Terrible customer service. The staff was just hanging out at the register gossiping. The store is practically empty of products. Just deplorable!
Good as youd expect from Dollar General. Seemed low on stock in housewares, food was plentiful tho, the couple of times Ive been here, but they were training a new stock person today.
Store is really shaping to be nice. But should make isle signs a bit larger.
Store is looking better still needs help...workers are friendly and helpful.
The girls you have worked there are very helpful and very polite its a very good experience
Good mini shopping mart. Have a wide variety of items including food, hygiene, housewares, baby, etc... prices are reasonable and they do accept coupons. They also accept digital coupons, via app or website! Most of the staff are helpful and know what and where everything is... I have noticed a frequent turnover with a few of the staff. They usually have whatever Im looking for! Would recommend!
Filthy location. Could use new floor, new paint, and set-up of aisles. Other than that it had some of the stuff needed.
Organised. Clean. Affordable items. Quick checking out.
Large selection of products. everything from housewares to frozen food. Prices are reasonable. If the supermarket is out of it try dollar general. Good place to go. For snacks hygiene products.
This store in Port Jervis does not adhere to customers wearing their face masks!! People coming in coughing and no masks!!Workers dont say a word! They are told by management not to say anything!Why do I want to go back to this store?? NOT
Perfectly priced items and very convient
It could be organized a lot better than what it has been. All the other Dollar General stores are clean and well organized with helpful..friendly staff. This one in Port Jervis could use some help
Love what they did to this store.
Ok so with A ton of DG stores popping up this is by far one of the worst its always cluttered and seems as if every time you go there when it is crowded there is only one person working the register and never ever nice. They act like its your fault that they are there.
Very well maintained.
People are ok the place always has stuff in your way that that should be put away
Stock is very low. Absolutely out of infant/children clothing.
Employes and service are great but store needs an update badly
Always good here
Love the staff here
I dont usually go to this store as often but they got some good stuff for the price
I love shopping at Dollar General it has almost everything i need. If i need anything else i will order online its a small store not crowded the staff isnt rude its easy to navigate its quiet you can think while you shop and get what you need you are not surrounded by 70-80 people like you would be in Wal-Mart. Thank you for being so convenient and having so many locations you make life so much easier.
My visit to dollar general was fantastic. They had every I needed. It was fantasy. All the staff yes friendly and helpful.
Its well kept and organized
A good place to shop for all your home and drink has all everything that you need
They NEVER answer the phone. They pick up and hang up immediately!
Pretty good to buy certain things
For what its worth its a decent store that tries to keep up with clear isles and friendly staff. Surprised by the actual brands they carry for a DG.
Friendly and helpful employees. Willingly assist you, or, do their best if they are busy. I think they could use more help, workers and employees on the clock at the same time, as they cant run a register and stock shelves and clean a store thats been trashed by customers. Its impossible to accomplish everything and remain in business being overworked and understaffed for any length of time, no fault of the employees. The store the past 2 times Ive visited looked like a garage sale gone wrong. I felt so bad for the employees. Corporate needs to assist these people and fix this place, please!!👍🦋
Manager working last night was a lil Rude with Her communication Skills!! Oct,19,2020
Close to home always has everything I need, has an amazing app where u can save so much money. The people there are very friendly and courteous
Good service always stocked
Good to pick up a quick thing or two.
Wide aisles and craft variety. Different assortment of goods compared to the last three General Dollars Ive shopped in three other states. Glad its not cookie cutter venue but quality and friendly staff in every location including this one.
Got cursed out by the store Manager because, they didnt give me my coffee, my Awesome Orange degreaser, stuffed peppers, and charged me for the dull pickles. Told me that her district Manager or the company doesnt tell me what to do do( says Christie she lied about her name) store Manager. Then, she said those items werent on my receipt which I circled around. I dont need to go to that store Walmart is cheaper. I cant believe such language came from a store Managers mouth!!! Then, I left after finally someone convinced her to give me my$20 and change back! Then, the cop came and told me not to waste my time or money at this store. I just spent $120.70 on cleaning supplies! I have waited 31 years to be banned from a store. I am still waiting for the district Manager to call back after I complained. The degreaser were still in the bag from when the guy put it in there and the stuffed peppers should be thrown out but, they probably put it back in the refrigerator.
A Great place for bargain shopping. Its just sad and upsetting that they dont hire many men. Every Dollar General I go shopping in always has a ratio of 20 to 1 female employees over the male employees. You would be lucky to see any men working at the Dollar General retail stores.
Dollar General in the Middletown and Port Jervis NY areas have VERY POOR CUSTOMER SERVICE EMPLOYEES AND NASTY ATTITUDES WHICH STARTS FROM THE GENERAL MANAGER AND THE STORE MANAGER AND EVERY OTHER PERSON THEY HIRE ARE ALL NASTY. YOU ASKED QUESTIONS AND THEY ACT LIKE THEY ARE BEING INTERROGATED. THE ENTIRE COMPANY ALL NEED TO BE HEAVILY TRAINED IN CUSTOMER SERVICE
Discounts are great. But whats better are nice people who are good at their jobs and enjoy helping others. This Dollar General had a very friendly and helpful staff.
I can never go in this store and buy one item. Love it!
The place was a slight bit cluttered and Messi but they had a lot of things to offer at great prices and the customer service was good. I recommend
Associates were nice.. Lots of cool items
I love the prices of everything, but the store isnt exactly the cleanest.
Their employees are kind and its got a decent selection of things to buy for various needs.
Place is dirty lines are slow mainly because the help are always out front smoking a cigarette
Love shopping there good prices. Store needs a deep clean as well as the restroom.
TIGHT store. Needs to be bigger. They have just about anything you need. I bigger newer store would be nice.
Very popular
Great prices. Able to pay for my Cell service here quickly & conviently
The employees were extremely rude. I needed help working western union app and they refused to help
Excellent service...
Always love Dollar General visit daily has all your necessary daily needs
Store looks wonderful
In and out. Bla atmosphere but no complaints
Good place to get things at a reasonable price
Store manager edna is very helpful dawn the ast. Mgr went out of her way to help me with a coupon product i was looking for. Very organized and clean store.
Since Dave a lot closed,the only place I go for anything I go here. Also there customers service is good except for the older blonde. Shes a b####
Its hard to look at the clothes. Theres too much crammed together. As soon as u touch something, something else falls on the ground. I got tired of picking stuff back up and walked away.
Love the place. Staff is helpful and kind and sales are good.
They sell alot of stuff for reasonable price.Most of time there in stock is good.
People are nice i go here all the time but it should be organized and cleaner like when it open up
Friendly staff but every time im forced to use this dollar general it looks like its just been robbed. Every aisle a complete mess and I always leave empty handed because they are never stocked up. Dollar general should remodle this store like the new one on 209 or close it all together, it is a black eye to the franchise.
Love dollar gemeral awesome customer service always friendly
Nothing like the one in cuddebackville. The one in port is dirty an messy. Cuddebackville is clean helpful an all around nice store. Never going to port jervis one again. Will stick with wurtsboro an cuddebackville.
People nice there and will help find anything
Good place to shop
Great deals, friendly staff!
The customer service is always very polite. They help you when you cant find what you are looking for.
It has good stuff and always has what Im looking for but the store is very messy never organized and theres always stuff in the aisles and the employees seem like they dont even want to be working there
I love Dollar General stores, theyve become my favorite dollar store...
Good prices here.
Very dirty place, most of the time works are outside smoking. Beautiful dollar General on Rt.209
They had everything I needed
The store its self is always a mess when I go here but I have never not found what I needed or not gotten the help I needed so it okay overall
Good store lil dirty
Its got good prices but seems like theyre out of stock of many products and there is merchandise scattered around in need of being put on shelves.
Lots of selection of things to buy and reasonably priced.
This place is awesome!
They always have what I go there for
Everything you need and more. Cheap price not quality.
Great savings and service at this store
Very well stocked and organized.
In an out! Not much waiting. Store was clean.
Neat,Clean and big Variety at Great Prices.
Lots of good deals for low prices.
Dirty bathrooms and general disorganization comparied to other Dollar General locations. Limited selection of cold food items and an overabundance of nic knacks and decorations. Try Dollar Tree by Kmart in matamoras for an actual dollar store experience
They are ok but they can be a little more helpful. The store is hard to shop in. Needs organization and spatial assistance.
Could definitely be cleaned up more and I have run into rude staff but nothing thatll ruin my day 😊
Dirty shelves not fully stocked. Cashiers slower than molasses
Convenient and well stocked with a little of everything.
Nice employees buy could use a good clean
Backed up line and a long wait. They never have milk or diapers anymore and the employees just do NOT care.
I love dollar General it has everything
Worst dollar general around will go out of the way to go somewhere else
Has everything I need quick.
Not the best service, or the cleanest of places, but they have everyday items at a decent price.
One of my favorite discount stores
Good place, good prices
Clean, easy to find things. Close by.