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Kimball Appliance
945 Lapeer Ave, Port Huron, MI 48060, United States
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Kimball Appliance
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Ga
Review №1

Nick and his staff are amazing. Great fantastic people. Dont forget about small business. Think again before you think the little guy cant compete with big box stores. They can and without you even having to price match. Nick is the king of customer care and quality. Hes a mvp and he treats his staff just as great. We love and look forward to dealing with Kimballs

He
Review №2

Amazing fast efficient service. We called at 10am asking for a refurbished gas dryer. They had it installed by 11:45am same day. Including making sure vent was clean, etc. Very thankful. Lucky for us we got the only one they currently had in stock but the price was half of what a new one wouldve cost us, and not much more than repairing an old unit. Very happy with their service!

Bo
Review №3

Service was excellent. The manufacturer a long time to get the bed sent here. But that was understandable because of the economy. Thanks for the pillows to compensate me for the time it took to get the bed here. I am enjoying the bed. Thank you very very much. The salesman was excellent as well as the district manager.

Ro
Review №4

My husband and I recently purchased a home in the Port Huron are and were in need of a washer and dryer. Our daughter-in-law and a contractor recommended Kimball’s. They had a good selection of top of the line appliances, at great prices, and I was able to take delivery the next day. The gentlemen that installed my GE appliances were friendly and very efficient. I wouldn’t hesitate to make future purchases at Kimball’s!

Je
Review №5

Ive learned not to shop around for my appliances since my first purchase. Quick delivery, very friendly delivery men and an outstanding sales person (Jane Williams). I was able to call Jane, tell her what I needed and within 20 minutes I have a video of my new stove and the invoice to pay via an easy to use link and a set delivery day and time. Great service!!

St
Review №6

Knowledgeable and friendly staff. Better service than at big box stores. Prices are comparable. Very good experience purchasing washer & dryer and - Very Important - they have their own inventory warehouse. No waiting 6 weeks for something to come in!

mv
Review №7

Stopped in to buy a refrigerator as they are hard to find in stock right now. Sales person was helpful and we were able to schedule a delivery just a couple days out. Delivery was on time and without issue.Came back a couple weeks later to purchase a washer and dryer set. Everything went smooth and they will help load appliances into your vehicle.Kimball’s seems to have a good selection of appliances in stock when others do not.

Ka
Review №8

Nick is a great guy. He will tell you the pros and cons of each appliance. We needed a dishwasher at short notice, and he made it happen. The service at Kimball is excellent.

Am
Review №9

Great customer service, credit approval quick and easy and awesome delivery guys....they work together to get the job done quick!

Jo
Review №10

When our refrigerator died 36 hours before we were leaving town for a week, the first and only place we considered was Kimball’s Appliance. We knew they would have what we needed, and that there was a good chance we may be able to have it before we left. With Nick’s knowledge and guidance, we selected a beautiful GE French door fridge with freezer drawer on a Monday at 4. It was installed and running by Tuesday at 2, thanks to the great installers, including Bill, whom I’ve known since I was a kid! Old fridge was removed and we were back in business before we hit the road.Fast forward a week, and the freezer drawer is occasionally popping open. We looked all around, trying to find a common denominator since the problem wasn’t consistent, google searched the issue and couldn’t figure it out. So, while we hated to even consider it had a problem, we called Nick and the same day, Louie from the repair department was at our house. Spoiler Alert: a fifth of rum cannot stand up straight in the bottom freezer drawer for it to seal properly. Ohmygosh. I was mortified, but Louie was incredible. Patient, kind, and very gracious. I’d wasted his time and he made me feel like he had just stopped by for a nice visit.If you need an appliance, mattress, etc., you’ll be hard pressed to find a more knowledgeable & professional team, exceptional customer service, a better selection and on point pricing. Locally owned and operated, Kimball’s is our go to for all of our homes necessities.

Ka
Review №11

Nick and his team have always gone above and beyond for me and my family. His customer service is second to none and he always beats any competitors pricing. We love Kimball Appliance!

Ha
Review №12

Great deal great install. New dishwasher wonderful! Thank you!

Ju
Review №13

Fast, friendly service! We were able to get in and out with a refrigerator loaded in our truck in less than 20 minutes!

Ar
Review №14

Best selection of in stock items. Delivery & sales & service is top notch. Shop local! Go see the best.

Ma
Review №15

Our refrigerator died and had to find one with certain dimensions and Kimball Appliance had it. The only one in town. Nick the store manager gave us a good deal too!! Thank you for all your help!

Da
Review №16

They where the only place in Michigan that had what what my wife wanted and sold it to us even though it was new in store and then I had a problem hooking up the new stove and they came right out to help find the problem they are great,when we need something in the future we know where we are going its that small town touch that makes you say the hell with the big box stores and shop local and nick is great a real big help no pressure sakes and not hounding you to buy something it was a great experience thank you guys so much for the great service.

Ta
Review №17

The gentleman at Kimball Appliance was very nice and help. Thank you

Jo
Review №18

Outstanding service! They had exactly what we needed, no hassle. Quick delivery, super professional. Shop local!

Sc
Review №19

Kimball appliances has a great inventory in their showroom. We had next day delivery and everything went perfectly. A+ sales and service!

Ro
Review №20

Great working with Kimballs and Jane. Highly recommend.

Pa
Review №21

Nothing short of awesome! Nick goes above and beyond every time Ive purchased appliances!

Sh
Review №22

It did not start out very good but ended well. I got a great washer & dryer in good time and that’s what makes me happy. Thank you Kimball Appliance for the expedient service. The delivery guys were awesome and very courteous!

Jo
Review №23

We have purchased a freezer,dishwasher, dryer,and refrigerator from Kimbal Appliances. Delivery and service was outstanding.

Am
Review №24

Amazing! Low prices! The best service! Everything for my home. My store for life ❤️

Kr
Review №25

Shopping for my washer and dryer was very easy and not pressured. I told them what I was looking for, was pointed in the right direction, allowed to look around, and given time to take things all in. Once I had settled on a couple of designs, I was able to ask questions, given the comparisons, and allowed to make up my own mind. Sales staff was very friendly without pressuring me.

n
Review №26

We purchased a gas GE double oven/stove sight unseen during the Covid pandemic in early May. Nick was pleasant and helpful over the phone with ordering. He kept in touch via email on a weekly basis until our oven was in stock and delivered. He even sent a follow up to make sure we were 100% satisfied! Excellent service, same prices as the big box stores, so glad we chose Kimball for our purchase. Would have never got this great of service from the Orange or Blue stores! I love love love my stove!!

De
Review №27

Everyone is very friendly and helpful!

Ca
Review №28

Salespetson was very nice. I knew what I wanted and he did not push me on to anything else. It was quick sales. He seemed happy 😊 about it. And I sure was happy about not being pushed.The delivery men were great! They wanted to come to my house at one time. but I a had hair appointment that r e a l lyneeded. We compromised and all were happy.Kimball cares about there emoyees. Thes two fine divery fellows were given new beautiful steel-toed bootss.I have already been back for vacuum bags and they had them right on the counter. My Salvation Army purchase was not dester, as I thoight it may be to old and I would not be able to find the bagsGREAT. GREAT. GREAT.NOW IF CAN TALK MY 99 YEAR OLD DAD INTO A LIFT CHAIR, I WILL BE BACK AGin.🤩

Co
Review №29

I recently had made an intentional decision to try and buy locally. In the past, I would have gone to one of the larger retailers for an appliance. Due to the COVID-19 pandemic, many businesses have been deeply wounded, and I felt it was only right to give a local business a chance. I am so glad I did so. I was impressed with their website. Being able to order an appliance when business hours had passed and then following that ongoing communication to schedule my delivery and installation was super easy! The employees that brought my new appliance installed it, and took the old one away were nothing short of respectful and responsible. I will be shopping at Kimball appliance again in the future. Thank you again for everything.

lo
Review №30

I bought a GE washer and dryer from Kimball Appliance on line. What a great experience! The transaction was easy and they came set up the new and removed my other washer and dryer. They were very polite and kind. I would highly recommend this company for any house hold items! Thank you Kimball for everything!

To
Review №31

Great service! The entire team worked patiently and educated us on the products, pricing, and selection. I’d highly recommend Kimball Appliance for the best experience and deals in the business. Small town feel with big time offerings!

An
Review №32

My wife and I recently bought a stove, microwave, and a dishwasher from Kimballs Appliance and we couldnt have been happier by the whole experience. Cheryl, our sales professional, was awesome. She was very knowledgeable and worked hard to help us find the features we were looking for. They gave us a great deal and worked really well with us to hold our appliances until our kitchen was ready for installation. The installation team was fast and efficient and made the whole process look easy. Kimballs definitely showed why it pays to shop local. Without a doubt, we will be returning for future purchases. Thank you again to Cheryl and everyone at Kimballs!

Ma
Review №33

I buy all my appliances from Nick. Most of my shopping is done from the comfort of home, which I love because Im always short on time. Nick is quick to get my order in, set it up for delivery and makes the appliance buying process so easy! Ive bought 3 mattresses, a dishwasher, refurbished washer/dry, microwave, and referred all my friends and family to him. Kimballs also services all my appliances, which I love as well! His delivery team is top notch! They take out the old, and replace it with the new, and youd never know they were even there. They are fast, friendly, professional, and Ill never buy appliances from anywhere but Kimballs.

Ci
Review №34

Fabulous service! Bob was very personable and knowledgeable concerning turntables for me. I have older equipment and he was able to assist me with a new turntable that will work with me older amplifier so I didnt need to purchase all new equipment.

Ch
Review №35

Nick was great to work with. The installation guys were friendly, courteous and professional. They made my senior mother feel comfortable and at ease. Thank you!

Ni
Review №36

Thank you for your help! I appreciate it and will definitely be back!! Merry Christmas!

St
Review №37

Jane is the best!

Ce
Review №38

I bought a new dishwasher on Tuesday, Bob is a great guy! He didnt try to sell me The most expensive dishwasher, and so far Im Very happy with one I got. The guys installed it on Thursday and removed the old one. I didnt get their names but they were super nice, prompt, courteous and clean. I would definitely recommend Kimball Appliance.

Da
Review №39

Great place, excellent service, and prices. We are very satisfied

Bi
Review №40

Kimball is top notch when it comes to service, quality, and pricing. They do an amazing job and we wont shop anywhere else! I highly recommend you check them out!!

La
Review №41

Staff members where absolutely wonderful, very easy process and had exactly what I wanted and delivered free the next day. All new appliances in my home within 24 hours. A Perfect experience!

fr
Review №42

First class treatment at Kimballs Brand Source. Even during these trying times I received a warm welcome and excellent service from Nick and his staff. I highly recommend them mostly because of the care you get AFTER the sale. They show that they really want their customers happy!

Ta
Review №43

Great service and products! I got my Mother an amazing power recliner and the delivery was prompt and professional!!!

To
Review №44

Service was excellent from the start. Nick provided me with answers to all of my questions about the dryer I was shopping for. He gave me a very competitive price. After using it for a short time, I experienced some issues requiring a visit by a service tech. One quick call to Nick was all I needed. The tech arrived on time and had my dryer running like a top in no time flat. Nick even somehow had the manufacturer pay for not only the parts, but also the service call. I won’t buy my appliances from anyone else. Very impressed.

Ca
Review №45

Helpful with explaining product offerings and functioning. Polite. Great service with delivery.

Pe
Review №46

As a returning customer, Nick seems to understand our needs immediately. He providedt us with great knowledge of the appliances and gave us a competitive price. The delivery and installation went smoothly as well Thank you Kimballs.

Co
Review №47

Have what i need in stock and fast delivery thank you very much

Te
Review №48

Very happy with the service, from Kerrie in sales all the way to delivery!

pa
Review №49

They have the nicest employees, smart, Kind, very careful, knowledge of products is GreatI will continue to use themThanks Kimballs

Je
Review №50

Shop local! This place, Nick and staff are amazing. Im no longer living in this area, but I would never buy appliances anywhere else. Can you call Best Buy on a Saturday with an issue with a 3 year old appliance and have your issue resolved in 2 minutes? Not in my experience. With Kimballs, its possible and happened for me today. Kimballs cares about their customers. Thanks for being awesome!!-Jen Henderson

an
Review №51

Selection, delivery, and attention to details were professional and OUTSTANDING. Will use again.

Bo
Review №52

Nick and the delivery team were great! Great local business that takes care of their customers.

Ti
Review №53

Go with the pros at Kimball. Top shelf service.

ka
Review №54

Love this store! Best prices. Best service! They always go above and beyond...

Be
Review №55

I stopped at Kimball Appliance to see if they had a stove that was similar to one I had ordered from Home Depot, which was delivered to our house with a one inch dent on the side with the scratches painted over. That one was sent back with the delivery driver and the order was cancelled. Not only did I find what I was after at Kimball Appliance, they matched the price and delivered it the next day, professionally and timely. The delivery men were friendly and careful and also installed it for us. Again this was all price matched. The salesman was knowledgeable, friendly and helpful. I wish I would have started at Kimball and saved myself the hassle and aggravation. I should have known better as our wash machine came from Kimball a few years ago and that experience couldn’t have gone better.

Ki
Review №56

They are very nice willing to help you out there very sweet when you go in caring and compassionate on what youre looking for and help you find what you need

Ge
Review №57

Very professional company with wonderful people. Completely satisfied.

Jo
Review №58

This was the 3rd large purchased we made from Kimballs Appliance. We have been more than satisfied with their no pressure sales department, as well as their delivery and installation employees. I would recommend using this local business for your next appliance purchase.

Am
Review №59

Great Service! Been shopping here for years. Always helpful, friendly and knowledgeable. KILLER DEALS TOO! Ive purchased my entire kitchen from Nick, 2 bedroom sets, 2 mattress sets and even my washer and dryer. You cant beat the bug!

Am
Review №60

Kimballs has given me multiple times great, quality appliances and also has helped with servicing the current ones I have. I recommend them to everyone. Nick and Bill are always amazing to work with!!

Br
Review №61

We got a used washer/dryer from Kimballs. They installed them perfectly, the washer didnt work quite right and they replaced it the same day. It also was not an easy install considering our house is 110 years old.

Jo
Review №62

Appreciate local sales and services. Also, the senior discount is important for seniors on a fixed income.

Da
Review №63

Got a great deal on a couple beds, I will be going back for any future needs for sure.

ga
Review №64

Dealt directly with the owner Nick, very professional and courteous. Washer, dryer and mattress were delivered within 2 hours of order. The mattress originally ordered was compromised and he gave us a 200.00 upgrade at no charge. Highly recommend this company!

Ro
Review №65

I highly recommended Kimball Appliances. They are a local store who will meet or beat any of the big box stores. And they have their own service people who actually know about the products they sell. With the big box stores you never know who will service your appliances.I have purchased a Refrigerator, Stove, Oreck Vacuum and just purchased a new washer and dryer. And they beat Lowe’s price.The people who deliver are really nice and they install your appliances. They do not try to rush out of your house. They make sure you are 100% satisfied. Never will I shop at a big box store again.And with such great service no wonder they are celebrating 90 years in business.Please see Nick and he will treat you like family and not just a customer. Their customer service is top notch. The best in the business. As long as they stay open they have me as a customer for life.And NO I am not affiliated with anyone who works there or has worked there in the past. Just great people, products and service.

Pa
Review №66

Totally waisted my time, washer and dryer only sold in sets, but yet I specified was only looking for washer.

Da
Review №67

Nice appliances friendly sales people

Wi
Review №68

Quick and easy! Extremely helpful.

Gi
Review №69

Nice people, affordable prices. Bought a dryer from a while back still works. Only problem with the dryer sensor wasnt working properly so the clothes would come out damp. I called them up with the warranty but the service guy much rather argue with me as opposed to changing out a cheap part. I just use the timer part option now.

Da
Review №70

The service was great and the guys who delivered it and set it up were friendly and very helpful.

Ju
Review №71

From the moment we walked in it was noticable the local difference experience, we werent attacked by a salesperson with commission breath whos own interests which supercede ours. We were genuinely greeted by Cheryl, who offered assistance, and let us know its ok to browse too. We asked questions about what we were looking for, and she didnt push us in any direction, just helped us so we were able to make an educated decision. Her answers helped us find what we were looking for; and we made the choice! She went above as well, helping with the little things we didnt consider, delivery, set up, and disposal of our old bed, and did it with a smile. The guys that did the delivery were great! It was like watching a Nascar pit crew because they were fast, and in unison, but better, because they were polite, professional, wiped their feet at the door; and never banged a wall, or scraped anything! They gave us a professional greeting at the door, did the deed, showed us, and explained our new electric bed remote, and did it all with courtesy fast! From the counter at the store to the delivery at our door, top notch! We now know where to go, Kimballs!

Ca
Review №72

Brought in my vintage record player to be repaired. I asked them to replace the belt because it sounded as if it was worn out. The service was done in a timely manner. I received a receipt saying it was tested and in good working condition. I brought it home and the turn table wouldnt even turn. I immediately called, frustrated. Without so much as an apology they asked me to bring it back in right away. Someone met me in the parking lot and took the record player back into the store. They then explained that the service tech would get back with me. Long story short. I went back after a very uninformative phone call stating a new smaller belt was put in and ready to be picked up. I came record in hand to test it myself. The player was sitting out next to the counter (out in the open). The record played well. However the tech casually mentioned that the lid prop and hitch seemed to be broken now. The wood in the back was cracked. He then states he wasnt sure what happened and figured I dropped it when I had taken it home. He then came to say that it looked like somebody tried to fix it with additional screws. I was infuriated. I had not dropped my record player. Not only did they not fix it the first time around they actually damaged it and accused me of it, with again absolutely NO APOLOGY. Just that they werent equipped to fix it and they didnt know what happened. I would NOT recommend this place to anyone for ANYTHING. They had obviously dropped my record payer and did nothing to alert me or apologize!

Er
Review №73

Over the last 6 years, we have bought several appliances and home furnishings here. They always offer competitive pricing, but the customer service is second to none! From delivery, set up, and maintenance they go above and beyond!

Ta
Review №74

Love this place. My family has shopped here for years. Always competitive prices and the best service!

li
Review №75

Amazing appliance store. Highly recommend for their honesty, efficiency and standing beside their reputation.

6y
Review №76

They beat all the big stores price and backed it up with amazing service and installation. They are the best in the business. They made a lifetime customer with me....

Sh
Review №77

Nick Bondarek, Jane Williams and his other amazing team members take great care of their customers! Go to him for our appliances, vacuum and bedding needs! Kimballs is awesome!

Ch
Review №78

Great service department. Fast, friendly and very professional. Customer service top notch.

Do
Review №79

Great service👍

Ni
Review №80

Very satisfied. Affordable pricing. Great service. Speedy service.

wm
Review №81

Best place in town. Been shopping there forever. My whole family does too. Low prices high service level. The best!

Bi
Review №82

I bought a dishwasher over the phone. Nick was great to work with. Installers arrived on time for the installation, worked neatly and efficiently. Would call the store again in a minute.

Ca
Review №83

Excellent service, set up and delivery

Ea
Review №84

Awesome staff....Very informative and down to earth.... Will definitely be back in the future....

St
Review №85

Quick easy experience. They had what we needed at a reasonable price, and the credit process was quick and painless.

Sa
Review №86

Great deals and so very helpful. They deliver and set up.

Ro
Review №87

Greatest place ever. Bought a GE washer and dryer. He delivered it and hooked them up and took away the old set. He also gave me a Military discount. Shop local. Thanks a lot Nick

Er
Review №88

Always buy my appliances here and use for repairs. Great place and always reasonable prices. Support small businesses when I can.

Ju
Review №89

Known Nick along time and has always been an honest hard working man. Family owned business with knowledgable staff waiting to help you.

Em
Review №90

We purchased a refurbished washing machine from this store about 3 months ago in August 2014. My mother-in-law had purchased appliances, both new and used, from this store in the past and recommended it. I like to support local businesses so I decided to give it a shot. We found an affordable Whirlpool that had been refurbished and that we were told Works great and should last us a while. This machine looked a little older than I would have liked for the $220 price tag but a new model of this would have cost closer to $500/$600 so I decided to go for it. Kimballs offered a 30 day warranty on the product so I ran about 5 loads that month and it worked fine. Fast forward to October... On average I may do 2/3 loads of laundry every 2 weeks due to the fact that most of my professional attire gets dry cleaned. This would mean that I had run maybe 18 loads of laundry by this the end of the that month. One day I went to change loads and realized that the machine would not shift from the wash cycle to the rinse cycle or the spin cycle, not even with a manual adjustment to the nob. Not wanting to deal with a second broken washing machine in 3 months, I decided to purchase new. Today I called to see if they would at least buy back my broken washing machine to refurbish and re-sell or scrap. The response I received was that it was past the 30 days, I had for 90 days, so it wasnt their problem and I should put an add in the paper to see if I could sell it that way. No apology, no sympathy, no nothing. When I replied that I thought it was a little steep to have charged over $200 for a refurbished machine and not even have the option to sell it back I got a similar response... why would they want it back if it didnt work and that they had too many refurbished machines and that it wasnt their problem. I think its unfortunate that this is their business practice and they could care less about their customers returning to provide additional business. I wasnt looking for a refund or for them to change their policy but maybe to apologize for the fact that they sold me a product that should have lasted much longer than it did, to offer me $50 to possibly buy back the machine to be refurbished again, or at least to come remove it as to avoid costing me any additional money. I didnt get a single one of these things. Im not sure how long I should have expected the product to work for but I do know that I will not be purchasing any thing else from this place and neither will my family and friends. Business gets referred by word of mouth, especially for family owned businesses in small towns like Port Huron, and I would never recommend this place to anyone and I would deter anyone who is considering purchasing from here not to do so. Their customer service is non-existent.

Li
Review №91

Kimballs has everything you could possibly be looking for. Mattresses too. Great staff and super helpful.

Ja
Review №92

Love this store! Great prices and service 😀

Mo
Review №93

My mom recently purchased a stove here. I was very impressed with the honest friendly service. Shop local!

pa
Review №94

My family has been shopping here for 3 generations. Friendly. Professional. Best price and service. Home town attitude and values. Highly recommend!

st
Review №95

Great customer service, friendly and professional, delivery was on time and guys were helpful in answering questions, I will definitely return when its time to buy another major appliance!

Fr
Review №96

They were rude and condescending to my daughter.

F
Review №97

Needed a new dishwasher, and Kimballs took care of everything. Including install, financing, and removal of the old one. I ended up changing all my kitchen appliances the next day! I have used Kimballs in the past, recommend them to all my friends and family, and will use them in the future! Nick and his staff are always great. Thank Kimballs my experience couldnt be any better, and my appliances are top of the line.

Ro
Review №98

Very nice customer service...great hometown store....

Ma
Review №99

Wonderful customer service. Shop small and support local business. They were cheaper than big box stores with customer service that is second to none.

hd
Review №100

We love the customer service here, always great home delivery!

Information
38 Photos
100 Comments
4.7 Rating
  • Address:945 Lapeer Ave, Port Huron, MI 48060, United States
  • Site:http://kimballappliance.com/
  • Phone:+1 810-984-1575
Categories
  • Appliance store
  • Bedding store
  • Bedroom furniture store
  • Electronics store
  • Furniture store
  • Mattress store
  • Repair service
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–3PM
  • Friday:Closed
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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