Went looking today on our motorcycle! Employees watched us for about 20 minutes without saying anything to us! Then after almost bumping into a store employee, he asked us if we needed any help, we said we were looking at refrigerators, he said, let me know if I can help you and walked off! They had lots of appliances, refrigerators, both new and slightly damaged! They had another young couple They were helping and walked all around us! We left after looking at several refrigerators! They do have good prices! We live in Georgia but have bought a LG washer & Dryer, and a refrigerator during biketoberfeast a few years ago! My wife wanted to shop here again! We may drive our truck over to look again later this week! This is the refrigerator we were interested in!

Had probably the best experience appliance shopping at Port Orange Appliance Direct. Great friendly helpful staff, in stock item, easy pickup. If you need appliances, this is the place to go!! Oh did I mention prices are great!

Sales was friendly and fun but mostly informative! Happy you had in stock, what we wanted! We appreciate that they were willing to holding our fridge & washer/dryer till our home was built.

Dom here is the main man. He will help you in any way he can! He is great at recommending products that fit your budget and also will look good in your kitchen/Wash room. You are in good hands with him!

Had a great experience with Raymond Farrar! Helped me through the entire process of buying a new appliance when mine unexpectedly quit. Thank you !

Best service EVER! I couldnt be happier with my purchase. I absolutely love my new washer and dryer. The delivery driver was amazing and the set up was perfect. They even looked at my dishwasher that was not working properly when I purchased the home. I will definitely be heading back in to purchase a new dishwasher from them. The sales man was very knowledgeable and took the time to explain different products. I did everything online and over the phone. I felt safe and the delivery personal had masks on.

Fantastic service! As our super salesperson said, “This has been more of an experience than a sale!” We got exactly what we wanted at a lower price and in a timely manner! Thanks!!

I new what we wanted, it was fast and easy. The salesman helped me put the dishwasher in my car and that was it. Good price too.

The price of my dishwasher was reasonable and the salesman was very helpful without being overbearing. The installation and delivery was very good. The installer was on time and the whole process took about 20 minutes. I would recommend this company because I went to Larger appliance stores in my area and could never get waited on due to lack of salespeople.

The employees in this store are extremely helpful and so kind. I was greeted as soon as I came through the door and they listened to me as I described what I was looking for. I will return again for their great service.

Appliance Direct used to offer really great deals. Not anymore.

I live in Deltona, they delivered for a reasonable fee and took very good care of our appliances. The gentlemen that delivered was knowledgeable and professional. They were prompt to their time window and communicated well on the day of delivery... PLUS my washer and dryer were hugely discounted from. Buying from other stores!

If there was a 0 star that would be my rating. I purchased a Maytag, less than 30 days old it no longer filled with water. I called for repair and 1 week later repair man shows up ran diagnostics said he fixed it the next day only 1 wash worked then back to original problems called to reschedule appointment they said it would be 2 weeks but the repair company, Fields worked with me to come a little quicker (thank you) the man explained problems and parts were on back order it would be a month before the parts come in. I called Appliance Direct who stated there was nothing they would do to assist me in anything I just had to wait and get it fixed. I dont typically do reviews but I work for a living, my money is valuable and taking multiple days off to wait for repair technician is not productive, point is Appliance Direct sold me a washer that doesnt work and they dont care and will do nothing about it. Do NOT purchase items from this store.

Don helped me and I am very satisfied. I will be telling anyone who is shopping for new appliances.

Clean, plenty of inventory, knowledgeable and friendly staff. Listens to your wants and needs, offers cost effecting solutions.

Don was real easy to work with. No pressure at all took about 15 min over the phone to complete purchase and was not pushy one bit. He was also able to arrange delivery quicker then any other store. Delivery team was quick and fast as well.

Bought samsung washer and dryer in jan, needed service recently. Was told by their service that they dont send tech for the problem. Had to call samsung directly. Will be having tech from orlando coming. Appliance direct employees act like they are doing you a favor! Rude!!

Great prices!Great customer service!Product availability is same day on most items!I will be going there for ALL my future appliance needs!!

Way overpriced now. They used to offer great deals.

Delivery on time and professional. Appliances are good quality and fair price.

Gene was very helpful. He took his time to explain the different fridges to us. We love are new fridge. Highly recommend Appliance Direct.

HORRIBLE experience! Purchased a dryer on a Saturday, salesman said they had it in their stockroom and delivery scheduled the following Wednesday. Our dryer was not delivered, we were told the delivery service had a Covid outbreak, and it would be delivered the following week. The following week, no dryer again. Spoke to the manager who confirmed they never had the dryer in their stockroom and it would be several weeks before they had it in stock. Needless to say I requested a refund, which was processed very timely. I DO NOT RECOMMEND THEM AT ALL!

My experience with Appliance Direct wxxx zrras a pleasant one. From the very knowledgeable staff in the store to the slightly. problematic the delivery. Although the washer wasnt hooked up correctly upon calling Appliance Direct they promptly sent someone with the proper hose and reinstalled my washer, then everything was great. I think part of finding out how good a company is, is seeing how well they deal with problems theres was excellent. so I am giving them. an excellent review

I bought and paid for a dishwasher there today after they took my payment they told me they didn’t have one then they told me to take 3 to 5 days for me to get my money back incompetent staff don’t ever shop here

Great prices, great service. Sanitize, Sanitize, Sanitize!

Great service and great products .

Salesman (older gentleman) was really rude and acted like I was bothering him. Stove works great.

Great experience. Came in to purchase a washer and dryer. Craig was very helpful. Upon delivery we realized that we have a side vent not a rear one. So I had to reschedule for them to come back out to finish installation once I got the kit. Don was amazing helping me out with what I needed to order and was very patient with me. Once I got the kit I called the store and as promised they came back the that next day. Sebastian, Edwin and Joshua were amazing. They did a great job and were very respectful of the property. Thank you very much for a great experience. I highly recommend Appliance Direct in Port Orange!!!

I would highly recommend Appliances Direct for anyone looking for a major appliance. They are very accommodating and their customer service is excellent. The gentleman who installed my washer and dryer was prompt, polite and worked neatly. You wont be disappounted.

My aging mom needed some appliances from a flood in the garage from a broken washer. We needed 3 appliances. With some research I saw Appliance Direct was the most reasonable. She always bought Sears. Since it closed in Daytona we decided to shop at Appliance Direct. We got the best deals plus warranty at affordable prices. The sales rep was patient with my mother in choosing what brands she wanted. I recommend to try Appliance Direct. Delivery and install was a breeze! Thank you we got our chrome appliances and love it!!! Pilar Miller/Carmen Enderle.

Whacky whacky Nu Nu just like Sam says on TV if you bought it somewhere else you paid too much. I got a wonderful new refrigerator freezer for $800 less then Lowes regular price and $200 less than Lowes sale price. Also the salesman Raymond was top-notch delivering the product in the manner I specified and so were the actual delivery people. I should have been doing business with Appliance Direct years ago. I will never buy any Appliance from any one other than Appliance Direct in the future.

I initially purchased a whirlpool stove and washer machine from appliance direct in Port Orange. I was unhappy when the stove was delivered to me ...the bottom drawer was warped and it never did slide into the space under the oven. I returned it the stove because it just looked cheap to me. After two weeks I noticed that the washing machine was not spinning properly and I wanted to return it as well but they would not let me because I had already used it. So three weeks into my BRAND NEW washing machine, I am waiting on a repairman. I will NEVER buy anything else from this store.

Great place to buy appliances. In and out in 25 minutes.

BUYERS BEWARE!!! OUR EXPERIENCE...When we first saw their commercial on TV, we were really excited and hopeful that we had found the right company. We needed to buy a washer, dryer and refrigerator for our new house. Little did we know that it was going to be a nightmare to do business with them. The only good thing we can say about them is their prices. Everything else was a disappointment. The owner in the TV commercial says you can get the appliances the same day, this is not the case. We had to wait 10 days to get ours and this was after many phone calls with the manager and sales person. They initially told us one date then wanted it to change it to a longer date. Once we bought and paid for our appliances the same day, the customer service changed completely.It was as if they no longer cared for us as a customer. Of course, they had had our business and money. Why should they care? My husband had to be stern and to the point with them in order for them to do what was reasonably expected.Be aware delivery is separate, $70 cash upon delivery to the drivers. Once we received our appliances, they forgot the vent dryer kit and the REP blamed it on the delivery drivers. We had to wait days for that kit then to top it off one of the refrigerators door was taller than the other. When we asked the drivers about it, we were told there was nothing they could do. Fixing it was not part of their job, just delivery and set up.We were so done with them that we decided to leave it as it was. Never again will I buy anything from them. I rather pay more than do business with them again..

I knew which washer I wanted. The salesman showed me a few other similar models. I made the purchase, they helped me load it into my vehicle. I was out of the store in 20 minutes. I called later that day with an installation question they answered quickly. Overall a great experience. I would buy from them again and I would recommend them to others.Michael B.Deltona, FL

This was my first experience at an appliance direct I went to the Port Orange pavilion I was greeted by Don he went above and beyond to help me he answered all of my questions he was very pleasant I was very impressed with all of the stock and quantity of stock available at this location as I have been to other stores where it would be weeks out before I could even get the item in stock and then delivery would take even longer and on that note I was very impressed with the delivery as well it was very fast very efficient the delivery people were very kindAnd very professional and also the financing department the leasing was a very helpful to me and everyone on the telephone was very professional and patient and kind and helping me set up my payment plan I will highly recommend this location at the Port Orange pavilion and appliance direct in general the prices are very reasonable I was glad that I found appliance direct and it was in my area I love my new appliancesLK

Excellent prices. Quality product. Store employees were very friendly and courteous. Delivery guys were a pleasure to work with. I will definitely shop there in the future.

I wanted to thank the staff at the port orange appliance direct, they were very helpful and knowledgeable and made my experience fun and pleasant.. thanks again

I was shopping for a washing machine and found what I wanted on the Appliance Direct website. I messaged the Port Orange location and they texted me right back on availability. I called the store to pick up the machine which was new and in the box. Very simple transaction. I got the machine I wanted at the price I wanted to pay. Especially noteworthy is the staff. The men were very friendly and helpful. I give the Port Orange location 5 STARS for product, price and customer service! I will shop there for my next appliance. Thanks guys!

I was happy with the Purchase, But they had LIED TO ME on Multiple Occasions and about multiple things.1. They were charging me the SAME DAY DELIVERY CHARGE for a delivery the Following Day, which even got pushed back an additional day. I had to complain about this more than once.2. In the store they tell you the delivery fee is for the delivery people, and the delivery people were telling me the money goes back to the store.3. They told me that NO DELIVERIES were being made the day I was originally suppose to get my delivery, and the drivers confirmed to me that they were making deliveries on that day. This was the reason for pushing my delivery back another day.4. I was suppose to receive a call 30 minutes prior to my delivery, so i would NOT have to sit around the house all day, but I received a call and they were there when i was not - so my delivery had to wait for a few more deliveries before they would get back to mine (1 1/2 Hours later).5. The delivery People were trying to persuade me into NOT changing the water line ( Which I Purchased) and leaving the old one in place saying the old line is perfectly fine, and not even attempting to offer money back if I had opted to do it.My Final Opinion is: I would rather take my business elsewhere instead of having to deal with all of the B.S. and LiesUnfortunate for them as I am Building a new House and will Need All New Appliances for this new Home .

The Sales Lead Is Very Knowledgeable and Helpful. The units sold here are a Great Quality for a Reasonable Price. Thank You for taking Your time to read my review.

Excellent prices... Very pleased

Very good product. Bought a kitchenaid dishwasher. Beautiful and much less than prices at Lowes. Installed. Very professional and I am very pleased with the whole experience. Would recomend and already have to neighbors.

The people at the Port Orange Branch are professional and curtius. We had no idea what we wanted just knew we needed a new washer. They asked us questions and came up with a product they had in stock. Then had their guys bring it to us and take our old one away. Their guys let us know we had plumbing problems and they could not hookup the washer. We got the plumbing fixed and are loving this new machine. Our water bill even went down. THANKS DIRECT.

Super sketchy for the Pavillion

Wonderful service, quick, efficient and professional.

Staff was friendly. Answered all of my questions. Delivery service was great

I can not even give this store a 1 star as my experience was so poor. I bought a refrigerator after showing the salesman specific dimensions. (Fritz), They delivered the refrigerator and they not only had incorrect connectors but, it DID NOT FIT! They reimbursed the price of refrigerator but, had the audacity to still charge me the $60 delivery fee!Also, I live on the 17th floor WITH elevator access and they told me DAY OF delivery, it would be and additional $170 ($10 per floor convenience fee)! They reimbursed my money minus $60 delivery fee for THEIR mistake. BUYER BEWARE! I had next day delivery from Lowes for the same product!

Good prices. Lots of inventory in a small place. Helpful sales crew.

The two men working that day were alsome

Too expensive and they were not very helpful we asked about a refrigerator that was on their TV screen and they said they had it feel like it was like 23 2,900 and it was on sale for 100 I mean 1,100 and they said it would take a very very long time to get it like they didnt want us to buy the sale scratching dent which was cost more than the brand new one with no dents for the one without the scratch and dents and the one with the scratch and dent transmission parts and he said he couldnt be ordered I mean come on in this day and age you cant get a drawer

Love this place! The workers are very nice and helpful. The prices are good and they are willing to negotiate. Would recommend.

Don, the Sales Manager, provided excellent customer service and product knowledge. We bougt our Maytag washer n dryer on Tues and it was delivered on Sat. Thanks Don!

Very happy with the service, quality of the product and the price!!

I PURCHASED AN $800 WASH MACHINE ABOUT 6 WEEKS AGO. PAID TO HAVE IT DELIVERED, IMMEDIATELY WENT TO WASH A LOAD OF CLOTHES. WALKED OUT OF ROOM RETURNED 5 MINUTES LATER AND ENTIRE ROOM WAS FLOODED. IT CAUSED $500 WORTH OF DAMAGE. I SENT THE MANAGER OF THE PORT ORANGE STORE MY REPAIR BILL. HE TOLD ME HE WOULD REACH OUT TO MANUFACTURER TO REIMBURSE ME AND ITS BEEN 6 WEEKS AND HE REFUSES TO RETURN MY EMAILS OR MY PHONE CALLS....DO NOT WASTE YOUR MONEY THIS GREAT DEAL I GOT COST ME $500.00 AND NOW NOT EVEN THE COURTESY TO SHOW THEY STAND BEHIND THEIR PRODUCTS.

Very kind and friendly and quick delivery and wonderfulPrices

Friendly and knowledgeable. Would highly recommend.

They advertise Free Delivery on TV,NOT TRUE!! 50.00 for delivery with a week waiting time.My 83 yr old Father pulled a trailer over to pick up the washer I purchased;Very little assistance, and in process my Dad fell on his face causing face and nose injuries and breaking his glasses.They will no longer get my business.

Salesman was friendly and knowledgeable and so were the delivery men!

I had a refrigerator delivered today. The delivery man Robel was extremely pleasant and helpful. I am grateful for all of his help! Thank you very much! Great to see there are still nice helpful people in the world especially during this Covid-19 crisis we are going through and all the tension and stress the news is reporting.

I was very happy with my experience at Appliance Direct. Raymond helped me find what I needed, in my budget. I will definitely be purchasing from there again, with Raymond.

I went in looking to purchase a new washing machine,and was offered a deal I could not refuse and bought matching Dryer...I was very happy with my sales associates knowledge of appliances...Im extremely satisfied.

Totally disappointed. Ordered a microwave in February and was told it would be in a week. Here it is the end of April and still waiting. I was told I could either get a refund or keep waiting. Zero excuse.

Very friendly and knowledgeable Very successful visit

Great experience here no issues friendly staff took care of us we got exactly what we wanted in stock very happyThanks guys

Quick and honest information.Excellent pricing

Good price, fast service and help in loading .

All went smoothly,, delivery/installation was terrific too

We bought a floor model washer and dryer. We were told it was last years model. After delivery, we were told it was scratch and dent. This set was only $20 less than the new model. We called the store and asked about money off for scratches and they said no additional money off. We also bought a microwave for over the stove. We won’t purchase anything there again. Buyer beware.

Service was good ☺️ and helpful

Love this store! The gentleman who work here are helpful and nice! We love our new fridge!

They were so friendly and helpful. The prices were outstanding. We will never go anywhere else for our appliances.

I was able to get the Amana brand glass top stove and I couldnt be happier! The crew at the Port Orange location were great! Thank you Appliance Direct!

Purchased a brand new Maytag washer out of the box and when it was delivered we set it up to start using it and was only able to get one load done. The washer would not complete a cycle.. just kept starting over and never completing the cycle. THANKFULLY, we purchased a warranty and called Appliance Direct immediately. They sent a technician out the next day. It was diagnosed as needing all new major parts (factory defect). They wanted us to wait for parts to come in and this would take at least a week. This was not an acceptable solution as we had 6 family members in town and had just moved and were WAY behind on laundry. As well as the fact that we had just purchased a brand new washer and having most of the components replaced after owning it for one day just did not seem like a proper solution. We called and asked to speak with someone in upper level management and was directed to GUY. He was AWESOME and took care of our conflict the next day by swapping out a new washer with the defective one and he even scheduled us for free delivery. We would recommend Appliance Direct for others.. just be sure to get a full warranty ( as defects can happen from the manufacturer) and if you dont like the resolution offered.. asked for GUY. He is pure awesomeness!Thank you GUY! You turned around a super upsetting situation into a very positive resolution and quickly!

🚫🚫🚫🚫PURCHASED A DRYER NOT EVEN 3 WEEKS AGO. IT DOESNT WORK AND THEY REFUSE TO RETURN IT OR EXCHANGE IT. SAYS THAT THE DRYER HAS TO BE IN THE Condition that it was bought. SO PLEASE TELL ME HOW WOULD I KNOW IT DOESNT WORK WITHOUT USING IT FIRST. BEWARE...BEWARE...GO ELSE WHERE. NOT GOOD BUSINESS 🗣🗣🗣🗣🗣

Would never recommend purchasing any appliance from them. I bought a washer on Saturday and after being told it would be delivered Monday they never called. When I called them he said it would be a late afternoon which turned into 7-9 pm. Then at 10 pm they called saying they can deliver at 11! I said no and they stated they would be at my house first thing in the morning between 8-10am. So at 10 am after no call again I called the store and they stated it’s going to be delivered between 11-1. But they did call me to make sure I would have their $50 delivery fee in cash....so yet again 1 o’clock rolls around and no call. I had to call the store 4 separate times before someone answered and with no response and being left on hold I hung up and waited. At 215 they finally showed up. With nothing from the store or any response in regards to the lack of communication or even care I’m extremely disappointed and I will not be a returning customer

Great people to work with a great deal on my new appliances.

I didn’t got here, but I’m about 15 minutes into the incredible commercial. I love it, I just love it. Thank you.

I was pleasantly surprised that someone with credit like mine was approved for as much a I was! Thanks it couldnt have come at a better time!

The guy that was there was very friendly and helped us out with answering our questions.

Loved the experience. Super quick and easy process.

Display crowded could use better price point.

Associates at port orange location go above and beyond with their service.

If looking for appliance good store to buy from

I purchased a new washing machine on November 29th. The deal was a little better than Lowe’s, but then they sprung the $50 delivery fee on me. That made the deal worse than Lowe’s but then the salesman said they would haul away additional appliances for no additional charge. I have a non-working upright freezer that I would like to have hauled away so I figured what the heck, that might be worth a little more so I completed the transaction. When they delivered the new washer, they took the old washer away but said they didn’t have room on the truck to take the freezer. Plus they wanted an additional $15 to take the freezer. I asked them to come back later in the day once they made room by making some deliveries. They said they would but didn’t. So I had to call the store to ask them to reschedule the delivery people to come get the freezer. The manager argued with me and said I would need to pay another $50 fee. I left a message for the salesman to call me but he never returned my calls (four times over the next month.) But with persistence, I called him back and each time he said he would take care of it. He never did. Today is January 14th and they still haven’t come to get the freezer.I will never do business with this company again and I strongly recommend you avoid them as well. If you choose to ignore my advice, at least be sure to add in the cost of delivery when comparing deals. For example, Lowe’s doesn’t charge for delivery for many of their appliances and when they do, it’s only $30 and that includes new metal hoses for the washing machine. And don’t trust anything employees of Appliance Direct tell you.

Christian and Ethan were absolutely fantastic and incredibly knowledgeable.I think Ethan is a walking encyclopedia of appliances! Christian helped us and they both ended up working together to find us exactly what we needed. There were no surprises or glitches and communication was exactly as promised.Their prices are definitely competitive and typically much better!We are extremely happy with the service and our purchase.Thanks to Christian and Ethan.

I highly recommend this appliance store. Last Thursday evening I came in after visiting several other options to see if things were as advertised . Ethan Kindl was most helpful and my decision was made in just a few minutes. Best price, best salesman, and best buying experience..and as a bonus he loves boxer dogs too. As promised they delivered and installed my new Maytag washer and dryer the next morning. and carried away the old . Installation was prompt, professional and done in a flash. Very happy with this whole experience.Thank you guys!!

Great place to buy from

We needed brand new appliances for two separate properties at a moments notice. Everywhere else we called we had to wait a month or so to get a complete set....we called appliance direct and Craig made sure we had what we needed in the time we needed it. Thank you!

Great service & value ...

Waste of time. Limited selection. Pushy salesman on paying on credit.

Great place. Staff on the ball. Fast service and delivery.

I bought 2 appliances that never came in. I cancelled my order. Now I can’t get my money back. It’s been 8 weeks since I cancelled the order, countless phone calls. They owe me $1440. Every time I call the check is in the mail.Owner said I got my check, well that’s not totally right. I got a check made out to my name spelled incorrectly so I can’t cash it. It’s worthless. When I called, now 2 weeks in a row, I am told it will be another week. How long does it take one person to type a check? This is so absurd. I have been patient and polite, could that be my problem? It has been 10 weeks now that I have been waiting for a simple refund check. Bad bad bad business.

Let me start by saying a one star rating is the minimum allowed and is far from accurate. I purchased a washer and dryer set and on the second use had an issue. The washer continuously filled with water cycling in the drain/spin cycle until I manually reset the unit. Otherwise it would continued to do so for an indefinite amount of time using thousands of gallons of water. The dryer on its second use ran for 10hrs and would have stayed running had my sons neighbor not called me worried that something was wrong and could cause a fire. I immediately called the Port Orange location where I purchased from and was dismissed.The only person (who may or may not ever answer your call) that answered was unwilling to replace these hazardous units even though they had just been delivered a few days earlier. He refused to get me to anyone who may be above him and further encouraged me to write any reviews I liked on any sites I wanted stating this has been done before! I reached out to the owner by email, as no one will give a phone number to speak with anyone beyond the already helpless salesperson level. I got canned responses back from a no named virtual person with a continued unwillingness to switch the units out for properly working units.These were new, in the box units that had been used 3-4 times. All I was asking was to bring me new ones or refund the purchase. I never received a single phone call nor received the name of the mystery person responding to my emails. I would highly recommend anyone considering their cheapest on the planet pricing to be aware that this will come at a greater cost down the road. These units are a danger to my disabled son and the entire apartment building where he lives. This company has already filed Chapter 11 bankruptcy once and looks like with business practices like this they will soon be filing again.

If anything goes wrong with an appliance which my brand new out of the box washer did not even turn on, it took over 2 weeks and a billion unhelpful phone calls to get any type of answers. I am still waiting on an exchange they will not refund. absolutely terrible experience unfortunately.

When at the store, we were initially very pleased with the service. Its unfortunate that at the time of delivery, the delivery professionals realized that the store never sold us parts for the new dryer, and they had nothing on their truck. They said they wouldnt wait for my husband to purchase missing parts at the hardware store across the street and still asked for the full 50$ delivery and installation fee, even though they just left my husband finish the job.

Visited here looking for a new refridgerator and it was worth the stop! Salesmen were very friendly and helpful, and best of all I got the fridge that I wanted and the price was unbelievable! Definately will return when Im looking for my next appliance!

We Ordered a microwave from them. Was less expensive, with, tax,del.,and take down and set up. BUT DID NOT GET IT DELIVERED, THE 1ST DATE OR THE SECOND DATE. NOW ON HOLD FOR AT LEAST 2 MORE WEEKS. HOPEFULLY........... NOT HAPPY.......

Great salesman very helpful

Went there during store hours closed think they just come in when they feel like it😡