Spoke with John to try and find warranty information on a part that I purchased at that location and I think Autozone or Orielly are better choices than this place, as both of them can look up warranty information off of a phone number.Update general manager called me back and the warranty file was found. The claim is their system isnt like other places.

Very helpful staff. Professional service.

I enjoy getting my automotive parts here. They have great employees who are very knowledgeable and helpful !!A lot better service than the big name auto parts stores !

I really like their online order pickup. They usually have coupons.

What’s the point in offering same day delivery if you’re not going to do it?? Ordered a part for same day delivery and nothing ever came! Then you’re closed on Sundays so I wouldn’t even end up getting it until Monday!

Their customers service is the worst... they are rude and they dont offer solutions... they lost a customer today and if anyone needs auto parts go to autozone theyll treat like a valued customer... no wonder every time I would walk in to the store in provo its always empty...I should have caught on... I hope they close it down!

Parts guys and gals know there cars here. Really helpful with an old Ford F150 I was working on. Got what I needed and found out they carry lots of stuff for this Truck.

Went in for a simple pair of wiper blades. Was going to look up the right kind myself, but an employee insisted he do it. Promptly got me the wrong kind but I had to leave. Then when I returned later in the day they didnt apologize, or offer a refund, then got the wrong kind AGAIN, fumbled around with connectors, not talking to me. Then they got it wrong for the third time. Didnt have any that fit, for a Toyota TUNDRA, 2008. I cannot actually believe this store is so awful. I was in there for more than half an hour. For WIPER BLADES, never go here. Ever.

Awesome experience. Wade, one of the employees, was super helpful. He got the part I needed, and even helped me install it for free (it was just a headlight, but I had never replaced it before so it was appreciated). Just very helpful atmosphere there.

Unlike competitors open on Labor Day, got me the belt I needed to get me out of a pickle!!

Really great. Helped me pick out what I needed (brake pads) and gave me advice about what else to watch for while I was replacing it. I dont know if they gave me a receipt, though, which made it hard to take the part back that I didnt end up needing.

Knowledgeable and reliable. Didnt have the part I needed but got it for me the same day.

The service was ok. No greeting when entering. The front desk people do not seem very interested in the customers. One of the parts on the shelf was an obvious taped together return that was broken and not functional at full price. The price tags are inaccurate as well. Two items were listed at 2.69 and 3.69. When scanned at the register they were 4.99 and 6.99. They also didn’t provide an accurate time of when the parts would be available to pick up. They said 1:30 but weren’t ready until 3:30. They did have an OEM part that was $8 cheaper that buying from a dealer.

Wouldnt honor their warranty.I dont plan to ever buy anything from them again.I had a fuel pump go out, and my dad replaced it for me. He bought the replacement at Advanced Auto, and it came with a year or more warranty. It failed after 5 months, which was a huge pain, but the worst part was THEY WOULDNT HONOR THE WARRANTY! They said that my receipt didnt show a replacement strainer, which voids the warranty.The problem is THEY DIDNT EVEN SELL THAT PART. They have to special order it, which takes like 3 days, which all seems like a scam to keep you from qualifying for the warranty.I went down the street to OReillys, who said they would honor their warranty even if I didnt replace the filter or strainer. So I bought my replacement from them.I later went to a different Advanced Auto in Denver, where they replaced the pump for me, so now I have an extra, and am out the money for it.

Great service

I go here when I need small parts and tools. Always quick in and out. Not too pricy.

By far the worst out of all the auto part chains and that is saying a lot. Remember they have been bought out by advanced auto parts so now they are the bottom feeders of auto parts.

Good friendly staff decent prices dont always get the right parts ordered though but never had a problem fixing the issues

Had what we needed. Good experience.

They have staff that knows if I work