Really do like this store. It is always clean and merchandise is displayed neatly. Can always find what I am looking for. Employees are also friendly and helpful.

Specifically called to find out if they had a mattress and the kids like yeah we have it and Im like really I said you know which mattress I want He said I guess Id better check and I said I would appreciate it I live over an hour away he goes yep we have several low and behold by the time we got there they didnt have any

Lots of Christmas tree options! And good savings. I dont shop here much but it fulfilled my tree need this year. We missed the tags to get our own so we decided to buy fake this year. The cashmere tree is pretty decent. They had four different size options: 5ft, 6ft, 7ft and 7.5ft

Very friendly staff, clean store and great music. Not to mention the lowest prices in the area! I like how the store is organized and easy to find what youre looking for. Definitely sign up for their rewards to get even better discounts. Only downside is the parking lot because of the crazy drivers zooming by.

They were nice. The store is clean.

Lots of good items here for a great price. You have to take your time and look carefully. Not everything is a bargain.

Nice clean store. Well lit.

Tried to buy a sofa . They refused to sell it because it was the display model. If I ordered it I would have to wait 2 or 3 months

Couldnt have been better!!!We found everything for my mothers home and frank, the manager for furniture, was wonderful.Well be going back for more!!

I really like this store, even though they didnt have the luggage I was looking for.

Cashier was slow waited till the line was 5 people before calling for help

My first time in a Big Lots in years . The store is unique with the items they sell . Surprises everywhere.

Great place and great prices.

Ive shopped Big Lots for many years and this store has higher prices than any Ive been in, not sure if its due to COVID or??? Woman at the check out asked if I found everything I needed. I replied no I was looking for furniture but the prices were way too high in their store. She acted upset and with major attitude said, Sorry we couldnt accommodate you. If you dont want the truth, dont ask the question! That was definitely not a customer friendly way to respond! Hence the minus 2 stars! Otherwise, its an ok place to get a few items.

Good price for dog pads

Friendly staff which is a rarity for Big Lots. Decent selection, some times they have empty shelves. Overall worth a visit.

They have a lot of different items...clean store!

Love it! Go in weekly and there is always something new

Really clean store everything is neat and organized and they have great deals on Christmas decor and furniture in fact Im buying my Christmas tree from big lots this year

Best Big Lots I have ever been in. Great selection and employees are super nice and efficient.

Lots of things here. Am looking for a futon. Could not find here. But nice other stuff.

I purchased a sofa and mattress from this store earlier this month. Mattress feels nothing like the one I laid on at the store, and the couch is a different color and the back isnt near as firm as the one at the store. I paid $85 for delivery plus $35 to haul away old stuff- all manager will do is exchange the couch for one that is the right color, at my expense of $85 for delivery. What a joke this place is. Will contact corporate and the credit card company.

Furniture, deco, pet stuff, foods, drinks, clothes not too expensive (:

Theyll get a higher rating when A) they get some stock in on things I like to buy there, B) they turn on their air conditioning, and C) they stop requiring shoppers to wear masks. Until then, Ill be taking my business elsewhere. However, the staff is as friendly and helpful as always andthe store is clean, so theres that.

Big lots Very good product very friendly very polite and curious are really good environment they also let you know when theyre having sales

Theirs a variety item to purchase.

This place has some really scary stupid people working for them

They are comparative and competitive with walmart which took the place of Kmart.

Prescott Big lots is the best Big lots stores ever visited in Phoenix or Flagstaff clean and stocked. Great place to go and you know that they will have it in stock

Its just a great place. Great service. STAY SAFE..🙏

Large variety of things sold here. Many at discount prices.

Love big lots has alot of cool stuff and very warm blankets.

Lots of good stuff at a pretty good price.

Always my go to place.

New line up in store.

Lots of positive changes! If its been awhile stop in and see for yourself!

Got what I needed. Happy camper.

I always enjoy my shopping there

Always find something to buy here. Good rewards program.

I just love the variety in this store & the prices are amazing!!

It didnt have hardly any thing that I wanted not like it used to be

Its a fine place, there just wasnt anything interesting to me this day, other days there are

Fun to shop. Clean and easy to read prices.

Its ok, but no great shakes. It used to be better, when they had a craft section with all kinds of scrap book and art supplies.

Fast friendly and clean. Love my pillow!!

I have never ran into a manager that will not honor sale price on a product when its in the wrong area. Not like someone laid it down in that area. There were loads of them. Usually, like all the other stores they will give you the sale price then move the product out of the area. No, not this manager. He said sorry cant honor it. He needs a class in customers service. Im not going to shop there

A little disappointed. A lot of the shelves were not fully stocked.

Marv and Bobby were both very kind. They have nice seasons items. A fun store and reasonable!

Always cool stuff

This is the only place in the area that has Salsita chips.

I have had good customer service in the past, but the customer service at this Big Lots in spectacular! We didn’t even have to ask for help loading up two couches, two recliners, and an ottoman. They did it regardless. They definitely deserve a major kudos for their amazing customer service. I know I appreciated the extra help.

Great service and atmosphere. Lots of choices for a great price.

The workers were helpful and very knowledgeable thanks big lots

Great place go shopping

This place is expensive. And service could be more helpful if they insist on stalking me everytime I go in.

Great place to go for what ever you want.

Hope a Big Lots store will open close to where I live and shop. Very nice selection. Good prices. Great employees.

People are friendly and the staff is top notch. Excellent!

I love to shop at big lots. Personal are very helpful an pleasant in every way. One of my favorite places

I will not be back to this store. I honestly used to like coming here because I could get in and get out with what I want and have a good interaction with employees overall. Customer service was not great and has been going down hill, I was thinking it was due to the rush of the holidays but tonight ok a turn and my kids where chastised by an employee in front of other customers. God forbid you have the decency to just talk to someone like a person. Great job big lots with your superb hiring capabilities! Customer service is an experience and what keeps people returning to your store.

Had what I was looking for. Clean store.

Nice store didnt find any good deals tho

Friendly staff, however they have hardly any stock, and I didnt find what I needed.

I love Big Lots but the new staff is very nice. Franklin has great customer service. What an awesome change.

Good customer service

Not the biggest selection to browse but usually have what we are looking for

Dollar Store quality products. Good place if you dont mind something not lasting long (1 time use for example ) and dont want to spend alot.

Store was low or out of a lot of products. Couple of people who worked there, walked right by me and Im sure saw how perplexed i looked, but just blew me off. Big Lots never really has had good reputation for being friendly/helpful.

Great place to shop

Have lots of new food items!

The place to find good deals and the customer service is great!

Store clean and isles nicely opened easy to get through

Purchase when you see an item may not be there long.

Thats just it, ok sums up Big Lots.

Helpful, friendly staff. Clean, organized store. One stop shopping.

Love this place take your time find all the fun things.

Big lots used to be a lot more fun. Im not sure what changed. They dont seem to carry as much of the fun unique items as they used to.

Its always fun to shop here. Nice variety of interesting items.

I love this store! Great prices on grocery items. Nice home decor items. Clean. Friendly staff.

The employee Jason is always very pleasant and provides us with great customer service

Good deals if youre into big lots stuff! They have a little bit of everything.

Sales staff very helpful. Prices are sometimes higher than Wal-Mart.

Very friendly help, good prices

Awesome big lots. Great deals. So clean, neat, and organized.

I shop there regularly, mostly for snacks and dog treats. Usually lower prices than Walmart

Always friendly staff and great prices.

Great deals everyone was helpfulWill go back again.

Love shopping here good deals on energy drinks and snacks

This store has a diverse products lots of different things for lots of different people its really neat actually.

Found everything that was on my list. Friendly staff.

Good place go shopping

I mean, its Big Lots. The employees are friendly, the deals are good.

Found a great deal and they treated us like we were important to them

Great selection. Great staff. Good cheap prices.

Awesome prices on furniture

Always fun to shop. It feels like a treasure hunt.

Some of the merchandise poor quality. Prices keep going up. Nice staff.

Clean store. Great furniture selection.

The store always has good deals and the selection is endless I love shopping here.

They have alot of products from the past.I like that alot.