I had to get my battery replaced and the young man who helped me out, Ahmed R., took great care to do the job properly. He noticed there was nut missing from the tie down, sourced it, and installed it. It may have been a small thing but he went the extra mile...outstanding! Much appreciated. Also thanks to Ken the manager who helped me with the warranty replacement.
EXCEPTIONAL customer service at Auto Zone!. Thank you, BRIAN for making my day! : )). I will always shop at your store because the service is second to none. Heck Ive been going to the store down the street for years. They often seem put out when I ask for help finding what I need. I am legally blind, but dont like having to ask for help. Brian, was super friendly and super helpful, without me ever having to ask. I really appreciated it. 😇 God Bless you Brian!
Wade is awesomeI was back at the AutoZone because they do such a great job and Ken took really good care of me he replaced my back blinker. His service was excellent. A five-star employee. Thank you
Absolutely exceptional service. Very friendly and helpful. They didn’t make me feel dumb for asking questions. In and out in ten minutes for a battery change. Cannot recommend them enough. Ask for Joe and Bryan!
Ken was very professional, courteous, and informative. He took the extra mile to assist me. He made my day. In today’s world many employees aren’t as attentive to the customer’s need. He’s was exceptional.
I needed a Battery and Courtney found me what I needed and Ken even installed the battery for me. I cant think of a time when I received better service. The people at this store are very professional, but also, so nice. I was not having a good day up until I met these two. Funny how kindness can make your day.
I came to change my battery and Bryan and Jarred were amazing. They were efficient, provided an excellent customer service and knew exactly what battery I needed.I have a Mercedes and am used to a certain level of service that I can truly say I got at this autozone. Great job to them!!
Just wanted to start by saying Micheal was amazing! As a young woman with very little knowledge of cars, it’s almost a given that shops and mechanics will take advantage of you. Micheal was very knowledgeable, professional and best of all honest! He explained what was needed, why it was needed and then installed my car battery in minutes! I Will definitely be returning and recommending this location to friends and family. Amazing experience.
Ken was superior he help with my battery and was very quick while installing my car battery. Alexis was really nice she greeted me and Courtney was helpful as well
Mr. Ahmed R. Is and outstanding hard-working member of a fantastic team that went above and beyond helping my grandmother and I with our car battery, helping us to purchase a good battery, and also changing the battery for us.
Jarred was beyond helpful! Took what I thought was going to be a difficult task, and made easy as 1, 2, 3! Was very resourceful and knowledgeable about every product and question I had.
Autozone Pompano Beach is always here for me. Great customer service. Always have what I need. Bryan rocks! He found my wipers and put them on for me and all with smile!
I had a great experience, Nick was very helpful and friendly. He took the initiative to make sure I I diddnt wait long, and he answered all of my lengthy questions. Very patient gentleman, thank you !
Ken was terrific. On Memorial Day my battery was so dead I was told not turn my engine off. I Went to 2 stores no one had right battery. Auto Zone answered my phone call promptly told me they had battery in stock and would install for me. Ken was super nice and professional. Super happy customer. They made my day. Great customer service. Thanks!!!
Bryan assisted me with picking out a battery that was the best fit for my car and he did a wonderful job installing it for me great customer service
Ken always gives me outstanding service and he makes me feel like theres a community .Hes wonderful.
Luis did a phenomenal job at recommending the perfect battery for my car. No other place had it and his expertise in batteries allowed me to come out a satisfied customer. Definitely coming back for him. I’d recommend him for anyone.
Bryan L was very welcoming when coming in directing me to everything I needed. He did a great job replacing my battery and was very professional and efficient throughout the whole process.
Courtney was fantastic today! We bought a battery for my car and he made that experience easy. He listened even to my fiancé’s nonsense and was very patient with us. He advised us on which battery to choose and his advice and demeanor came off very genuine. We need more genuine people in world and so I was happy that we met Courtney. This autozone will be my autozone of choice!
Luis was a great help to me. I was having trouble seeing because of my sugar diabetes and he took me around the store to make my purchases. He explained everything to me about what oil I should get for my car and even explained what the 10 w-40 meant. In my opinion he went above and beyond what most countermen would do.
Joseph P was very helpful and assisted me with purchasing a battery for my car and installing it. Pleasant experience. Thanks!
Rolfano is amazing! He’s got a good attitude and provides great customer service.
Got my battery replaced by Ahmed R. Good dude, down to earth and good at his job.
Rolfano was very helpful he made sure I got the right items and parts for my car.
Bryan is amazing! He he is well knowledgeable and provides exceptional customer service!
Jarred was excellent help, nice and fast and very patient, just excellent, very happy with provided service 😀😊
Courtney and Bryan provided me with great customer service. I was having battery issues and they got me in and out quickly. I don’t think I spent more than 30 minutes at Auto Zone. It’s was a very smooth interaction and Im grateful to be back on the road so quickly.
Antonio was fantastic. He greeted me as soon as i stepped through the door and had great enthusiasm during our interaction. Great worker, thanks for the help.
Michael was excellent he changed my wipers and was very pleasant, helpful and knowledgeable. I will definitely visit this location again when I need anything for my vehicle. Thank you Michael!
Antonio is a fantastic help. Quickly explained all my battery options and their differences and then installed it quickly as well. Great customer service
Jarred helped change our windshield wipers on our car rental. He went above and beyond to make sure our vacation was not ruined. Our rental company was not able to help and we felt very unsafe with hurricane Elsa dumping water all over the road. Jarred made sure we had properly working wipers before we drove away from the parking lot. Very impressed! Your patience and attention is highly valued. Car safety is primordial!
My experience here today was unbelievable, I want to start by saying Bryan was amazing with all my needs he was so informative and helpful and just was above and beyond.. exceeded my expectations. I appreciate him so much very good worker just so thankful for his help. Thanks again Bryan.
I went to autozone because my car wasnt starting and Antonio was able to check to see what the issue was. He helped me figure out that my starter needs replacing and he was able to quote me and tell me who had it in stock and also a mechanic that could change it for me. Terrific service all around
Ken was great at the store in pompano beach. Very helpful and friendly.
The auto zone in pompano on 814 was very clean and organized, I just needed a gas cap and mr Couktaley I think i may have spelled it wrong but He was so nice enough to joke around and install the cap and the metal cover for me, Thank you! Definitely will be coming back to this autozone for anything else needed on my car.
I ended up at this AutoZone after trying to get my battery changed at several other auto part stores.Jamal couldnt hve been any kinder, knowledgeable, or more helpful. The service was one of the best that Ive ever received!! Store 1283
Bryan was one of the best employees and helped me fix my battery
Jarred was amazing in helping install our battery.He know his automobiles 🚗A+
Bryan helped me out with my lights & was really nice.
I arrived here right before before closing to get a part I urgently needed and both Luis and Antonio were quick to help. Unlike other people that normally rush you out, they both helped me with all my questions and concerns and made sure I had everything i needed for my project on hand.
Jovany was very helpful he went above and beyond to do an install on my vehicle that he did not have to do. He strived to give the best customer service experience there was to give. I think this is by far the greatest of lengths an employee has gone for me at Autozone he deserves 10 stars instead of 5 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
As a lady I always worry about anything car related being overpriced and that was NOT the case Ken was amazing. Straight to the point. Explained what I needed which in this case was a battery. He tested both of mine to ensure we were addressing the issue. He was quick, efficient and friendly. Thank you so much Ken!
I had to go to two stores to get the parts I needed. Everyone was helpful but one associate in particular. I just had to return a few items that I didn’t need to use and the associate was pleasant and helpful. All in all three great experiences at three different Auto Zone locations.
Knowledgeable, Helpful, Great Dio Tools to help you pin point the problem for do it your self. Batteries up 12% in Summer Months. Core Refunds Down 28% on Batteries. Great Sales on Lubercation and Fuel Additives.
(March 2021) Bryan L took care of me and did an outstanding job! I decided to purchase my new car battery from Autozone because they always took my old batteries and old motor oil, EVEN IF I DID NOT BUY IT THERE! That to me is value! Bryan was great, and I got all the parts I needed, including the battery, and my truck is running great again. Thank you!Update 6/23/21: Courtney took care of me and did another outstanding job. I had to replace an alternator in my girlfriends car, and we worked together to figure out that her particular model required a special version. I appreciated Courtneys expertise, patience, and willingness to give me the necessary amount of time. 5 stars all the way again. Thank you!
Jarred and Antonio made my shopping at Auto Zone a “Can’t wait to return!” experience. My mechanic sent me to Auto Zone and said to ask for Jarred. I was treated like the most important customer, when all I needed was an inexpensive set of wheel coverings. Antonio put the hubcaps on my car quickly and efficiently. I returned the next day to purchase a steering wheel cover and floor mats for my tired old ‘97 Camry. Again, Jarred was there to help. When my husband needed new wiper blades for his car, we returned and Jarred recommended a higher quality brand which was also less expensive than the ones we chose. Obviously I highly recommend this store for anyone who needs anything for their vehicle!
No one to help when I got thereTho store was empty.Person at counter did not even acknowledge my greeting
Michael is the best employee he helped me so much 👌🏽. Definitely recommend shopping here
Wonderful customer service! Edward was eager to help and very kind. He answered any questions that I had while assisting in purchasing a new battery. Thank you!
Luis was great I bought wiper blades, brake pads. He knew the quality and specs of break pads that I needed. He also helped me make a better decision with the brake pads which provided longevity and quality over the pads I was looking for. Thanks Luis wonderful JOB!!!!
Outstanding customer services from Bryan. He helped me find what I was looking for inside of the store and also helped install my wheel covers and windshield wipers.. Great vibes and energy. Will definitely come back to this store :)
Courtney is a gem. He went above and beyond to help me when my car broke down. He contacted another autozone store to ensure that a new battery was delivered to me. He made several phone calls to ensure everything went well. If I could give him 10 stars I would. Autozone is lucky to have him on their team.
Bryan L was very helpful and nice. Thank you again.
Ken was amazing. He went above and beyond. After purchasing a new battery for my car we took it back to the store to have it reset. Not only did he reset it the battery he helped put the pieces we had to remove to get to the battery back together. Super nice, thorough and very friendly. Highly recommend them.Thank you Ken for making everything better.
Brian was super helpful. Went out of his way to install battery. Def good service
I went the other day to Autozone since I needed wiper blades. Luis G. went above and beyond to help me find the right ones and he even helped me install them. His customer service was exceptional. I wish all customer sales associates were as respectful and kind as he was. Customer satisfaction was his priority. Keep up the good work.
Awesome service! In and out with a brand new, installed battery and clean hands. Well done Luis!
Ken was great. Very fast service when I really needed it to be. Would recommend and go there again.
Came to Autozone for a new battery and Alexis was amazing. She didnt rush the job as well as she knew what she was doing. Thank you very much Alexis.
I went to Auto Zone today to purchase a battery for my vehicle and guy Mr Luis did me some justice. He located the right battery for my car, explained in detail the specs so that I was able understand exactly what needed to know. Also he installed the battery for me and checked to make sure everything worked fine. Need more like himThanks Luis.
The young man the help me today was excellent I think his name starts with a “A” he said he just started he’s very professional, fast paced and have good customer service
My brother and I stopped in this Autozone store because the check engine soon light came on in our car. Courtney helped us right away in diagnosing the problem and even checked to see that we used the scanner he gave us correctly. We had driven thru a puddle and that caused the light to come on. Courtney fixed our problem and had us on our way in no more than five minutes while also saving us many dollars in repairs. Thank you Courtney, you are the best.
Luis G. Was very helpful in replacing our car battery. He was super nice and definitely recommend him for any of your car needs or troubles! Great experience at this auto zone.
Most of the local parts stores lack hospitality and customer service but everyone here is a fantastic help. Props to Antonio for helping me initially
Bryan was pretty awesome with handling of my needs Exceptionally well! Give him a Raise!!!
Antonio was fantastic. He helped me find and fill my power steering as well as help check my oil. Great service
Bryan was an amazing help he went out of his way above and beyond to actually give me service.
Courtney H . Was Extremely Helpful He Even Took His Time To Help Me Put My License Plate Back On . I GREATLY APPRECIATE HIM SO MUCH ! Thank You Courtney
My husband and I were having issues with out boat batteries and Antonio was able to answer all our questions as well as help us with a solution for both. Great service
Really recommend Jarred, without gestation he helped me today!
Ken was awesome! I have a 2020 6 Cylinder 3.0 diesel Silverado which apparently nobody carries a filter or oil for.Ken was very diligent in looking for me and then actually called the dealer to make sure what type of oil and filter it was and directed me to another place to get it. He was very polite and courteous as well.
Jarred and courtney help me out on the most stressful day. My car wouldnt start and i am under the weather. they helped me our when i didnt know certain info about my car Courtney went out to my car with me and help me find it. Jarred was so helpful by installing my new battery. The store was clean and The customer service was more than five stars. They get you in and out I will be coming back here again and i highly recommend for your auto needs.
This was my first time shopping at this Autozone location and it was a great experience. I needed an engine light check and purchase a couple of other items for my car. Bryan, an employee helped me out so much and made the process much easier and faster. Thank you so much and I’ll be shopping here for my future car items. They also accept Apple Pay!
Jarred went out of his way to help me evaluate if I just needed brake shoes or brake disc as well and also recommended a mechanic to do it. Very happy with service
Jarred helped me so much! He helped me find the right windshield wiper, and helped me put it on my car. He also helped me troubleshoot a journal signal light issue, and was very knowledgeable. Overall great service, thank you!
Antonio and Brittany were fantastic. Both of them were able to quickly answer my questions and help me with my car. I highly recommend this location
Gentleman was very professional and courteous. He found my part and got me out of there in a reasonable amount of time good job
This is the only Autozone I shop at. The staff there treats my like family. Great customer service from Courtney, Antonio, Jerard, Joe, Bryan, Ken and Carlos. They always go above and Beyond to make sure I have a level 10 experience. I highly recommend this store!!!!!!
Jarred was very helpful and made sure I got the right piece 👍🏼
Auto Zone you have a gem of an employee within Bryan L. My experience started immediately as soon as we walked in together! It was the very beginning of his shift. Even though he wasn’t technically clocked in, he answered my question anyway. You all had what I needed and he clocked in and preceded to assist me. He made sure the parts and everything where compatible and put my blade on for me. He just really went above and beyond what I expected coming into a auto parts store. My husband usually performs these tasks... LOL! Anyhoo GREAT JOB Bryan L. 5-STAR SERVICE 🙌🏾 #blackexcellence
The best customer service!!! Ken helped me to change my air filter. Nice experience at the store.
Rolled in with a dead battery. Ken got me in and out in 5 minutes.
Ken gave me the best service.Needed to change my window shield wipers .He saved me time and money!! 😊🙌Great customer service....
Explained the details of my problem and they gave me an immediate solution. Afterwards the solution fixed my car and I would recommend them to ANYONE needing automotive help. Thanks again!
Ken was great the take good care of me
Very nice young man, thorough, knowledgeable and very helpful. Autozone is lucky to have an employee like Edward.
Ive been looking for parts for days and I looked online and they were the only store in stock . John L and the store manager Ken Gayle were very polite,professional,and quick. I definitely will go back.
I would like to thank Bryan once again for helping me figure out what was wrong with my cla 250 in the hot sun for like 45 minutes to a hour lol no seriously though… Great worker 😀
Luis did great. Eazy & quickly. Thank you Luis
Don’t know much about wind shield wipers but Bryan was EXCELLENT help! Before walking out of the store I was asked for assistance and declined.. However It turns out I needed it anyway!! Bryan came out and made sure my wipers were properly installed and ready to wipe!
As a senior citizen, I very much relied on the excellent service that was given to me by Ken. My car needed washer fluid and I did not know how to accomplish this. He never hesitated to assist me with the sale and getting it into the engine. Thank you for employees like him. He deserves a bonus‼️‼️
Very good. Trouble shot quickly and replaced my battery.
John L helped me out he was very helpful and nice.. Great guy keep him around.
Antonio was extremely diligent with helping me find and install wiper blades for my vehicle. I reccomend this location
Staff ready to help every time I visit here. You guys are awesome! Jarred, next time remind me that I need a deep socket to take out my battery bracket!
Antonio has phenomenal service. My battery was giving me issues and he didnt hesitate to test it and swap it with a new one. Highly recommend this location, store #1259.
Everything an autozone is expected to be. Would be 5 stars but sketchy people outside working on their cars is a little odd. But the have a good selection of parts and have helped me with harder to find parts.
Bryan is AMAZINGGGGGGCustomer service is 100% as well as his attitude and he knows EXACTLY what he’s talking about when it comes to cars! He’s a must!!! Tell him Kedric said hi 🥰
My mechanic sent me to the auto zone on E. Atlantic Blvd. in Pompano Beach and I went for one thing explained it to the employee Courtney what I needed and he told me why Didn’t I not change both of them I told him I already change one and he said that was not right I needed to change both of them at the same time and when I told my Mechanic about what Courtney the employee said my mechanic said he was telling the truth Courtney took me through every step and everything I need it for the car I was 100% satisfy very good customer service
I stopped by when traveling and found my brake lights had gone out. Antonio was WONDERFUL in helping to find the correct replacements. Since I was traveling, I didn’t have access to the tools I would need to change out the bulbs myself, but Antonio was super helpful and came out and swapped out all the bulbs that needed to be replaced. Antonio was friendly, patient, and thorough.If I ever needed additional parts or assistance, I would not hesitate to stop back at this location and would work with Antonio again in a heartbeat!