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Life Storage - Port Arthur
9595 US-69, Port Arthur, TX 77640, United States
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Life Storage - Port Arthur
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De
Review №1

Shanequa that waited on me was excellent. She made me feel welcomed. She answered all my questions and some I didnt ask. I will send all my friends that is looking g for storage here. Giving Shanequa a shout out.

Mi
Review №2

Shanequa is a amazing wonderful person she help me with all my questions i asked they should have more people like her

Ja
Review №3

I had a good experience with Shanequa Vaughan with getting set up with my storage she was very helpful and patient with me!!!

Bi
Review №4

Great friendly fast service! Management is really responsive and calls you back fast. Reserving units and changing units are easy.Thanks!!

Mi
Review №5

I love my visit Ms. Shanequa Vaughns was the sweetest... She was so helpful... I think she deserve a raise... Thank You

Go
Review №6

Shanequa was very helpful and a very nice person and she help me with everything and she always have a smile on her face 😁😁😁

M
Review №7

The registration process went very well. Shanequa was a great help and was very knowledgeable.

Mr
Review №8

Ms. Cooper is very nice and helpful... She was empathetic and understanding to the Crazy Moving situation I was experiencing.... Thank u for your services.

Ke
Review №9

My name is Kevin Sheppard I rented a storage unit at 9595 Life storage location this is my third time using Life storage in the last 6 years one reason being the manager is awesome Miss Chrissy Cooper shes an awesome lady and that was the first thing that bought me Back to Life storage for my good experience with Mrs Chrissy Cooper the store manager and all everythings been rewarding service been good I never been to a better storage unit ever give 10 thumbs up awesome awesome experience will recommend it to other people and once again kudos to Mrs Cooper outstanding lady Ill stand in service thank you so much

Da
Review №10

Nice easy access ladys in office were easy to deal with and very helpful only down side was the spiders but for an outside unit in Texas not much you could do about it

Ky
Review №11

The Port Arthur location is outstanding. The manager Sharita was fantastic. I arrived at the wrong location, she helped me get where I needed to be. Im very pleased with my unit, along with the customer service. Everything was accessible with no problem.Thanks Chrissie.

Da
Review №12

Chrissy is amazing! She is very helpful. Thank you for great service with our storage needs.

Ka
Review №13

Shenequa was such a blessing to work with. She was able to help us decide what size unit we actually needed. We were greeted with a smile 😊

Pa
Review №14

Very happy to have stopped by such great establishment

No
Review №15

Shanequa and chrissie are amazing people they answered all my question and I will tell my friend and family to come storage at lifestorage

Ma
Review №16

Chrissie was very helpful will recommend this storage unit

Wi
Review №17

Shanequa is a great employee and she always helps me with anything i need

Ge
Review №18

Chrissy is a very hard worker she keep everything looking great

BE
Review №19

Friendly staff, reasonable rates

Li
Review №20

Manager Chrissie Cooper was very friendly and helpful

Da
Review №21

Chrissie Cooper was very helpful and nice 😎

K'
Review №22

I have to say i was kinda nervous about putting my things elsewhere until i met this sweet young women who name is Sharita she made everything so much easier for me, and now i can always depend on life storage.

Ra
Review №23

Best friendly people u can meet happy to help you will all your needs

Wi
Review №24

Chrissy was extremely helpful. I was able to get in and out in 10 minutes, with a third space. Very professional and helpful. Highly recommended.

Jo
Review №25

I just have to say how much I appreciate Mrs. Shanequa Vaughns! Soon as I walked in she greeted me with a smile and was more than willing to assist me with my all needs! I wasnt too sure about getting a storage unit at the moment but I walked in for information walked right out with a great deal on a unit!Property is clean, access is great, and security is top notch from what i have originally experienced. Thank you again Mrs. Vaughns and Life Storage for giving me a space while I am away!P.S Dont forget to bring the team to Tia Juanitas before May 8th!!!

Le
Review №26

Chrissie Cooper was very help, love doing business with her.

Da
Review №27

This Storage unit is the BEST by far .. The head Mgr Miss Chrissy is pleasant Very Very helpful and her Customer Service is refreshing and that by far was the best experience I experience in a long time her Friendliness and customer service will have me suggesting every and Anyone I come in contact looking for a storage to definitely go there . It’s clean it’s just somewhere u can rest assured you’ll get your money and time worth ... Hands down Miss Chrissy you definitely make that place a 10 star atmosphere....

Pa
Review №28

Shanequa was very professional and knowledgeable

Do
Review №29

Sharita was very helpful and very nice. Thank you sharia for a great experience.

As
Review №30

Chrissie always has great energy when I speak to her. Even if it’s a small question she gives accurate information or will research to find the answer to my questions.

Al
Review №31

I would like to say that shanequa and Chrissie are some amazing wonderful people they answer all my questions that I had and I would tell everyone to come to life storage they real do help you with everything you need

Da
Review №32

Chrissie and shanequa are great people they help me with everything I needed I would recommend everybody come to Life storage for all of their storage needs

Fr
Review №33

Thank you so much Chrissie for making this transition a smooth one. It began with a phone call reminding me of my request for space. She was very pleasant and helpful. I didn’t realize the place was that big? She made my experience there very memorable on this Memorial Day! My first month was free! ❤️ I will refer others! ❤️

Ja
Review №34

Love this storage place people are so friendly and will help any way they can would recommend this place to any one give them a call

Rh
Review №35

Shanequa was so amazing she help me with all my questions about a storage unity

Ch
Review №36

Chrissie was great, very fast and very helpful. Made it easy!

CD
Review №37

Christie was fantastic. So nice and helpful.

Sh
Review №38

Life Storage is hands down the best

Vi
Review №39

Very nice people. Clean facility. Did everything, including signing paperwork, over the computer ( email ). Great experience and reasonable pricing.Climate controlled.

Pe
Review №40

Service was great Chrissie was very professional

De
Review №41

Chrissie She is a very nice lady and very professional woman

De
Review №42

Chrissie was amazing!! Very knowledgeable and extremely thorough. Thank you for your help Chrissie.

Ra
Review №43

Centrally located on Hwy 69 . Next to Faith Tabernacle Church . Easy access to quality storage facility .

Er
Review №44

They were very helpful and pleasant.

Ch
Review №45

Great service

Co
Review №46

A+++ service! Thank you Chrissie for the great customer service.

Ja
Review №47

My mother had been a long-time customer of Life Storage. Recently, I was charged with the item-removal task of the three units she rented at this location (#343). Despite the fact that they were losing a valued customer, the manager Chrissy was so helpful and made this emotionally and logistically difficult task so much easier.

Je
Review №48

My experience at life storage is a plus excellent customer service is lfacitly to clean great 24 hour access our climate control great customer service experience for them they’re excellent

Yo
Review №49

At Bohol Philippines 🇵🇭 Im with my fiancee. We travelled so many places in Bohol.

Ri
Review №50

This place is great place to put your things the management is great the place is always playing Miss Cooper in the staff they really work hard and they are great people I recommend this place 100%

Ve
Review №51

Mrs Chrissie is so sweet she made my move in a breeze

bl
Review №52

Great Service from Shane quality & Chrissie!!!!!!

Ma
Review №53

Ms. Chrissie was very helpful and patient with my husband and I. She answered all of our questions and demonstrated great customer service.

Ma
Review №54

Chrissie has a great personality anyone needing a storage go see her.

As
Review №55

Expensive but good.to you if you have been an established customer.

De
Review №56

This entire process was a pleasant experience. I would definitely recommend renting from here.

Ch
Review №57

I have loved storing with Uncle Bobs! The staff is always courteous, professional, and accommodating. The facility seems to be very well maintained and always clean! Dottie has been wonderful! She always notifies me if Im late and keeps me up to date! Philicia has also been so helpful to me. Both great young women!

Dw
Review №58

Good customer service and kept very clean in the climate controlled area

Je
Review №59

The young lady next door ran over to help accommodate me. My move in process was a breeze. She knew what she was talking about, she took her time. She went above and beyond. Very pleasant. She explained everything well. Thank You.

Ti
Review №60

Mrs. Chrissie Cooper is the best! Awesome Customer Service! Great people skills.

St
Review №61

This is my second time renting.Never had a problem, will rent again.Chrissie is great & Sharita got me taken care of. Great Customer service skills.

5o
Review №62

These two beautiful women here at life storage, indeed with give you the best hospitality while keeping things professional as they help make sure your needs are met in faster times then your friendly neighborhood walmart cashier. Give them a look up whenever your in need of a sincere storage experience.... 🙌🙌

La
Review №63

She was very friendly with me.

2C
Review №64

Chrissie was my sales person. She was awesome! Very informative & answered every question I had. Would definitely recommend her & her store

An
Review №65

I usually dont write reviews but it has been awhile since Ive experienced great customer service. Although I was only looking for prices, Sharita made sure that every question I asked was answered with a smile. Very personable. Thanks again for your help !!!

Ma
Review №66

My husband and I have used Uncle Bobs Storage twice and it has been a great experience both times. The facility is always clean. We never have to worry about bugs in our storage space, and the staff is super friendly. When we no longer needed our large storage, the staff was more than willing to help us find a smaller space that was better suited to our needs. The best thing about the storage-to-storage move was that we got a credit to our account which was almost like having a discount for the first month in our new space. I always recommend them to others who are looking for a storage. Unlike the horror stories that Ive heard about storage facilities in the past, NOTHING has ever come up missing from our storage. Its a very safe place to store your things.

ta
Review №67

This is my 2nd time using this facility. I highly recommend it. Sharita was very polite, great customer service, and made it easy to complete the rental process. NOTE: So far, this place has not flooded even during high flooding disasters. I was using it during hurricane Harvey - it flooded all around the area, but not in this building.

Ju
Review №68

Chrissie and Sharita are hands down the best and friendliest people I have ever had the honor of meeting. Fast, friendly, and helpful. I wish I could give more than 5 stars!

Go
Review №69

Nice clean facility and the manager Ms.Chrissie was awesome

Ma
Review №70

Great facility with excellent service. Its pricing is on the higher end, but not outrageous. They also have incentives for months free or half off. Access to the units is limited between 6:00 AM and 9:00 PM. I did not expect that part since my last unit I could access whenever. You can pay online which makes it absolutely worth it.

Tr
Review №71

Mrs. Christie Cooper gave a very nice tour of storage facility and was very welcoming on my first time being here. Thumbs up!

Ja
Review №72

The staff was very helpful and friendly. They helped me with all of my needs. The facility is very clean and well maintained. Very happy with the service!

Se
Review №73

I had a great experience at this facility. The manager was so helpful and very professional! The property looks great. I would strongly suggest storing here!

Cl
Review №74

Customer service was great

Ju
Review №75

Excellent and quick service.Ms. Shariita was very nice. And made every thing so simple . As I walked out of the building she gave snack cakes and bottled water to my 2 children.

La
Review №76

My experience w/ J was a great one. Im a returning customer because of the location, price & customer service.

Ki
Review №77

It’s not everyday you get to meet friendly people who love what they do.was OUTSTANDING!!!Service Was Outstanding the light skin lady with the long twist a smile can take u a long way keep it up sherittea thanks !!!!

Sa
Review №78

Philicia was absolutely amazing setting me back up with a new unit. Ive used this company for over 10 years. never had a bad experience

He
Review №79

My problem with Life Storage even though Ive had a unit here for a couple of years now is they will not work with you if you are on a fixed income you have to pay at the first of the month some people that are retired or disabled do not get their money at the first of the month and they dont care theyre going for that late fee because theyve gotten very very expensive since Harvey they took away the dumpster. You have carry ypur trash off the premises. I dont know maybe three stars is too much for them the personally I think they should work with their customers a little bit more and offer them instead of paying at the first of the month if they want and pay it the 15th of the month they should allow it without it racking up $50 every month extra in late fees. For the high rates one would think they would provide a dumpster. If you are looking for long term storage. I would go somewhere else.

Ja
Review №80

It has been such a pleasure working with Chrissie Cooper! She is always very helpful, polite,friendly. Thanks for all of your help Chrissie and Sharita!!!

Ja
Review №81

Been using this storage area for 3 years, the staff here always nice and helpful. My only complaint is that they used to have a dumpster and box recycle bin and apparently people abused the priveledge after the Hurricane and ruined it for everyone else. Now theres nowhere to throw garbage away or boxes. The staff is great though.

AD
Review №82

Sharita is very sweet and cooperative.Building was very clean.She also greeted As I walked through the buildings, and helped in every way she can!

ke
Review №83

Ms Cooper, was very professional and nice, we rented a storage with Life Storage because of fabulous customer service.

Ja
Review №84

I highly recommend Uncle Bobs Self Storage. The staff are very helpful and friendly. The place is always clean and they have really affordable prices for storage space.

Ke
Review №85

Pleasant visit, nice ladies who helped me with all my needs in a jiffy.. will recommend

YU
Review №86

I had a great experience with Mrs.Chrissy!! Her customer service was amazing!

Pa
Review №87

Management keeps the property in great condition. Everything is simple and easily taken care of online. If I need storage again I will be back.

Ka
Review №88

J helped us get our storage unit fast and easy

Ja
Review №89

Sharita at store 343 is very helpful and gave excellent customer service. She made getting a storage unit very easy!

Br
Review №90

Chrissie was very professional

Er
Review №91

Sharita’s building was clean, she was a big help. It is a great storage unit. I recommend business here.

Da
Review №92

Great place ! management was very helpful

Ca
Review №93

Chrissie Cooper was so helpful. She upgraded us up to a bigger size. She was curtious.

La
Review №94

I am a disabled veteran and I have been using the Uncle Bobs storage unit for quite a while. I have always been treated like family not a customer. I do have several issues that I am dealing with which makes me very sick too often, The associates at this facility call to check on me and give support when I am not around or havent been to my storage in a while. I love that not just because I am late with my payment or havent made my payment these associates work with me as much as possible encouraging me to make sure that I am okay first before any payment discussion comes up. I am made to feel part of the family and not just one of the customers. I thank the Uncle Bob family for making my struggles a whole lot lighter because they show me that they care.

Br
Review №95

Reps were very helpful and fun. Very knowledgeable about products and services! Would definitely recommend!

Jo
Review №96

Chrissie was nice, answered all my questions.. Would definitely do bizness again.

Do
Review №97

Chrissie and Sharita are the greatest, I recommend this storage facility to everyone.

Cl
Review №98

Chrissie helped me out. Clean place. Fast Service.

Dw
Review №99

Storage unit was very tidy .Service was very friendlySharita greeted me and was a pleasure to my visitI’m highly satisfied 🙂

Br
Review №100

Service was great Mrs Chrissie did a excellent job

Information
19 Photos
100 Comments
4.9 Rating
  • Address:9595 US-69, Port Arthur, TX 77640, United States
  • Site:https://lifestorage.com/storage-units/texas/beaumont/77640/343-in-port-arthur/?utm_source=google&utm_medium=maps&utm_campaign=GMB-TX-343&utm_content=website-link&howheard=IGB
  • Phone:+1 409-729-5700
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
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