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AT&T Store
351 W Schuylkill Rd, Pottstown, PA 19464, United States
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AT&T Store
Comments
Ja
Review β„–1

Very good customer service! Two lovely ladies that were pleasant.. Patient.. And knowledgeable! Thank you so much for your help in getting us set up with what we neededβ˜ΊπŸ‘

Ma
Review β„–2

Jason was very informative. After talking briefly about my budget and needs, and he helped me find the right phone for me. It was very refreshing that I was not pushed or pressured into getting the newest phone. I had a great experience and will be returning to this store. Thanks Jason !

Ke
Review β„–3

Joseph, Dakota and Jason were all super amazing. Got me set up with a second line, help transfering my data and excellent, top notch customer service. Not to mention outgoing and fun conversation that made the wait on the data transfer enjoyable and way less painful. My husband and I are super happy with this store and will be going back.

Te
Review β„–4

After my first experience with at&t, I thought Id never go back. A friend have me her old at&t phone that my provider didnt support. I had no choice. I didnt go back to the same store as before. I went to Coventry Mall and spoke with a fabulous gentleman. I cant say enough about him. While I waited until he was done helping an elderly woman with her flip phone. I noticed he patient, kind and respectful while she took notes. In this day in age thats a rarity. Jesus helped get the phone activated and got all my contacts moved over. I hope at&t appreciates him.

ry
Review β„–5

Stopped in to terminate my account and was told good luck with the new company i was going to be using as I will experience slower download speeds. When using AT&T at my home I could not receive a signal unless connected to WiFi. Being able to download something is quicker then not at all. Enjoying my quick download speeds and reception at my home now with T-mobile . . . . . its also cheaper too!

Ba
Review β„–6

Jesus was very very helpful and knowledgeable, he helped me with my new phone and was very nice, and fun to talk to. He is a great person and I would recommend people go to him for anything they need. I won’t go anywhere else. Thanks for everything Jesus.-Craig

Mr
Review β„–7

Super friendly staff. Answered all our questions. Would return there 100%. Katerina Gaitanidis is super friendly and knowledgeable. Go see her for a good experience

Ju
Review β„–8

Professional, quick, great experience. This store is about 10x better than the other AT&T store nearby. Went in there to activate a prepaid line for a teenager and was out in probably 5 minutes with no hassles or annoying up-selling. Highly recommended if you need to interact with AT&T in person.

Br
Review β„–9

Jesus was absolutely amazing! He knew exactly what he was doing. I got 4 IPhone 11s and he had all the info transferred and phones ready to go in no time.

Ta
Review β„–10

Jesus was attentive to our needs and had the answers we were looking for. No pressure and got more than what we wanted out of our experience. Thanks for sticking around to close out our sale!

M
Review β„–11

Excellent service, Stephanie took care of all our needs and we walked out with a new phone that was setup exactly like the old phone we walked in with!!

Ac
Review β„–12

Awesome experience it was fast and easy for the switch sprint tried to get over on me tho πŸ€¦πŸΎβ€β™‚οΈ

Ho
Review β„–13

Jason was patient, helpful and went above and beyond a normal level of customer service. I left another store and because Jason greeted me you got my business.

Is
Review β„–14

They are very knowledgeable and helpful when it comes to any questions you may have. Excellent customer service and full of information on phones and accessories. Very pleased with the service I’ve received.

Je
Review β„–15

Catherine was very helpful moving my phone number from Verizon to my wife’s AT & T account. I would highly recommend this store.

Je
Review β„–16

Jesus was the MOST competent person Ive ever encountered in ANY wireless store, across all carriers. This man is AWESOME!

Al
Review β„–17

Jesus was an amazing sales person. I was buying a phone for my mom and he worked out all of the scenarios and found us the best deal.

An
Review β„–18

Thanks to everyone at this store. We got in and out in no time. With the help of the staff

Me
Review β„–19

Glen was very helpful and multi tasked well. I got everything transferred over from old phone to new phone and helped explain new features on my s10+ vs the s8 I had

Mo
Review β„–20

We came in here at 8:30pm tonight looking to switch our business phone (Comcast is suck) to a AT&T’s cellphone. The store manager Jesus Diaz went above and beyond to help us making the process easily and quickly. Thank you for your wonderful customer service.

AL
Review β„–21

Jesus was amazing and help us get the best option for me he was friendly, kind and awesome keep up n service with a smile

Je
Review β„–22

Had a few questions about upgrading a line or two. The employee answered my questions, but barely looked up from the tablet he was holding. I was the only one in the store. Maybe he was doing work, which I can definitely understand; either way, I felt that I was a nuisance and left.

De
Review β„–23

I was helped ten minutes before close by Erick and he was very helpful and funny definitely will be going back

Gr
Review β„–24

FIRST time I had a really GREAT experience at ATT!!I was having trouble with my Galaxy 9S plus - went to 3 different stores, and checked youtube. Nobody, aams nothing helped. Jesus Diaz at the Coventry Mall Pottstown figured it out in like 5 minutes!!! I also had a great deal of trouble getting my sons unit replaced from the insurance company and he helped with that too, and got resolved immediately after Id tried for 4 months!!So when my husband needed a new phone, we went right to Mr Diaz! I highly recommend going to Jesus for your phone, tablet, or accessory needs!!

Je
Review β„–25

Jesus was very friendly and helpful! He knew how to help me right away!

Je
Review β„–26

Jesus Diaz was super helpful and friendly. He informed me of a new option for a plan that would save me $$$, not many salesman would do that.

Ra
Review β„–27

Very helpful staff. Answered all my questions. Also tutored me on usage.

Ro
Review β„–28

Always great quick service.

Da
Review β„–29

Great staff and quality service

Ke
Review β„–30

I had a extremely satisfying experence at the Coventry Mall. The manager did everthing we asked and needs to be recognized for this!!!Thank You, Ken Detwiler

Gi
Review β„–31

Sales girl worked through a difficult time trying to switch from one provider to ATT.

Al
Review β„–32

Nice people but they dont know what they are doing!

Mi
Review β„–33

Had to wait forever no acknowledgement of me if this is the way youre treated by att I would never switch to them.

Ja
Review β„–34

Was not there was at food court was at wayback food was good

Ka
Review β„–35

Jesus was very helpful!

Lo
Review β„–36

Needed cords and they helped me out.

ro
Review β„–37

I love AT$T

Kr
Review β„–38

Nice employees.

Ja
Review β„–39

Wheelchair friendly

Le
Review β„–40

Attached phones are junk

Jo
Review β„–41

Just another phone store.

J
Review β„–42

Kept me dry

Information
5 Photos
42 Comments
4.5 Rating
  • Address:351 W Schuylkill Rd, Pottstown, PA 19464, United States
  • Site:https://att.com/stores/pennsylvania/pottstown/85311
  • Phone:+1 610-705-0776
Categories
  • Cell phone store
  • Telecommunications service provider
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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