Walked in at 1pm today. Was out the door not even 2-3 mins later. Asked about building a pretty large deck and the lady at the customer service desk seemed annoyed that I’d ask such a question. Didn’t even try to give me prices or anything. Just shut me down. Sucks when you try to shop local and the customer service is bad. Won’t be using or recommending Ziggy’s to anyone.Worst part is you guys had not a single clue how much I was ready to spend. Unfortunate loss for you guys on top of making sure people don’t use you guys for building supplies.
From placing my.order with Monica to the delivery driver Justin, the customer service was exceptional and everything worked out smoothly. Over a great experience.
Great resource for unique building materials not generally supplied at the box box stores.
We shop here a lot, and they always take good care of us. We recently bought a shed from them, and they worked with us on delivery dates and set up. I have and will continue the recommend Ziggys to everyone.
Very friendly persons. Had my delivery for Friday 8-12, got there Thursday by 1pm and they unloaded me!!! Quick in and out. Nice people. Would come back again. Came from El Paso, TX, blessings.
Low inventory hardware chain in oversized industrial digs with Forklift Races!!!Last week I went to load up some shingles and blew right through the little stop sign like usual (because no one is ever there to give your receipt to). I was loading up and really enjoyed watching three employees on forklifts going in circles chasing each other! Then.... THEN... they lined up for a low-speed drag race! How fun! I just kept loading. And loading... Lucky thing Im honest and only loaded up what I paid for (as far as theyyyy kno.. hee heee!).Then I drove out and one of them chased me down it looked like. I wasnt going to stop! I allegedly had extra shingles! (or not)I swear everyone that works at Ziggys must have to pass a positive drug test... check THIS out:I walked up to the counter once and four employees were standing there chatting, on the phone, whatever. They just sort of stared at me. Another customer was standing there. I said, Whats going on? He says, No clue. Theyre just standing here staring at us. Its sort of creepy. Like, he actually SAID that! Then a fifth employee walks up and grabs something at the counter and turns and leaves. Pretty sure he was the manager. So then I was like, YO! and they sort of snapped out of it.Pro Tip: When you drive around to get your lumber, dont even stop at that stop sign to hand your yellow receipt to an loader person... because theyre not there! The in the know people just cruise on through and load their own lumber themselves. Saves soooo much time!But yeah, their prices are good when they have stuff in stock. So I keep coming back. Its like a relationship I cant break off. Especially since ACE Hardware quit serving the COVID-laced popcorn. BOO! I miss my meals at ACE.But back to the Ziggys review – Yeah, so 3 stars to Ziggys for being weird but entertaining. Construction whenever! Forklift races forever!
Good prices but very poor service. The salesman wouldnt look up a door lockset to see if it could be ordered. The yard kid didnt want to work or call someone over to help him load 20 pcs. of 12ft. sheetrock so I had to help load it even though Im old enough to be his grandfather. Plus he just watched as I had to straighten the stack on my trailer after each pc. since he obviously didnt care.
Ziggys is a great local hardware/building supplier. The staff know what they are doing and can actually talk there actual trade with you, unlike the box stores. Ziggys always has product in stock and is the go to place for all my building needs.
Stellar service. competitive pricing. And highly knowledgeable staff
Went in to buy four items, found one. This review based on that trip. Have been in several times picking up lumber and no problem. Even the yard worker sorting through and picking better lumber for me. This trip needed plumbing supplies and lack of products was the issue. More than likely a supply problem, Ive seen it in couple of other stores with certain items in low supply or nonexistent.
They have the best customer service at this ziggys location.
Great steady service. Knowledgeable help
Good place to go to get your building basics and more, staff is helpful and nice.
Great place to get supplies for my home projects, they are always competitive and usually have what I need.
Always get great service and products there.
We got a shed recently from Ziggy’s and it looks awesome! Super friendly service and delivery.
Poor customer service with a return, pretty disappointing overall.
Ok, I buy a whole lot of building materials. Ziggys is one of my go to sources. They stock all the really important items at fair prices. And on the rare occasions when I have a question I appreciate being able to ask someone who is knowledgeable and honest.
We ordered a shed from Ziggy’s in Post Falls and it was built in a timely manner looks great and was delivered by Minyo, his customer service was awesome, he did a great job and was very helpful! Thanks Ziggy’s
The red journey of the people there were very helpful and courteous play.... The thing is once you leave you got to go to work
You got to love Ziggys
Fast and friendly. Quality service and products.
Im editing this review: The owners responded to my frustrating experience and I will always give a business the benefit of the doubt when they care enough to respond and apologize for the situation. Thank you to whomever replied and I will continue to be a patron to Ziggys in Post Falls.
One star is too much. Heres the deal with Ziggys. I went in there last week and thought 13 Sheets of paneling at $8 a sheet. I brought my invoice in there today and they told me that they sold me the wrong materials and that the material that I actually wanted is $27 a sheet. The manager said they called me to tell me. Which they did not. He later admitted they didnt have my phone number. At the end of the day I did not get my materials because I was not going to pay $27 a sheet for paneling. I had my electrician schedule for Friday now I have to reschedule. I had my painter scheduled for today and tomorrow that also had to be canceled. I insisted that Ziggys eat the difference as it was their mistake they told me to pound sand. I have it all on video and told him I was going to post a video to get community comments and he threatened me that he would take action against me to have the video taken down. Ziggys is willing to sick their legal team on at the client today just screwed.
Good for the DIY person
Great place to shop for all your home improvement projects. I find the prices are better here, than the prices at the Home Depot. This place has some products on display so you can shop yourself, but all of their building supplies, like lumber, metal roofing, and concrete, etc. you have to order at the desk, then drive around back to pick them up. I have had to wait a little for someone to get my order but it is usually pretty quick and easy.
Very Helpful staff. Even in the busy hours took the time to research and answer all of our questions and even when the item we where looking for was not in there store they tracked down the items and told us which store carried what we wanted and how much of it they had in stock. A Very Helpful Staff. :) Larisa is the Best! :)
Friendly knowledgeable staff. Always get what I need for a fair price.
Some of the people are rude, they assume the type of board you want and sell you the cheap stuff. I dont agree with that you should ask your customer what they would like not just sell them what you think they would want.
Kind of spendy sure not super great quality just pretty mediocre all around including service
My friend BOUGHT lumber from here for her sons Eagle Scout project and they treated her horribly. Her husband is working out of state and the manager/employees completely took advantage of her. So disappointed and angry. She was in tears.
Had what I needed, a lid for a bucket
Great service
Greatest customer service
Good knowledgable gals and guys. I buy my home improvement stuff there until my moving.
I have done many projects with supplies from ZiggysOn a first me basis, and the staff is knowledgeable.
Ziggy’s Home ImprovementZiggy’s is a lumber store that is not only great at improving your home, but is a great place to build a home. Ziggy’s has everything from simple paint, to all the things needed to build a home. The store Ziggy’s it self is known for their simple hospitality and for being local. The slogan of Ziggy’s (“Ziggy’s YEAH Ziggy’s) is a Known by most locals.On our trip through Ziggy’s, my boyfriend and I were first greeted by what I assume to be a saleswoman. She was very knowledgeable and was able to answer our question and help us get what we needed efficiently. We were looking for what to use to build some raised bed planters for our front porch. After asking her what was the best material to use, she suggested that we use pressure treated lumber. She suggested that pressure treated lumber was best because it has the ability to not rot over like regular wood can. After the saleswoman gave us some advice she gave us all the screws and bed liner we would need to get the job done. She then gave us a ticket to drive back to the warehouse and get our lumber. We got in our truck and drove around the building. Once we got to the stop sign we were greeted by a loader. We gave them the slip that the saleswoman gave us. The loaders then led us to our lumber and loaded in the truck for us and we were off. The whole experience maybe took us 30 minutes. We got home and built our flower beds with the materials we were given and it worked great!Many people will say that the time we spent at Ziggy’s was too long. I believe that the time spent was reasonable considering that we did not exactly know what we needed to build our flower beds. The price at ziggy’s may be slightly higher then places such as Home Depot or Lowes. This is because Ziggy’s seems to be more local. Considering that they only have six stores, it is impossible for them to match the prices of them. This being said it is still a good idea to buy local and support small businesses for the future of our community. Another common complaint that I hear about Ziggy’s is the lack of stock. The problem being that there are only six store in total. That being said it is very difficult for them to be able to keep stock of materials that rival corporate companies also need the same materials. If Ziggy’s and Home Depot both want the same lumber, of course Home Depot will get the unit before Ziggy’s. This is because the bigger the store, the bigger the wallet. Often times people compare places like Home Depot and Ziggy’s the main difference is that Ziggy’s sells more lumber and things to actually build a house. Home Depot tends to make things like light fixtures and small trim for houses. Even though Ziggy’s may say “Home Improvement” it mainly has things to build a home.In conclusion, we both really enjoyed our experience at Ziggy’s. We have tried to go to places like Lowes and they just didn’t have the materials we were looking for. Although the other store do have a better selection for things such as tables, lights, windows and more. The experience at Ziggy’s was fascinating and fun. They have a huge warehouse in their Post Falls store. Not only that but the people were kind and friendly. My boyfriend and I had a great experience and got exactly what we needed to finish our project.
Fast service and very good prices. They have a huge stock!
The hidden gem of Post Falls. This store has tons of supplies on stock.
Great store. Has most everything you need to work on your house.kind of a store for people who know what they are doing.
Very knowledgeable employees! Great prices too
Staff is always helpful here. Prices are pretty good, with a refreshing selection that the big box stores do not have.
I appreciate the greeter who, upon my arrival, asks how can he/she help me find what I need. Always very friendly, kind, and helpful.
Go in and pay for materials then drive around and let them load you up. Very happy.
Great place to shop, the employees are knowledgeable and helpful. Johnny on the spot
Excellent customer service and value for standard and special order building materials.
Food is always hot and they got the hole order with no mistakes. 🤘
Friendly and helpful staff who make finding things easy.
My local big box store, usually has what you need a way better service than the orange store
Excellent place for hardware and building supplies. Best source in Post Falls for heating pellets.
Great service, great prices.
As soon as I walked in someone was ther to ask if I needed help.. very helpful and fast at getting me what o needed and out the door...my kind of store
The staff are extremely helpful. Customer service is tops !
They make great sheads
Great place in spokane stay out of Idaho branch
Construction and building supplies. Plumbing, lumber, landscaping, lighting, etc. Good prices.
Good customer service. Little pricey.
Not the same old story used to be when this was a smaller town
Good for mid to low grade building supplies
Nice people, did not have what I needed
Staff are great they help you load
Good prices and helpful
I have tried to support this store, but on several occasions have had horrible customer service. Worth the extra hour to drive to Hayden.
Great local hardware store and knowledgeable people
All Ziggys are like most hardware/lumber stores always understaffed
Nice people easy access
The people are very helpful
Fair local folks are very helpful.
The staff could be friendlier.
Good some days and sometimes annoying
I go there for my pellets all the time and other things
Just find it hard to believe that they are still in the same spot! Been a long time!
Very helpful and handy
We shop Ziggy always! They have everything we need.
A building supply near our home and usually has what we need so no need to go to the big box stores who have such limited help and no knowledge of the products (Lowes, Home Depot)!
Very helpful.
Yea Ziggys!!!
Just like any other
Fun store
Ziggys can you dig it...
Customer service sucks
Not very helpful!
Kind and helpful
Great place
Very poor customer service
Bad customers service
Good selection
Great place
They suck
Nuts and bolts