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Alabama Automotive & AC Service
980 S Memorial Dr, Prattville, AL 36067, United States
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Alabama Automotive & AC Service
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Ch
Review №1

I am always in a new place because Im always in a new town. I drove up here from Brantley with my A/C not working after calling them last week. Once they knew what was wrong, they had it fixed in no time! As I sat there I heard customer after customer mention how they always go here, never any place else. I can see why! They are quick, good at their job, appropriately priced, and super friendly!

Ja
Review №2

Wanted to have alternator replaced on Honda Odyssey under route 66 extended warranty. Was informed I would be charged additional 85 dollars for using warranty due to desk secretary having to make phone calls and complete paperwork.

Ji
Review №3

I was a new customer. I had my 03 Ranger fuel pump replaced. Quick and excellent repair and a very fair price. I highly recommend and will will be back for Auto repairs. Also very friendly owners.

Me
Review №4

Cant beat the service or the price! My whole entire family has been using them for the past 10 years and wont use anyone else! We love alabama automotive!

Ki
Review №5

Absolute professionals!! I took my Nieces van there and they let us know what was going on at every juncture while they repaired her air conditioner. They charged 400 dollars less than the other estimate we had gotten and she now has good cold air in her van for her and her three babies. They are the best vehicle air conditioning experts in my opinion in Prattville or Montgomery!!

Be
Review №6

I was pleased with them because they told me the truth about my truck. And that meant a lot to me. They also was very professional in their job.

Jo
Review №7

Highly recommend these folks...good folks...awesome work ethics...BlueEagle

jo
Review №8

Fair and honest service, Neal and Brenda are like family, always exceed our expectations.Neal and his sons have gone far above the normal, to ensure job is done right.

Hu
Review №9

Always great work on my vehicles and at a fair price. Work is always done right the first time. I need to d my Tacoma back in 1 day due to a VA appointment. I took the truck in early as I was instructed to do and by 1300 I was paid and leaving. They replaced the U-joints for me. Always great courtesy, professional attitude and quick turn around.

An
Review №10

Fast, Quality, Affordable service! Will be going back for any other issues I might have.

br
Review №11

I had a flat tire on 82. My car has antitheft lugs on the wheels and I didnt have the tool to get it off. They had the tool but couldnt leave to help. Their was a very nice tow truck driver there who they loaned the tool to and he came and helped me get my old tire off and the donut on so that I could make it to get a new tire on. I wish I had gotten the tow truck drivers name. Thank you guys! You really helped me in a bind!

Th
Review №12

If they cant fix it it not worth fixingGreat people honest, if you dont want thetruth dontt ask that the only bad thing cause when your at a place getting your veh fix Right its not always what you want to hear .But when you leave they dont stop caring, you got Awesome MECHANICS for life( not friends or related just a customer if they will have me)Thanks to the hole staff PS BRENDA I LOVE YOU AND NEIL LOL

de
Review №13

Called them first thing in the morning. They were slammed but somehow they still managed to install a new radiator, 4 brake pads and 2 rotors with same day service on my 2004 Nissan Armada. To say I was impressed is an understatement. Great service-friendly family owned operation. Second time using them and they will continue to get my business.

Cl
Review №14

Very good service, I will give them thumbs up. 100 percent.

La
Review №15

This repair shop is awesome. They only fix what needs to be fixed and they are very honest and reasonably priced. I recommend them to everyone I know.

My
Review №16

Highly knowledgeable and professional employees. Ive had 2 experiences with them in the past couple of weeks (company vehicle and personal) and both times, the job was completed in a short amount of time and waaaaaay less expensive than I thought it would be. Im sending my dad there next week to get his truck a/c fixed. Highly recommend

Ki
Review №17

Always great service and reasonable prices! On a couple of occasions, I thought the issues with my car would be serious and that the repair bill would be very expensive; however, Neal and Brenda are honest and my repairs ended up being something very minor and inexpensive. I would highly recommend Alabama Auto & AC.

la
Review №18

Me experience has always been excellent service. They are honest, friendly, and always no matter what always exceeds expectations! I recommend everyone to come here to get your car fix here!

Ch
Review №19

It’s rare these days to be able to trust a mechanic shop. Mr Neal and his sons are trustworthy people who aren’t out to line their pockets. They truly serve their customers.

st
Review №20

Neal, Brenda & staff are great to work with. Have used them on numerous occasions. They provide quality work at a fair price. Highly recommend them.

FA
Review №21

Fair and Honest Repair shop-- Only shop i will ever use - Brenda and Neal are the best--- Neal went above and beyond my expectations on my Cobalt SS

Ba
Review №22

Great customer service, gets to your vehicle quicker than I’ve experienced elsewhere. Keeps in touch on a timely manner regarding your repair. Highly recommend.

Ri
Review №23

Cant give a fair rating. Receptionist stated that techs showed up late for work and I would have a long wait.

Me
Review №24

Went in because of my A/C.. my car uses 1234yf freon and they were the only ones who were able to get my diagnostic done! I took my car back a few days later for the repairs and they had my car ready in a timely manner & they were very reasonable on pricing. I would recommend them to family and friends!!

Bi
Review №25

Excellent work and service.

Gr
Review №26

Highly recommended.. got an estimate from stivers to fix my AC and it was 1450. They told me alot of lies about all my lines leaking and they would have to take the bumper and grill off. Went to Alabama Auto AC and they had it checked out within 2 hours and repaired the lines going to my evaporator before 11 o clock for 200 dollars. Yall keep up the good work. Ill definitely he back.

Al
Review №27

I highly recommend this establishment for all you auto repair needs. Neal and the the entire staff was professional/courtesy and they offer quality workmanship at a good value.

Ra
Review №28

1996 4 runner was carried the in 2019 with rear axle seals leaking. They replaced bearings, races and seals. Carried it home less than 5 miles away, they were pouring. It sat in the yard from Jan. 2020 until April 2020 when Neal came and took it back to shop...said he re done the seal, still pouring. He charged me over 700.00 and said now it needs new axle shafts, over 800.00 more. I got another mechanic to go get it and fix it. He said seals were not installed all the way on..put on new seals CORRECTLY and it is fixed. I think he should return my repair money and pay me for over a year lost time with car..

Be
Review №29

If you ever need a great place to get your vehicle taken care of this is IT 😁🙌

Ju
Review №30

Alabama automotive is the #1 shop located in prattville in my book. They are honest and great folks. Good prices!

Ch
Review №31

They are truly amazing! Both times weve been in in minutes, even if they were busy! Super friendly, very reasonable pricing, and I trust the work they do. It is a great feeling to trust whats being done to your vehicle. They have a customer for life knowing they are keeping my vehicle safe for me. Only been in twice, but you feel like family when youre here. Thank you all so much!!

Ji
Review №32

Alabama Automotive is always there for all my automotive needs. The staff is very knowledgeable and nice. I wouldnt take my truck anywhere else!

mi
Review №33

Best prices around. Love a family owned business. 💕

Ri
Review №34

Wonderful locally owned business that offers exceptional service at budget friendly prices.I plan on giong here for all future automotive repairs.

Tr
Review №35

Bought my parts will install for me the only one in town that didnt try to RIP you off with parts prices

Te
Review №36

Wonderful job on my classic Buick. Great to work with and very helpful! Really appreciate them!

Ke
Review №37

Good people with great mechanics

Sh
Review №38

Best shop in Prattville

Jo
Review №39

They do good business and giveMilitary discount! They also offer complimentary coffee as you wait.

St
Review №40

Great people,good work at reasonable prices

Ky
Review №41

Mrs Brenda and her staff at either of their locations are awesome. Ive gone in anticipating a costly repair only to find out it can be done for $30. They do what needs to be done and wont try to twist your arm for additional services that arent crucial. They do all the work on my familys cars and will for the years ahead.

Ti
Review №42

Took my car to another repair shop that quoted me $1800+ and then changed the quote when my husband came in to talk to them. All of a sudden the quote was $1400+. We said no thank you. I took the quote to Alabama Auto and A/C...manager asked Who told you that you needed all these parts/repairs? (I was by myself). They quoted me $687 for the entire repair and parts. Took it in Monday and my A/C works great. Almost 100% sure the other place saw a woman and thought we can charge her whatever we want. Alabama Auto and A/C mechanics and front office staff are great!

br
Review №43

One of the most honest auto repair shops in prattville.

Kr
Review №44

Great service

Ma
Review №45

I got my car back from here Tuesday they said they fixed my car well as of today at 4AM this morning it broke down on side of road doing the SAME THING it was doing when I took it to them! I had to walk to work and be a hour late bc I trusted them with my car to do what was suppose to be done!! I will be seeing and calling them today! I DO NOT RECOMMENDThe cars name is under the last name Fisher not my last name and I called about 6 times today and it was a busy line the whole time! Yall were closed before I got off work

K
Review №46

The staff gave excellent customer service. Neil is awesome!! He helped me with my windshield issue in a matter of minutes. This was my first visit, but now I am a customer for life. Thanks Neil!!

An
Review №47

Great customer service!! Shout to Kyle!!😍😍

Ja
Review №48

Service is ALWAYS excellent at Alabama Automotive. Brenda and Neal and Company are the BEST!!!

Yo
Review №49

No discount, ride, nor advised of the long wait.

Al
Review №50

Very polite, and works hard to satisfy customers.

Ga
Review №51

They have worked on both of our cars and have done a great job for a good price and been very quick to complete the work. We are very thankful to have found them and will definitely be back the next time our cars need work!

Da
Review №52

What a great experience. I am a car guy and needed some ac work done that my back wouldn’t alllow me to do. Neal was very helpful and knowledgeable. Brenda shopped the parts to get a lifetime warranty without adding a condenser. My classic blows ice cold air again. Thanks guys, look forward to you putting air back on my vette.

Am
Review №53

Honest people, fast service, great prices. So thankful to have found this place!

Th
Review №54

I love the Vinsons, they are family owned, family operated, people with a heart and I dont trust either one of my vehicles to anyone else! They are amazing people and a trustworthy business! When was the last time you took your car or truck to someone you knew you could trust? I do it all the time!!!!!!!!!!!

Pa
Review №55

Neil and Brenda have helped us several desperate tImes with our vehicles. Always offered good service and delivered as they said. You should give them a call.

Hu
Review №56

We have been taking our vehicles here for many years . They do great work and are extremely honest and that is very hard to find anymore . We have recommended them to many of our family and friends ! We are sure your experience with them would be well worth it !

Br
Review №57

Smart fast friendly folks...from the office and the mechanics...i wont be going anyplace else...thank you!!!

Ka
Review №58

They kept my sweet old van on the road as long as they could Honest service great people not just mechanics they are friends

Ka
Review №59

Best service in automotive repair Ive ever experienced!!!

Ch
Review №60

Asked to get my brakes fixed, paid $180, they still barely work. the vehicle is parked. Will never go back.Update: I took my truck in because I kept getting a check engine code and the main symptom (that I hadnt fixed already ie spark plugs, wires, compression check, etc) was the catalytic converter. I was told the code was ok (it wasnt the cat, told by them) but I would lose gas mileage and performance, which Im ok with as I only drive this vehicle a few times a year as necessary. My friends vehicle was having issues recently so I offered to drive her around while her vehicle was in the shop. We went to pick up her vehicle and I was told my brakes probably still have issues because when you brought it in for the catalytic converter we noticed brake fluid leaking from the rear (which is why I asked them to fix it before). The huge kicker is, they let me go, without telling me they noticed brake fluid dripping, and now offering to fix it. Unbelievable. And you are correct Alabama Automitive and AC Service, I have been going to you for several years and the service has been FANTASTIC, until you opened a new location. It now seems customer service means nothing. Treated rudely, work being done and charged without asking if the customer wants it done.

Be
Review №61

Great work at affordable prices. They maintain all my vehicles.

Li
Review №62

Great job on our car, very honest, great prices!

Mr
Review №63

AC blows snowballs after they fixed it. Parking is limited and confusing. If you park in the lot next to it, a lady will come out of the barber shop next door screaming and cussing at you, in front of your kids it doesnt matter, to ask you if you can f*ing read. This happened a whole second after I put vehicle in park to let my husband out to pick up our vehicle so we could leave.

Ja
Review №64

This is the only place I will ever take my vehicle. These people are the most honest, professional, and loyal automotive repair business I have ever been to.

Je
Review №65

Great service and Ver reasonable on price. Good honest people.

Dr
Review №66

Best AC shop around

Li
Review №67

Great customer service

Mi
Review №68

Honest people

Za
Review №69

Great peoples

Er
Review №70

Alabama automotive is the best! They do work on diesels and are super friendly. Highly recommend.

Information
4 Photos
70 Comments
4.8 Rating
  • Address:980 S Memorial Dr, Prattville, AL 36067, United States
  • Site:https://alabama-automotive-ac-service.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 334-361-0100
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Mechanic
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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