I cannot say enough good things about this company - if I could give 10 stars I would! The name says it all High End!The workers were courteous, focused on their work and cleaned after themselves constantly. They finished sooner than I expected and I am extremely pleased with the results.The window came out beautiful and feel solid and luxurious...I highly recommend!!
From start to installation, the service, attention, and product was exceptional. We had a patio door and frame replaced. There were many details to coordinate. Rod provided expert service. He accommodated a tough installation schedule and worked hard to make it happen. Along with providing an exceptional and beautiful patio door, their client attention exceeded the service I have rarely received. I highly recommend High End Impact Windows & Doors for your next project.
This review is factual and written in the hopes that it will truly help all potential customers considering High End Impact Windows. Please read the full review and look closely at the pictures. The owner or office manager may try to refute my review with their side of the story but pictures do not lie.We signed our contract on 9/22/20 and work was fully complete on 9/3/21. We were quoted 4-6 months, however we were not concerned about the delay. They began work in May 2021, from the time we signed to May there was zero communication from them, it was always us calling to get an update. If responsiveness/time is an issue for you, I would recommend you move on to the next company.Cons:1 year turnaround time; limited/no communication while waitingThree major errors:We added a new set of sliders, the owner recommended we square off the picture window above the sliders. We agreed but also told him that we wanted it centered, see first picture below. After debating several times with the owner and foreman that an uncentered window was unacceptable, the owner finally agreed to come to the house. He was argumentative and told us that there was nothing wrong with it. In order to correct this they said they would charge us $4,700. After going back and forth, again several weeks, the office manager finally said they would give us 500.00 towards the cost to fix their error 4,700. Please take a close look at this picture and decide for yourself. The owner said we never requested the window to be centered and that we wanted a big window. Why would anyone want an uncentered window? As window experts why didnt they tell us prior to starting the project that this window, the center piece of our house, would not be centered? The reason they could not center the window was because there are support beams, so the simple solution wouldve been to place a smaller window so that it was centered. Prior to them putting in sliders there was a window there with a centered top window. The owner was defensive and told us that during our initial interview he gave us some free upgrades and that should be enough. We never asked for upgrades so why would he be throwing that in? My husband and I were floored by his lack of professionalism. We ended up hiring a new company to fix their error $4,700.The entire crew was friendly except for the foreman, Martin. He oversaw the job and concentrated on our back wall where the extra sliders and uncentered picture window was located. When the job was done he literally threw stucco on our entire external textured backwall. The owner, Dror Max, agreed that this was horribly done and offered to smooth out the stucco and that we could pay one of his guys to retexture it. Why would we have them put stucco on, smooth it out for us to then hire someone else to texture it? We ended up hiring another company which cost us $1,500.00 to have our back wall fixed. This included fixing the step that leads outside because that was done incorrectly, see pictures.We drove to their showroom to pick out a frosted window for our shower. Our quote had the correct window item number but when the owner transferred the product number to the contract he wrote the wrong number. They installed a see-through window in our shower. This was corrected months later but it was after an argument and a very defensive owner. He said it was our fault for not catching his error. How would we know what the right product number is?ES locking mechanisms on our sliders are flimsy and have a lot of play. The owner agreed but ES said that was a normal amount of play.Pros:John, Rod and crew, minus Martin, were very helpful. If only the entire company represented the way they did this review would have been different. I’m a firm believer that mistakes happen but how a company manages them is telling.They did pay 500. towards the error they made but remember the cost to fix their window error is $4,700.In summary, I would not recommend this company and we hope no one ever experiences what our family did.
This company is the best! The owner and staff are super helpful. Their products are top of the line. We love our new windows!
High End installed new hurricane windows and doors at my residence this month. They provided an excellent product and as importantly their crew was totally gracious and professional. They were meticulous in their workmanship, timely and thoroughly professional. I would never take a chance on any other company if I were having this work done!
We signed our contract for this job back in March 2020 with a delivery for June 2020. But due to Covid 19, we had a year delay.We live in a condo on the first floor and have a back wall of windows and High End took care to have them measured and fit without any problems and 3 smaller windows and a door.High End worked with keeping us in the loop with up-to-date information as to when the windows would be manufactured (everything was on hold because of covid-19) and when we might get them installed. We kept putting a hold until we felt safe having them installed. We opted to have them installed after we were vaccinated which happened this June, 1 year from when we were going to have them installed.All I can say is Rod worked with me and we got the job done. The crew went above my expectations with the way they installed the windows and door in 3 days. I was expecting a huge mess but they did a great job of keeping that down to a minimum. I would recommend High-End Impact Windows & Doors to anyone looking for hurricane windows and doors price was right the service with the highest quality in windows and doors.Now we can feel safe when a hurricane is on the way and not have to worry about any damage from the storm.
Everyone is knowledgeable and very helpful...Product is of great quality.
I came to this company after having an issue with a door from another company. That company having gone out of business, I had nowhere to go to get warranty work done. These guys provided the door to the company I got it from so I called them up and got Rod. Rod decided to help me out even though I wasnt his customer and this was not his warranty. Then several months later I had another issue with the door that required warranty, he helped me out again. So when the time came for me to take the plunge to get hurricane windows installed I knew that Id get fair treatment and continued support with these guys, which goes a long way when youre buying a product that has this kind of lifespan. Most of the time you have to sign a contract with a company before you know how theyre going to treat you when they have your money. These guys do the right thing and they do good work. Highly recommend them.
After interviewing several companies I decided to use high end impact windows and doors for my beachfront condo. Not only was the salesman friendly and informative but we were invited to visit their business to see the actual windows that would be installed. That was not offered by the other businesses. The installation team was first rate and the job was done on time. When the team left the place was spotless. After visiting other units in the building I’m convinced we have the highest quality, best installed windows. I have recommended high end impact windows and doors to several neighbors and friends. I completely stand behind this local company
TOTAL QUALITY from beginning to end ! Started with the owner Dror Max coming out and giving us a quote, then working with the inside crew of ROD, JOSH, and RICH keeping us up to date with everything. The installers of MARK, LEO, and FABIO - cant say enough about them. They were always on time, professional, hard working, caring about your house, knowledgeable, always communicating with us, kept things clean. They use stainless steel screws and replaced all the wood bucks with new pressure treated wood, no shortcuts, like some other companies do. Their labor guarantee is the longest I have seen, so they stand by their work. They kept the dust down in the house by tenting the inside work space, and covering everything in the house with plastic. Others in our neighborhood are going to use them also. If you want a Quality Professional job at a competitive Price use High End Impact Windows and Doors
Punctual, Knowledgeable, Polite, Intelligent, Helpful and Responsive. We decided to finally upgrade our home with impact resistant windows and doors and were fortunate enough to find these folks. They did an artful job of planning with aesthetics and function in mind. Their design plan was spot on.The entire team is just that, a team. The crews were punctual, polite and offered expert workmanship. They were organized, prepared and extremely diligent in the task. Their work was reflected as true artisanship. They kept the site spot clean and kept a good spirit, even during a pandemic!We were fortunate to find them and highly recommend them.
Great experience a professional company that does it right. Purchased windows and doors for entire house. The install crew was clean and precise always on time
After multiple quotes, I decided to go with High End Impact Windows and Doors and I do not regret my decision. The installation team was kind, punctual, tidy, and professional. The windows and doors are great quality. My house has been elevated aesthetically, road noise has decreased, and I feel safer daily and it’s a huge stress relief for Hurricane season. I would recommend this business to family and friends. What a refreshing experience compared to other construction projects I’ve had in my house. Thanks, I’m loving my upgrade!
Great service! They installed my impact windows and doors and I couldnt be happier with the end results. Energy efficiency improved, sound proofed the house the noise reduction is remarkable I dont even hear my next door neighbor cutting grass anymore. These guys know what they are doing and will not disappoint. I highly recommend them.
Flawless perfection! From my first meeting with Dror Max to the actual installation by Team Mark, Leo, and Fabio, I knew I was dealing with the epitome of professionalism and with a company that cares. We received a very prompt and excellent price quote and from then to time of installation, I worked with Rod Wilhelm who was on top of everything, communicative all the way, and always available to speak to me. Then the installation itself – this was a dream. Let’s face it – this is a construction job and if you’re like me, you’ve had some “not so great” dealings with contractors. What sets High End apart from most is their install crews work directly for them so you see and feel the sense of ownership. This is key. There are not enough words to describe what this experience was like. Mark, Leo and Fabio give new meaning to outstanding service – their knowledge, work ethic and desire to go above and beyond is truly exceptional and the care and respect they show through the process exceeds all expectations - plus they are great guys! How fantastic were they? I’m kind of sorry the project is over!Oh..and let’s not forget the product itself- extraordinary. This started as purely a safety and windstorm protection necessity but now that everything is done, we’re just staring out our gorgeous new doors amazed at the clarity, design and noise reduction – amazing.We had done a lot of research before selecting High End and we are so happy we did. If you are thinking about new windows and doors and want a company that has a stellar reputation, do not hesitate to call them – you won’t be sorry. Working with High-End Windows and Doors and this team restores your faith in what a truly professional contractor should be.
From receiving a quote all the way through installation and inspection, High End Impact Windows & Doors provided excellent service. Tom came out to do our estimate, which was comparable to other quotes we’d received by phone. He laid out very clearly the entire process so there were no surprises or misunderstandings at any point along the way, and we ultimately chose to go with High End because of Tom’s clarity, professionalism and frequent communication. Joshua provided our formal quote promptly, and once that was signed and returned, the process was easy from there with High End really taking care of everything. Rod coordinated the installation of the doors and made sure we were clear on each step and happy with the product and service we received.Mark, Fabio & Leo did an excellent job installing the sliding doors, taking great care to protect our furnishings and decorations, cleaning up after they were finished and leaving the final product looking perfect. They also made sure to abide by our condominium’s rules and to make our neighbors comfortable as possible by providing a timeline for the work and sticking to it. John came out for the inspection, which was passed with no problems, and he noted a little difficulty in closing one of the doors. Mark, Fabio & Leo stopped by the next day and made a tweak to solve the issue, and doors have operated perfectly since. The product, ES 2020 model sliding exterior doors, was exactly as Tom promised – completely blocking the traffic noise that was bothering us and providing additional privacy with the mild tinting. Every person we encountered at High End was professional, and each of them consistently checked in to make sure that we were happy with the process and the product.I absolutely recommend this team for residential work, particularly in condominiums.
High End Impact Windows was one of the BEST companies Ive ever done business with. They are extremely professional in every way. Their installation team is incredible they cover everything, protect everything in your home they do a fantastic install and they clean everything up when they are finished. You end up with PERFECTION every place you look. Everyone is very friendly and do everything with a smile. Im extremely happy with their services and would recommend them to anyone whos looking for THE BEST !!
I am a very particular person, and was a bit anxious about deciding to replace all of our balcony doors and windows on our condo. I knew it was a big job, but I also knew it needed to be done. My husband and I did our due diligence in getting recommendations of companies who do this work. Along the way, we heard our share of horror stores, but we heard very positive things about High-End Impact Windows and Doors from 2 people in our building who had used them. We made an appointment with Dror Max, who came out to talk to us about the work and give us an estimate. My contact person was primarily Rod Wilhelm who is a pleasure to work with. The crew of 3 men who did the work was headed up by Project Manager Mark and his assistants, Leo and Fabio. The 3 of them were fantastic. Extremely professional, punctual, nice, easygoing and most of all excellent in the quality of their work. AND they were extremely careful and took care of our condo, and all the furnishings, as if it were their own. I would highly recommend this company and these gentlemen!
High End has successfully completed multiple projects at my house, installing impact windows and doors in multiple rooms. I found them to be reasonably priced and extremely professional in their approach to my projects. When you call them you can expect a qualified estimator to visit your home and listen to your needs before precise measurements are taken. Then, they will get back to you within a day or so with an estimate for the work. If you decide to proceed with High End, you can count on them to show up when they say they will be there and to have enough personnel to accomplish the project efficiently. Most importantly, they do quality work. Should you have any concerns about the job they have done, dont be surprised if the owner himself shows up to make sure you are satisfied. There are a lot of slippery service providers in this industry, but you can count on High End. I manage an engineering business and had an eagle eye on them during their first project, since then I have hired them twice more and know I can go about my business because they know exactly what they are doing. If you are looking for a reliable A+ company, look no further.
We replaced 6 doors, to bring the whole house up to the same impact resistant standard. High end pulled the stops out to fit us in to our time frame, which was greatly appreciated. The whole process was great, we were able to see the examples of the products we were buying in their show room, the permits were applied for immediately and they delivered on their promises. The installation team were a well oil machine, they came in protected our home, contained the dust to a small area, installed well and cleaned up after. They polite, kind, responsible and respectful. High end wasn’t the cheapest price we had, but I believe the quality of their products nd the installation service was worth the extra cost.
Spoke to a very knowledgeable sales person 3 days ago regarding purchase and installation of impact French Doors. Sales person advised hed email me his recommendation right after our phone call, which was 3 days ago. Apparently, this company is so busy and doing so great, they can choose who they want to do business with. Quite the disappointing experience.**UPDATE**Rod, thank you for taking the time in trying to rectify the situation. It is very much appreciated. As I have contacted you already, I look forward to your response.**UPDATE**Not only did High End meet our expectations, they surpassed them!! The finished product is beautiful and of the highest quality. We highly recommend this company for anyone who is in the market for impact windows or doors. To the staff, our highest respect!! Thank you so much!!
High End just completed installing impact windows and doors in our house (11 windows, front and rear entry doors, garage door, and three sliding glass doors). This was a huge job and we are thankful that we placed our trust in this company to complete the project. They are professional, respectful, and courteous.Their installers (Mark, Leo and Fabio) were prompt on the job every morning. They had a high concern for cleanliness. Their attention to detail was exact......I have never seen such perfect caulking around the windows...perfectly smooth....the windows look beautiful. They really care about their work product being superior. They completed the installation in a timely manner. Their professionalism exceeded my expectations.....I would recommend this company again and again.
Three years ago my husband and I met with Dror Max to have hurricane windows and doors installed in our 7th floor condo. We ultimately hired them to do the job. They did quality work and were very professional. Just last week we had to contact them from NY due to a small leak under one of our windows. Rod got in touch with our building manager and they quickly sent someone out to investigate and re-caulk. This was so comforting to us, as we are not currently on our property. They responded quickly and insisted we call if we still experience any further problems. It was a pleasure doing business with them. We highly recommend using them for your job!
We live on the 20th floor of a high rise and used High End to replace all of our windows and sliding doors. We are so happy with the result and their service!! We went from 8 to 9 doors so they took out headers and made the new openings perfect!! We have recommended them to over half a dozen neighbors and they all chose High Impact!! Our condo is a showplace now!!
We hired HighEnd Impact Windows and Doors after receiving estimates from four other companies and overall we are satisfied with the windows, doors, and work they did.If you are in need of a hurricane impact windows and doors company who are experts in their business and will do the job right, please don’t hesitate to contact HighEnd Impact Windows and Doors.
High End has not just professionally completed installed the impact windows and doors at my residence-. I found them to be trustfully and extremely professional in their concept of working with several companies that sell the impact windows and doors. They know all the vendors and it will recommend you the best fit for your needs.Most importantly, they do quality work, exceeding the building code requirements and this statement is coming from me, a Professional Engineer.
We looked into four different companies for replacement of windows and doors for our condo here in Florida. We chose High End Impact Windows & Doors for their knowledgeable staff and the value offered. We were very happy with our choice. The windows are awesome! The installation went smoothly. Mark and his crew worked diligently to complete the job in the timeframe promised. We would highly recommend High End if you are looking to replace your windows!
After spending several months reading reviews, talking to friends/neighbors, researching, interviewing, and requesting quotes from companies offering impact windows/doors, I made my decision to hire High End Impact Windows and Doors. This was, by far, the best decision I made!! Rod and Rich were superb at ensuring the process went smooth and precise from start to finish. Mark and his install crew are honestly the very best! They are extremely knowledgeable about their work and made everything seem effortless. They worked in harmony, were very polite, and funny! It was a pleasure to have them as my install crew!I highly recommend High End Impact Windows and Doors for their expertise, product selection, and install. I give 5 out of 5 stars for a great job- well done!!Respectfully,Cheri Sunbrock
After researching and speaking to three different Companies, we gave our business to High End and were not disappointed. They employ their own installers which is as important, if not more, than the product. We had arch windows some as high as 16 from the ground and 9 wide. This new impact window weighed nearly 300lbs. The crew of three did a Great Job on this window, three others and Glass Impact entrance doors. I witnessed the entire installation and have NEVER seen anyone work as hard and focused as these guys, they certainly know their Craft. The entire installation took only two days and the City Inspector signed off on the project within 7 Days during their first visit. There are more windows that need to be done and we wouldnt consider using a different Company. Thank You High End Impact Windows and Doors!!
About 1 1/2 years ago, we had the pleasure of using High End for installation of impact windows throughout our home. As many reviewers have said, they were very professional and did a beautiful job. They have quality products and pride in their service. Recently, I realized that we had difficulty with the locking mechanism on 2 of the doors and called to see if they could check it out. The owner came to our home, on time, within 3 days, and knew just what needed to be done. He worked on the doors for about 2 hrs.at his expense! The work ethic and honesty at High End is truly refreshing in todays business world!
I had High End do my windows and doors and they did a great job. The crew was professional and on-time. They were great about the cleanliness and keeping dust down to a minimum.The whole experience was pleasant from start to finish. A class act all around. I would highly recommend that you use High End for your project. I based my decision to use them off the reviews, ratings and the BBB rating.
We interviewed five companies before we selected High Impact Windows and Doors, and honestly, High Impact Windows and Doors was the only company that we trusted to do our project. They are very knowledgeable about the industry and the products on the market, and they truly enjoy the opportunity to assist you with any project you might have. More importantly, High Impact Windows and Doors genuinely appreciate and value you as their client. We contracted them to replace all of our windows and doors in our home. To be clear, the sales team and the installers are equally courteous, efficient, professional and reliable. We are very pleased with the exceptional products and the services which we received from High Impact Windows and Doors. If you are considering a similar renovation to your home or business, we encourage you to call them today.
High End installed high impact windows and doors in our 17-unit condo. They did a great job. The installers were very professional and easy to work with. All our unit owners are totally happy with the work that High End did. Recently, I had a problem with my door lock, and Dror Max, President of High End, personally came out and fixed the lock which had been corroded with the salt air. He showed me how complex the lock system is and what had happened to the lock. It is now working perfectly. Thank you, Max! I highly recommend High End Impact Windows and Doors!
I am so happy I chose High End to complete my windows and doors. The windows look phenomenal and many neighbors in the neighborhood are considering High End.I received 4 quotes from other companies and the pricing, material, product and customer service could not compare to High End.Keep up the good work!
Blessings, Ran into an old Friend that made my day. Blessings!
Truly one of the BEST contractor experiences I have ever had!!Seriously, I still cannot get over what a positive experience I received from High End Windows. You dont have to live in South Fla. for too long to understand why we have such a horrible reputation for shoddy workmanship down here. If youre tired of all the nonsense, tired of trying to find a reputable door/window company, tired of poor work ethics & workmanship, then you need to stop and make a call to High End Windows for a fair price combined with excellent workmanship. Take note: this was the ONLY company who replaces the buck boards AUTOMATICALLY with every job. That is very important. Contact window manufacturers, they will inform you how important it is. The install crew from High End Windows were admirably methodical, efficient, accurate, showed up the exact time EVERY morning until the job was finished. Simply impressive! During the install the guys found some problems from many years ago resulting from shoddy workmanship. These guys took the time to correct those issues to assure my install was done...........and heres the most important part...........and done CORRECTLY so Id have no future issues. They did SO many little things during their beautiful install that there simply isnt enough room here to elaborate. I could not possibly be happier with my experience and outcome with High End Windows. Its your home, make the right choice, contact High End when you want the job done correctly.Thank you Dror, Rod, Rich and the stellar install crew for truly the best experience!!
The best! Very knowledgeable in their job! They replaced all our sliding doors on our patio as well as a few other doors around our house. We could not be happier! By far the best contractor I have ever worked with! I will recommend High End Windows and doors any time!
We had our windows and doors installed 8 years ago and have been very satisfied with the security and quietness that these have provided all these years, especially with the quality of the hardware. We have just recently placed a service call for patio door sticking on the bottom rail. Their tech was dispatched right after Thanksgiving holiday, adjusted the height of the rollers and showed me in detail how to make the adjustments myself if needed. Tech was prompt and very courteous. I would recommend this company to others. I apologize for not remembering the techs name.
I am a contractor myself so expectations are high to begin so High End exceeded our expectations, the product is above any out there and the installation was amazing and on time. We highly recommend them.
I live in New York and we bought a condo in Florida that needed new windows. We researched several companies, decided on High End and Im so glad we did. The office staff handled all of the requirements of the condo association and the town. Last week I came down by myself for the installation and it couldnt have gone any smoother. Martin and his team (Oscar and Leo) were professional, knowledgeable and friendly. They covered everything to minimize the mess. It took two days and the next day John came to meet the inspector ....after it passed, John did the final finishes i.e. removing the mfg. stickers and installing the screw covers. (this had to be done after the inspector looked at the stickers and screws) They all took pride in their work and the windows look beautiful! Rod from the office communicated well with me. I strongly recommend High Impact Windows & Doors.
Very professional from sales to final inspection. Kept my home as clean as possible. Made sure all details taken care of.
If you are looking for an honest, reputable, reliable, responsive company to install your high impact windows and doors look no further as High Impact Windows and Doors is superb! I have used this company for residential work as well as commercial work and they are hands down the best. The owners and workers are very friendly and extremely accommodating and were willing to work under difficult scheduling requirements and did an outstanding job. I cant say enough nice things about this company so dont hesitate to contact them or visit their showroom in Pompano Beach to see first hand what they can do for you.
Excellent service. High quality product. Communication, paperwork always followed through. Rod provided excellent information regarding my order. Installers did excellent job and arrived when scheduled.
High End did a great job with our high impact windows and doors. We originally hired them in 2014 to do most our windows and to install sliding doors to the outside, which required blocking some old windows and cutting out walls for the new sliding doors. They were reliable and courteous and the results were beautiful. When we decided to finish up our windows and change our front door to high impact, we hired them again. We were again very happy with our decision to do so. They always clean up well and make sure that you are happy with the results.
High End Impact Windows and Doors replaced all of the windows, balcony sliders,and the balcony storm shutters. The quality of their products is excellent. The workmanship is outstanding, and the results are superb. I was really impressed by the integrity of the company. There were no add-on costs to the quoted price, calls were always returned and a desire to please was clear. The owner and the workmen are very pleasant people, and I am comfortable with allowing them full access to my property. All in all, this has been the most positive construction experience I have ever had---and I have done many renovations over the years with many contractors.
Fabulous showroom with top quality impact windows and doors. Their installers are very Hard working guys and they did a Great Job! Definitely worth it.
Hurricane Wilma inflicted a significant amount of water damage on my parents apartment building, so they wanted to ensure their old windows were updated and properly installed in order to avoid future water damage from leaking windows. After interviewing 3 separate window installation companies, my father decided on High Impact Windows & Doors because the salesperson and installer were incredibly knowledgeable, informative and helpful.High End Impact Windows & Doors explained how they would be installing the high-end windows my parents selected, showed my parents a demonstration video of the installation, were always very quick to respond to any inquiries my parents had, were punctual and installed the windows with attention to detail and according to schedule.My parents would recommend them to anyone who needs windows replaced and would definitely use this company again. Thank you, High End Windows & Doors, for such a pleasant experience amid unpleasant (water damage) circumstances!PS - One of the main reasons my parents felt this installation was superior is because the company installed a wood frame, cemented it and used correctly-sized, stainless steel screws for the window installation, then cemented it, which had not been previously done by another window installer.
I just had high end complete the job at my house. All new impact windows and 2 sliding glass doors. Awesome job. Very professional from beginning to end. Passed inspection without any problems. Highly recommend this company. The crew was very kind and considerate every step of the way during installation. Everyday they left my home clean and organized. This company communicated with me through every stage of the project. Thank you.
Fantastic job ! Had a full wall blow out and a slider installed. The foreman was extremely knowledgeable and skilled at building the door from scratch. The entire crew did a great job on keeping our home as clean as possible. They treated our home as if it was theirs. Would highly recommend to anyone.
I decided to install impact doors after Hurricane Irma. I researched and visited a few showrooms and eventually picked HIGH END DOORS & WINDOWS for IMPACT doors in my Condo. I like the high quality of product, the professional customer service and the speedy quote I received in the showroom.They performed all administrative functions. Like pulling permits, scheduling inspections and interfacing with the Condo association and were here for the inspector, most importantly they demonstrated professional integrity by completing what they said they would do.The installion crew arrived on time and started work immediately. They did an amazing job; they covered everything and cleaned everything as they went along. They also took all the trash when they finished.The crew was fast, courteous, and just overall a great trio of installers.I highly recommend High End Windows & Doors Comparable pricing, great communication, excellent customer service and exemplary work. I definitely will refer them, and will use them again. I was so happy with the level of professionalism and workmanship.
High End Impact did a great job, 2 doors and windows installed. They cleaned everything, hung the blinds. Youd never even know they were there except for the beautiful new doors and windows! Id recommend them to anyone.
We were extremely pleased with the service and the final install of our two custom sized Patio Doors. They were very professional, meeting all our Condos request and our concerns. They were very methodical by carefully covering our personal items, cleaning up each day and at the end of the install. I site managed our neighbors install for the entire apartment of windows and doors and again was very impressed by the quality, care and overall results by the installation team of Mark, Leo & Gary. I would highly recommend this company for price, service and quality of work.
The High End team was one of the better choices we have made for contractors in South FL. They deliver what they promised, provide prompt and timely service, and are careful of the surroundings while performing their tasks in our condo. In addition we needed some follow up service on one of our sliding windows and they were prompt in taking care of the problem. High End stands behind their products and provide timely follow ups if needed.
This is one of the few companies we found in So. FL that would provide a quote for small projects (2 hurricane doors). My husband visited their showroom and found a door he liked. The one other company that would quote small projects wanted 100% payment up front which we thought was unreasonable. High End Impact ask for more reasonable % at milestones of inspections, ordering, etc. I dont recall the exact numbers. They told us up front that the doors would take up to 16 weeks for delivery and it indeed took that long. After the doors were installed we noticed that one door has several scratches which appeared to have been painted over post factory. We live on the beach so salt is a constant enemy and knew that any touch-up wouldnt last. We have no idea if they knew about this before installing regardless we immediately sent them pictures. They went through the claim process (no hassle with us) and 12 weeks later we have a new front door. This company is impressive in their follow through and we would highly recommend them for residential projects.
The staff workers are conscientious of their surrounding/premises in order to ensure they dont cause any damage to the home owner. Respectful and courteous staff. Want to leave you totally satisfied. The quality of the product is very good and will not hesitate using them for my next project. In fact, Ive already recommended them to fellow condo owners who have now requested quotes from High End.
High End installed my front door last Friday. The installers were fast, professional and very clean. The door itself is an engineering marvel.I highly recommend this company.
High End was highly recommended to us by a friend and a neighbor. We were about to take on a significant project of replacing our windows/doors with hurricane proof ones. This also involved a substantial amount of remodeling. We must state that they are a truly professional business that leaves no stone unturned in the satisfaction of their customers. They stay on schedule and honor their timeline commitments. We are super satisfied with the quality job they did. Thank you Dror, Rich, Josh, Martin, John, Greg and Chris. All the very best !
One great company to work with. The job was done very professional, everyone in the company was friendly. The windows came out great, additional perk is they work so clean. Keep the windows covered from the rest of the house.
I recently purchased a home requiring 7 different contracting companies, each of which sent multiple workers to my house. High End Impact Windows & Doors provided the highest level of workmanship and service, by far – so much so that the other 6 companies cannot even be thought of in the same light. Each of High End’s workers had expertise and passion for customer-service that constantly amazed me in comparison to the work most other contracting companies did.I have friends who sought to save money by having their impact windows installed by cut-rate installers and, after fixing all the damage those installers caused (e.g., moisture intrusion, incorrect installation, improper stucco/drywall work, and damage to areas surrounding the windows), they would have spent less money, had less frustration, and a had a better work-product, had they used High End Impact Windows & Doors in the first instance.I would recommend High End Impact Windows & Doors to anyone looking to get impact window or doors installed in the most proper, regulatory-compliant, and professional manner possible.THANKS HIGH END IMPACT WINDOWS & DOORS!!! Dave Black
We were delighted to work with Highend to install our Sliding Doors and Windows. Their entire Team was top notch and very professional in every aspect. The entire job was done as promised and beyond.Mr. Dror Max was extremely helpful in answering all our questions and took care of any concerns we had in very timely manner. We would recommend them highly.
Had High End Windows & Doors replace 3 sliding door and two sets of double windows for me in an ocean front high rise in Hallandale Beach.The entire experiense was very professional, courteous and prompt.Would love to work with them again and highly recommended company.
We were recommend by a family member who used High End Impact Windows and Doors. The company did not disappoint. From the start, Dror came out and measured all of our windows and got back to us with an estimate the next day. His staff, Rich and Rod who we kept in touch with throughout the whole permit and ordering process made it such a smooth progress. Communication was key. I didnt have to hunt them down and leave voicemails and wait several days to get an answer back. When it was time to have the Windows installed (roughly 5 months into the process), we were excited. Martin and his crew were punctual, friendly, and worked very hard for the whole 3 days. Ive had many trades come into the home that werent as extensive projects, and this company by far did an amazing job. Would recommend his company and Im ready to compete the rest of my home!
Wonderful craftsman and a joy to deal with. I would give them 6 stars if I could.
If you are looking for a high quality professional window contractor High End should be your choice. There office staff handled the up front process professionally and the on site installers were friendly, clean, and professional. Nothing to dislike about High End.Ken C
We absolutely loved working with High End, all the workers were so courteous and professional. They were very caring and communicative when it came to hours and access to building. I highly recommend.
From start to finish, our experience with High End was 100% satisfying. Our new windows and doors enhance the beauty of our property, and have increased the quality of our life.The staff is professional, knowledgeable, and friendly. The installing crew worked hard to get the job done timely.Could not be happier. Thank you, Dror, for taking such good care of us.
Excellent and reliable service. They will go above and beyond.We are happy that we chose this company.
If there were more stars available, I would give them to High End Impact. Remodeling is stressful and finding the right company that you are confortable with in your home is challenging. From the time they first stepped foot in my home, educated me on the different products available, demolition, installation and completing all touch ups they were a true five star type company. They were transparent with everything on what I could expect where there were no add on charges in any way. I found many other businesses did not disclose things like finishing the walls once the installation was complete. Dror, Rod, Rich and the entire team at High End Impact are all incredible to work with.
Outstanding experience from the time we contacted them to the completion of the project. When we went to their office, we were able to see the different selections as our rep worked with us to home in on exactly what we wanted. We never felt pressured in anyway. They worked within our budget, and we happily signed the contract. Once we were HOA and city permit approved, they went to work and finished the impact slider install in just two days! Their crew was so professional and really careful to keep our house and patio as clean as possible. I cant say enough good things about them. Plus, now we have beautiful, impact sliders and can stay in our house during the next hurricane. A million thank yous!
We are so pleased with the impact windows and doors. The quality is amazing! And the installers were polite, prompt, and very meticulous with all of the installation. Highly recommend this company!
I recently had a wall of windows installed in my 4th floor condo and am very satisfied with Highend Windows.In working with all company devisions, my wishes for air flow & light were brought to realization in a manner that was better than I could imagine. Everyone I worked with transmitted my needs in a perfect manner and the result is fantastic! The salesman understood my wished for ideas to the engineer; the engineer drew up a diagram that was exactly what I wanted; the financial officer kept my informed every step of the way as to when the payments were needed and what they were being used for; the scheduler worked closely with me to work out timing for installation.I cant say enough about the installers {Mark, Leo, Fabio}. They were professional in every aspect - arriving in a timely manner; the removal of the old windows was done efficiently & quickly; attention to cleanliness was present throughout the entire job; the quality of work was excellent from beginning to end; and they were men who are very interested in doing a quality job and succeeded. I would be happy to have these men working in my home for any installizations!I will deal with Highend Windows for any future jobs. They are a company where everyone involved is interested in executing a quality, honorable undertaking.M. CHESTER
The windows are great. The price was fair, and dealing with all of the office and field staff was a pleasure. The installers could not have been nicer, and showed up on time, and finished when they promised. Yes, I am in South Florida, so that is not the norm here. I feel good about my purchase.
Rod W. is one of the best people to work with at High End. Very knowledgeable and you can tell they have been doing this for years. Highly recommend this company for impact windows!
My High End Impact window and doors have just been installed and I am thrilled with the products I chose.My real surprise was on 1-3-2018 (1st day of installation) when a knock on my door opened to 5 installers. The team work displayed was excellent. Everyone knew exactly what their jobs were. This is unusual.The installers were professional, curteous and very protective of my furniture. A containment section where they were installing was put up to keep as much debris in a small area. At the end of the work day everything was cleaned up.I have watched several Impact window and door companies ( in my HOA community) over the past year and was not very impressed at the end result of the job. I did my homework and checked out at least 8 companies looking at references and Better Business Bureau (BBB)sites.I settled on High End which was an excellent decision. I highly recommend this companyThank you High End.
High Ends crew was prompt, efficient, knowledgeable and kept their work & surrounding area clean.A pleasure to have a contractor I did not have to babysit!
This company is outstanding, I have nothing but good things to say about Dor Max and his installation crew. My home was left clean and everything back in its place. It is the little things like phone calls regarding progress of project, ideas of improvement to existing conditions and referral of outside craftsmen to address the needed changes that were not in their scope of work. Office personnel were also, courteous and professional. If you need impact widows & doors call High End.
Honestly, I havent even officially hired them yet but I am so impressed with their customer service. Really, responsive and responsible.
I was very satisfied with my experience from beginning to end. My expectations were exceeded. I have shopped around a lot and High End was definitely the best. The entire team was very professional, nice, and responsive to my needs, from those working in the showroom and office (Joshua, Rich, Tom, and Rod) to the installers (Marek, Leo, Jon). Highly recommended!Sidney Sabbah - Hallandale, FL
Excellent to work with and excellent job.Highly recommend.Came highly recommended by a friend who used them.
Outstanding workmanship combined with excellent customer service make this company a great find. Highly recommend.
DELIVERED AND INSTALLED BEAUTIFULLY. VERY RESPECTFUL TO YOUR PERSONAL BELONGINGS AND SPACE.
We had two separate windows replaced that were very difficult to shutter in preparation for storms. I was very impressed with the installers professionalism and the quality of product delivered. Very happy with the result and most definitely would recommend High End.
They took my info over the phone and sent me a quote. I stopped by their little store to see the products and discuss the project with them. They did not look very open for any discussions. During the conversation I mentioned I did not want to buy the brand they were pushing and requested another one. The sales person promised to send me a new quote in an hour or so and he never did. Obviously he wanted to sell me on a bad product for a commission or whatever reasons...How can you trust them with such an investment?
If you are looking for a company that provides high quality products and great service High End is your company. The installers did a great job! They were always on time, friendly, knowledgeable, and left the job as clean as before they started. We are extremely happy with our new door and windows.