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Betts Truck Parts & Service
4334 NE Columbia Blvd, Portland, OR 97218, United States
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Betts Truck Parts & Service
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Se
Review №1

Most of the time betts has the stuff I need for a really good, competitive, decent ( cheaper then dealer) price. But they need to start to give better discounts for constantly returning customers.

da
Review №2

Didnt have what there web. site said they had and bad customer service.

To
Review №3

Great people and excellent service. Rich was able to get my rig in the next day. Jason rebuilt my spring packs, corrected a few problems, and had me back on the road in two hours.

Mi
Review №4

Do good fast work have lots of truck and trailer suspension parts in stock

Je
Review №5

TRUCKERS BE WARE. Not worth your time, more aggravation then its worth Will not have my business ever..No Face Masks by the Rude gentlemen outsideA business that can not follow a few rules that are very easy Wear a Face Mask- be 6 feet Social Distancing - Disrespectful !!!! Unbelievable how ignorant they are.

Ch
Review №6

They made me some u bolts on the spot fit perfectl awesome job

GR
Review №7

Great people. Great service.

Je
Review №8

Good people great service even if they didnt have what I needed on hand

Ja
Review №9

Worker told me they would perform service on my truck. Had my truck for 2 weeks and the service is still not done. No call backs. No answers. Do not use these guys

Pa
Review №10

Been here a few times and every time its been positive.Clean waiting room with coffee and mags and TV.

Ry
Review №11

I love the delivery drivers and shipping/receiving clerk! Great people!

Co
Review №12

They did a great job, adding a new spring leaf on our motorhome. They didnt carry the bolts we needed but they were so nice and directed us where to buy the springs.

Ju
Review №13

I got a flat tire this morning by chance right outside Betts. The guys were so kind and professional and changed the tire in no time. It was such an act of kindness and made my day. Thank you!

lo
Review №14

Loved the service, have no regrets of using this place for multiple times and will definitely come back again! Jack, the manager is great guy! definitely a great place to do your suspension jobs! Simplicity, quality, right timing, guys got right tools to do it, ended up paying cheaper for the job then the local shop, which charges less per hour!Wish that all drivers would understand that Google reviews is all of ours time and money and put more reviews on the shops and we all can save money and not deal with idiots that are out there hiring non qualified mechanics and at end that $60 hour is turning into $120 in hour with out any warranties and later you will find out that they still messed up on something!Guys please take your time and put reviews on shops.

Mi
Review №15

If they dont have your part they will find it.

Va
Review №16

Great prices

Ch
Review №17

GREAT SALES AND SERVICE . THANK YOU SHAUN B. FOR THE HELP

Ar
Review №18

The best truck repair shop in Portland. I really recommend it!

fr
Review №19

They are the best !!

Pa
Review №20

First, Marv in the Parts Dept. was great to deal with but the Service Dept. was nonexistent. I called three weeks in advance, got a quote and made an appointment to bring a truck in on a Friday afternoon the week before the work was to start. Betts would have the truck a whole week to complete the work that needed to be done.I called the Wednesday before to confirm the appointment and was told by Ruben I needed to bring the truck in and get a new quote. I was assured I still had my appointment just need a new quote. An appointment for a new quote was set up with Ruben for Friday afternoon. I took the truck in at 1:00 p.m. on Friday for the quote. Ruben was gone for the weekend. I waited an hour for a quote from a guy who rushed in, blurted out a quote for the parts and labor without looking at the truck and then quickly left. Marv gave me a detailed parts price list and with that and the labor quote I was able to come up with what should be the max price. So I left he truck there to have the work completed by the following Friday.I called on Wednesday to check on the truck and was told work had not started (work should have been completed or in progress by this time). I was now told the truck would not be done by Friday. I said “Do not touch the truck. I’ll be in to pick the truck up Monday morning. I had committed to a job that Monday and I keep my commitments unlike Betts. Luckily this was just preventative maintenance and not a breakdown. Worst service I’ve ever experienced.

Mi
Review №21

Great experience. I called to see if they could service the trucks we needed. Ryan called me back minutes later and informed me they couldnt assist me, but he could provide me the number of someone who could. Excellent customer service. Bummer I couldnt use them.

Sa
Review №22

OUR SALE MAN IS GREAT AND ALWAYS HELPFUL.

Jo
Review №23

Great place to get suspension, press work and wheel-end work done. Operate with quality, honesty and integrity.

Br
Review №24

Very knowledgeable staff. Shaun B. A pleasure to work with.

Co
Review №25

I called Bill in sales and talked to him about my dodge 2500 service truck. I told him that I converted it to a dually and told him about the heavy loads that i was carrying. He looked up the appropriate rear springs for what I needed and suggested timbren bomp stops instead of air bags. The truck rides so smooth now very happy with the outcome! Gabe in the shop performed all of the work and he did a great job as well. They will for sure get my next service truck for upgrades!!

Ge
Review №26

I got my King pins replaced on my 07 freightliner and everything went just as they said and the repair cost just as much as they quoted. I am very pleased with the work they did and just as pleased with the price and the time frame the work was done in. I will defiantly return for any truck work I need in the future. I will also highly recommend them to others for repairs.

Je
Review №27

They know what they are doing and how to treat you when you come through the door

To
Review №28

Good staff. Lots of parts in stock. Best prices on u bolts.

Pa
Review №29

Im a driver I go there because Im told to most of the time its nice its quiet peaceful they got the job done he asked questions answer it

5n
Review №30

Fast helpful staff quality work

Gr
Review №31

Job was to change the slack adjusters from manual to automatic. Now you need to understand that Hazel is a 1984 COE Freightliner approaching 3 million miles. We bought her from Market Transport when she had 614,000 miles on her.Since we have almost all trips taken were to Calif for produce, a repair facility in Ca is very important, and the Fresno shop proved a big help in keeping her on the road.When we decided to switch the slacks it was great to find the Portland shop with Bill as the service manager. We requested Stemco parts which were supplied by Potter Webster parts jobber.Bill fulfilled our needs in a timely and excellent way.Now, as many of you know, Hazel will not be going back to California, which is Ok, because Betts has a large shop in Tolleson Az, only a couple of blocks from WinCo DC, that we serve.Many thanks to Bill and his staff for the great work.Grafton L SterlingSterling Western Inc (since 1980)

St
Review №32

Best customer service Ive ever seen..

St
Review №33

Very helpful. Chad jumped though a bunch of hoops to get me 2 airbags for my winnabago motorhome.

Ch
Review №34

Friendly service

Ro
Review №35

Good service lots of suspension parts in stock

Ke
Review №36

Good service, Mike in sales knows his stuff

IL
Review №37

Theyre part price our little bit cheaper than from dealers

Tr
Review №38

A+ They are the best!

Ty
Review №39

Awesome service

Ai
Review №40

Ask for Marv. He knows what hes talking about.

Pa
Review №41

All you need for suspension

Information
37 Photos
41 Comments
4.6 Rating
  • Address:4334 NE Columbia Blvd, Portland, OR 97218, United States
  • Site:http://bettstruckparts.com/portland.html
  • Phone:+1 503-289-8875
Categories
  • Brake shop
  • Truck repair shop
  • Truck accessories store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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