You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salespeople.” Those times have changed! At Wilder, you get friendly people that don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. They treat you with respect and kindness. That was my experience with Wilder Toyota. I want to give a huge shout out to GRANT, my Sales Consultant. Grant followed up on all of my pre-car purchase questions with rapid and informed responses. Grant kept me informed on the upcoming delivery of my new Rav. Grant listened and responded in a professional manner with no pushy sales tactics. Grant is extremely knowledgeable about all cars and took time to review my Rav 4 XSE Hybrid Navigation and Multimedia System with me. Grant is truly an all around good person and seasoned professional! Another shout out to Sales Manager, Guy, who personally drove and delivered paperwork to our home after the purchase. Thank you to especially Grant, and the team at Wilder Toyota!

The parts department is very knowledgeable and courteous and friendly.So you need a part and for some reason they dont have it in stock ! They can have it the next business day if you call early ! I recommend these people to get your right parts !!!

I’ve never written a google review before but my experience at Wilder Toyota merits one. Grant Williams is my hero. He literally got me my dream truck, and against some considerable odds. He’s straight-talking and goes above and beyond to make the whole process enjoyable. Bill and Micki were also very warm and helpful with my questions and concerns. I really would give a seven star rating if that was an option.

Just bought a 2021 Toyota Corolla Hybrid at Wilder Toyota. Its an amazing car! It rides smooth, has cool safety features, is energy efficient (52 mpg!), and really is fun to drive. My daughter said the same the first time she drove it.I originally wanted a used small SUV hybrid, but none of the newer ones at Wilder fit my criteria or price. On my 2nd visit, about to give up, Tom the salesman helping me suggested the 2021 Corolla hybrid. The price was doable (a rebate helped) & I liked just about everything about it, especially the environmental & safety features.Tom gets my 5 star rating because: he was helpful, friendly, followed-up after my first visit, didnt use high-pressure sales tactics, was knowledgeable about the cars he showed me, and respectfully answered all my questions about the car (the one he didnt know he looked up in the owners manual). He took the time to help me find the best car for me. I wouldnt have found it without his help. I love it!P.S., The cherry on top of the whole experience was Toms suggested test drive route. It was just a test drive on a country road, but the views at every turn were spectacular. I was able to get a feel for the car while enjoying a quiet, smooth drive on a beautiful, sunny afternoon.Masks & other safety measures were used indoors & out to protect customers. They also re-cleaned my car & the key fob before I took possession.

Recently bought a used car from Wilder Toyota. Grant Williams was my salesperson and if you ever need a new car, give Grant a call. He’s an excellent person to help you. He will always be honest with you and will help you find the vehicle you need. Couldn’t be happier with mine. Thanks Grant!!!

Santiago assisted me with my appointment and he was great! He answered my questions, treated me with respect, and kept me informed during my service appointment. He was great to work with!

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” -Those times have changed! At Wilder, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. They treat you with respect and kindness. That was my experience with Wilder Toyota. I want to give a huge shout out to GRANT, my Sales Consultant. Grant followed up on all of my pre-car purchase questions with rapid and informed responses. Grant kept me informed on the upcoming delivery of my new Rav. Grant listened and responded in a professional manner with no pushy sales tactics. Grant is extremely knowledgeable about all cars and took time to review my Rav 4 XSE Hybrid’s Navigation Multimedia System with me. Grant is truly an all around good person and a seasoned professional! Another shout out to Sales Manager, Guy, who personally drove and delivered paperwork to our home after the purchase. Thank you to especially Grant and the team at Wilder Toyota!

Faulty installationCaused sensors in truck to go bad.Had to pay to have the cheap brake assist removed an had to replace 2 sensors at 45 each an still never used any of it .

Friendly honest service reps at the service desk. I just wish it was easier to get an appointment.

Great service employees, very informative. Car was washed and sparkling on pickup.

Jesus and Sydney were great and had fast service and offered great prices and highly recommend it.

WILDER TOYOTA SERVICE DEPT.This place was awesome! As most know, dealership mechanics are usually top tier and are trained to work on specific brands and most of those mechanics feel comfortable working on all the other brands too. However, this type of service usually costs double of what the average auto shop does. Well guys, I’m here to tell you that the prices at Wilder are hard to beat. I Inquired about a service on Thursday and was given the price and I was astonished due to the fact this price was $60 less expensive than the cheapest shop in Port Angeles/Sequim. And saving $60 on a $160 bill is amazing at the least. Also, with any service they do a free and thorough inspection of your vehicle. Needless to say driving away from Wilder Toyota I felt confident in my vehicle and wasn’t worried about them doing any sketchy stuff to my vehicle (believe it or not, it happens often around the world).

Wilder is decent. bought 1 car traded it and now wish i had my wilder car lol still.

Nothing but good things to say about my visits to Wilder. I have a Dodge and a Toyota and the staff are always friendly, professional, and courteous. Recommended

The folks working here are so so sweet and helpful. In the midst of my emotional car troubled blues, they were so patient and made me feel supported. They really know what they are talking about and helped me understand a lot more about my car and it’s quirks. Would highly recommend coming here for assistance!

Bought 4 cars from them. Nice people, especially Steve and Jason in service department.Also Chris in sales.Wont wont Wilder!

Weve purchased 3 cars from this dealership. Always a pleasant, no games experience.

Service is good but every time Im there, some employees and customers are maskless. I feel compelled to wait outside.

New to area and I needed tire rotation and oil change. Customer service was stellar, very covid conscious and thoughtful. They didnt push any products, did a great vehicle inspection which is very helpful. Very impressed with this service departments.

My family recently purchased a 2020 4Runner. Our sales guy was great and patient with us as we bounced between a few different vehicles before ultimately choosing something completely different than what we initially came in to buy.We havent been too impressed with the service department yet.Our first impression was when they failed to fill the gas tank (something that came with the purchase). We notified our sales person and he was quick to remedy that situation. But, we definitely made a mental note about something, that is common routine, was so easily overlooked.We also purchased the NW protection package and scheduled 2 days to drop the 4runner back off. My husband was on a tight schedule the day he purchased the 4Runner so, he only vaguely knew what it entailed... we felt bad not cleaning or belongings out before drop off after realizing they had done stuff inside the vehicle too.But, upon emptying the black trash bags our belongings were put in, we found a really dirty, pink sock. My family has never purchased a sock that color/ type, nor had we had anyone else in our vehicle the short time it had been in our possession. It was an obviously worn, really gross sock.... disgusting.Were really reluctant to continue using their service department in the future.We were also unimpressed with the small loner car offered while our vehicle was in the shop. Thankfully, we decided to keep our other SUV instead of trading it in so we had a vehicle our family could actually fit in/use. Something to keep in mind if you only use one vehicle and need something that your car seats will safely fit in/ install correctly.

Tom Smith was excellent!Thank you so very much!

Just got my 4th car here. See Devon Bayle for a knowledgeable and professional experience. He was so easy to work with. Best sales person Ive worked with there.

Always have a great experience. Tony is the best. Found my daughter the perfect car. If she didnt, I would have 🤣 thanks Tony

Worst experience buying a used car, ever. I went to Wilder Toyota to test drive a used truck but liked the looks of a car that had just been traded in. I test drove it and liked it even more. They seemed to be familiar with this car and offered me a price. I accepted that price and we proceeded with the paperwork. About 1/2 of the way through the paperwork Biff (not his real name, but the salesman assigned to me) stopped what he was doing, looked around and then asked: are you here without a husband? This car, the business in Forks, is there someone else we need to call? I should have gotten up and walked away from Biff and never looked back at that point, but I really wanted that car. I went ahead and answered Biffs offensive questions and things just went downhill from there. The car I purchased needed a new windshield, battery, detailing and a possible fix of any mechanical issues; as I also purchased an expensive service agreement. Biff assured me the car would be ready in about a week, and sent me on my way in a loaner car. Said loaner car was a sketchy Dodge 200 that smelled like a mix of sour milk and cat urine and had flickering dashboard lights. I wont subject you to the rest of the bullshit I was fed by Biff in the coming days but 17 days later, I called and spoke to the manager at Wilder Toyota and she directed me to the manager of Wilder VW. To his credit, he went and found my car and presented it to me. He and the in-house detailing crew earned the mandatory star given, here. The new battery was still in the back of the car. Exactly ZERO service work was performed on the car, to my knowledge, during those 17 days.Dear Wilder Toyota: women not only drive cars, we sometimes buy them, too. Without husbands, even!  FYI, a local VW specialist was able to fix my car in a matter of days, which included ordering a part. Im now prepared to drive this car knowing the service agreement I purchased thru Wilder Toyota isnt worth the paper its written on. Ladies: consider yourselves warned.

On a road trip from California. Had issues with a dead battery. Ran it into Wilder for a thorough check. They took me in right away as I was heading out of town the next day. Gave it the once over and found all was fine and sent me on my way within an hour or so. Polite friendly service to top it off.Thanks Jason and Santiago!

Great job, really appreciated them calling and scheduling with me. The car wash guy did a great job too.

I disagree! Theyre 5 *all the way. They are prompt, courteous and very attentive!

Great service and very friendly. Right on time. Told me it would be an hour, and it was an hour. Absolutely will go back.

Nice and professional staffs.

My husband and I purchased a pre-owned vehicle from Wilder last week. We were in great hands working with Phillip Beck. I contacted Phillip about a week prior to being able to come to the lot and test drive, and wanted information about the value of our trade in. He was extremely responsive the whole time and answered every question thoroughly. When we were able to come to the lot, he let us test drive anything we wanted, pointed out other vehicles he knew of that might be right for us, and shared real opinions about all the vehicles. He was realistic about what we could afford, and we worked together to find the right truck for my family. I felt like the whole transaction was executed with patience and integrity. My husband and I left feeling very valued, and plan to return for all future services and purchases.

I have been looking for a new car for 3 months and it has been absolutely stressful and disappointing. Most dealerships start with an astronomically high interest rate just to see if you would bite but NOT these guys. They actually brought the lowest rate the first time and this I believe is the reason why: they actually care about their customers. They wanted what was best for the customer, NOT the dealership like 99.9% of all the ones out there. I ended up buying a lower model for the price and they offered to put leather in at an AMAZING price which in a sense made the model jump up a trim which was OUTSTANDING. They were so helpful and relational. The anxiety that usually comes with buying a car and always coming in with your dukes up was not the case here. There were a couple non negotiable things they I wanted to fix and without a bat of an eye, they fixed it on their dime. To sum it up, if you go there, make sure you work with Grant Williams in Sales and Rick Hoover, the Sales Manager, and Judy the Finance Manager. This trio was a dream team from Heaven! Even though this dealership is TWO HOURS away, it is so worth it. We will be buying all our cars through this dealership. Thank you Wilder Toyota!!

I brought my Jeep Wrangler to Wilder for warranty work from another dealership. Their service department failed to install a rear main seal properly on my Jeep Wrangler. This forced me to bring it back to them because it was leaking oil again. They told me that they installed the upper seal backwards because that was the way the previous dealership installed it. All they could do is blame the previous dealership and take no ownership in their mess up. The previous dealership paid them 1300 in repairs to ensure our happiness.Update: a year later theyre second rear main seal install failed after approximately 6,000 miles. We called they repeatedly hung up on us. We finally got a hold of somebody at Wilder willing to listen and they stated we were outside of theyre warranty. Their staff also wanted to add that there must be something else wrong with our Jeep and again wanted to pass blame. We learned a lot about Wilder this year they dont like you questioning their work and that they dont stand by their work either. Save your time and money and go somewhere else.

Everyone had on a mask. That was good. Good work on car, too.

Did loads of research before inquiring on a particular vehicle. Tom Smith contacted me and was very easy to deal with. No pressure in the least. Very helpful and friendly. They addressed my needs and we got a beautiful car for the family. Very happy with our experience. Best experience in town!

Great experience, love my RAV4! Special thanks to Gary for being such a great salesman to work with. Great dealership!

Wilder Toyota is an amazing! I have purchased several vehicles from them over several years and I have always had a great experience. Their staff in sales, service, and parts are all pleasant and knowledgeable. I trust that when I deal with them I not only will be satisfied in the end but that they will work to get me exactly what I want for the price I want to pay. I wouldnt buy a car from anyone else in Port Angeles!

This company and its employees are abso-frigginglutely incredible and VERY helpful! Dont waste your time going somewhere else.

Amazing service whent above and beyond.

Seemed very helpful and went above and beyond with safety.

I get my Prius serviced here and have always had a favorable experience. Once, I got mixed up on appointment time and arrived 20 minutes late and they still worked me in. I appreciate that they vacuum and wash my car, nice touch!

Caring folks taking care of and maintaining my Car 💞🌺

I hadnt bought a new car in 25 years and Scott Catterson and Wilder made the buying experience FUN! I was introduced to everyone in the dealership and treated so well by everyone. Its genuinely sincere, not treated like some random customer.It all started when I asked if the Toyota model I was interested in could be brought to me for a test drive (20 minute drive) and absolutely. I wanted to drive it where I know the area and not where the dealership is.Wilder wants you happy. They succeeded with me. :)

Excellent service great people thanks Wilder Toyota

We love them!!! Service is wonderful! Steve &the crew is always so hospitable to us, including our little man, Chato (our pup!) Guess we owe them...a lot of dog biscuits!!! They have worked on our cars through out the years. Thanks you guys, you are the best!!!

Chris was da man! Just went to check out Camrys with all the safety whistles and bells. Fact finding mission only. Well Chris presented us with an offer we would be crazy to walk away from so we pulled away in a 2019 Camry Sport model and it is awesome! Thanks to Chris, and to Wilder Toyota!

New Corolla hatchback is the high-tech rebirth of the practical, economical, and fun to drive Matrix/Vibe. They have two in showroom avail for test drives. 42 Mpg highway and still those folding down backseats to make large cargo area.

I traded my Nissan NV200 for a Promaster City for my cleaning business, and I could not be more pleased with my experience! Kevin made sure my transition was seamless. I would recommend Wilder to family and friends, and I would definitely send them to Kevin :)

Awesome

The service department is the best ever. Everyone in the service department is helpful and they take their time to answer ALL of your questions to your satisfaction and understanding. I was just there and Jason Taylor was so good it made it a great experience.Thank You

Everyone is so helpful and friendly!!

There allways great people to work with.

This was one of the easiest car buying experiences that i have ever had. Zach Wadsworth was loads of help, he listen to what i was looking for and helped me find the the vehicle that i have always wanted. he was very good about giving me what i wanted and not what he thought i wanted or being pushy about a vehicle that was only part of what i was looking for. IF you go to wilder auto ASK FOR ZACH!!!!!! O and you cant forget Kelly Omera he is really awesome. He is proficient at making the process very pain free, this is not the first car that Kelly has helped me purchase and every time he gives me the best deal out there i am always surprised and happy with what he gives me.

From the time I met the salesman who greeted me to the next week when I bought a terrific vehicle, my experiences with the staff and products were terrific. The salesman showed me the vehicles I requested promptly, I test drove the vehicles I especially liked a few days later, and bought my vehicle a few days afterwards. Every step of the way, all staff was friendly, courteous, and assisted me without any pressure to buy at all. My salesman was the best Ive every dealt with- knowledgeable about each vehicle, friendly, and courteous ! I love driving the SUV I purchased and especially like the certified car warranty! Thank you for being such an excellent dealership!

It was a great experience. They were helpful and not pushy. Thank you guys

They have always had great service for us, give us information on what services are due next.

Service department is terrible. Received the northwest package with resist all treatment. My vehicle came back with scratches all over it. Will be receiving a new window because of this ordeal, have yet to be scheduled for it to be replaced. The salesperson who sold me my vehicle was the only person to let me know of appointments and getting these problems solved, unfortunately she has since moved on to another dealership. So I have not received word on anything with what is going on with fixing these issues. Service department is a complete cluster and won’t even schedule my appointments! My concerns have not been addressed despite paying a good amount for a brand new vehicle. I will not be going to Wilder again!!!!!

Have always had great service. Today was different. I hope tomorrow we can work out my billing issues.

Very helpful service department. Always takes time to explain work done before and after work has been completed. Thanks for the car wash!

They were fast and very friendly when doing the airbag recall on my car. Nice waiting room, too!

The last two service appointments have been disappointing. The first appointment was warranty which they tried to charge us for. The second was for a particular reason and a vehicle check for 15.99. The particular issue wasnt even checked. Lousy Toyota Service department as far as I am concerned

Had shaking vibration in my brakes coming down Hurricane ridge. They inspected my brake pads rotars and calipers at no charge. They let me know everything was good. Not only did they not charge me, but they also washed my car. Great store and great people.

I have a Toyota. We always get great customer service, they are awesome. Thanks.

Very happy with my purchase and the way my Wilder family has taken care of me and my vehicles.. The sales, finance and parts department is out standing and I love the way the service department makes my vehicle safe and dependable. I tell all my friends and family to go to Wilder Auto for parts, service and sales!!!! I will be a part of the Wilder family for life!!! :)

I loved Toyota Wilder in Port Angeles, I thought Shawn Gillian was an awesome salesmen he treated me very well and made me feel like I was taken care of and he went out of his way to try to make me feel comfortable with my purchase I was very impressed by his attentive and caring nature. I really think he deserves a raise or at least a way to go buddy . Thank you for being such an amazing team.

We are lucky to have this Toyota dealership not far away., Friendly and knowledgeable staff always helpful. We bought one car here and well buy again ☺

Great service, great people and a whole lot of Toyotas. With that combination you cant go wrong.

The absolute best dealership where we service our Avalon and Camry Hybrid! Go Jason!!! Woot woot!

Awesome place

I simply want to express my appreciation to all those in your organization who helped me with the purchase of a fine Toyota pickup truck. My recent purchase of a used vehicle from WILDER TOYOTA couldn’t have been more satisfying. My objective was to purchase a low mileage, good conditioned, reasonably priced small pickup. Upon my initial visit you did not have ‘my vehicle’ in inventory. Fortunately SHERI OKAMURO was my sales representative; she gave me every assurance that in reasonable time we could accomplish this. From this initial contact through delivery your ‘team’ has been totally considerate and helpful, a pleasure to work with. But it was Sheri who brought it all together with her optimism and reassurance, her skill to listen, and her timing and ability to move the process forward.I couldn’t be happier with your dealership, with your sales rep Sheri, with the process, with the ‘deal’, and especially with my new truck!Sincerely,Chris Minard

Did not feel high pressured. Excellent section of new and used vehicles. Grant was my salesman and highly recommended him.

Recently bought a car here and my mom, my step dad and I all LOVED our sales guy, John Lawler. He was so nice and friendly and really made car buying a pleasant experience for us! He didnt try to upsell anything unnecessary and he listened to everything that we had to say or ask and he was incredibly patient as well as thorough when showing us the features of the car. I would definitely recommend Wilder to a friend and I would definitely come back!

Perfect. Car runs like brand new..I will always have my car serviced at WILDER TOYOTA

Love all the cars!! Wish I could affford a used car!!! Someday I hope to!!!

The woman named Karen in the parts department REALLY KNOWS the parts department, is kind, friendly, and SO helpful too.

I bought a Toyota Highlander from Wilder Toyota. Their service is excellent, and they made the buying experience easy and pleasurable. I will recommend Wilder Toyota to my family and friends. A+

Bought a vehicle here for business use. Very easy process. They took very good care of me.

Yay they are closed Sundays so you can check out their inventory without getting harrassed by a sales person trying to run your credit.

First off Ive owned several toyotas in the last 20 years. I have never been treated so poorly as I was treated at Wilder. I went to get an oil change and the employee I had the pleasure of dealing with was as rude as they come. Im from Missouri and the dealerships down south know maners and show respect. They need to read up on the Toyota Care agreement because clearly they do not understand how it works here. I left without an oil change because I felt with something so simple that they could not get it right. Long story short it will be worth your time to drive somewhere else.

Great experience from salesperson to manager to administrative, recommend!

Awesome! Friendly staff and great service.

Great experience purchasing a car, went to other dealerships but wasnt satisfied. Came all the way from Hawaii and was happy with the car we found and the customer care we received at Wilder Auto. Mahalo

On business trip, 150 miles from home. Made it to this dealership with my Prius.... windshield wipers had stopped working during my travels. They ordered new wiper motor from Oregon, so will be late tomorrow before they can fix it. Raining... didnt know what to do. No loaner offered. Was directed to go to Walmart and buy RainX so that I can drive without windshield wipers in the rain. I drove in rain to Walmart and got RainX. Very upsetting, & dangerous.

Had to rent a car and they were great. Friendly and helpful in a stressful situation!

I extremely happy with Wilder. Everyone is professional and friendly. I will continue buy my cars and tell others about my experience.

Last month Wilder Toyota installed a new alternator in my Lexus for $750. Right after my check air conditioning sensor was on and the a/c no longer worked. When I brought it back to check the a/c I mentioned I hoped it was something simple that wasnt reconnected since it happened after my car was worked on but instead after having my car all day they quoted me $2,587 recommending to replace 3 parts. No thanks, Ill roll down my windows. A week later a friend looks under the hood and you could visibly see and reach what needed to be reconnected. TADA my a/c works fine again and check a/c message is gone. Whether it was gross incompetence or a flat out lie to weasel an unnecessary $2500 out of me, I do not know, but neither are acceptable. I will never trust their service dept with my business again. Ill add pics.

I enjoyed my experience there. I will be back.

These creeps ripped off my elderly mother for thousands of dollars for a simple and inexpensive carb repair. Even said they removed and cleaned her gas tank out for $800 and I verified that it was never removed from the chrysler dealer!

Great service. on time good mechanic and front personnel.

Great Salesmanship and they take care of you!

Very disappointed in their service. I stopped in with a bad blower motor and a great deal of water dripping on the front floors. Wilder fixed the blower but said the issues were unrelated and essentially refused to spend any time figuring out where the water was coming from. I took the car to another Toyota dealer and they were dismayed with what Wilder did, saying the two issues were absolutely connected: the flooding damaged the blower. The other dealer quickly identified and fixed the leak problem and also removed and dried out the rug for us. Wilder staff were friendly but sent me on my way with a leaking car that might well have blown another blower. I felt they were trying to move things along and did not have good service and my best interests in mind.

We recently bought a beautiful 2005 Mustang from Wilder, not only was everyone there helpful, but went out of their way to make sure everything was exactly as we wanted. Our salesman Grant,went over all the fine print with us, didnt take long to go through the process, it truly was a enjoyful experence!

Make sure to ask for Russ!

My car was still leaking fluid after being serviced by wilder toyota a couple days before, so I brought it in to be examined. It was a Monday, so I had all three of my kids in tow (yikes). I was totally bracing myself for an hour plus of wrangling crazies in the lobby until I realized that the service department had a dedicated kid room right off the waiting area!!! It had a small sofa, two arm chairs, a basket of library books, a fish tank, and some really engaging toys. We were quietly contained in our own space and didnt disturb anyone!!! I couldnt believe how well the dealership was set up for waiting kiddos. Also, the staff was promt, polite, fixed the leak, and washed my car!!! It was worth the hour wait just for the car wash (my special needs son does not do carwashes, so the car was pretty gross). Great experience!!! We will be back.

I am happy I got to buy a great car from here. I really like all of the people who helped me.

I stopped by the Wilder today to get the radio code for my old VW. My battery had died and the radio had reverted into Safe Mode so I needed the code to revive it. They told me that this will cost me $110!! I think this is the latest and the most outrageous rip-off this dealership has conceived yet! If you search the web, every reference and chat-board tells you to be aware of the crooked dealerdhips who might want to charge you for this service which essentially takes a couple of minutes to look up with the VIN or radio SN. The service rep. gave me a lame excuse that they had given the code to someone and it was wrong and ended up costing the dealership $900 to fix the radio, which sounds like complete nonsense. If the code was wrong, the worse that could have happened was for the radio remaining in the Safe Mode and requiring another try in a few hours( this is also on the web and discussed extensively) . For me this was the straw with this dealership and my Jeep and VW will never go back to this place nor will I ever consider buying a car from them in the future.

Nicely you have good workers chaleena crist

Very professional staff in every department. Wonderful owners, who really care about their customers.

Squeezed me in to check a trouble code and found time to do an oil change I needed

Get my Toyota serviced here. Nice people.

Very good service, no pressure.