20

❗This auto parts hardly ever has the parts I need and in top of that this people has the worst customer service ❗ I stay away ❗

Ro
Review №21

My grandson had to use the bathroom and the guy said its not working not good

Ra
Review №22

Expensive!

Ca
Review №23

Great staff. Very knowledgeable. Habla Espanol.

Da
Review №24

Had what we needed

Da
Review №25

Alternator quit working and barely made it into their parking lot. Was able to buy a new one and install it right there, they even quick charged my battery for me!

Pa
Review №26

Manny, Sebastian, Donna and Shannon are awsome either have or can get your parts. Great people and friendly staff. Fell like i am at home when I have to get parts.

Ti
Review №27

Friendly and courteous

Cl
Review №28

This place is a joke. Sold me a faulty part and after a mechanic replaced it so I could get back in the road, I showed the manager the proof that I had to buy a new part to even drive it, he still argued that he couldnt refund, only replace. He then tried to say I was outside my 30 days, and tried to explain a freaking calendar to me! He acted like he was doing me a favor by refunding my money. Ill make a point to always tell people the warranty the offer is a joke and Ill ALWAYS suggest OReillys over this joke of a store.

c
Review №29

Friendly people

AM
Review №30

Service is getting better here on Sunday mornings. Nice to finally have enough staff to attend to the amount of traffic that arrives on the weekend.

Ri
Review №31

Associate Donna was very pleasant. All I did was recycle used oil and purchase more, but she made me feel like a valued customer.

Ma
Review №32

Great service, great Customer service, part was stocked!!

Da
Review №33

Friendly and knowledgeable.

DA
Review №34

Oriel helped with my needs and is always knowledgable about vehicle issues. Great team at this location.

Ch
Review №35

Your one and only destination for auto parts at the best prices in Plant City

Da
Review №36

Good professional salesperson. Quality Care good prices in great with the military discount.

mi
Review №37

Parts were bent up and broken! Been out of the store already and brought back put back on the shelf then sold again... this is a on going problem with advanced auto junk! Dont even know why Im putting the review in Advance Auto Parts. Dont care anyway.

be
Review №38

Very friendly and helpful

Gu
Review №39

They were very nice and helpful and let me use a tool

At
Review №40

I got lot of car parts here in the past and the customer service is good. I had to take one star away because they didnt have an operational check engine light reader when I went there...

Jo
Review №41

Ricky helped me out tremendously!

Ro
Review №42

Friendly, knowledgeable staff. Seems to always have what I need.

Ma
Review №43

The employee Ociel was very courteous and knowledgeable. I recommend him highly.

Te
Review №44

Tried to use tax I.D..They couldnt accept it because the manager wasnt there and he wouldnt be back for 3 days. What?????Bad service.

Th
Review №45

Been dealing there for about 20 years at this store always been good to me.

Jo
Review №46

Good

Li
Review №47

Sometimes theyre helpful sometimes not so much

Mr
Review №48

Nice staff, clean and neat store, but need to work on their knowledge of car parts lol

Ch
Review №49

They have great items. Go see

Ju
Review №50

Its up to date and has everything you would expect it to.

Ma
Review №51

This place has the worst customer service. We went in and the man started taking care of us. Then another man walked in And he walked away and just left us there. He gave us no explanation or nothing and the other people working there ignored us as well... I usually go to Advance because they are always helpful... But this location is horrible and I will never return.

Lu
Review №52

They are the best in town especially when service is concerned

ja
Review №53

Pretty much your average AAP. Nothin great, nothin bad.

Ti
Review №54

Always have what I need .

Lo
Review №55

They know they are in good hands friendly costumer services

Na
Review №56

LIMITED LIFE TIME WARRANTY........................MEANS................................................NO..................................................WARRANTY............................................IN.....................................................THE....................................................FINE...................................................PRINT..................................GO...............................................................TO..............................................................NAPA...............................................................OR...............................................................OREILLYS............

Ja
Review №57

Very helpful

La
Review №58

Good parts store, friendly, clean helpful

Te
Review №59

The employees seemto know what theyre doing. Theyre helpful without being pushy

Ba
Review №60

Fast service, yes They do have clear red tape for tail ligh

fl
Review №61

Always helpful, shout out to Ed, and Tony.

Da
Review №62

Well not very good I order a part they got the wrong one reordered again I go to pick it up they cant find it so they have to order it again I am not very happy

Je
Review №63

Good service and good prices!

El
Review №64

Nice employees. Not much stock.

Jo
Review №65

Good value for parts helpful staff

Ho
Review №66

Rico is the best guy to deal with, straight forward and amazing help.

Ma
Review №67

A great variety of parts and products for your car

Je
Review №68

Staff is always very friendly, helpful and knowledgeable

Ma
Review №69

Always nice, take back incorrect parts with no problem.

Ja
Review №70

Helpful staff. Stock was a little low on small fasteners.

He
Review №71

Staff is rude will take my business to autozone just down the road.

La
Review №72

Great place to get reasonable auto parts

Gr
Review №73

Best prices in town for auto parts.

Pa
Review №74

Walked in no body greeted me or even said hi. Looked around for what I needed not one person asked me if the could help or even said someone will be with you in a minute. So I walked out and went across the street to napa. They helped me and got my business...

Br
Review №75

Customer service was not good. Man up front acted like it was a issue to let me return my item.

An
Review №76

I was looking for a bolt and After waiting for 20 min I show them the bolt and without looking they said they don’t have it when we bought one last week

Ri
Review №77

Worst customer service ever. Especially Manny, the manager

Ra
Review №78

The TOOL RENTAL is cool ..

La
Review №79

Good price had the part we needed

DI
Review №80

Worst customer service ever! Tried to return an unused electrical part with recipet and no box, and the guy behind the counter had an attitude about me trying to make the return.

Bo
Review №81

Getting better.

Jo
Review №82

Not bad, had what I needed.

Tr
Review №83

Great place and people.

Wi
Review №84

Wasnt too happy with my experience here. Ordered a part for my wifes vehicle and they added shipping when I was having it sent to the store.

Pa
Review №85

These guys are always ready to help

Ja
Review №86

I order my parts online with the right price at the right person.

Am
Review №87

Advanced easy in, easy out, great clerks.

Am
Review №88

Helpful

Al
Review №89

Dissatisfied customer will never go back!!!!!

Ja
Review №90

Typical auto parts store. Staff seemed a little confused on car stereo removal but otherwise they have what I need. Ordering online is the way to go.

an
Review №91

Good prices.

Pa
Review №92

They installed a new battery for me and got me going again.

Ma
Review №93

Good experience

Jo
Review №94

Cashed me out.

Je
Review №95

Really has went down hill.....service and inventory

Ni
Review №96

Smells nice

RU
Review №97

Very helpful

Ma
Review №98

Very helpful

Ro
Review №99

One of the go-to parts spots

Lu
Review №100

Love this place

Information
16 Photos
100 Comments
4.1 Rating
  • Address:902 S Collins St, Plant City, FL 33563, United States
  • Site:https://stores.advanceautoparts.com/fl/plant-city/902-south-collins-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 813-752-0312
Categories
  • Auto parts store
Working hours
  • Monday:8AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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