I needed new tires I was informed that the tires I chose would be discontinued in a short period of time. Service and Parts gave me other options and saved me even more money informing me of the sale and that they would choose that tire for their themselves and family members. Always professional, always friendly and always timely!
Mark Toyota has the best service department and admin staff I have ever dealt with at a car dealership. They go the extra mile, are good communicators, the service is reasonably priced and always completed successfully in a timely manner. We even buy our tires from them.I would recommend them to anyone!
I highly recommend Mark Toyota. The two occasions Ive utilized their service dept have been exceptional, even though I did not purchase my vehicle from them! The first time I had major rodent damage to the fuel line of my RAV4. I was given a loaner vehicle, which was beautiful, and exceptional customer service including empathy for the unfortunate damage. The second time I was late for an oil change appointment and again, received exceptional, courteous, professional service. Thank you Mark Toyota!
Very professional & knowledgeable staff! Good job with no delays! Thanks!
Kim did everything possible to make buying my first car an easy and painless process! They walked me through everything, explained everything, and answered any question I had through the whole process. I found my car online and they were able to do a lot of the steps with me over the phone and online because I was in Madison. I can’t thank them enough for helping me get my dream car! Would work with them over and over again and I’ve been recommending them to everyone!
Service completed in a timely fashion 👌. Every issue was dealt with.
The people we met and worked with when purchasing our vehicle were amazing! Bernie was are main man and was very knowledgeable and helpful when showing us the highlander, not to mention his sense of humor. Mark Toyota has a welcoming small town feel and like you are right at home.
Toyota did a great job fixing the issue with my car. My only complaint is that they tried to add on repairs that didnt need repairing. I will go back if I absolutely have to but until then, Im going to stick with my regular mechanic.
I came in for basic car care and was blown away at the efficiency yet thorough job that was performed. They met the needs of my working schedule and had my car serviced very quickly. Will definitely continue to use Mark Motors for my Toyota car needs!
Mark Toyota of Plover has always been very efficient and professional with every service I have ever had with them. This visit was for 4 new tires, brakes, rotors and oil change. This visit was again a very great experience.
They could have more loaner cars available. I have used dealerships many times and there has never been a hesitation even if its just for oil or brakes and other standard services.This was quite the inconvenience To be honest.Everything else went fine but this really made it difficult.
The staff at Mark Toyota in Plover is top notch. They were polite, friendly and professional. They made sure that we understood everything during our recent vehicle purchase.
I am overall happy with the quality of the service. I have been using by them for 7 years to service my Toyota Venza, and have had pretty good experience overall. In my most recent service I had a lot of things scheduled. They gave me 2.5 hr timeline for the service. I added a few more service items when I got there. I expected that this might add a few more minutes for the pickup. But it turned out that the total time for the service was 1.5 hrs on top of the original 2.5 hrs. If they had expected that adding additional service items would significantly delay the originally suggested timeline, they could have mentioned it at the beginning. This delay caused me to miss some appointments. But I understand these things happen, and I am dropping one star just for this reason only.
Always a great experience at Mark Toyota of Plover..Thank you outstanding service.
Mark Motors have been taking care of my vehicle for 17 years!! I met Mark, Jim and all the original staff since the beginning and I have been amazed and satisfied with all their care, dedication and professionalism. This last visit was just sad and after 17 years my car is dying and it can’t be fixed as I am a senior living only on social security and a side job😥. I need a good used vehicle now and either there are none to be found or too costly for me. Thank you all at Mark Motors’s from maintenance, sales staff to office workers, you all are the Best!! Believe me I will still hopefully be working with you all again and soon!
Great service. Macidamia cookies and coffee in the super comfortable waiting room. What more could you ask?
We had an awesome experience with Kim while purchasing our vehicle. The whole experience from looking to test drive to finance was relaxing and non pressured.
Had a great experience trading in my F-150 for a Tacoma. Dan Nissen was my salesman, and he made the transition as smooth as glass. I don’t foresee needing a new vehicle for a while, but when I do, I will certainly be back!
Timely service, friendly staff and immaculate building!
Jerry Schmitz and I enjoy going to have our vehicles serviced because all the staff is friendly and are able to answer any questions you have. We work with Kim when purchasing our vehicles. They have outstanding customer service and we have been pleased with the vehicles we have purchased. We will continue to buy here. Very clean and relaxing atmosphere.
Always love taking my vehicle to get serviced. Everyone is so friendly, and service appointments are always running on time.
Happy with this company. fit me in on a saturday right before the shop closed. bought my corolla here ten years ago. very minimal repairs on it since purchase. I would definitely recommend toyota to anyone that asks.
Excellent customer service; kind, polite staff, nice waiting area.Staff jokes (why does a chicken coop have two doors? Because if it was a sedan they’d need four) desperately need work...
The associate Sam who was helping me was awesome, so nice. I even met the owner who sat down with me in the lounge and chatted.Great service, reasonable costs.
I am very happy with the service and employees at Marks Toyota of Plover!I bought my Toyota from Marks ToyotaAnd continue to take my car to them for my service!..They have spoiled me with their excellent service!!
Sam was very courteous. The work was done efficiently. Sam brought the car inside to make it easier for my partner who was using a cane to get to the car.
Dropped car off at tha appointed time. Was immediately met by service technician. Mark really goes the extra mile!
Excellent dealership and staff. I bought a brand new 4Runner and will always buy and recommend them for life. The dealership and staff makes it easy to buy and get service done and always put you first on there list. Thank You Mark Toyota you get a 10 in my handbook
Buying our Rav4 could not have been easier! We loved working with Kim! He was so informative, helpful and kind. It made the whole process move along so smoothly. We absolutely love our car and tell everyone we know to switch to Toyota. The safety features and customer service made the whole experience.
Service was what one expect, excellent. My only concern is,the tire pressure on my tires wasnt checked, even though they were rotated. Is that something they dont check anymore?
They had my car for repairs for just over a week. They never called me to update me on when the car would be done. I had to call to ask for updates, which they then told me the parts were on back order. I wasnt offered a loaner vehicle unlike every other dealership Ive gone to. It was just a mess. They also told me my car was finished and ready for pick up days before it was actually finished. Overall I would suggest going to any other Toyota dealership before this one.
Very helpful and knowledgeable mechanic crew and staff…even for someone who drives a 2003 with 261,000 miles on it!
Have bought many cars from Mark Toyota, and never once have been disappointed. Always great, friendly service in sales and service. Couldn’t recommend them enough
I just want to say how much I appreciated working with Mark Motors over several years. The whole experience with buying vehicles or getting service was always positive. They get extra credit for their waiting area, making it comfortable (and supplying treats). I moved to Colorado a year ago and have been to 2 other Toyota dealerships and though they were pleasant and efficient, (granted, covid was a factor) they didn’t stand up to Mark Motors quality.
Very quick service. In and out both times I have gotten service here.
Friendly service advisor. Prompt service. Nice waiting area with complimentary snacks.
I love working with Bernie from Mark Toyota of Plover! Bought my first minivan from him 14 years ago and just purchased vehicle number 6 from Bernie recently. I have tried to work with other dealers and other dealerships, but nothing compares to the customer service we get from Bernie. He always goes above and beyond and makes us feel comfortable with our buying decisions. My husband and I both have vehicles now that we bought through Bernie and when it comes time for our daughters to get their license Im confident we will be purchasing through Bernie again!
Finished promptly as promised. Not real busy on Saturday morning.
Service rep was not as friendly and receptive as we are accustomed to. Sales men we met with were very interested and willing to help with the problem we have. 15,000 mile checkup was done rapidly.
Very friendly staff! Made my appointment online and was in for service the next day. Would definitely come back!
Nice place to wait, like the cookies. Service guys was professional.They didnt diagnose the issue I brought the vehicle in for, head lights keep burning out. Shouldnt go thru 7 headlamps in 3 years.
Our vehicle was brought in for a recall of the fuel pump. We were prepared to wait 2 hours for the service to be done. To our surprise we were told the repair was complete only after an hour and fifteen minutes. We definitely would recommend Mark Motors and its service department to family and friends!
Bought a Tacoma from them today, phenomenal service and they were wonderful to work with 10/10 on experience. Bernie & Eric were the best anyone could ask for.
As always, very efficient service and friendly employees! Can never go wrong at Mark Toyota!
Great place, great people, If your looking for a great car go HERE!
I have always had a great experience when dealing with everyone at Mark Motors. I will continue to buy vehicles from them.
Im not impressed in the least of the mechanic that tried to diagnose my 2006 Toyota Prius this week as his response was, cannot diagnose the car properly without a CODE showing up within the cars computer. Well if you need that, then you are not truly a mechanic and should not be in that line of work if you soley rely on the car to throw a CODE for you to figure out what is wrong with it. Dealerships like this are out to just take your money and give you answers like that. Save your time and money and go to another dealership or auto repair place, you have been warned.
Outstanding experience! Seth and Mike were both exceptional to work with. Both were knowledgeable in vehicle I was looking at financing for it. Would recommend in the future.
We cannot say enough good about our salesman Bernie. He is so helpful and knowledgeable. He always has time to answer any question. If he says he will call you back, he always follows through. He always has time for us and makes it a point to say hi when we are there for service.
Ive had good service there since 2016.
Great service staff, efficient and helpful, a great place to have your car serviced.
People were all very friendly, knowledgeable and professional.
Happy with my car, happy with the service. Very professional.
Our salesperson made the experience as good as possible. When others got involved, we were misinformed and misled.
On time service by friendly, helpful worker. I was out of there in an hour.
Bernie is great to work with, I highly recommend him.
Purchased a new RAV4. They made the process easy.
The folks in the service department are friendly, and theyve managed to fit me in their schedule on short notice for tire/oil changes.
Efficient, easy to schedule and straight forward
Had my Rav 4 clutch serviced there, did a great job, thanks guys!
Quick and professional service today at Mark Motors!
Quality work, Nice people
Professional, accommodating, nice shop surroundings and waiting area
Bought a 4 Runner today. Traded in our Highlander we bought here a few years ago. Everyone there treats us very well. Got a good deal on the new 4 Runner. If I buy another Toyota in the future I will come back Mark Motors. I highly recommend this dealership.
We’ve known Elton for the past 15 years and he’s been one of the best and most ethical managers I’ve dealt with from Toyota. He went above and beyond to find the exact car we wanted with all the specifications and was willing to answer any questions we had along the way. Jorge also assisted us in the process and was very helpful in learning features of the new car and the uses of its apps. I would highly recommend Mark Toyota to anyone looking for a new car!
Always get my Tacoma serviced here.
The process went very smoothly. Bernie and Elton were great to work with.
Quick service, nice employees
Very good and timely service.
Quick, always polite, clean and friendly
Great service!
We drove an hour to purchase a nice used Subaru here. We were met by a friendly staff, and felt we got a good price on a nice used car. Four years and over 30K miles later, we had a service issue come up under our warranty. The Mark Toyota staff returned our calls promptly, and gave us the support and customer service we needed. Very pleased. Would recommend!
Kathy Harmon is the best of the best car salesperson. Work with her she’ll work with you.
Best toyota dealer in wisconsin!
Seems like a great group of people and not really pushy. Just bought a truck and am very happy with how they handled the whole process.
Very professional, prompt service
Timing was good, they got me in without an appt. Service, as usual was special!
Very promt and on time
Would work with Kim again! He made the process seem less and provided updates every step of the way!
My visit here was very pleasant the sales men i had was a very decent person not pushy at all and very helpful i know i paid a little to much for what i bought but i was very pleased afterwards from all the compliments I got for my friends yes i would probably buy for this place again
Great service
Were hooked on Toyotas, and were booked on Mark Motor of Plover. The staff is very friendly and knowledgeable. Every encounter we have had there has been exceptional!
We stopped in to get info and to sit inside a couple of vehicles and see how comfortable they wereWe told the salesman, Ted, that we wont be buying for a couple of years and he was so friendly and helpful even though he wasnt going to make a sale. I definitely recommend this place if you are in the market for a Toyota.
Great service at Mark Toyota
Glad the cookies came back! Good service, quick.
Really nice place, great selection, Bernie is my salesman right now, hes been a great help in finding me a vehicle, hes really going into depth of what I want and not pushing too hard on anything. Hopefully Ill purchase through them!
Thank you so much Randy for patching our tire in our rental vehicle! Excellent customer service, and I will be looking for a Toyota for my next car after this experience. You saved the day and our whole holiday weekend!!
Helpful friendly staff. Clean and well kept sales area. Good selection of vehicles to see. Great service. Good prices. Thank you!
Great company. I brought a customers vehicle in for service work. The customer waiting are was freshly stocked with magazines, coffee, tea, and fresh baked cookies. Their parts department is well stocked. Their parts men are courteous, knowledgeable, and efficient.
If youre going to buy a car here, ask for Devin! We went car shopping on one of the coldest days this winter and he was pleasant, helpful, and knowledgeable. He listened and didnt waste our time with test drives that wouldnt fit the bill. We came back on another day and knew we definitely had to see Devin! Have I mentioned how wonderful he is? We did buy a car that day and havent looked back.
Would definitely recommend purchasing a car from this dealership. They really listened and were active in finding our next vehicle after listening to our needs. Deven and Brendan were fantastic to work with and corresponded when vehicles came available. Thanks for all the help guys!
I had to come to Mark Toyota and Scion to get some re-call work done on my Matrix. So far I have been really impressed. They got me in quickly and with out any issues. The waiting area is the best I have been in. They have a nice fireplace, popcorn machine, fresh cookies, and a soda fountain. Overall, my experience so far has been excellent. Writing this as I wait for my car.
Excellent services and upbeat individuals here. Looking to be a long term customer in the area.
This place told me that instead of fixing my Toyota, I should purchase a new one. My vehicle is just over 100K miles and is running fine. They wanted to charge me over $6000 to fix it. I got a second opinion and will be able to get everything repaired for about $800. These people are a bunch of crooks.
Awesome customer service! They even loaned me a vehicle while my truck was being repaired! Always worked with Mark Motors and always will...they stand behind their product! Great job 😃
What a great bunch of people. They make car buying and service easy.