Fast, friendly service and they remember you, you’re not just an oil change. Have been using them for years, HIGHLY recommended!

Big shootouts to Mrs Marie in the service department. Thanks so much for your alertness and concerns. Also thanks to Stan in the parts department and once again our salesman CT, even after the sale was made. Chevy Gang !!!

Friendly staff great work

The service is always great I recommend anyone to go to Larry Puckett Chevrolet service

Terrible customer service.They will never get my business.

While in the process of selling an RV, a prospective buyer ran a CarFax report and saw that I had two open recalls. I visited the dealership the next morning and had the pleasure of meeting Ms. Christian Hardy. She immediately ordered parts for me. The next day, she called letting the me know the parts were in. Knowing my circumstances of having a prospective buyer, she asked if I could bring in the camper in two hours. I immediately dropped it off. An hour after getting home, I was called back and was told that it was ready for pickup. Christian picked up me in a beautiful Chevy Tahoe and took me back to the dealership. Throughout the process, I felt that she treated me like a VIP. I have the feeling she does that with everyone. With the great service she provided, Im now thinking I might want to pursue getting a Tahoe from Larry Puckett Chevrolet. Kudos to Christian!

Left a truck with them on Thursday, November 14. I called Tuesday, November 19 at 2 PM to ask what they had found out and was told that they were putting on the finishing touches and would be finished by days end and I could pick it up the following morning.I arrived shortly before 8 and Justin walked out and immediately stated accusingly that no one called out saying the truck was ready. I informed him that I had called and was told it would be ready, and he replied that the transmission was still out of the truck and he will call me. Then he asked for my number when I had already given it to them the day before.I would not recommend this place due to the misinformation already. Justins attitude is a different matter. I can honestly say Im surprised anyone would want to keep someone like him employed.

We took a truck to this location to have a few components tested to see if they were working properly. We waited till the following day and called for a status update. They informed us they may look at the vehicle that day but might not. They called us an hour before closing on a Friday to tell us that they refused to service the vehicle. We had to wait all weekend for an explanation as to why. Finally on Monday we were told that they refused to service the vehicle because of aftermarket connectors that were used and that they could only service vehicles that had genuine GM parts on them. They informed us that they would not even program the computer. We attempted to contact the management but we were ignored. The person we did speak with was very rude.

Traded my truck in on a new one and they gave me the least amount possible then the salesman said i could keep my aftermarket rims and tires and called me the next day asking for the tires and wheels i said no and the next day he demands i bring them or his manager will void the contract. Also the salesman promised me some weather tech floor mats since the offer on the trade was so low and havent seen the floor mats yet!

Take good care of your car

Brought my beautiful 2016 Corvette for an apprasial. They refused to give me an apprasial.

Good customer service. They did a great job with the on issue Ive ever had with my Camaro SS Convertible top.

Needed a second key to my car, very professional and made sure the key operated before I left!

Service manager Lewis stated we, the consumer, should be responsible for all costs to replace parts covered under warranty. He stated that he was afraid he might be held responsible for $100 and we, the consumer, should be the one to pay for a service and part under warranty. It was only after this so called manager realized we were calling Chevy directly, he offered to reimburse for the part. And then he hung up on me. Thanks Lewis. Me, my friends, and my family will not be back

Good dealership with great people that work there. Yet couldnt convince me to buy the Chevrolet silverado went with F150 instead.

Service with a smile!