Cougar Tire and Auto acts in your best interest. I had a problem with a power steering leak and brake light that was on. They did not try to tell me I needed a full brake replacement or that I needed to replace the entire power steering system or pump or anything like that. They simply let me know that minimal fluid top offs/o-ring replacements would probably be sufficient and gave their honest opinion about that. They performed these repairs and solved my problem satisfactorily. They gave me a detailed explanation of what they found and did. They gave me the cost of more expensive and complete repair options, but told me they probably weren’t worth the high cost. Noah is an exceptional employee that helped me. He was very knowledgeable and down to earth. I feel they place a lot of effort on building their reputation as service provider, and they get a lot of business because of that. I’m glad they are honest and transparent, and that they don’t look to oversell you. To fix my power steering and brake light cost me under $40! Very happy with the service I received on my first visit.

I recommend Cougar Tire above anyone else. Best auto service I have ever received. I’ve used “Cougar Tire” (formerly Campus Tire Pros) a number of times and have always been satisfied but today I am so impressed. The owner himself was working behind the counter and I was impressed by how he helped me. I had a fuel line issue down the street and sprayed gas out of the bottom of my truck. I had it towed to Cougar Tire expecting to be out of a truck for a few days and to spend a lot but It was an easy fix that took them minutes and they didn’t even charge me. They’re Honest, Prompt, and absolutely know what their doing. Go give them your business!

I would definitely recommend this auto shop. Everyone I interacted with was very nice and helpful. The owner made sure to take great care of me and get me the best deal possible as a student on a budget. Next time my car has trouble, this is where I will be taking it.

Amazing service! Two studs broke off when I was putting on a spare, and I had to get to salt lake that same evening. They stayed late and got my car safe to drive. They charged a very reasonable rate. I could not recommend them more highly.Good mechanics and good men. (Thanks Nate especially for the work you did!)

Great experience here. Not only do they have quick service, but they make sure to be very clear and transparent about pricing and quality. They don’t sell garbage for gold. I felt very comfortable trusting their opinions on brands, services, and necessary maintenance.

They made the process of getting my alternator replaced quick and easy. I called about 7 other places in the area to get a quote and estimate on how long the replacement would take and they had the best value and quickest turnaround. Im super happy with the outcome and would definitely come back in the future.

My college daughter went in for an oil change and asked them to check brakes and told them she needs her driver window fixed as it fell inside the door. When she called to see if done they told her brakes were fine but would have to order the regulator as they didn’t have any in stock to bring it back in the next day. When she went to pick it up they charged her $89.95 to check out her window! She never knew they were going to charge her or we wouldn’t have left it as this power window has happened before and we knew she just needed the regulator replaced. They argued and said she knew about the fee and she authorized it. That should’ve been her first sign and warning that they were not honest, but she is learning and on her own and never had to take her car in by herself. Then the next day when she brought it in for the window first thing in the morning they told her 30min-1hour it would be done so she came back actually 4 hours later and it wasn’t done no one could even find the service ticket. They finally figured it out and the guy, Noah, told her now it would be 1 1/2 of labor charged when originally she was told 30minutes-1hr. When my husband called them during this Noah was very rude said our daughter knew all fees which she didn’t nor did she have any estimate that she signed as again we would never have paid $401.65 to have a power window regulator fixed especially when the last time it was replaced was only $155.00 out the door! Plus most places if they charge an inspection fee it goes towards the costs if you choose to use them, again no discount nor did she know about the fee in the first place! Beware of their hidden fees and outrageous labor costs plus it not being done when they said it would be! It was a very costly mistake for us!

Very quick and professional. Staff was friendly and they did a quality job! Highly recommend!

I’ve gone here for a couple years and they are so kind and honest! When I went in for emissions check today the lot was full and I got one of the very last spaces. They took me in and got me out in maybe 20 minutes. The guy at the desk was literally jogging. They’re awesome!

The oil change was quick and I was quoted a price before the service was done (I hate surprises). This business was recently sold and the previous owner was top notch, so I havent yet experienced work of a more serious nature.

Although they were very busy, they found time to squeeze in a quick fix for my car! They didn’t overcharge me and were really friendly and helpful. They were even willing to explain to me the details related to my problem and how they were going to fix it. An amazing experience overall!

They did a great job and were honest with me. Highly recommend!

Helped me choose a great package for my car and even beat the online price for the same tire. Also went a few months ago to balance a wheel and had very little wait time.

I live out of state and my daughter, at college, was having car trouble, and didnt know what to do. Couldnt get her car started and not being there, I couldnt help. These guys could have easily told me it was the alternator and Id have had no idea, would have believed them for sure. Instead, they took car of the car, identified the problem, got her on her way with no cost. So grateful.

Super friendly. I dont know too much about cars, but I felt more than comfortable trusting them to take care of things. They were very transparent with what they found and how they fixed it.I had to get a part replaced resulting in a longer wait, but they gave me discount for the long wait. Would highly recommend especially to college kids with no experience with having a car.

They were very quick to get me in with only a couple hours call ahead and very fast to do the alignment knowing I had time sensative obligations. They were very professional.

Great shop. Great service. Great location. They seem very honest and didnt try to charge me extra.

I called in and scheduled an appointment before each time that I went there (twice) and each time they were quick to answer the call and flexible to my schedule. When I told them what time I started work and when I needed to have the car done by, they were able to get everything taken care of with hours to spare. They are professional, quick, and great! I would definitely recommend.

So conveniently close to BYU. Great customer service.

I have gone to this mechanic for years now and have always felt taken care of. Theyre never trying to guage me and I always feel like theyre willing to work with my budget. Sometimes the wait is long but its just because theyre so busy all the time!

Cougar Tire is quick and efficient. Our family trusts them with our car care. We have used them for tires to major repairs and have always been satisfied.

Service was quick and everything went smoothly! They were able to get us in same day and had the oil change and inspection done in well under an hour. Great service

Did you know they have loaner cars they give you while they are working on your car???? First things first, thats enough to want to go there. But let me tell you about my experience so far with them.I took my car here for over 4 years up until I left to move out of state, and after doing over 15+ oil changes on 2 different cars, I can tell you these guys are the real deal. They know their stuff and they have so many services all in one spot (tires, brakes, oil change, emissions, registration, mechanic work, diagnostics). I had a car I had to get fixed that was really expensive and they got creative and tried to find different parts and ended up knocking the price down for me too (life of a starving student haha).I honestly dont know why any people in Utah County would go anywhere else unless its because these guys happen to be full or something haha. Great experiences for a long period of time with them.Recently, I had an issue with my car window, and also needed an oil change. The mechanics working on things made a mistake with the window, and when I confronted the owner about it, he was super committed to making it right and the experience I had working with their staff was incredible. They made it right! As always, they never disappoint.

Very good workers here. They will do everything to solve your issue! Especially Rod who is the owner. I had an electrical issue with my car and it was really tricky and even though they fixed it and then it broke again, they took it back and diagnosed it further and solved the problem! Very helpful and their mechanic is very knowledgeable.

Cougar Tire has been a favorite of ours since it was Campus Tire. The tires we got this time are beautiful! Always a thorough, honest job. Thank you!

Great service with great rates. I do a lot of my own work on my vehicles, but these guys will help me make sure it got done right. Today they found a loose bolt i didnt torque properly. So glad i have them to rely on.

Cougar Tire & Auto really helped me get my car back to working normal! My check engine light had been on for weeks and I had no clue what was making it stay on. I’m traveling back home to NC and needed to get my car checked to make sure we would make it. Cougar tire did that and found issues I was having and got it all fixed and didn’t charge me an arm and a leg. I’m a broke college student and recommend this place to anyone needing car assistance. Thank you cougar tire!

Do you want to spend hundreds of dollars on repairs only to comeback and spend more money just to fix the real problem?Then stay with your own mechanic or keep making the same mistakes when you do your own repairs.My experience...I’ve had to bring in two vehicles for repairs and maintenance. Every time I came in I was treated with fairness and respect. The mechanics always consulted with me before they preformed repairs and provided me with the best solutions.I would recommend doing a diagnostic if you aren’t 110% sure on what the problem is.They are good at communicating if they aren’t going to hit their deadlines for getting repairs made and will provide a vehicle at no cost so you can continue on with your day—just add a gallon of gas or whatever you need for the day.I’m hesitant when I go to mechanics, I usually do my own repairs when I can. I trust Cougar Tire & Auto to take care of my vehicles and you can too. Book a appointment today or do a walk if you need work done today.

Great service! Fit me in on a busy day. Guy at the front was great help and knowledgeable. Parking lot? Now that’s a different story…

They were good communicating what was happening and giving me the recoomendations for the larger repairs if I chose to make them. They were on time and helpful

Great customer service! Got my car diagnostics and fixed in the same day! Have been here with all my previous cars and I havent never been disappointed!

Good customer service the employees are very nice and helpful. When they first opened they were really good with providing good prices and quality service. That i felt like I could trust them but I have noticed the last few times I have been there. That they take advantage of ya and have some questionable service. They told me that I needed some things done on my car that I already had done. Honestly I think they take advantage of people who dont know much about cars and tell them all this stuff that needs to be done when it really doesnt. So be careful and be sure to check other places as well and see if it really needs to be done.

Cougar tire is the best mechanic Ive ever gone to. My husband and I have been loyal customers for 3 years because they always treat us so well. They take the time to explain what your car needs in laymans terms, and often show you the comparison shopping youre doing for new parts so you know youre getting a good deal. I highly recommend them!

Awesome service, and they were done right when they said they would be. Great work!

These guys are first class! They go the extra length to make sure your taken care of. Customer service is outstanding loaner vehicle if needed while you wait for your service. They kept me well informed andwent out of there way to make sure I understood exactly what is going on. I made a wise decision going here. This is the only place Ill be going! Great Work!

I’m a repeat customer. The times we went elsewhere we regretted it. They’ve done solid work and provided solid value every time. They also provide us with options explain what is going on and how much it would cost. I appreciate the transparency and customer service.

I really appreciated how they worked with me and figured out exactly what my car needed and find the most economic priorities for my car!

Great service, great price, will definitely come back! I really appreciated the loaner car I got to use so I had a set of wheels while my car was being fixed! Overall a very friendly staff and very professional. They also did a great job communicating and explaining what was wrong. They were awesome!

Rod was fantastic! I’ve been to a lot of mechanics in the Provo/Orem area but this place is easily the best. I always go here for all my services now. They have great prices and do the best work. They even were able to get my tires off without a wheel lock key since I lost mine when no one else could. Rod has awesome excellent service and everyone else here is so helpful and polite. I’m definitely going to keep coming here

Very honest and service oriented. Did great work on my vehicle. Thanks!!

Super nice and helpful. Very good on educating what is broken in the different options to fix. Gave my GF and I a loner car because it was our anniversary.

They were friendly and were great at updating me on how soon my car would be ready to be picked up.

Good and fast tire repair. They lent me a short-term loaner car for overnight repairs at no extra charge--just so I could get home and back. They added me to a really busy schedule and did the job for an affordable price.

The guys at Cougar Tire were really helpful. They got us in really quick even though we didn’t make an appointment and we’re informative of the process of what they were doing. The waiting area was nice and air conditioned as well

They were quick and willing to help! One of the workers who also owns a car similar to mine gave me tips for the upkeep. Great company!

Cougar Tire is awesome! Everyone was so friendly and knowledgeable! I will definitely be using Cougar Auto again, and for all of my vehicle needs! Thanks y’all!(:

I had a leak in my tire so I drove over and they said they could have it done in 30 minutes and offered me a loaner car while I waited! I loved how clean the shop was and how kind and classy their service was! Will definitely be using them again.

They worked to get the parts I needed quickly and installed them as soon as possible! Good experience overall!

These guys are amazing! I had an emergency brake problem, I called them expecting them to make an appointment for the next day, and they had me in, in ten minutes. The job was great, great price and very reliable. Thank you!

They charge at a fair rate and they get the job done quickly, these guys are excellent!

Best service Ive ever had. Straight forward and honest and they helped tremendously knowing my situation! They are the by far rhe best place Ive ever been to, and Ive moved around in my baby from the east coast to west. Very fast service and generous people. Even if they dont have answers trust me they find them and get the job done in a quickly manner with very good hospitality

Cougar tire is the best. The owner met with me just to make sure that i was satisfied with the work..I 100% recommend them

Very nice people and they work with you in a professional manner.

I’ve been to Cougar Auto several times and every single time they’re willing to work with me and really go above and beyond to help me get my car going. My service is staying here🙌🏽

Fantastic service. Walked in an hour before closing and they helped me in 5 minutes while everyone else was saying they’d charge an arm and a leg for a quick service. Thanks so much guys, you are awesome. Much friendlier than the big shop stores too.

We love coming to Cougar tire! They are always Professional, genuine and fast! Prices are reasonable too 👍

This is my go to car repair shop when my car have problems. They are professionals and really kind. They explained everything that I need to know about the problem of my car and they make sure that I understand it. I recommend this place to my friends and they said it was a awesome and they thank me for recommending them to a good place.

Very helpful at a fair price!

Great work! Nice and quick! Good vibes!

Quick to respond. Told them my needs and my budget. They were honest with me and didnt try to upsell unnecessarily. Gave me a complimentary loaner car. Communicative and good quality service.

Awesome experience. This is my new place to have car work done after my previous mechanic charged me 3x the amount cougar tire charged for the same project

Service was good. Price was good.

Cougar Tire & Auto works very well with my car they really giving attention to details. They are professionals and my car is in good hands there!!! Also, the service is very fast, great and personalized!!!

The workers are very polite and helpful. They were also quick to give us updates on when the parts we ordered came in.

My car seemed to have some minor downshifting issues. They had a tech drive it and perform diagnostic testing. Turns out that nothing was wrong (maybe I was overreacting). Guy at the counter gave me a discount since there really wasnt anything to report. Thanks for the discount and peace of mind! Ill be back for future repairs!

I hadnt realized Cougar Tire and Auto had changed owners until I made my appointment. Same great service Ive come to expect after years of taking my vehicles here. Everything was done just as I hoped and expected and I plan to continue bringing my autos here for years!

Fast service! Amazing custumer service and super professional. I came for oil change, super happy!

Cougar Tire was phenomenal! I scheduled an appointment and they were ready for me immediately! Rod was very personable and knowledgeable about my vehicle. They took care of my car in less than 24 hours!

Took a while, but they fixed my alignment otherwise without issue.

I have been going to Cougar Tire and Auto for 20 years. They have kept multiple cars running including teenage cars that were not performing well. Great service, professional staff and excellent work!

This is my first time using Cougar tires. They were professional, fast, cheaper than expected, and all around a great experience for me. I will use them for all my automotive repairs.

They were very friendly and very fast to work on my vehicle when I took it in for brake work on a walk-in. Would recommend

Very fast and efficient, and they charged a fair wage.

I dont trust ANYONE with my car. Except this shop. These guys are honest and super fair with their pricing. Most shops will assume a woman doesnt know anyways and try to scam you. I appreciated so much that this place was not like that!

We ran into trouble with our tire pressure due to a bad air compressor from a gas station nearby. We were stressed out of our minds and were about to cancel a trip. We saw them nearby and walked over. They were so incredibly kind and answered all our questions then filled our tires out of the kindness of their hearts. All I know is the next tire issue I have I am going to them. They were the most kind and professional business I have had the pleasure of coming in contact with in years.

I got my free brake inspection today prepared to almost battle my way through negotiations and upsells. Within 10 minutes I was back on the road with no charge and I had explained to me the reason why my brakes were actually squeaking. (My current brakes only had 1/4 of their advertised life span put on them)so I’ll see you again when the time for new brakes really comes

They got me in quick and solved my problem quickly.

I scheduled an emissions test the day before. Arrived there but tech wasnt there and wouldnt be for a while. They offered a loaner car, which is not ideal, but I appreciated the gesture. They decided none of the loaner cars were safe to drive (scary). I gave up and went elsewhere. Sad - I was hopeful based on the marketing to find a mechanic alternative.

They were fenominal! The best service ever!

Quick and efficient $20 flat repair

They were very professional and so helpful! Would definitely recommend to anyone at BYU or in the Provo area with car troubles

Great service, good prices.

So I had come with my car to get an alignment about a week and a half ago. My car is old and one of the mechanics called after a while saying they were out of something to help them remove nuts and asked if we could come back another time offering a discount for the inconvenience. Not a problem. Wasnt able to come in until today. At the desk I mentioned to the mechanic what the other guy said about a discount and he got very angry at me. Honestly wish I had left here, but I decided to keep with the service cause I made the appointment. It took longer than had been anticipated and I was late for a class because of it. The mechanic also came into the office to make passive-aggressive comments at me while they were working on my car, and I heard them bad-mouthing me in the garage.When he came in to give me my keys, I paid without saying anything, but he just had to let me know how much money he lost on the job because of the discount. Honestly, I know how much these cost and was willing to pay it, I just wanted to see if we could work anything out because Ive been without the car an extra week than I had planned. Im never coming back and I really hope no one else has such a bad experience. I was extremely disappointed because I thought this was a better place than that. I also, honestly, am not sure if they even did anything cause the car feels about the same driving it.He also, apparently, didnt email me my receipt like he said he would or give me any warranty info.

Mike at the front desk was the nicest guy I’ve ever met. I appreciate his kindness.

The guys at Campus Tire Pros are friendly, prompt, knowledgeable, and helpful. Their prices are competitive. One of the things that we like most is they educate us on the problems with our car, actually taking us back to show us the issue and explain the mechanics. We highly recommend!

Always been really good service. My go to.

They care about their costumers and got me in as soon as I called!

Amazing professional mechanics family oriented honest shop fair prices been going there for two years. Whole family goes there before anywhere else.

They replaced the breaks and the rotors for my daughter and made the experience quick and easy! We highly recommend! Thank you!!

After realizing that I needed to change my brake pads, I called about 10 different auto shops in the area and chose these guys. Best decision! Franco was very helpful over the phone and answered all my questions. They also had the fairest prices, were able to get me in the next day and quickly serviced my vehicle. I would highly recommend to everyone, especially if you are college student looking for an auto shop you can trust. Plus, you can easily walk from their shop to campus so it is very convenient!

Campus Tire Pros does everything for a great price and they do it quick! I got a timing belt done on my Honda in 3 hrs for a way better price than other shops. I go here for everything because they have earned my trust!

Franco and his boys took such good care of me and my truck! I came in for new tires, a level kit, new shocks and an alignment. Franco gave me a fair price and an amazing warranty for my new tires. His crew did a great job installing my level kit and steering stabilizers. 100% would recommend to a friend!

These guys are so awesome. I thought I needed brakes but they looked at it and were totally honest and told me I did not need brakes. They didn’t even charge me to look at it. I will for sure be coming here in the future for brakes.

I had a great experience, and the guys here were really honest and kind to me. Theyre really professional here, and I really appreciated that. Frank at the front is an awesome guy! My only complaint was I left and didnt get my check engine light addressed, so they just had me come back and they fixed it! Great guys.

I got new tires here almost two years ago. The staff was very friendly. However, they sold me a very high-dollar tire that they said would last a long time. The tires lasted less than two years. When I had them replaced at a different shop recently, I was told that the tires I had been sold by Campus Tire were not the touring tires that I was told they were, but that they were precision tires that were not meant to last for a long time. In addition, after Campus Tire had installed my tires, they told me that they had checked over my car and that my shocks were totally shot and I urgently needed new ones that they would be happy to instal for me then and there. My car was less than 3 years old at the time and it didn’t make sense that it needed new shocks yet, so I declined the service. I went to my dealership for an oil change a few days later and asked them to verify that I needed new shocks. They checked my shocks and said that they were like-new and wouldn’t need to be replaced for a long time. While the employees at Campus Tire were very friendly, I felt like they were dishonest and trying to take advantage of me.

Son went to buy tires. 3 year old tires quoted for installation at the “new” price though used so no warranty. Son called home (since it is MY car) and we told him it did not sound good. He let them know he had changed his mind after he had looked that info up and they told him they would charge him $50 for labor for having taken off the tires. That’s not service and excessive. Something fraudulent here. Stay far away. Not to be trusted.

Super friendly workers; my husband’s car broke down in the middle of the street right next to their shop and they helped us push it into their lot, where they let the car sit overnight while we decided what to do. They gave us a free consultation as to what the problem was and answered any questions we had. Although we ended up not fixing it there, we so appreciate their patience and kindness with us, namely Franco and Andrew!

I trust this place implicitly. They explain everything kindly, dont charge extra, and do everything they tell you theyll do. Convenient place, too!

I just got new tires at Campus Tire Pros and they took great care of me!! Franco and Rod were the best!!! Love the tires and the service was amazing. I would highly recommend Campus Tire Pros to anyone looking for tires, alignment, or any repair work.

I recently took my car in to Campus Tire Pro and Service for an alignment. They did it fairly quickly and did a fine job with the alignment, but gave me this long list of other costly problems. They claimed one of the problems made my car unsafe to drive and tried to convince me I shouldnt drive it home and should let them replace the part right away. I took my car to a different service shop, and they looked into the unsafe problem. The part just needed to be tightened and the problem was solved. I am so glad I didnt listen to the guys at Campus Tire Pros so I could spend $50 for a little bit of labor instead of $800 for a new part and a lot more labor. This was my only experience at Campus Tire Pros and Service, but they seem like a slimy and dishonest business to me.