EXCELLENT CUSTOMER SERVICE!jus no RV trailer supplies. Ugh

Helpful plumbing discussion and the right connection at Ace! Thanks so much!

Well stocked! Knowledgeable help that makes finding things easy! Convenient.

What Walmart doesnt carry, you can find here. Good for paint, hardware and light contractor needs. Ask for help; employees on the floor very friendly, helpful. Checkers try, but best to check with older fellows who are usually available if you ask.

The staff is incredibly helpful. I was pointed directly to each item I needed and ibwas able to get in and out quickly.

Id love to hear Stuart Weis explain all the relevant clinical data he purpotes to be so well informed about to famed anti-vaxxer Robert Malone, who invented the mrna vaccine technology. Im sure Stuart can really educate Robert on the subject.

Easy to find what I needed to finish a project!

Small home town store that had what I needed for a quick fix.

Its nice. But the workers can up there game a bit

Borrowed a drill driver, good customer service.

Good selection of merchandise; somewhat crammed space. Helpful people.

Staff is always helpful and welcomes you to their store

ACE has always provided whatever products I have been looking for with good help and A fair price.

Staff was super helpful. Unlike guys in Orange vests who look the other way.

I really enjoy everyones help, the prices are a bit higher than others, dont shop as much as I used to.

Good customer service, really good service. Products needed on hand

Seems they always have the little things that I need. Needed a thermocouple for my furnace and they had one. The staff is so polite and courteous.

Awesome customer service

Not the helpful hardware folks. No one knew what a propane bottle for a propane torch was.

Very clean, organized store with extremely helpful associates. Every time we have been here, within the first 5 minutes an associate asks if there is anything they can help you find? Isles are clearly and martked in detail pertaining to items what items are included in the isle. Most inventory is available through numerous brands ranging in prices to fit most budgets.

Service here is aiways great!

Have some very nice poeple that work here.

Usually have what you need!

Staff was very helpful. I greatly appreciated the help. He knew exactly what I was looking for

Great service and friendly staff

Got kicked out because I refused to wear a mask. May I add this is the only store I have been to in the STATE, that has enforced masks like this store. Will not take my business to Polson Ace ever again, even after this virus. I will happily go to WBC for my needs where I am accepted.

Great customer service always!

They have always treated me well.

Ace is the helpful hardware place. Thank you Keny.

Prices can be high on some items but service is great. They offer a nice alternative to the box stores

I absolutely love this local store people very friendly helpful have not had a bad experience there I will continue to go there as long as they remain open its close enough to my home that could walk there

The employees here are friendly and always willing to help you find what you need. If they dont have it in stock, they will check Ronan store to see if they have it in stock. They have even ordered stuff and had it there anywhere from 3 hours to the next day. 😃

Very poor customer service here. Just always poor.HOWEVER, Great variety!!!!

Poorly stocked, inattentive staff

Always have what I need

Nice friendly and alot of cool stuff

I came into ace hardware, as I have been doing for years, and they were upset that I was not wearing a mask. I explained to them that I have a health condition that prohibits me from wearing a mask and they were very rude to me and said that I had to leave. I would wear one but I can’t, I just wish people would follow the law, meaning that it is against the law to tell to leave as I am exempt because of my condition. I will no longer be supporting polson ace as they do not care for the health of their customers.

Very helpful.

Terrible customer service, rude, and overpriced

Great place to pick up hardware and other items.

I love this place!

Fantastic place to shop recommend

Found everything I needed

Very organized! Each time we went found exactly what we were looking for. Great help.

Great people, service was welcomed they go beyond to

Always always always happy to take care of you. Highly recommended!

Got thrown out because I wouldnt wear a mask. The guy was an @$$ to me, so I went to true value in Ronan didnt need a mask and the people were great. I will drive to Ronan from now on. No more ace for me.

Was able to get the parts i needed by the friendley people that work hear thank you ace

Great hardware store. The folks there are so helpful

This place has a great customer service mentality! The supervisor Walt just won our business, as we just moved here and were shopping different hardware stores.

Just a friendly and helpful bunch.👍😎

The place needs to stock more tools an Im talking basic tools because there is no where in polson to buy things like that

Love this Ace store! The people are so friendly & helpful! Im a project kinda gal & they always get me through it! (even if theyre shaking their heads!) We laugh a lot!! But get er done! LOVE ACE!!!

It was great, the customer service was excellent. Although I was only picking up a a chainsaw bar, chainsaw chain, and axe. Which I knew what I was getting for being a sawer. I decided to test the service by asking them. Which turned out excellent gor getting what I needed!

👍

Chased out of the store for not wearing a mask and the little lady was very rude about it. They will no longer be getting my business. Stand with businesses who stand for America!

We were there twice today and two different employees answered a phone call while we were being helped. So stopping to help the phone caller instead of helping the customer in front of them. #1 rule of good customer service is help the person right in front of you!!

They have it all. Housewares, power equipment, lawn and garden, paint, repair shop, friendly and knowledgeable help... The list goes on.Fantastic store, fantastic people!

Super nice and help people here! They are a bit on the pricey side, but always have what I need, or they will help me find where I can get it. And I dont have to drive an hour to the Big Box store. So all in all it is worth paying a bit more for knowledgeable and friendly staff who are only 10 minutes away.Thank Polson Ace!

Return policy was easy to work with

VERY helpful and patient staff. If you only have a vague idea, or broken part .. they can help you!! Love how my dogs get treats and these FRESH popcorn for me. THUMBS UP!!

Always friendly able to find if they dont have.

Great store we got the help we needed. An got what we needed

I love ace always has the little hardware pieces i need for whatever project im working on. The employees are all nice and very helpful too😁

A real down-home hardware store

Got about everything you need help is wonderful in getting the right product youre looking for. Nice people.

Very helpful, employees greet you with a smile and all items I have purchased have been of great quality

Been here many times and always had a good experience, friendly and helpful staff

Walt at Ace when above and beyond to locate a product they did not stock. And then to put me in touch with an ace that did many thanks.

Have all the necessary hardware things

Have a lot to choose from

They have so many parts that you cant find anywhere else. Found just the perfect size o ring.

Very busy and didnt have what we were looking for.

Polson Montana Ace hardware store and staff are and have always been awesome, professional, polite and helpful.

Nice people work here very helpful when you walk in several time a day trying to figure out one project haha.

Great help with what I needed to do to get done and very friendly staff

The staff are so helpful and knowledgeable.

Friendly, knowledgeable staff. I loved my experience here.

Its a basic hardware store. Helpful staff.

Great store. Great Staff. Great Selection

Great selection, very friendly and knowledgeable staff.Had in stock a special Breaker that cost $25 less than the wholesale place on the hill.

Go here multiple times a day for work friendly and fast

Check it out. Complete remodel resulting in a brighter store with more home repair items.

Great Hardware store with helpful staff and plenty of parking.

They r so helpful and knowledgeable.

Awesome store and very friendly and helpful staff.

Great place to find hard to find parts for your home ...

Great staff, they are a big help for do it yourselfers

In and out quick! Super helpful.

Rented a Bissell carpet shampoo machine this visit but Ace is our go-to hardware store to keep our summer cabin going.

Wasnt there. And wont be there while they support Republicans.

Good spot.

Popcorn and very helpful and knowledgeable help.

Attentive service and great sales for gifts.

They have everything and are always friendly and helpful.

This particular store is located on the Flatehead Indian Reservation. My husband, who is tribal, and I went to pick up a wrench he needed on Black Friday during the evening hours. My husband is in his 50s, has grey hair and was dressed in his overalls due to working on his younger sons van. We found the wrench and had the coupon from the ad to use in our purchase. We decided to look around the store to kill some time while we waited on our pizza order from Pizza Hut next door. As we walked around, I noticed one of the managers watching us. Never once did he approach us, but kept an eye on us we strolled the store. At one point, my husband excused himself to go use the facilities and handed me the wrench. The manager noticed this and I returned his stare and went down the pet food isle to see if they had a product I was looking trying to find. No dice so I started back up front to wait on my husband. The manager quickly asked if I needed help. By this point I was getting mad at being made to feel as if I was some low life trying to steal something. I responded, no we found what we had come for and my husband was in the bathroom so I was waiting on him. My husband appeared we checked out and left. Racial profiling is what my husband called it when started discussing the situation in the car. He said, Im used to it. Well Im not. Im outraged. My husband spends a lot of money at Ace. He usually shops at the Store in Ronan where the people are friendly, courteous, and make us feel welcome. My husband teaches at the local Native College and buys a lot of things from Ace. My husband also is a very educated man, having a Masters Degree in Education. He doesnt go around with a sign saying Im not your stereotypical Indian. I have a Bachelors in Marking and work at a local competitor. He could buy more from my business since he gets my discount, but he choices to continue to shop at his Ronan Ace. To be made to feel like we were out to rip them off is not a feeling I want to experience when I step in a business to give them hard earned money. I think they need to change their customer service to have a more inviting presence, not to make their customers uncomfortable and Leary. Im glad that I do not treat my customers the same way. My business will be continue with Ronan not Polson.

Always friendly and very willing to help.

If they dont have what you need they know who does. I wouldnt go anywhere else.

Husband rates it a 4..because that dont sell screes by the pound! Just by each pound ....!

Great, Everyone is so friendly.