An impressive company that provides excellent service. Our repair technician, Javi, was outstanding. He was incredibly friendly, caring, and professional. He went out of his way to ensure a complete and thorough job, and showed great dedication to his work on our vehicle. Hes a real asset to a company that places customer satisfaction as their priority. Ray A.
Had to get my windshield replaced. Made an online appointment on the SIRGlass website. They called me immediately to set up a time & place to that suited my workday for the following morning. The next day, they came out to where I was & did the job in a jiffy. Its only been 24 hours since they set the windshield, but no leaks so far & no noticeable ripples in the glass - has a lifetime guarantee. I was pleased with the work & the pricing!
Great costumer service and super friendly. Came to my house the day after I called them to fix my window after someone broke into my car. Highly recommend!! Cheaper then a few other places I got quotes from, also comes to u to fix it. Thanks SIR AUTO GLASS, I will definitely be coming back to u guys again if I have any other troubles with my windows.
Seamless and pleasant experience. Javier was friendly and explained the process of replacing the windshield. I think the best part is that they are mobile, so they can come to you! I had the work done at my office so it was super convenient. Thank you Sir Auto Glass, and thank you Javier!
Chase was a little ray of sunshine. Prompt service and went above and beyond getting the glass pieces out of the cup holders and sprayed the car with some delicious new car scent. Enjoyed my business, would highly recommend using them.
Customer service (Chris, in particular) is GREAT!Its unlikely anyone in need of these services is having a great day but even though I was frustrated and stressed by the time I got the recommendation to Sir Auto Glass, Chris was incredibly kind, patient, and helpful. It was comforting to talk to someone who was clearly thoroughly competent and knowledgeable. Best of all (in my opinion), he was fantastic at communication - walking me through the details of the process and offering text communications so I could juggle it with work. I can certainly (foolishly) hope I never need to replace another busted out car window but if I ever do, I will certainly remember this experience and call Sir Auto Glass immediately.
Mario provided excellent service in replacing our windshield on our Lexus. He came to our house, was punctual to his appointment time and provided updates via tex/call.He salvaged our windshield stickers (Reg and ATX Tag), ensured all electronics were functioning, And kept everything tidy throughout processWould highly recommend SIR glass and Mario if you’re lucky enough to get him
Robert, our repair tech, was awesome. He answered all our questions concerning the windshield and made a great, clean replacement with everything aligned perfectly. Believe me, I can be pretty picky!
Sir glass is amazing!! They are extremely communicative and flexible to your needs and schedule. Chris was so helpful over the phone. Not only did they fix my shattered power window, but Chris also filed an additional claim for me about my cracked windshield. He did all the work to make sure both would be fixed-- all on insurances dime! Would recommend to anyone :) trustworthy and nice group of people.
Jose was a nice guy! He did a very good job getting all of the glass out from inside the door panel!! I would use them a gain for sure!
Robert was very pleasant,professional and clean. Could not even tell he had been here except a great new windshield. Great warranty and way less than all the other quotes i got. Already recommended them to a family member.
Awesome customer service! I had my car windshield replaced with the mobile service. Super convenient, quick and the process is easy! They guide you through everything starting with insurance verification, they get on the call with you and your insurance company to make it so easy. The communication is on point and they give you updates through the whole process. I Highly recommend Sir Auto Glass!
Sir Glass was easy to work with! They set up my insurance claim for me within minutes and gave me the schedule during the first call. They sent an amazing contractor - Sphinx Auto Glass - to complete the work. John from Sphinx was communicative, on time, and did a fantastic job with my windshield replacement. Both Sir Glass and Sphinx offered a lifetime warranty on the windshield for the length that I own the car. Highly recommend and would use again if/when needed!
Chris (sales) and Mario (technician) were both really nice, understanding and easy to talk to. Received courtesy notifications throughout the process ( windshield arrival date, technician name/arrival tracker, etc). I really liked that they came to me instead of me having to drop my car off for an unknown # of hours or wait around at a shop. Mario explained every step of the process and answered any questions i had. Overall, very pleased with my experience and the job performed. I would definitely use them again and recommend them to anyone 🙂
The guys at SIR auto glass were exceptional! Good customer service & friendly. Not only were they able to price match my car window, but they (Dennis) even delivered it to my house in a timely manner. They saved me time and money! Highly recommend them!
Sir Glass replaced the cracked windshield of my Prius at my home. He arrived on time and took about the amount of time that he predicted (45 minutes). It looks like he did a great job - good as new! They worked very well with my insurance company and made it easy for me. I recommend this company!
Amazing staff great sense of humor on time professional respectful of my child sleeping. Extremely while mattered outgoing. I will definitely use them again. They were so prompt and within 24 hours everything was fixed. A very short appointment time window.
They did a wonderful job on my 2014 BMW 328i. I highly recommend using this company!
I had my windshield replaced and they did an amazing job. Transferred my TXTAG and Registration stickers without any damage.If you’re looking to get your windshield replaced I highly recommend SIR Auto Glass & Calib.They were professional, efficient, and quick. Their mobile service was convenient for me with my busy schedule.Very friendly and communicated everything thoroughly.No need to look elsewhere I recommend this place to everyone!
I had a brand new winshield replaced due to a rock chip and crack on my new car.. Shawn provided excellent customer service in explaining the details from start to the end. He set up my claim with my insurance and all I had to do was paid the deductible which took stress out of my day. Jeff was my technician he was very friendly in answering all the questions I had and even went on a test drive with me to ensure calibration were done as expected. Everything went perfectly until the very last part with email in receiving my receipt and my lifetime warranty. It took several attempts to finally receive my warranty. Didnt think it was so hard to send a simple email after service was performed and paid for. I had to make several requests to get a copy of my warranty which I shouldnt have to. Otherwise I would give it 5 stars.
This place is THE BEST! If you have any situation with glass, use their services! They came to me, replaced my windshield in under an hour and it was so convenient for me! Once I made the call, it was replaced in the matter of days! The men who came to my house to fix it were incredibly nice and professional! Highly highly recommend!
Chris (sales) and Jose (technician) were great and I was really impressed with the service I got. Within a few minutes of submitting my info (on their surprisingly nice form!) Chris reached out and helped me schedule an appointment, and even scheduled it through my insurance for me to get a discount on my deductible which made this job $100 cheaper than I was quoted at any other place. Jose texted me when he was on his way and finished the job in under an hour while I was able to go back in my apartment and work. It was really nice to get my issue fixed with minimal disruptions / inconvenience to my day. Happy they got the job done so quickly at a reasonable price and I am looking forward to see how my new rear windshield holds up in the rain this weekend (though I’m not too worried because now I have a lifetime warranty in case there are any issues!). Highly recommend this place.
Sir Auto Glass did an excellent job of replacing my windshield. They had to order the part which took a week to come, but that was fine. Then they came to the house for the work, and Javier was very diligent, professional, efficient and thorough. I hope we dont have the same problem again, but if we do we would certainly use the same company without any hesitation, and we would hope that Javier would do the job.
I never leave reviews, but feel obligated to let others know I HIGHLY recommend this company and their services. At every step of the process these guys went above and beyond to provide excellent customer service at and quality. Mike made setting things up super easy, and was extremely communicative about timing and price. Cameron was my technician and was incredibly kind, on time, and completely unprompted, he went above and beyond to fix a deeper issue left from a different company before. I highly recommend this company and their services.
UPDATE: After finding another company to install a new window, Sir Auto contacted me and offered to pay for their repair. Integrity following mistakes made garners extra stars. Thank you!I spoke with a helpful after-hours service on the weekend to replace glass on Monday. After I called the company more than 2 hours after their opening to inquire about scheduling, they did confirm my information and assured me I would be notified by 4pm for the replacement work. By 5pm no one had contacted me. And they were now closed. I spoke once again w/the after-hours service (since their hours of operation are incorrect, both on their website and google search), and was subsequently text-contacted by the company. They stated they didnt have a correct phone number, which was inacurrate since it had been confirmed more than once.Their 5-star rating just went down the drain, in my estimation. The 1 star is for their after-hours service.
Very easy to set an appointment and very fast to get work done. Insurance was zero help and kept referring me to safe light the national chain but did not help me at all. So I found sir auto glass and they were great their communications technology was easy and kept me informed every step of the way. Great local business, highly reccomend! They did the work in my office parking lot saving me a few hours of my time.
We had a drunken visitor take a whack our car in the middle of the night, and we woke to find our family cars window completely smashed in. We were scared and felt vulnerable. Sir Auto stepped in and not only did a fantastic job repairing our cars power window, they helped us to feel safe again. A technician came out to our home, and repaired the window on the spot and cleaned up the glass shards on the street around the car. Excellent service, would highly recommend!
These guys were great. Incredibly helpful, prompt, fantastic customer service.
They are very accommodating. They will come out to whatever location you choose to install your glass needs. Theyre local and their work is superior I highly recommend them.
I had a rock hit my windshield and the crack expanded quickly. I got in touch with Sir Auto and right from the start they were kind, understanding and helpful. The next day I had an appointment scheduled to replace my windshield and the two gentlemen who worked on my car were professional and extremely helpful. I really appreciated their help and how quickly my windshield was fixed!!
Excellent customer service. Both phone rep and repair tech went above and beyond to provide quality service in a timely manner. I am very impressed and definitely recommend them.
These guys are very professional, and (in my case) very fast. I was able to chat with a representative, text him my policy #, get my insurance on the line all within 15 minutes. Less then 24 hours later I had new OEM glass installed
Very FriendlyKept us updated on all changing informationWindows look GreatGreat Customer Service
What a pleasant and convenient experience I had with these guys! I was omw out of town the following day and needed my windshield replaced and calibrated before hitting the road to California. They were able to get in first thing in the morning and got it done (they actually woke me up). Still on the road, so far so good; Ive used my eyesight features and its good as new. Id definitely recommend.
Got an email saying the tech would be there anywhere from 8 to 4 PM. My boyfriend stayed home all day. Never got a call about where I was on the schedule and no call 30 minutes prior. Got a call at 4:04 saying they weren’t gonna be able to make it out today so they will try again tomorrow. I asked if we can make sure I confirm a time so I don’t have to stay at home all day and cancel all my plans. They said call me in the morning. Around 7 AM the next morning I get a call from the tech saying he was at my house already. Once again no call 30 minutes prior saying they are on our way or anything. I had to try to get in contact with my boyfriend who are still sleeping since they said they normally don’t do services before 8 AM. Tech does the work which I would say fast and looks great. But then calls me to tell me that the tech will be out within the next hour to do the calibration which originally they said I would have to go to a Subaru dealership for them to do it. So I waited an hour, and still no call and no one showed up. Around 4 PM a text shows up at my house stating he’s here to do the calibration. Still no call prior to him arriving. The work was great and for that I would recommend them however the communication was just lacking and for that I will not recommend them.
My windshield got chipped by a rock as a logging truck passed by in the opposite lane. I could see the crack moving across my viewpoint, much to my dismay.SIR Glass came up in my google search, so I called to see if it could be repaired.This was not possible, but everything was taken care of. I was amazed. They contacted my insurance for me and assisted in carrying through the process of coverage.The correct replacement was available and the crew was there completing the work first thing the next morning! They were professional and friendly. My scheduled plans for the day flowed along with hardly a hitch and I was off to a humming start!SIR Glass went out of their way to accommodate me. The windshield is beautiful. They recalibrated what was needed. I recommend SIR Glass totally. 👏💥😊
I hope to not need them again but so glad I found them! After calling all of Portland, I found these guys had the best prices AND they drive to you! Dude who came was very friendly, got the job done AND vacuumed within the hour!
From start to finish Sir Glass provided stellar service. They were incredibly helpful helping with my insurance claim. Scheduling was easy and the windshield replacement happened at my home. I would absolutely use Sir Auto Glass again!
They made it super easy and affordable. Was able to have them come to my work and install the windshield there. Helped me with my insurance deductible to save me money. Super quick really only took maybe an hour.
These guys were great. They were responsive and communicated throughout the whole process. I knew what to expect and when to expect it. The technician who arrived at my house to do the work was friendly and courteous. I recommend.
Mario was the best! So friendly and professional and a offered a great price for high-quality work. Five stars!
I would highly recommend this business.I sent photos of the damage and they got back to me via phone, the gentleman was very nice and helpful. He help he set up my claim with my insurance and booked my next day appointment.Chase was my service person that came out to the house. He was wonderful, very professional, very knowledgeable, got right to work and had it done in no time. I would give Chase 5 star on his service.Thank you SIR Auto glass you guys are amazing.
Sean was my tech. He was earlier than expected! Very friendly and did an amazing job!! Thank you so much!! I would recommend him for any job that needs to be done!!
Javi and Jeff showed up on time and did a great job replacing my cracked windshield and resetting the EyeSight cameras.
What can I say, great communication. Excellent customer service. They showed up on time. They treated me like they cared about me and my vehicle. I would definitely work with them again if I need any glass from my car fixed or repaired.
Did an outstanding job,using superior products and calibration was mobile, which is huge since the machine is very expensive. Recommend them to anyone who likes convenience, quality, and professionalism
Great service. They come to you! Fasted response time of any auto glass place I could find. Decent price too! I has a super friendly and knowledgeable guy that helped me. Great! Thanks!
He showed up early and had it done in the time we ate a quick breakfast. And he was fun to talk to as well so that helped with the anxiety of having to deal with replacing a rear window. The cost was actually the lowest we found and they seem to have everything you need in stock.
Customer service was great! There was a small mistake with scheduling but company was extremely quick to apologize and send someone out as fast as possible. The work done was fantastic, my new driver side window looks great. I appreciate their assistance and hard work. Much better and cheaper using them versus insurance quote. Worth looking into
Needed a door window replaced after a break in. SIR Auto Glass responded quickly to my request as was able to come out before anyone else could. Came on time to my work and did a quality job with my repair. Would recommend to all.
Fantastic. My last glass repair was at Safelite, a terrible experience requiring two visits to the shop and finally the Volvo dealer to fix what they screwed up. SIR was the opposite. Fast, friendly, skilled technicians who were on time and did a flawless job. The best communication I’ve had in a while, shocking in the era of zero customer service. Highly recommended.
Appreciated friendly service and the repairman calling when he was on his way. He was efficient, cheerful and not only replaced my shattered window, but vacuumed up all the glass. A big, positive thank you!
Matt (and whole team) was prompt, knocked out the job and recalibration quicker than expected. Leading up to repair day, changes in scheduling occurred which they were responsive about the entire customer journey. No surprises, solid experience, happy customer
The technician was on time, very professional, absolutely skilled in his craft. We discussed issues Ive had in the past, he assured me, he as well as his company take customer service and satisfaction very seriously. Well, he was 100% correct.I am completely satisfied with the windshield glass, the work, and completed job. It actually starting raining the very next morning for several days, not a single drip inside the vehicle.I would definitely recommend SIR AUTO GLASS, and will use them from now on when needed. They have earned a customer for life.
Replaced 2021 Tacoma windshield. Not only did they cut my deducible in half, they came out to my place for a windshield replalcement and recalibration. Made it so incredibly easy. Just call them, tell them your insurance company, and they pretty much handle the rest.
Amazing! Dudes helped me out better than I could have imagined. They couldnt find the right window so they went above and beyond to find it. 11/10
I needed my rear window replaced and spoke with several glass companies to get quotes. I was very frustrated with them. I only spoke to one company that I felt was competent and that was Sir Glass. Sean responded immediately and gave me great advice and information, but I thought his quote was a little high so I looked at more companies. After many other attempts I decided to go with Sir Glass even though they were higher than 1 other choice I had. I scheduled the appointment because I felt I knew they would do quality work. The sales staff was very professional and helpful. They sent a man named Chase who arrived when they said he would. I even received a heads-up notice 5 minutes before he arrived. The great experience so far turned into an even better experience. Chase was courteous, friendly and professional. He was even very patient and helpful as I pestered him while he worked. I am a VERY hard person to please so I watch very carefully when I pay someone to do a job. I have zero combines and only the highest compliments for Sean, Chase and Sir Glass. No B.S., just great people, great service and quality work. Lastly, without knowing it, they undercut the cheapest place I had previously found. They ended up being my least expensive option by a very wide margin. I highly recommend Sir Glass.
These guys were extremely professional from start to finish. Really went to work for me and even got in touch with Lexus Austin to make sure they had the right piece of glass for my IS. Highly recommend
To replace the windshield on my Volkswagen CC Luxury I turned to SIR GLASS LLC and my choice was successful. They gave me a good discount, and did everything to a high standard, despite the fact that they had to come to me twice because of my mistake. These guys are professionals!There was the most reasonable combination here: price-quality.Recommend!
The installer was right on time even though it was a rural Area. The shattered windshield was out and we were able to view any internal damage. Luckily there was none . Her did the Subaru Outback eyesight calibration and he was done! Same Brand of windshield ! I was so grateful! He was so hard working!! Great guy.
Quick schedule. Matt came on time. Did great job. Replaced windshield and recalibrate camera
Called around to multiple places to get an oem replacement for my 2020 ram. They had one of the best prices, could get it done soon, and showed up when they said they would. I couldnt move the truck at the time (long story and I told them in advance) but they were still able to get it done, and do a good job.
All contact with this company has been great from start to finish, Andrew did a fantastic job and was done in no time, if needed will definitly call again
Got several quotes. They were affordable, easy to work with, professional, responsive, and did the work in my driveway! I highly recommend this company.
Someone broke into my car. I was getting quotes that it would take a week or two to replace the window. SIR was able to do it the next day. My window was not in any warehouse in the area and they were either going to have to wait a week or so as well. Or maybe they could get one from a dealership for a significantly higher price. They found one warehouse that did have my window and we had it repaired the next day at a great price and with very friendly staff.
The technician showed up on time in a very professional-looking van clearly marked with the company name. He worked quickly and efficiently to replace the windshield and even had the foresight to remove and replace my inspection and toll stickers.
Very professional, love that they made a point of explaining the warranty and all it covers.
This was an outstanding experience! This company called my insurance and by doing so saved me time and money! Frank showed up and did a wonderful job replacing the windshield on my mini. I highly recommend this company and will use them whenever I can in the future. Thank you so much!
Service rep was on time and easy to work with. Entire job done i an hour and answered all my questions.
Had my window busted out and called SIR auto, they came quickly and repaired my window for a good price. My only issue is they claimed the clean up service would be fantastic, but I still have glass All over the inside of my car. If they had done a better job cleaning up, theyd have 5 stars.
As opposed to Action Auto Glass reccomended by the Lexus store that was seemingly indifferent.These guys showed up on time. They were personable and professional. Very knowledgeable and a joy to interact with. I HIGHLY recommend this business...
I was able to schedule the repair for the next day (Other companies were giving me 3-4 week wait times.). They came to my house, all I had to do was unlock the car, and they were done in 30 minutes. Great service, superfast, and nice people. Plus, they quoted me half of what I was quoted by other companies.
Ive used Sir Auto Glass twice now and each time the staff from start to finish has been very professional and helpful. They are on time and worked with my location and schedule. Highly recommend this company and will not use anyone else.
This is not my lucky year with windows on my car, so this is my second replacement of a window. Progressive prefers to use Safelite, but their reviews in PDX are not great, and they’re booked out three weeks anyway. Sir Auto Glass was able to get to me in three days and came to my house. Done in 45 minutes, always professional and courteous. The glass is great and the job is well done. Will always use from now on!
Great Service! Was able to get an appointment next day. The service guy arrived on time and noticed right away a problem with the old window. It had been installed wrong and pushed the molding out from around the window. That caused rain to get in and cause rust. He got rid of the rust, installed new window and fixed molding. Very pleased with the work. Would definitely use again!!
I was notified when the tech would arrive. He was on time. In addition, the tech was very conscientious and was very professional. Life time warranty is a plus.
They stayed open extra so I could go hone after work and get additional info for them to make an accurate quote. My appointment was quick and reasonable. Service tech was on time and professional. Excellent quality work. Id recommend them to anyone.
It was good, but we were not told there may be two technicians on the same day (windshield and calibration), which would tie up our day. I learned it from the reminder email and had to call to ask for them to be together or back-to-back, given pressing appointments. Also, I had to call to request the email detailing the service and warranty. The actual installation went smoothly and efficiently and the camera is operating properly.
Very pleased! Iwould definately recommend them to anyone needing to replace their windshield.
Easy to arrange, earliest availability, great communication, and even live tracking of the repair person, so you could see when they’d arrive. Friendly, professional, did a good job, even vacuumed out the car. I honestly couldn’t have hoped for better.
Sir Glass did a great job! They communicated well, showed up when scheduled and the installer was friendly, neat and extremely efficient, here and gone in less than an hour.
The technician was so great. Enjoyed meeting him and working with him.
SIR auto glass was professional and prompt and super accommodating. From the first initial phone call to scheduling and job itself I super impressed by the ease and professionalism fromStart to finish. Chase was great coming to my residence to fix everything, super helpful and friendly. If ever needed I will most definitely use again. Thank you!
I initially wanted Safelite to do my windshield replacement but i was unable to speak with someone other than the automated voice so I called SIR Glass, I found them on google, they have plenty of great reviews so I went with them instead.I highly recommend SIR Glass because of their communication, professionalism and respect especially to your time. Their system basically makes you feel at ease for this type of job. Sean (owner) called me a couple of times for updates which I really appreciate. Frank (glass tech) and Matt (calibration tech) were very good and professional.They are the best in town hands down. A business with integrity and stand up guys. Don’t look anywhere else for windshield replacement/repair.
I had my car broken into several days ago, with the thief smashing open my passenger side window of my car at my apartment complex and stealing a work bag. I called around to a half dozen places, and nobody could see me for a week or more. Finally, I came across this company and was set up for a replacement only two days later and quoted nearly $80-100 less than every other place (that had no availability). Everything was smooth and I loved that there was communication throughout. Two replacement people came out to me and my window was replaced in less than 30 mins and the glass in my car was vacuumed out. I can’t recommend this company enough. Thank you.
They are money hungry ppl!!? They called day of service after they quoted me asking for more money !
The guys were great. They were fast but efficient and products are of great quality. Would recommend to anyone needing damaged windshield replaced.
This was an easy quick service, and one of the lowest prices around! I needed one of my side windows replaced and it was such an easy process! Was confused/shocked to see that the tech left a razor blade on the roof of my car (probably used it to try and remove tape residue from where the window was covered) and that was really unsafe. But accidents happen. Besides that though I’m pleased with everything!
Wow! Fast service! Friendly and professional! Second time using them and would highly recommend using their mobile service!
My car was broken into and the passenger side window was smashed in. Many of the other glass companies were booked out over a month and I couldnt wait that long for a new window. I called SIR auto glass and they were able to set an appointment up for me the very next day. They came to me, fixed my window, and vacuumed up the broken glass. I highly recommend this company.
Had a great experience replacing my windshield. It looks terrific. Dom did an excellent job!
Although there was a mix up with our first scheduled time, the next day they were quick and did a great job and a good price. Thanks for Mario!
My Mazda CX-5s windshield got hit by a pebble while driving on the highway. I had no idea that windshield replacing had gotten so complicated but the guys at Sir Auto Glass walked me through the process and even got on the phone with my insurance company to help me file my claim.They came right on time to my house and replaced the windshield and recalibrated it. Everything works great and their price blew the rest of the competition out of the water. Also they used an on brand windshield which is a bigger deal now that windshields have all sort of safety detection devices.These guys are good and they have a division in Austin, TX which is where I used them.
Sir Auto Glass made it easy to get my windshield replaced in a timely manner and made it convenient for me by coming to my car! Communication was clear and appreciated the transparency throughout the process.
Chase was on time and had the rear window replaced quickly. He was professional, friendly, and deserves a raise.
These guys are top quality!!! Friendly,professional, and on time!! I would recommend this outfit to anyone that needs a windshield replacement!!
Sir Glass was AMAZING! Easy to schedule! Technician was professional, on-time, and speedy!
Worked with Chris today and he couldnt have been more professional. Went out of his way to get me in before my daughters driving test. I was very impressed!
Excellent, timely service. They even took care of my insurance claim, and cannot be more pleased with their service.
The cab of my truck isnt a swampy leaky mess anymore! Woot!