Very helpful and knowledgeable no problem with tool rentals or parts or alternative parts. Do not go to auto zone in Putnam ct. Try these guys first auto zone sold me the wrong parts and wouldnt take them back also with tools. No knowledgeable people.

Great staff. Super nice people to deal with!!

The staff were extremely friendly and Helpful. Definitely going back there next time I need anything.

Bought Trico wipers for my car and they are the best wipers that I have ever had.

I purchased a CV Axle assembly for $101.99 on 3/11/21I came in to return the item and it has never been used, I have the receipt and its not an electronic item, and was denied my money back because theres only a 30 day return policy. Ive been using advance for years, so when I was informed to call the manager in the morning so she could over ride the return I did. She told me the fallowing day that it was months ago and thats a dated purchase. I wasnt feeling very satisfied as a repeat customer at all. They could have taken the return, its an axel not a blinker light.

Had purchased a motor mount for a for Taurus. Well the customer never showed so I figured I would just return it and get my money back. I had lost the receipt. When I got to the store I stated I didnt have the receipt. Now I have had this issue in the past and was able to return the part when the employee looked up under my phone number. Well the reason I was given this time as to why they would not accept the return was because I had no receipt. This makes absolutely no sense! It shows on the computer screen I had made the purchase. U was told the reason they ask for the phone number is for the warranty, not for returns! Whaaat?!! Well its defective then and Id like to use the warranty no. Against company policies. Over the years, Im a auto technician by trade and have been for 25 years plus. I have spent thousands of dollars at mainly the Putnam CT store but also Brooklyn CT and Webster Massachusetts. You would think there would be some kind of loyalty program for us to hs that do alot of business with Advanced Auto. The part cost 36.99. I was told, we cant take it back due to it being against company policies. Im writing this because I have never had this issue before. Why this time is it not allowed. Thats my rant. Yes, because of this one incident I will no longer be doing any business with Advanced Auto parts at any location. I realize this issue more than likely will not matter to this multi billion dollar corporation but it should. Long time customer signing out.

Great assortment of auto parts and knowledgeable staff.

They had parts for my car other places didnt

Well stocked store with helpful, friendly associates who know their parts. This store always has what I need in stock.

Great prices always has all the parts

The employees were very knowledgeable

Bought a new battery for my Silverado had them install it everything went fine. happy with the service

They were very helpful and got what I needed to fix my problem

Good experience on my way to a job, car was skipping, they had the parts I needed, fixed the car in the parking lot and its been running smooth ever since

Usually less expensive than other parts stores around me. Decent inventory.

Ordered online, smooth transaction

I called to make sure they had my starter. The guy confirmed it and told me to place order online and come pick it up and would save me 20% well i did and got 25% off. Very cool and glad he looked out for me

Very pleasant and helpful

Convenient and reasonable with helpful staff

Helpful staff. They tried to offer as much assistance as they could so I could repair my car and continue racing at Thompson Motor Speedway. In the end I came up with an alternate plan but it was nice that they tried and offered suggestions.

Best service around!

Very helpful staff. Hands on with new purchases such as Wiper Blades. They will install for you. Very helpful.

Wrong part 3 different times

Did not have what I was looking for and not very helpful lack of customer help

Didnt have any of the parts I needed but they did say when they get a next delivery for said item

Friendly staff they will get you the parts you need as soon as they can, if not in stock they will have it the next day usually by noon time, 2:00 pm

Decent help, decents parts and a good selection of basics . If you need it NOW this is a good choice, if you can wait, better prices are out there BIG TIMEI literally save over two hundred bucks ordering my alternator and battery for my Ford Expidition and they both came inside 48 hours .

Kid at counter useless, dont waste your time

A good place if you know what you need absolutely no knowledge of automotive here

Overpriced and sales people not knowledgeable

Helpful employees, they can get parts quick if not in stock.

This is my one stop shop for auto parts. They always have what I need for my foreign vehicles. Very helpful group of people.I’ve been using them for 17 years now and will continue in the future.

I am very pleased with the service, very friendly and competent.

Helpful staff, never a long wait. Have always had whatever parts Ive needed.

I purchased an alternater for my murano, 3 months later the advance Auto parts alternator died on me, its a 3 1/2 hr job, it cost me $350 for installation, they would reimburse me for the junk they sold me. They another junk alternator instead, would you spend $350 to put their junk in. I will never purchase anything from advance Auto parts.

Horrible service phone was ringing constantly. Employees do not know what parts they are looking at. Totally waste of time walking into this store.

One star, for being clean...other than that, bad service, carefree attitude about getting things correct and on time...so pretty much they just tell you what you want to hear...oh yeah we can have that tomorrow ahh no lies lies lies...just saying!!!...stood in line before, just to get a headlight bulb, watched them take two customers who walked in after i had been waiting in line for half hour...i walked out. really advance? come on get your sh#@ together. putnam

I went their for brakes. The staff was very helpful and friendly

Just needed a headlight bulb. Accidentally gave me the wrong one, but exchanging it was easy. Top notch customer service.

They did not offer assistance, but stood around chatting behind the counter.They had inadequate inventory of low cost items forcing me to buy more expensive alternatives.With so much competition in the area you would think service and selection would be a high priority to win market share.

Usually have the parts you need and a good amount of parts you dont. Tho selection is small and basic. The staff is knowledgeable and helpful.

Guy was helpful so helpful he sent me to another store stating that my part was there. Went to their brooklyn store to find out the part I needed wasnt even the correct one. Wasted my time ended up going to Napa. Maybe you should hire people with automotive experience not from McDonalds. Cant rate no stars dam it

Staff tested and replaced my car battery in sub-freezing temperatures. I really appreciated that free service in such adverse conditions!

Great service fair pricing

Got the right parts the first time!

One of my fave auto parts store!

Very good service and they know what their doing

Thay have more products then knowledge

Very knowledgeable staff, found my wiper blades and installed them in the rain!! Thanks again!!!!!

Customer service was great. Just couldnt get the part I needed.

A good place for parts and accessories.

Knowledgeable staff, with comparable prices to their competitors. If they dont have it, theyll let you know when they can get it or where you can find it.

They are very helpful and have what you need

The part that I needed was listed on their website as being in stock (12). I drove all the way there and the cashier said she had one, but it $27.00 (online site said $7.67). After waiting several minutes cashier came back and said she didnt have any!! Very frustrating!!

Good job with refund wrong part sent . Sent shock was suppose to be struts . Ordered at store

Very helpful thank you

Great customer service and very helpful

Great customer service, as always.

Good service and knowledgeable staff

Great service

Not helpful. At all. And kind of rude.

Great place for car parts!

Took care of me great service

Great place with plenty of help

Drove all the way there, prepaid parts not available.

Very helpful staff.

Good staff, friendly and quick.

I buy a lot of stuff here. My biggest complaint is the wait time. There should be a line for people that are just grabbing a couple of items. You could stand in line for 15 minutes to get a quart of oil.

Always the place to turn to for vehicle repair parts.

Rediculous customer service..

Always been helpful

Great Store!

Not good they need training

Just went with a friend, he got what he needed

Ok options but a chain

Very good

Great time

Great service

Gd service

Always

Not helpful