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Switchback Motorsports
150 Park Lawn Ave, Pocatello, ID 83202, United States
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Switchback Motorsports
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Ch
Review №1

Carter abs Valerie were awesome to work with. We went in with one model in mind and Carter got us into something better! I really liked the no pressure sales aspect of the dealership. Valerie in financing was awesome, she had everything ready to go when she said and it was all quick and easy no waiting around. If your looking for an off-road vehicle look no further the the pros here.

82
Review №2

Great service. They were able to get everything I wanted on my new RZR and made me feel like a valuable customer.

ro
Review №3

Great place, wonderful service and very nice staff. Good selection. My new 2019

ri
Review №4

Addy was extremely helpful and went out of her way to get my parts ordered and let me know when they were in

Je
Review №5

Review ok I called these guys at 3 oclock and the machine was not sold so I drive to pocatello to look at the machine at 4 oclock and no it wasnt sold at that time so I made a deal to purchase it and it was accepted by manager and the machine wasnt sold then either at four thirty was given the amount to get a cashiers check to finish the purchaseI get back to the dealership and hand them the check to finish the sale and somehow it is already sold guess my bid wasnt high enough so I was sent home with a oh someone else had it written up and he doubted the people could get financing then as Im driving home I get a text from the salesman telling me that the other people were approved loan and wanted to send me a switchback tie down as if I would want to advertise for them after the bang up job they pulled on me and my wife. As well as the insult of a text message instead of a actual phone call as per most professional situations

Pa
Review №6

I have purchased three units from Switchback Motor Sports in the last six months. Each purchase went smooth and I got a fair deal. The service and parts departments are excellent. They schedule you in as soon as they can and they get your machine completed on time as soon all the parts have arrived. This is a very busy dealership and I know of several repeat customers

Th
Review №7

Purchasing from Switchback was the absolute, most easiest vehicle purchase Ive ever made at a dealership. Ive had a harder time purchasing groceries at a regular grocery store than purchasing my new motorcycle from Switchback. I do say that in the sh--show year we call Covid, but nonetheless, I will definitely consider making future purchases here even though its about a 4 hour round trip from Utah. Thank you Karl and the Switchback team.

Be
Review №8

We worked with Carter, he was awesome to work with. Price was good, we bought a little 4 wheeler for our daughter. They are very honest. No hidden fees. Quick transaction. We will come back to them even though we live around 2 hours away !

D.
Review №9

Great place, great people. Always treated fairly

Ry
Review №10

Love working with the team at Switchback. They always make me feel like the most important person there. Great prices, honest and fair to work with.

Ne
Review №11

Everyone is top notch! Thanks again for your continued awesome service!

A
Review №12

Their service and selection is great for SE Idaho. Enjoyed working with several different team members. I recommend to all my friends. They have earned my trust.

Br
Review №13

Switchback worked very hard to make sure that everything went well with this bike purchase. Karl kept me informed with as much information as he had when the bike was on order. I also am very impressed with the price and fees of the bike. Switchback does not have any fees except a title fee and taxes. No extra fees like other places. If your looking for a bike and go somewhere else you will pay more for it, or perhaps you may not even get an ordered bike! Ask my brother who went to another southeast Idaho dealer. We both ordered the same bike. I have mine, he doesn’t. When he does get his bike it will be interesting what he has to pay for it! SWITChBACK is my dealer! Check them out and save money!

Et
Review №14

Love this pace! Favorite store

Da
Review №15

During the craziness of Covid, I located the dirt bike I was in search of but had to travel 3+ hours to pick up. When I arrived, all the paperwork was ready to sign, they loaded the bike for me and I was done in 15 minutes. This was the quickest and most seamless purchase I have ever made! I would highly recommend them.

Ga
Review №16

Its great, the staff is friendly, I would recommend anybody to go there.

Gr
Review №17

Great experience with Switchback Motorsports especially considering that I was purchasing the bike from out of state ( 200 miles away from my home in Utah.)Karl Ward was great throughout the sales process & delivery. He kept me informed on all aspects of the bike purchase from ETA / paperwork process, etc.Thanks Karl for making it so simple!Ill be BACK!!!

co
Review №18

I bought a helmet here and because of the crazy times right now they didnt have anything that worked for me. They were quick to help me find a helmet that worked for me and had it there a couple days later. The place is really clean and the staff are all fantastic! Go see Nate Nelson, Jeff Katseanes, Matt Croft and the rest of the staff.

Na
Review №19

I live 210 miles from Switchback and still found it worth my while to drive up there rather than buy from anyone local. I saved several hundred dollars and experienced the easiest buying experience imaginable. No hidden fees, no surprises, no regrets.

Ro
Review №20

I recently purchased 2 Polaris snowmobiles at SwitchBack Motor Sports and couldn’t be happier with the service, knowledgeable staff and pricing for the sleds. I highly recommend using SwitchBack Motor Sports for all of your outdoor motor activities, I do and plan on more in the future.

Sh
Review №21

Top notch team that helped teach me about the Polaris side by side product line. They were prepared and able to answer all my questions without making me feel pushed into making any decisions.The problem is that now that I have a Polaris 4 seater side by side, is that all the upgrades are $500. Haha.My wife has taken it on a number of huckleberry picking trips.Thanks for helping us have a fabulous time as a family.

El
Review №22

Brought in my Sportsman for normal maintenance service. Technician was well informed and provided best as well as the most economical recommendation for clutch service. Pleased with the speed and efficiency of the service provided.

Na
Review №23

Great dealership! Cares about the customer experience and doesn’t pressure to buy at all! Also didn’t charge any extra fees, no doc fee, or freight fee or anything like that so the price you see is the price you pay.

Ga
Review №24

Very slow with extended warranty on my side x side. Need to do a better job explaining the amount of maintenance required on Polaris and clutches with the amount of dirt that accumulates in them to customers.

Da
Review №25

Just bought a 2020 Razor XP 4 1000 Turbo. They were tied with the best price I could find in a pretty broad search and I was able to stay local and work with people I know and cheap the money in town. Karl and Nate treated me great. Would highly recommend them.

Br
Review №26

The guys and gals at Switchback are great. They have been able to fix everything I have broke. 2013 RZR 800 and 2014 Ranger 900 Crew.

mi
Review №27

Good customer service

Vi
Review №28

I went to Switchback Motorsports to purchase a 2020 Yamaha, and couldnt be happier with my experience! I live about 2 hours away in Utah and was initially very unhappy that I had to drive so far to buy my bike but I am now so glad I did. I dont know if any other dealership would have done as much or bent over backwards for me like they did. My salesman Jarom did everything to help me get my bike ready and pick out all the riding gear I needed. Valerie was my finance lady, she was down to earth and friendly and very quick. When I was ready to leave I had to put together a bike mount on my 4Runner and Jarom and even Jordan from their parts department came out and worked to help me put it together and load it up.They all went far out of their way and beyond the scope of duty to make me feel taken care of and give me the best experience in my dirt bike buying. Thank you guys so much!!

Te
Review №29

Nate Nelson and Jeff Katseanes are some of the best guys in the business!! I definitely recommend them for all of your power sports needs.

ch
Review №30

Jarom was way helpful and knowledgeable of what I was wanting and needing her helpd me get the paper work started and we love our sportsman

Jo
Review №31

Best customer service I have seen in a long time. We were on a long trip and needed some fabrication work on one of our Adventure bikes. They went above and beyond. They even brought chairs out for us to chill in while we waited out front. Great guys!

Ju
Review №32

That new girl (she may not be new just havent seen her before), is a piece of art. not only is she extremely beautiful she knew all about bikes and cars. I was in awe and bought items from her because she described them perfectly. Whoever has that little worker is one lucky man she is so educated and helpful! Service was great too

Co
Review №33

I drove past Twin and Burley to go to Switchback Motorsports. Great sales team and no dealer fees was the difference maker.

Ri
Review №34

Alot better than Butterfield ever was

Aa
Review №35

Great service!!

Ch
Review №36

Go here to buy that new RZR and get outfitted. Love me some local motor sports shop!

Ry
Review №37

Best experience I have ever had when looking for the right machine to fit all my interests.

Ma
Review №38

Nick and Robbie in parts have been excellent to deal with. I had some broken parts on a rental machine and they were able to get them here right away and we didnt even have any downtime or have to cancel bookings. Highly recommend Switchback Motorsports. Great people, great service. Thanks again

Me
Review №39

July 2019 I bought 900 RZR from Switchback Motors. Could not be more happy with this purchase. Quality product. Good price. And friendly staff to answer any questions you might have. I will suggest the to others for their Polaris UTV purchase.

Br
Review №40

Fast and prompt customer service, friendly staff and lots of inventory! Fantastic place to do business with.

Ja
Review №41

I drove over a 100 miles to deal with Switchback. I will only buy from them in the future. Fair and Honest

Mi
Review №42

This place is great! Very friendly and always willing to help.

Ca
Review №43

I went in looking and out with a rzr. Great place and awesome people to do business with!!

Ma
Review №44

Jake has put together a great crew!!! Very friendly and knowledgeable of the products they sell and the services they provide. Love working with these guys and gals!!! This exactly the kind of dealership Pocatello has needed for years!!!

Er
Review №45

This is an amazing dealership that goes out of their way to resolve problems and provide service. I had an intermittent problem with my newly purchased RZR which started during the warranty period and persisted after the warranty had expired. They worked hard with Polaris to resolve the issue. Moreover, when I take my machine in for service I am often helped with loading and unloading of my machine. Last time I took my machine for routine service someone washed it. I am impressed. Thanks everyone.

ha
Review №46

Very professional, down to earth staff. Couldnt have asked for a better experience while purchasing my new RZR.

Ch
Review №47

Love this place!!! I come here for all my dirt bike and razor needs

Mi
Review №48

Stopped in today for the first time to check these guys out, in search of some riding gear. Store was impressive and is the nicest facility of its kind in the Pocatello area. Great selection of vehicles and the best selection of riding gear in town. They also easily had the best service of the 3 motorsports shops I visited in town. Multiple people offered to assist me, and ultimately Nick spent a good part of his afternoon working with me to order the gear that best suited my needs. Hes been great to work with; very friendly and knowledgeable. Overall a great experience and these guys will be my new go-to for riding gear and equipment.

Jo
Review №49

Bought a new Sportsman 570 Polaris and the staff was professional and efficient. The transaction was done over the phone and when I showed it was ready for me.

Da
Review №50

Friendly staff, great service technition, was in and out within 30 minutes.

An
Review №51

They have taken care of me and met the time frames they said they would.

Bi
Review №52

Cant tell you how refreshing it is to walk into a bike shop and have someone pay attention to you. The sales department headed up by Jordan did an excellent job finding me the perfect RZR. Steven in service and Robi in parts were able to get what i needed and take great care of me when a manufacture defect was found on my ride. If your in I.F it is well worth the drive and your time to visit these guys and get the excellent sales and service experience that i have received.

Ha
Review №53

The people her were very helpful and nice and I would recommend them to pretty much anyone

Ta
Review №54

Friendly, funny, courteous staff that has the knowledge you would want from a sales person.

Da
Review №55

Everyone here was extremely nice, told me everything i needed to know plus some. From walking into the door to the finance and walking out it was an amazing experience, I will only be buying from Switchback Motorsports from now on! Jordan was extremely knowledgeable, and Friendly.We were not forced into this purchase, when we walked in Jordan was amazing in helping when we told him we were not 100% certain that we wanted to walk away with the sled and he still talked to us we went to 3 other dealers and as soon as we said we didnt know for sure they handed us their card and walked away. Jordan did not do that he was very profession and did not force us to buy. I will only buy there!Thank you guys a ton! You Definitely made my husbands dream come true.

Ga
Review №56

They were friendly, knowledgable and helpful, nice facility, nice salesman, Thanks for the good experience

bl
Review №57

Very good place to buy a razor.

JJ
Review №58

Great staff and great products. Just got of tech 7 Alpinestars boots lots of help getting the right ones and competitive pricing even against the internet.

Br
Review №59

Phenomenal sales and service! This place is interested in more than just a quick sale....they want repeat customers!

ke
Review №60

Great work, great people, reasonably priced.

Br
Review №61

Very helpful and friendly. Ill be back!

Fr
Review №62

Favor fast fair and friendly and had a good selection

ti
Review №63

We spent about 3 hours there today and wasnt offered anything to drink.They should offer water or something to the customers. Besides that it was a good experience. Switch back was butterfeild express they offered refreshments to the customers.

Ma
Review №64

Highly Trained Professionals, Leaders In The Industry! My personal experience with the dream team of Karl, Dillon, Todd, Nick, and LaRae has been nothing short of superior! I have been to several motorsports shops, and by far, Switchback is my new home!! Thank you to the team and of you compassionate care for our community of motorsports fans!!Marshall

br
Review №65

Great people and really awesome customer service and a really cool and fun place

Br
Review №66

Swichback is the best, I cant believe how nice and easy to work with the staff are. I worked with Jordan and that guy is a rockstar. I bought a WR 450F and they showed me everything I needed to know about the bike they told me to stop on by anytime if I had any questions or concerns, they even helped me load it in my truck. If anyone is in the market for a new or used toy I highly recommend Swichback Motorsports, I like them so much I even bought another new bike from them that makes 2 now and each time was an awesome experience.

Ja
Review №67

Staff were very helpful

Ca
Review №68

Great selection, friendly service.If they dont have it in stock, they will order it.

Sh
Review №69

After dealing with several Motorsport dealerships in southeast idaho and northern Utah I will never go any place other than Switchback Motorsports. Hands down the best prices ($1000 less for the exact ATV as Rexburg Motorsports), no hidden costs (no additional fees like everyone else). The salesmen, financial personnel and the general manager were absolutely fantastic to work with. This place is definitely worth your time if you are in the market for new toy or trailer.

Ja
Review №70

Nice place very clean. And very helpful on service.

To
Review №71

Great customer service. Nice selection if Klim gear!

Wy
Review №72

What amazing service aND a incredible amount of machines to choose from

To
Review №73

Good would recommend them to others.

Da
Review №74

Awesome Showroom and Selection ! The Whole Staff were Amazing !!

Ev
Review №75

I will be making my next purchase here. Super friendly staff with a great product selection.

Ka
Review №76

Very nice staff! Great store!

Br
Review №77

Jordan has been a ton of help over the years. Has always gone above and beyond to help with anything I have needed.

Tr
Review №78

Nice new store, and great friendly service!

Br
Review №79

They great accessory selection

Je
Review №80

Friendly and knowledgeable

Ja
Review №81

Completely unbiased review 😃

lo
Review №82

Great crew and willing to help

G
Review №83

Sweet place.

Ro
Review №84

Good people, great service

Ha
Review №85

Good help

Cl
Review №86

To expensive,

Ro
Review №87

Great place to shop

Br
Review №88

Had the answers and parts to my question.

J
Review №89

Friendly, knowledgeable staff

Ba
Review №90

Great service

Tr
Review №91

Excellent service!!!

Information
100 Photos
91 Comments
4.8 Rating
  • Address:150 Park Lawn Ave, Pocatello, ID 83202, United States
  • Site:http://switchbackmotorsports.com/?utm_source=gmb&utm_medium=organic&utm_campaign=seo
  • Phone:+1 208-238-1575
Categories
  • ATV dealer
  • Motorsports store
  • Generator shop
  • Motor vehicle dealer
  • Motorcycle dealer
  • Outdoor sports store
  • Repair service
  • Snowmobile dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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