Always a pleasant experience. The receptionist is friendly and welcomes you with a smile a greeting.Marci is awesome she really knows her job and is very informative and professional. My appointment is always on schedule. Love the coffee at cookies nice touch. TY

Very thorough & professional, with clearly stated options & recommendations for my unique hearing loss.

Very warm staff and easy experience with very little wait time. End of appointment did feel a little abrupt and Id suggest having a different TV show on in the lobby, as people discussing their cost-saving methods like reusing tissues and digging through trash was a little nauseating.

I’ve been going to Penta Hearing Care for about9 years now. The service at Penta is fantastic.I have been wearing hearing aids for about 20 years andservicing the hearing aids is the most important partof quality and longevity of the hearing aid.Penta provides the service needed and haseverything needed for your hearing needs.They are dependable, friendly and most importantlyknowledgeable.

Dr. Schwab was very professional in her interaction with me and since I was a first time patient, took the time to carefully explain what to expect. She spent almost an hour with me including the hearing test and I felt very comfortable throughout the entire visit. Overall, a very enjoyable meeting. Dave Horn

Penta Hearing as great people doing amazing things for people. I have been a client for over 10 years and have been very pleased with the services and responses that they provide. So pleased in fact that I have referred my friends and family.

Prompt and friendly. Ive never been disappointedNever pressured to upgrade

I have been visiting Penta for the past 3 yrs. and Marci and staff are understanding and helpful!

Easy to book my free hearing screening online, professional, friendly and knowledgeable staff. Highly recommend.

Dr. Marci is a consummate professional and easy to speak to. The front office is highly organized and Larry has guided me through various insurance issues with positive outcomes.

My hearing aid needed a small adjustment. Larry cheerfully made it and provided an additional service to improve the apparatus. He could not have been nicer. Kudos to Penta Hearing Care.

Dr. Marcie is very professional, kind and cares about your concerns/issues. It was a great audiology experience at Penta Hearing Care. Highly recommend!

Excellent customer service and great audiology experience at Penta Hearing Care with Dr. Marcie Schwab!

Great unfortunately so popular there is a long wait to get an appointment

Caring and highly competent. Larry (Princeton receptionist) is a gem.

Excellent, warm, funny, kind, both Larry and Marci, I couldnt be more grateful for their professionalism and good humor. Thank you, you two!

Great staff courteous and knowledgeable

Eddy Geadah was professional and thorough. He listened carefully to my responses to his questions. He was unhurried, despite an emergency that occurred at his home while I was there. I am very pleased to have him caring for my hearing.

Dr marci is very upbeat and non pressure of purchases she is very patient and calmly reassuringdee is very patient and knows her job welli have been enjoyig my devices tremendouslyprinceton penta office is personable and perfect

Received friendly current relevant advice and serviceGerald

Very nice people, extremely helpful.

Very honest staff they are the first audiologist that do not put me under pressure. Definitely coming back.

They address my questions and concerns.

Wonderful pace

I started at Penta in Princeton about 4 months ago. I had an excellent audiologist, Mea. She worked with me about a month but I was having trouble with the earpieces, so she ordered me custom replacements. They arrived and while I was in the process of see if they worked, she left. I then saw Eddie, who changed all my settings and then he left or was fired. Another person was assigned to me, she has been very helpful and working very hard to correct things. I will write again and change my opinion if it gets corrected. I am waiting for an appointment with a manager but it has not happened yet. To be continuedI received an appointment with the Manager (Keri Ruf) on November 21, 2017. She was very professional and concerned that my hearing needs were not being met. She contacted the manufacturer while I was there and it was determined that the model of hearing aids that I had was incorrect. Ms. Ruf worked with her management to upgrade my model and at no cost to me. This shows me that the company is concerned with their clients. The new model is fantastic. Two things that I have learned from this is 1) to see an audiologist and not a technician and 2) if you are having problems that are not being addressed, dont believe it when the technician tells you that contacting the manager will be not help.

Love the staff friendly atmosphere and extremely helpful as well as knowledgeable

I am quite satisfied with the office Penta Hearing, but I cannot say the same about the product Thrive I bought from MicroTech. The hearing aid is working fine as long as I am not trying to hear conversation over the background noise (like in a restaurant). Then, I cannot hear at all, so I take the hearing aid out. Another problem is the SurfLink Mobile 2 which is supposed to connect hearing aid to my phone or tablet by BlueTooth. It fails too often, so I have to replace it already for the second time. The only piece of equipment which works flawlessly is the stationary radio transmitter SurfLink which I use for TV and laptop. This proves that the fault is at the SurfLink Mobile 2. So, MicroTech, please help me make my hearing aid work as expected.I am writing it on oct 29, 5 months later. Mei Gao helped me find hearing aid I really like, Oticon. It works flawlessly, just as hearing aid, with my iPhone and with TV as well. People hear me very well when I call them unlike with MicroTech/SurfLink. The problems I had with SurfLink disappeared. It is day and night compared with previous one.Thank you Mei!

Great staff!

Full service shop