Ginger at the Port Charlotte store was absolutely fantastic helping us with our mattresses purchase. She showed us several mattresses, but she listened to us in the beginning and showed the one she knew would work for us first. Shes very intuitive and and very nice, no aggressive tactics or BS. Ive been a commissioned sales person for the past 30 years and I was waiting for the hard close, luckily it didnt happen, she didnt need to her demeanor and knowledge was plenty and just what we needed.If you go to rooms to go, ask for GINGER, youll be glad you did.
What a great experience we had when we visited your store to buy furniture for our daughter. We were greeted immediately by Christine Stratton who was such a delight and so helpful. We had no problem staying within our budget with Christines help. She seemed to truly care about our family and thats why we will always be a customer. Thank you!
Ingrid assisted me and my husband with our purchase today, she was super helpful, didnt stop until she found what we were looking for! Thank you Ingrid. It was my first time ever in Rooms To Go and I will definitely be back! Amazing Staff.
Salesperson was very attentive. His hands were tied due to inventory shortages. He was accommodating in every area he could manage. He explained pricing so the two of us understood. Unlike car dealerships who quickly add and subtract different offers.Oscar was very fair and led use to a very nice recliner which we purchased. Will definitely return.
The best furniture shopping experience by far! Barney was absolutely the best and is what made the experience! He walked the store with us piecing our living room together! He took a pillow around the store to help me pick a rug (he has an eye for this!) once I had my living room build and everything paid for ready to walk out the door I spotted a fire place. Barney walked across the store to grab the side table we purchased to set it next to the fireplace so I could see how they matched. Talk about customer service!! He then said I know you want a fireplace but does it have to be this one? He then walked us around and showed us the perfect one! Did I mention it was $100 less! Barney isn’t about trying to make you spend the most he about trying to match you to what you want. We will back without a doubt! I highly recommend asking for Barney when making a purchase with Rooms to Go!
Sales department was great. Delivery not so much broken pieces. They left it in our house till a new one could get delivered almost 2 weeks later new one comes its broke as well so now we sit an wait again didnt even sign for it the driver just left an said call the number. No offer on discount or anything from the store. Im more upset i said i dont want it and the driver up an left.
Had a great experience at rooms to go. We Walked in, Alec greeted us. I asked where a certain couch was, he showed us. He made sure we had time look, think& talk about our purchase. He wasn’t pushy, he answered all our questions. Thank you again for a great experience today. We will definitely be coming back and asking for you .
Ingrid was fantastic she didn’t pressure us to purchase anything she was very open and honest about product availability… super friendly and I’d recommend to see her :)
Ingrid did a great job helping us pick out exactly what we wanted. Very Friendly as well. Definitely recommend using her
Wow!!! The showroom was beautiful and the experience was A++... I went in with intentions of only buying a bedroom. After listening to my needs, the sales professional found me the perfect bedroom and gave me a demonstration on a mattress and adjustable base. The bedroom was on back order like everywhere else, but I can use the adjustable base and mattress while waiting! I didnt expect to spend that much, but the financing offered is interest free and make it extremely affordable. I was also recommended a rug for my bedroom to help complete the room. I would have never of thought about getting a rug with my bedroom, but after looking up some pictures online, I quickly agreed and picked out the perfect one... The store manager and assistant manager were also walking around and thanked me for my business. It made me feel more than just a paycheck for these people. Thank you Rooms To Go! I will be back for a patio set I saw on the way out!!
Maria did a great job helping me with an online order and the delivery was fast. She was very patient and helpful. The furniture was exactly what I wanted, we are very happy customers. I went to a different place July 4 and paid in full didnt receive anything by Sept. Got a refund and went straight to R2G.
Ingrid was such a pleasure to work with. Highly recommend shopping at Rooms to go with her. Helped save me money too!
Ingrid was extremely helpful. I had a couple of photos I had downloaded from your website and she knew immediately where they were located on the sales floor. After trying out the recliners and finding none quite did the job size wise, she recommended several others I could try. Within a few minutes we had the perfect chair. Thanks!
10 out of 10 will recommend to family and friends, great experience, did not feel pressured at any moment Ginger was very professional, super helpful and nice.
Thank you Robert for helping me choose the best sleep system for my needs. The tempur pedic mattress and the adjustable base you helped me purchase really felt great on my bad back.
One of the salesmen opened the door for me and my mother in law who was in a wheelchair. My husband is a double amputee . We told him we were looking for a cloth recliner. He proceeded to take us around the ENTIRE store picking out leather recliners. We stated again no leather please. There was not one cloth recliner in the store! When we finished the tour, my husband went to get the car and I was left to take my wheelchair bound MIL out of the store, as the guy stood there watching me struggle. No handicap doors. I felt like because he didnt make a sale he couldnt bother to hold the door anymore. What a nice boy...
I went into RTG about a month ago looking for a new set of couches and their associate, Pierre, showed me a beautiful reclining set with cup holders and wireless charging in the middle cushion that arrived a few days ago and I must say, outstanding! I didn’t know which set of couches to choose from and Pierre took his time and really helped me decide which couch would better suit my lifestyle. Great customer service and great quality furniture. This has already become one of the best investments I’ve made recently. 10/10 customer service and 10/10 furniture!
Me and my family have been buying furniture at this location for years. Initially I had no relationship with the store but after trouble with a piece we had bought I had to ask for customer service getting it resolved and I have to say I have rarely if ever received such amazing assistance. They were beyond understanding, to the point where they acted as though it were their own money involved or I was a friend or family. Its to the point where I would consider the manager Mike almost a personal friend for how well and often we communicated throughout all of his numerous efforts to find a fair and equitable resolution. I will never buy furniture anywhere else. For sales ask for Ginger, she is extremely attentive and works to find the best deals.
Barney was awesome he showed us a lot of furniture. Helped out with picking pillows and picking rugs. He was a huge help definitely will be back to see him.
I am an Interior Designer and Oscar was wonderful. Great personality. Very informative. Great store. I would recommend him to all my clients.
This was the best experience as a first time furniture buyer. Ingrid was extremely helpful and thorough. She went above and beyond to meet all of our needs and we are exceptionally pleased with our purchase and the service we received.
Ginger was awesome! She answered all our questions and was very patient, especially with our very impatient kiddos. I appreciated all the advice and local knowledge as well, since we just moved here. We will recommend rooms to go!
The sales associates, both Justin and Ebroul in particular, were extremely helpful and kind. Not only did they help us with our questions or concerns in a thoroughly quick and friendly manner, they also respectfully gave us the space to browse and discuss furniture in private rather than following us around. They were very knowledgeable about the furniture and also took the time to figure out what furniture would be the best fit for us, even if that meant receiving a lower commission. If you want intelligent, kind, accurate and helpful customer service, I strongly recommend shopping at this particular store.
Ingrid was very helpful and knowledgeable. She made my shopping experience much easier. I recommend everyone to work with her
Ingrid was the absolute best salesperson to work with. She showed me exactly what I asked for, didnt try to inflate the sale, and actually massaged the numbers a little to get me the best price. She was incredible. I will be back!!!
I appreciate the space to look while my sales person Serge provided me information about delivery and back order dates. Great guy. Thanks Serge
If you are interested in a mattress goto rooms to and ask for Jacob! He is the best when it comes to fitting you for the best night sleep. He sold us our beauty rest black with an adjustable base best sleep we’ve had in years! Go in and ask for Jacob!
My experience at Rooms To Go last week was so refreshing I had to leave a review. My boyfriend and I came in to look at living room sets and Pierre was so helpful and attentive. He took his time, made us feel welcomed, and understood our needs. We will definitely be back to see Pierre for our future needs! Great job Port Charlotte Rooms To Go!
My buying experience at ROOMS TO GO was very positive...I was looking for a leather dual recliner sofa along with a matching leather dual recliner chair...entering the store, I was kindly greeted by Ginger Follis, a sales associate, who proceeded to show me furniture in the showroom and answer all of my questions...the store had some nice furniture to choose from and I was not pressured or rushed into a deal which I appreciated...after a couple of days of thinking about which set would suit me best, I made a decision and purchased the set...looking back, am very happy with my experience at ROOMS TO GO and would recommend this store to anyone looking for nice quality furniture 😊 good luck!
Dennis was so helpful today! I have a dining room table thats in great shape but I wanted to update the chairs. I had an idea of what I wanted and he was able to show me several options. Once I decided on the prefect one, he had my order checked out and delivery setup - all within probably 30 min! We bought our living room set with them about 2 years ago as well and have loved it! We will definitely go here for all our furniture needs!
Ginger was very helpful! She gave us space to look and decide And was readily available when we decided on what we wanted and she was there to answer all of our questions
We worked with Serge. He was great, informative and not at all pushy. There was satisfactory inventory that could be delivered in a reasonable amount of time. We would definitely shop here again.
I had a great experience at Rooms To Go today. I went in a couple weeks ago and was greeted by Jeff. He was very helpful and patient with me. I told him I was going to look around at other furniture stores. He gave me his card and told me let me know if I needed anything. There was no typical salesman pressure. I came back tonight and he remembered who I was. He was very professional and helped me buy the bedroom set and mattress that was perfect for me. I can’t wait for my room to arrive! Thanks Jeff!
Ginger was our saleswoman. She’s absolutely wonderful to work with. We took up so much of her time yesterday and came back in today and kinda hinted at liking something else better. She said you’re more than welcome to change every or anything and she said that with a beautiful smile on her face. Rooms to Go, you are fortunate to have someone of her caliber working for your store. We will definitely be back to purchase bedroom furniture. Her expertise is fantastic. Ask for Ginger. I give her a 10.
Ingrid is amazing. Port Charlotte RTG is the place to go.She is very knowledgeable of the store and helps you with everything you need. Amazing service and accommodating.
Ingrid was wonderful, when I come back I am definatly looking for!!!
Barney was very helpful with our purchase. We really appreciate his guidance and expertise! He was very thorough in his explanations and made this experience very exciting!!!
Robert helped me and my wife out to the max! By the end of the day we needed up calling him the mattress guru. Awesome salesman and very informative. Thanks again Robert
Barney was very friendly and helpful with our selection of furniture. Being new to the area he was also helpful about the area and where to find things of interest. We would recommend Barney as an associate to help anyone looking for furniture
Great store. Oscar was very helpful with our selection. Knowledgeable and friendly.
Alex was incredible. Spent so much time with me, and very patient. Not pushy at all. He helped me find exactly what I wanted. Great experience!
Ginger Follis met me at the door and made my furniture buying experience extremely simple and easy. She was quite busy but made sure I was not needing anything. Her knowledge and expertise was exactly what I needed. I furnished a house inside and out.
Serge was extremely knowledgeable about all the products I was interested in. He listened to what I wanted and my concerns. He addressed all questions. He also has a great personality, which helped make my experience fun. He put up with me going from one sofa to the other across the room. Explained the differences between them to me and helped me make my decision as to which one would be the best choice for my lifestyle. He was thorough, expeditious in my actual sale and providing me my delivery date. I highly recommend Serge at Rooms to Go in Port Charlotte, FL. Hell make your day!
Ingrid was wonderful helping me pick out my furniture, even showed me a beautiful carpet that I needed but wasnt looking for today but showed me a beautiful 1 I bought
Bought patio furniture had to wait over a week for delivery. When they got here the delivery truck was desheveled boxes a mess. The driver called us to the truck and tried to hand me pieces of one of our chairs it was destroyed. After seeing how they were throwing the other items in the truck around we told them to take both our items back. We are in the process of getting a refund. We took our business somewhere else!
Ingrid was very friendly and patient with us buying a new bedroom set for our daughter, two thumbs up!
I had a great experience with Oscar while looking for affordable furniture for my new home, he was very knowledgeable and nice
Christine s was fantastic and very knowledgeable. We told her this was our first stop and wanted to check out the competition she understood and even gave us the locations of all the furniture stores in the area well after three hours and eight stores later we were back and could not be happier with our purchase thanks christine you’re the best
We feel like family!! Always greeted by everyone, but the biggest shout out goes to Ginger. Ginger has now furnished almost our entire house and has been so patient and helpful with the decision making process. Thank you so much to Ginger and RTG Port Charlotte!!
Ingrid was amazing and so helpful. We will tell all our friends. Thank you For the wonderful help.
We recently were in need of buying furniturefor a new home we bought. I had heard of Rooms to go so I thought I would give them a try.I called and spoke with Maria and she was amazing. She helped coordinate the purchase of furniture and made the process of ordering purchasing and delivery the easiest I’ve ever had. I was able to be in one state and purchase all the furniture I needed for the new house without ever having to step into a store. It has been a seamless and stress less process and I have been telling everyone about them. Maria was always available for any questions we had and if she wasn’t at work she replied when she would get bar to me on her next work day. Deliveries were on time and where very professional
We had a terrific experience with the great assistance from Ginger. She was very helpful knowledgeable pleasant to work with. We could not have found all the great pieces of furniture we bought without her.
Fantastic experience today at Rooms-To-Go in Pt. Charlotte! Jacob was very attentive to all of our requests. The purchase was for my mother and she had A LOT of questions! He was so sweet with her, knowledgeable with each set we looked at, and walked us through every option. Felt like he was a member of the family by the end! Ask for Jacob...he was the best :)
Ginger was great to work with and listened to my needs. She expertly found what I was hoping to get.
Great Rooms To Go location. Pierre was immensely helpful and we will be returning. He was very patient and understanding of our needs. Very pleased with our experience! 10/10 Go see Pierre!
I just want to say I had an amazing experience at this store. I was helped by Maria and bought a purple mattress with an adjustable base. She took the time to talk me through and show me a lot of mattress. She also handled my wife’s indecisiveness with ease. I recommend this store to anyone looking to buy furniture! Just know some things are out of stock but Maria was very honest and upfront about this which helped me make my decision. I also recommend Maria because she handled my indecisiveness with ease. Thank you!
Went to Rooms To Go to purchase my mattress and couch, and Alec was my salesperson. He was super knowledgeable and helped a ton, but not too pushy. Will be back for sure!
Christine helped me with my new living room set purchase. She was incredibly professional and helpful. Christine worked hard to make sure we received the important information on delivery, shipping and proper care of our new furniture.I will be returning again soon to round out my purchase with some accessories and will work directly with Christine in the future.Candace at Acceptance Now was also wonderful to work with. Professional and still personable and lovely to chat with.
Serge J. made it super easy. Very helpful and took his time to help us find what we needed.
Doing business with Rooms To Go in Port Charlotte has been a great experience. We’ve purchased a sleeper loveseat, a couch and matching chair. All Cindy Crawford, all well built. We will be getting a table and chairs this week too. We’ve actually cancelled orders that we’re taking too long at other furniture stores because RTG was able to have what we needed, quickly. Delivery is the best! They consistently let you know when you can expect delivery including a call from the driver when he’s getting close. The BEST part about shopping at Port Charlotte RTG has been our sales lady CHRISTINE….big shout out! She is very knowledgeable and friendly making our experience that much better. Pleasure doing business with RTG and Christine. Thank you!
Jacob was awesome. We had shopped all day all over before we ended at rooms to go and Jacob was on his game. He listened and was patient. He immediately knew what style I was interested in and brought us to all of the options to choose from. He worked with us for hours to narrow it down to what we wanted. The process was smooth and enjoyable. He worked are to find us what we wanted, in our price range, and he worked with availability to get it to us as soon as possible. Overall, he presented a great experience and is outstanding at his job.
Thanks for helping us to find what we needed in the time that we needed it. Big up yourself Serge. Great Job.
Ginger did a great job. Very knowledgeable abs a great help.
Our sales associate, Ebroul, was extremely helpful and a pleasure to work with. His knowledge and professionalism made making our selection and purchase a breeze. The combination of his patience and easy going personality really helped make our shopping experience awesome.
Ingrid was a pleasure to work with. She showed us exactly what we were looking for and had several helpful suggestions. We look forward to the delivery of our new swivel chair.
I am living in Massachusetts and my mother just moved to Florida. We needed good quality furniture as fast as possible and Maria at Rooms to Go was a delight to work with. I highly recommend asking for her when you walk through the door. Amazing experience and she was amazing to work with. My mother couldnt have been happier with the time and care that Maria gave us! If I could give her 6 stars I would. Way to go Maria! We will be back!
Had a wonderful, timely experience. Dennis was great with service and helping direct me with my best options. Highly recommend!
Mr. Barney Cordell met me at the door and immediately introduced himself to me. He was very helpful and polite with helping me choose a counter top table. I will visit Rooms to Go again and tell my friends because the customer service was very good. That’s a plus for these days and times.
Staff are very helpful. They have ALOT of beautiful furniture here!
Went to rooms to go for a new sectional Jacob helped me figure out which size would be perfect for my house. If you want a friendly easy going sales person ask for Jacob.
This Is A Place To Shop For Furniture. Service Is Great Try Them I Am Sure You Enjoy
Great experience with Ingrid. Understood exactly what I wanted.
Ingrid was great! Extremely helpful and knowledgeable of the products we were looking for!
My husband and I were greeted by Ginger when we arrived at the store and we were pleasantly surprised at how quickly she was able to locate the items we wanted to look at before purchasing (as I had taken pictures of the items from the website). Ginger was an absolute pleasure to deal with and she also assisted me with an issue in connection with my RTG account. We will definitely be returning to the Charlotte Harbor store again and will ask for Ginger when we do!
Ingrid was great, helped us with our new bed. We’re very happy with her professionalism.
Very pleased with how our sales associate Christine was able to grasp our taste in style. Gave her dimensions of what couches we were looking for and in no time she had us sold on our dream couch, not breaking the bank but just the one we were thinking of
Ginger was knowledgeable, professional and efficient.She is a pleasure to work with and I will be returning.
Ingrid was a great help to us. We purchased several items. Thank you!
Christine S. went above and beyond to make sure I got what I needed. She also managed to help me with exchanging a previously purchased item from a store 3 hours away. Way to go Christine!!!
My family and I had a great experience with Ms. Ingrid. She was pleasant and patient.
Had a wonderful experience at the Port Charlotte location!My wife absolutely loved Christine and how she guided us in the direction of style we were looking for. We will be back to visit her, Thank you RTG, great staff
Serge is amazing. So nice and easy to work with. We had purchased our bedroom set a few years ago from him and made sure we went back to him when we decided to update our living room furniture. He truly is the best.
My experience at Rooms To Go has always been pretty good. The people are very helpful. I like the pricing and the way you can finance without interest for so many months. Ill go back.
Jacob in Port Charlotte was extremely helpful and very professional in selling me outdoor patio furniture! Rooms to Go prices are excellent!!!
Barney Cordell helped us find a sectional sofa that will work very nicely in our new house. He listened to our requests and made good suggestions for other things we will need. I recommend Rooms To Go for anyone looking for furnishings. Barney was very pleasant to deal with and not “pushy” at all.
We’d been shopping for an entire houseful of furniture since we arrived in FL two weeks ago... we went to SEVERAL stores and found some decent things to consider but it just never felt right. We walked into Rooms to Go today and were greeted very friendly and professionally by Pierre. This man stayed with us to answer all of questions and led us to the perfect items for hours! He checked stock, he checked colors, he had good suggestions and I’m telling you HE CARED! We finally found exactly what we wanted and needed for our new home. So excited. If you want real help and real quality, beautiful pieces. You need to go to the Rooms To Go in Punta Gorda/Port Charlotte on Tamiami and see Pierre! Actually, they were a great big family type team there so maybe one of his colleagues can help you too if he had the day off. Thanks guys!!!
A few days ago, I visited the store and Oscar was very helpful knowledgeable. Thank you!
Mr. Justin lasso was wonderful he was not pushy or pushing any products on us. He allowed my wife and I to shop and look around. He was guiding us and making suggestions. Every question I had he had an answer for. He made shopping here very comfortable. When we wanted to make changes he did it immediately without hesitation or any issues. It was a pleasure working with justin.
We just finished furnishing our entire house with the amazing help from Ginger!!! We keep coming back to this store and we leave happy every time.Thank you once again!! -the Forsythe’s
Shopped around town for the right sectional. Ended up finding the right piece at Rooms-To-Go. Serge Jacques was a pleasure to work with. He didnt try any hard sales tactics. He was there to answer questions as they came up. I appreciate that he didnt try to sell me anything but rather he allowed me to decide what was right for the home. I have zero complaints to speak of and I would happily recommend others. Thank you for your help Serge.
I went in recently and had one of the best experiences furniture shopping I’ve had in a while. Everyone was so helpful and let me take my time. They answered any and all questions which led me to purchase furniture that I will use for years to come. Highly recommend this location. Mike the manager was even on the floor and assisted with my questions. Wish I could give them more stars!!!
Moving from Massachusetts to Florida during a pandemic is stressful enough, but also having to leave everything behind and start anew was almost terrifying. We had shopped around and went from store to store trying not only to find the perfect furnishings for our new home, but hopefully someone we could rely on. Maria was an absolute pleasure to work with. We were very unsure of what to buy and what would fit in our space, Maria took the time to help us and we were there for hours it seemed. She was very patient, informative and helpful. She made the deciding and buying process a breeze. If you need somewhere to go for good quality furniture, this is the place! But only because Maria made it very welcoming and professional. Thank you, Maria! You’ve made a customer for life.
Amazing service, you are more than welcome to come to this store, they can help you with what you need for your home. Ebroul is definitely a great sales man that i can suggest, he helped us with our bedroom
It can be very overwhelming furnishing a new home.Maria did a great job helping us figure it all out! She was very knowledgeable about the furniture and the mattresses.
Ebroul provides great customer service. As soon as I got to the store he was attentive and willing to help, but not pushy, just available to answer questions. He was the only one in the store, that even that he was busy with another customer, acknowledged my presence and offered to help. The purchase experience has been easy and pleasant with his help.
Maria is an awesome sales associate. She took great care of us!