Each time i visit John Helmer the results are excellent. This is not a box store. Every item is of quality and you can expect the retailer chooses items based upon quality meaning one doesn’t have to question a decision. Adding to the goods the service is always fine. It is expected that purchases at John Helmer are meant for occasions and kept and maintained for years. It is a different type of buying experience and one i prefer.
Amazing place to find the right hat! You can try on all different shapes and sizes of hats there and they are very knowledgeable as well. You will find the right hat. Definitely check it out!
This shop is fantastic! The sales person was super helpful while not pushy or hovering. The selection of bow ties and hats is comprehensive but not overwhelming. They also have a small but well thought out selection of Alden footwear. I didn’t really look too much at the shirts or suiting, but what I did look at was very nice.
Went in looking for a vintage style drivers hat; he was very curtious and polite.I’ll definitely go back and get more things from this store. He even shook my hand and was so polite. Very nice young man.
This is a review written by a guy who needed a hat and found it.2020 - 2021 had lots of hardships and lots of changes. A minor change for myself during this period was a reduction in the amount of hair on my skull.I cant say if it was genetics or the increased stress of these times.Whatever it was I needed to look into some hats to prevent the head from sunburn. This tends to be important as patio life at restaurants, etc. seems to be here to stay for some time.I found a selection of various hat types and spent quite some time trying various things on. Staff just let me do my thing and I found two flat caps. I was able to rule out other hats pretty quickly.Id also note that from the stores external appearance you might think no deals can be found inside, but I got 2 hats for a good deal. Id much rather shop here again than at a big corporate online store.
Visited the store today with my 19 year old son. We knew absolutely nothing about hat style, quality, material, sizing, etc.. Jack greeted us at the door looking very much the professional that he is, and proceeded to school us on the various aspects of the industry. An hour later, and 3 lids in the bag, we walked out of the store completely satisfied, and much more knowledgeable than we could have imagined. We were even treated to a visit from the legendary John Helmer III, himself. What an incredible shopping experience, thank you.
How nice to walk into a fully stocked mens store that offers such good service. My adult son needed a suit for a wedding but was very inexperienced and after looking around at other alternatives (Mens Wearhouse for one), realized that he was in much better hands here with sound advice, better quality goods, and personalized service that was backed by experience.
Love this place! I always stop by when I am in Portland.
Went in with a Panama hat in mind, received excellent service, was shown and tried on a number of brimmed hats of various materials and styles. Ended up with a stylish Panama hat I can wear and my wife liked.
John Helmer haberdashery, its a local store thats been in building for generations, its a store that has well priced verry high quality suits and mens ware accessories if you visit this store you will find the people in the store verry welcoming and polite every thing well placed and an easy environment to shop in if you need or want a high quality suit,hat,or umbrella and dont fell like spending thousands for a similar experience John Helmers haberdashery is the place to go.
Love this place and always have. Wonderful apparel!
If you have not stopped into John Helmer Haberdasher off of the corner of Broadway and Salmon you should check out their store. They are celebrating 100 years this year. They have Custom Suits, Dress Shoes, Belts, Hats, Socks, Leather items and a lot more.
Good section of hats to protect head from the sun!
After much searching, I found a perfect, high quality Greek fishermans cap in black leather available on this site. After placing the order, 7 days passed without so much as an order confirmation or updated status of the order. After inquiring about this, I was finally given an order confirmation number. After another week of waiting, I was informed that the item was out of stock until the following week, at which point they would send me the item. Upon arrival, over one month since my order was placed, a hat arrived that I can only describe as a costume accessory. In fact, I have since found the hat online sold as as just that - a costume accessory - for $20 (I was charged $78 plus shipping). Aside from the black color, not one feature of the hat resembled, even slightly, the hat pictured on their website or the description that accompanied it. The leather was fake, the accessories were not metal, and the cord was a cheap rope, and there was no listed manufacturer (only Made in China). Even the shape was not the same and looked cartoonish. I had no other choice then to send the item back for a return AT MY OWN EXPENSE of $15 shipping. Perhaps they are simply not good at selling merchandise online, in which case they should stop doing so, or at least refrain from lying to their customers about the quality of their products. This was the worst experience I have ever had buying a hat in my life, and customer service didnt do much to help. How they have been selling hats since 1921 with these business practices is baffling. My only regret, other than not ordering anything, is not taking photos of the poor excuse of a hat that I was sent to serve as evidence of its embarrassingly low quality. Dissatisfaction is an understatement, and I will never buy from John Helmer Haberdasher again.
Fun place to go for mens and womens hats. So many to choose from. Very helpful staff. People who complain about the rain need a bigger hat.
Johns store is amazing. Walk in and let the professionals guide you through the store, selecting the perfect pieces for your wardrobe. Truly professionals and truly amazing products.
Old stly haberdashery...hats for all...mens clothing. My personal favorite: berets in 2 sizes and a rainbow of colors!
Super great service real gentleman shop. Great customer service representative! Love it and didnt get treated like I dont belong.
I went in looking for a hat. Ive been looking for a quality hat shop since I moved back home to Oregon from the Midwest about a year ago. In Wisconsin I found a top notch hat shop where I became a loyal customer. I have spent hundreds of dollars on my extensive hat collection and Ive been looking for a go-to shop where I can build a comparable relationship here. I thought perhaps I may have found that shop at this place. I could have never been so wrong. When I arrived, I felt like a ghost. I spent around 20- 30 minutes looking at hats, with a couple of designs Ive been in search of. The whole time I was there, not one word was spoken to me. Not even a hello, welcome, or at best, may I help you. Maybe they didnt like the way I looked. I was even wearing my Stetson that day so I know I looked good! 90% of the reason most people are loyal to a shop owner is customer service. Especially when you buy something as personal as a quality hat. Thats the first thing most people look at when they meet someone, so customer service is of the most important. Heck, half the time I go into a shop and they dont have what Im looking for, I usually find something else I like and buy that while I have them order the one I went in there for in the first place. Great customer service sells 2 hats instead of one. A decent hat easily starts at a minimum of $100 and up from there. YOU do the math shop keeper. Well the bottom line is, since I was totally ignored by this establishment, I will return the favor and ignore them. Oh by the way, I found a quaint little shop in Oregon City where I bought one hat (on a whim) while I ordered one that Ive been looking for.
Great stock. Classy place. Let the shopper shop instead of talking to them.
John Helmers descendents honor him by continuing to offer quality products and great staff. We appreciated Jacks patience.
John is a real pro. He combines quality, service and a unique ability to blend traditional fit and function with current fashion sensibilities. Great new masks too. Perfect for work!
Its never a surprise 2 place an order and actually have a pleasant conversation with the owner.
Great hats, and good old fashioned service. Love that this is a family business.
Spend your money at a third generation local Portland business that has excellent service and high quality mens clothing at a fair price. Walk away from purchasing your clothes online. Do it right and do it in person. Youll look better.
Bought my husband the most gorgeous cuff links that he absolutely loves to wear. I was pleasantly surprised by how extensive their inventory is. Some really nice, classy, unique accessories for both men and women!
Outstanding hat and mens clothing store with exceptional service right downtown. I order my custom fitted shirts and most of my suits from this store, all reasonably priced for the quality.
I have been shopping here for over 30 years and always enjoyed their quality and selection.
I get easily overwhelmed by shopping in general. This was a great shopping experience. The shop staff were low pressure but extremely helpful. They helped rush tailor my pants and offered to stay open an extra few minutes if I couldnt get to them before the store closed. Best bow tie offerings Ive seen. Thanks!
Love this store its nice to have a go to place for gentleman. It has class and good quality items, oh and my guy loves it too💜
Went to Haberdasher to check out some finer than usual clothing and immediately received help from Louise. She was great! She took the time to answer my questions, got my measurements taken care of and ordered all my desired clothing in an orderly fashion. I look forward to dealing with Haberdasher in the future.
My wife and I are from the UK and we were driving from LA up to Vancouver in June this year and spend 2 nights in Portland. I had been looking for a pair of Alden Cordovan shoes for a while and was very pleased to find John Helmer on the corner opposite our hotel. This is a very high quality, old-fashioned gentlemans shop. The service was friendly and professional and I was at last able to buy a pair of Cordovan shoes with polish and spare sets of laces. Cant praise this shop highly enough and would recommend it to anyone.
Great service, very helpful staff.I was looking for some Bills Khakis, but wasnt quite sure what style and color. Staff had a good supply of colors, fits, and sizes to try on, with a full catalog of additional fabrics to feel.Tried a few pairs on, but Im a little indecisive, so they helped explain the uses of different styles and colors.Ordered through them, they fitted them for me and tailored the length, leg opening, and waist to a better fit.Excellent service, kind and knowledgeable staff!
This is the best place in town for mens hats without a doubt. Service is excellent if you dont know what to look for, their selection is enormous.
They’ve been my go to since 2001. Every experience, a delight. Every word spoken with a thoughtful kindness that is learned generationally. Accessories, umbrellas, cuff links, ties, etc.Be a sharped dress human.
Great customer service !!
Great place for hats. However they ignored my son... Hes 16 and collects fedoras and is will known for his hats. Maybe because hes young they didnt think they would make a sale whatever the reason he got a hat he wanted anyway and left. Still they do have a nice assortment of hats.
Bought some very nice boots here. The staff here are old school....I mean care about their customers and making sure they walk out with what they wanted.
If you like hats, and mens 🚹 haberdashery youll love ❤ John Helmers store. My latest visit, they sold me two hats! Great staff, great merchandise, what else could you want?
Great service & options! The most amazing assortment of things to cover your head Ive ever seen. Be prepared to pay a pretty penny though!
This is a great store! Excellent service from knowledgeable staff. I purchased a Stetson for my husband and got lots of great info on care for the hat, too.
Best selection of hats in Portland. A real traditional mens clothing store. I have been wearing a rain coat for years and continually add to my hat collection. Quality products. Local, family owned. Highly recommend.
I have purchased hats, mostly berets (and also Panama-type hats), from John Helmer for over 20 years. Several times I visited the store in person, and mostly purchased on line and over the phone. The John Helmer sales representatives exemplify the best practices of retail sales. They know their product, they understand fashions and styles, and they have a wonderfully cordial and respectful demeanor. I have greatly enjoyed all of my purchasing experiences with John Helmer and I have received products that exactly matched my expectations. Thank you, John Helmer.
John’s shop is fantastic. I recently went in to purchase a new hat and was guided by his team. They were both professional and knowledgeable in giving me ideas. They are a necessity for anyone interested in dressing the part.
Looking for a good hat. The best in town
Our adult son needed a new suit for an important interview. We had passed this store for years so, having been disappointed with the selections in other stores, thought we would give it a try.Though the inventory, of off the rack suits, was somewhat scant, the quality and prices were pleasantly surprising. We were pleased to find a decent suit for a reasonable price and from there were able to accessorize totally to create an entire outfit. (We also noticed that they charged less for some of the same brands of suits that their competitors carried.)The staff is knowledgable, helpful and courteous. We were able to complete our purchase, complete with a fitting, in under an hour.We will definitely consider them in the future.We would believe that their inventory of hats is unsurpassed in the Portland area, which provided a wonderful distraction for another adult son as he waited for his brother.
Best Haberdasher in North America!
They have a marvelous selection of hats, and really helpful staff. In Portland, it rains so much that a good go-to hat is a must! And its nice to work with local folks who have been here in Portland for such a long time!
Just the best hat shop and bespoke tailor. And the nicest people in the world.
Excellent service and selection. The online site is a small part of their inventory.
Every time I visit Helmers I find something I cant live without. Came in for a green bow tie for St Patricks day. Found one and left with an awesome green bowler hat. Perfect!
Great traditional clothing and more hats than anywhere else. Third generation ownership with a talented and friendly staff, including Louise.
Great place for hats. Fantastic selection, friendly service, knowledgeable employees and top quality merchandize. I have purchased many hats from this haberdashery.
Hands down the best tailored suit Ive ever gotten. John was fantastic in every possible way and then some. Will keep coming back as often as I can.
Great selection and service! Very helpful and knowledgeable staff with a variety different style questions and the concerns to meet everyones needs.
Best place to look Your finest ! Hats ..canes ...dress up gear ..love this place and the help us first class
In the best way possible, this is a dash of yesteryear, from the attentive focus of the staff to the manufacture quality, the materials, and careful fashion details of the products. Theres a luxury to fine woolens, detailed herringbone of tweed, ascots, hats as class markings, and all the accouterment.In a word of short Internet attention spans, Id offer the description The Great Gatsby meets The Kingsmen, and they go shopping.
Wonderful store. Great hat selection!
Large selection, attentive customer service, realistic prices
Just got 2 hats for Xmas. Nicolas was FANTASTIC at helping me choose the right hats, as well as rehabing one of my beloved wool Pendleton hats. Even though Im a blue collar guy, the Nicolas and the staff here made me feel as welcome as a dapper gentleman. I will be back!
Great place for hats and accessories. Ive heard the custom shirts are first-rate.
Awesome selection of hats, shirts, and anything else you can think of. Fantastic customer service.
They have a very large selection of high quality hats and knowledgeable staff who know them like the back of their hand. Youll definitely get what you pay for here!
Was looking for a hat for the rain, found a nice oiled leather hat for $48 dollars.Thats not a bad price seeing that a similar hat at an outdoor store nearby was $80.00. This is also a local business.
Good service great selection
Incredibly helpful!! Found exactly the hat I needed with the patient assistance of Gail and John.
Love this store! Great family owned business with a lot of great traditional clothing you wont find at the malls.
Best place in pdx, actually from Portland. Support your.local haberdasher!
Always fine quality, knowledgeable help, great hats, nice ties, mens Warehouse shop.
Great customer service as always
Very nice selection of mens and womens hats. Lots of ties and bowties.
So many hats! Was graciously assisted by Kathy, who helped me find the perfect fitting cap.
Outstanding selection and service...first time visitor and met the owner...that old school level of service you see when the owner of the business is hands on!
Great selection of mens accessories and great service finding just what suits you.
Had the money, but guess I didnt dress nice enough. Service mediocre
Gayle helped me choose a fascinator. She has such a great eye for fascinator hats. She helped me pick one for an event I attended later that evening. I only wish they had more fascinators to choose from.
Always friendly, helpful and knowledgeable. I’ve purchased many hats here.
Clerks extremely kniwlwdable and helpful
I buy most of my hats here. They have probably the best selection in town of everyday hats.
I’ve been buying hats here for 15 years. It’s a classy shop with great customer service.
Best place to get a hat in PDX hands down. Nice helpful staff good selection.
Extraordinary selection of hats for men and women, stylish mens wear.
I was looking for a particular Bowler hat with a pencil curl, they had standard Bowlers, I showed them a photo of what I wanted and they steam shaped the brim EXACTLY like the one in my photo! My search was over!
Excellent service and top quality clothing.
Nice selection. A bit pricy, but good quality.
Hats on to this portland landmark. worth the trip to stop in but chances are you will be walking out with your new favorite hat.
A great store .......one of a kind. Cant afford quality???? Go to WalMart.
High prices, but the service and quality go with it.
Great selection of hats.
If you’re a hat guy this is the store for you!
Good service great hats
Cashier seemed hostile and glared at us as if we were shoplifters. Not very browse-friendly, especially for younger people.
All the best there
Great mens shop!
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