I bought a 2019 Ford Edge with the help from Shawn Malone! I highly recommend calling ahead & personally asking for Shawn when you are looking to purchase a vehicle. He was able to help me find a vehicle within my budget with the options that I wanted. He very thoroughly went over all the features with me. He was great with communication throughout the entire shopping/buying process. When I showed up to pick up the vehicle he has all of the paperwork ready to sign & I was out the door within half an hour. Definitely the best dealership & salesman experience Ive had by far!!
Our first time going to Gem City Ford and it was the best car buying experience we have had so far! They’re not pushy like most of the car dealerships you go to. Shawn Malone is amazing, highly recommend asking for him before you go! And big shout out to Larry Hanson for working so hard to get us approved for our auto loan. The folks here are truly great!!!
My wife and I just got a used 2016 Ford Explore from them. Shawn Malone was are sales men and he and Larry Hanson did a great job of making this fit in are budget. Has of right now I recommend them to anyone looking for a new or used vehicle. Because they are not pushy theyll want you happy and want to be able to live with your new ride. So if in need of a new ride stop I. And ask for Shawn.
When your looking to purchase a new or used vehicle I highly recommend Gem City Ford Lincoln of Quincy IL. Ask for Shawn Malone. He was very helpful and patient with me in making my decision to buy my 2018 Ford Explorer. He worked with me to find something I liked and in my price range. I will never go anywhere else to buy or trade. Gem City is the place to go.The look on my granddaughters face was priceless. She approves. Thanks Shawn and Bret
I bought a 2018 Ford Explorer with the help of Shawn Malone. I highly recommend calling ahead and requesting him when you go to purchase a vehicle. He got me something that fit all of my requirements and stayed within my budget. He thoroughly explained all of the features and updated us with each step of the process. Best dealership experience I have had by far.
We purchased a Honda Pilot from Gem City Ford. Troy was extremely helpful and there was absolutely no pressure to buy. We live 3 hours away from Quincy and Troy send us video of the car and answered any questions we had, even on his days off. When we decided to purchase the car, he met us 1/2 way and has continued to follow up with us to make sure we are happy with the car. Thank you, TROY!!!
Very nice people to work with, Good Job they do😀
Bought at 2021 Ford Explorer from Troy with Gem City Ford in Quincy; was the best car experience I have had. These guys don’t push but give you the details and try to work out what’s best for the person/consumer. Now that’s what good car salesman do. Absolutely love the new vehicle and would rate the personnel and vehicle 5 stars!!!!! Love it!!!!The Crose’s
I purchased a 2021 Ford Explorer from Evan Roush! Evan did a great job and everyone was very helpful at the dealership! I recommend you go see Evan for your next vehicle!
First time buyer of a new Ford F-150. Very satisfied with the vehicles impressive performance, economy, and tech. So glad to be able to purchase locally for convenience and personal attention.
I purchased a vehicle last week and Troy made the process a breeze from beginning to end. He listened and took time to answer all of my questions. I will definitely be a returning customer.
Everyone was extremely nice and I have a horrible credit score yet they helped me leave with a beautiful nice car that day.
I bought a 2020 Ford Escape from Sales Professional Shawn Malone. He provided excellent customer support and even stayed 2 hours past closing time to educate me on all of the features and functions of my awesome new car. He went over and above. Thank you Shawn Malone and Gem City Ford for helping find the perfect car for me.
I had a good experience at Gem City Ford. I worked with Thomas, and he was great. Communicated clearly and was sincere. Even got my kid some pizza. Ill give him a chance for my business in the future.
Valya did a WONDERFUL job helping me purchase my first car!! She made sure we were comfortable, gave us her full attention & helped us meet our price range. Would 100% recommend her to help you purchase your next vehicle! Very impressed.
I met with my rep at the dealership. We sat down and he explained every detail of my purchase of my new truck. He answered every question clearly And I was very satisfied. I recommend Gem City Ford for a deal.
Love my new Bronco Sport. Austin Diesel Lawrence is the best Service Advisor of all time!!!
Just bought a 2021 F150 here. Our salesman Evan Roeger was super to work with, a very pleasant experience. I highly recommend him and Gem City!
We were driving past the Ford lot and saw a vehicle we were interested in. While looking at it Thomas Dean came across the lot introducing himself. He was very helpful in answering our questions. A few hours later we were owners of a new ranger. Thomas Dean was very friendly, courteous and knowledgeable, willing to show us all the details on the vehicle.
Dont use there trade in option on there website they will call and say they will give you 6000 less than what its worth and what there own site says. I have used there trade calculator 5 times. I got a call saying i know what our website said but we can give you 6000 less than that. They want to make 4000 on each trade. Shop around you can do better
Awesome experience! I hate car shopping but these guys made it a great experience. Shawn Malone was patient and listened to me. Absolutely NO pressure from anyone there. Evan Rouse also helped and he was just as awesome. When we couldn’t make payments work on one vehicle, they found me one I liked and could afford. Brett Morarend helped me through the final purchase and I was surprised how well it went.
We were on a short self-drive vacation and hadnt planned on buying a truck to replace our old truck. Sales associate Shawn and finance manager Troy were excellent. They both had outstanding customer service when assisting us to buy our new 2021 Ford Ranger and have it ready for pick up on our way home to Chicago!
Let’s be real! Who really enjoys the car shopping experience? Not me! However, we had a great experience at Gem City Ford. I knew the make, model & features I wanted…needed to help keep my daughter safe as she starts traveling for college. I researched multiple dealerships in the area and compared inventory options. Decided to look at a specific used one at Gem City Ford. Mike Dreyer came out to assist. When I mentioned to him about my safety concern, he immediately brought around another option. My daughter and I agree that Mike found the perfect vehicle. For her This was definitely one of the easiest transactions.
Great service from parking lot to finance, service, and management. Drove thru and bought my car the same day. I never do that. Had questions after the sale and they were all answered immediately. Love my car and could not ask for a more polite and knowledgeable staff. My salesman was Evan and I definitely would send my friends and family to him. I will definitely buy from Gem City again!
I recently listed my car for sale locally. I was reached out to via Facebook by what I assume was a member of the sales team. He said to me that Gem City Ford would be very interested in purchasing my vehicle. He asked if I was married to my asking price to which I replied I can be persuaded to come down (I understand the dealership needs to make money too). On Thursday 6/24/21 I was able to leave work early providing me enough time to stop by and work with them to see what offer they could come up with. I showed up around 5:45 pm and checked in with a gentleman sitting at a desk who never took the time to get up and come greet me. I walk over to him after he finally acknowledges the fact that I am standing in their massive front room. I tell him my name and state the reason I am there to which he nods as if he has already been filled in on why I am even there. He calls a gentleman who states he currently has business to finish up and would like me to wait. The original gentleman kindly offers a water and asks me to wait at any table in the room, It should be a short wait... 25-30 minutes goes by before I am even talked to again. A portly, middle aged fellow with a goatee walks up to me and says Hey man, Im sorry, I got distracted and I forgot you were even here. I said here, you must be looking for the key. Gave him the key and he drives off, arrives back at the dealership shortly after. Comes in to greet me with a ridiculous offer of less than half of what the vehicle is worth. After stating that I was the one requested to come in and go through this process so the dealership could buy a vehicle to sell on their lot which is HALF EMPTY, he decided to blame the whole visit and his actions on the initial sales team member that reached out to me rather than take responsibility for his own poor behavior and representation of the dealership he works for. After feeling like I was never welcome in the first place and stating to the PORTLY gentleman that I know what the vehicle is worth on the lot and we have to come sort of an agreement (Im really not unreasonable on my price) he started to make excuses for his LOW LOW offer about needing to run it through the shop and get it washed and blah, blah, blah. The bottom line is, Im not an unreasonable person and I know how a business works. The business need to make money Gem City Ford, but the person you are buying from needs to make money too. I sincerely hope you do better in the future because I originally bought this vehicle from you 3 years ago and after you not making good on your 10 day warranty to fix my CD player, I came back to try and do business again. If I could give you the middle finger via text, I would. 0/10 would not shop here again if my life depended on it.
For the last few months, I’ve been attempting to purchase a new vehicle. After researching some of the different vehicle options, I finally settled on the 2020 Ford Escape. This was due to the vehicle profile, outside recommendations, and abundance of safety features. After several poor experiences at other dealerships, I decided to take my business to Gem City Ford. Once there, Thomas Dean went over some of the vehicles they had in stock, and I quickly found an Escape I was interested in purchasing. The vehicle options, pricing, and overall experience were great. Within a couple of days, Mr. Dean put together a deal, and I’m now the proud owner of a 2020 Ford Escape. Compared with the other dealerships, my dealings with Thomas Dean and Gem City Ford were straight-forward, informative, and enjoyable. Overall, I’m very satisfied with my experience. I would do business with them again.
Evan was great to work with. He is always such a great help. He has helped me buy many cars.Julie Stratman
They had my truck more than 3 weeks to fix a fuel line leak. I drove it less than 200 miles, now have the exact same problem, if not worse. I am disgusted with Gem City Ford.
Gem City Ford is an amazing deal ship! Thomas Dean was extremely helpful in the car buying process, he helped me get a car that was perfect for me and listened to all my concerns/wants. Would definitely recommend going through him for getting your dream car!!
Went to Gem city today for routine maintenance on my 2015 Ford F150, Ecoboost, 4x2 supercar, xl series, tow package, cap on the back. Looking to sell it back to them. It has 55500 miles. Very good condition. They only offered me $16,000 for it. It is capable of hauling a 30 foot trailer also. Needless to say I was very disappointed with the price offer. Kelly blue book gives an estimate of easily over 24 K. Not going back there ever again.
Only recommend Gem City Ford! Excellent service and they will help you find what you want in a timely manner. Evan Rouger definitely treats you like family and try’s his hardest to make this process smooth and simple!
Evan Rodger is truly one of a kind!!! Amazing salesman!!!! He has sold many vehicles to my husband and myself over the past 10 years or so. We are honored to have crossed paths with him!!! Thank you Evan for doing the max with us on getting the best of the best deals you possibly can!!! We will continue to reach out to him with all of our future vehicles!!!Thank you,James and Ronda Rehfeldt
Insulted by the sales staff with a trade in value way below market price. Sales manager became harassing when I wanted to leave.
The help I got was wonderful! Valya Panos was so friendly and wonderful while helping find the perfect vehicle for me. She helped me understand all of the steps that went along with buying a vehicle and I appreciated all of it. The other staff we got help from was wonderful as well.
I was in search of a used SUV and I didn’t have a lot of money to spend on one. A very nice gentleman named Thomas came out to assist us. I told him what I was looking for, which I thought was impossible to find but my daughter and I had been praying that God would help me find a good deal if it was meant to be. So Thomas said he had a Lincoln he would like for me to look at, it was sharp looking for a older vehicle. He even let me bring it home for the weekend, other places I looked wouldn’t let me bring one home and that means a lot to me. I brought it back Monday morning but I needed it to have a remote start because I have to go out and start my car at 4:00am for work and for 2 weeks we had below zero temperatures was brutal and Thomas said he would have one put on for me. Gem City Ford came through for me and I purchased the car from Thomas and Bret done my paperwork very fast, I had to get home to get ready work that night. A Big Thank You to Thomas and everyone that made this possible for me. God Blessed me with a great purchasing experience.
I would highly recommend anyone in need of a vehicle to visit Gem City Ford-Quincy. My Sales associate Shawn and finance manager Troy were excellent. They both had outstanding customer service when assisting me to find and buy my Buick LaCrosse.
I recently went with my sister car shopping and had the usual experience at dealerships. After talking about what she liked she wanted me to drive one. Found one at Gem City Ford and late on a Saturday went in. Shawn Malone came out to greet her and then stayed late so I could test drive as well. He was really great to work with. Absolutely no pressure to buy right away and gave her time to think about it. Absolutely priceless!! He then went out of his way to be able to make it work for her. Evan Roush and Bret Morand also came in to get financing arranged without the usual runaround. My sister is happy with her experience and new car. I will definitely be going and talking with Shawn when I’m ready for my next car. Thank You once again Shawn for being so patient!!
I am very please with the way Joe and his team handled the whole process of purchasing my vehicle. They communicated well over the phone and had everything setup and ready for me the very next day. We traveled a couple hours to this dealership and everything was fast and professional.Would recommend!
Thomas Dean at Gem City will go above and beyond for you!! Highly recommend!
My son and I were out just starting to look for a used pickup for myself. Thomas Dean came out and showed us the used trucks which were not many as anyone looking for one knows. He asked me if I would be interested in a 2020 leftover. He showed me the two they had left. Fortunate for me, one of the two was calling my name. Thomas was very helpful and patient with me through the entire process. I am not a person to make a snap decision. I wanted a tonneau cover and Line-x bed liner installed and he took care of getting them installed for me. I am very thankful to have had such a wonderful salesperson and look forward to doing business in the future with him and Gem City Ford.
Awesome Im very happy! Shawn Malone and Bret Morend treated us very well and we highly recommend them and this dealership!
Huge thanks to Shawn Malone and Gem City Ford for assisting us in our 2016 Ford Explorer! Their team was personal and professional and went above and beyond in making us comfortable during this process!
We bought a 2018 Ford Edge SEL with the help of Thomas Dean in the Sales Department. He was very knowledgeable and professional. Thank you, Thomas for help!
Nice and friendly but they couldnt help me die to my credit score
Evan Roush gave me the best experience of my life. I highly recommend going to see him!
The service department lacks follow-up. Twice Ive ordered parts for service and had to call back myself to have my service scheduled. Most recently after they had my parts for 6 days. After this will go elsewhere for service on my Lincoln.
I am very pleased with the ease of my vehicle transaction today!! Thanks for an exceptional job to Shawn Malone and Bret Morarend!! My expectations were exceeded!!
Thank you Ford. Salesman Evan went to great lengths in getting me a new Ford Escape. So glad to be back. I so love this car!!!!!!!! Thank you all
Quick and attentive service. No B.S.Might be my best vehicle purchase experience
Drove over 8 hours from Michigan because of the deal Joe Hirner was able to work out for me! Super friendly, informative and not the typical pushy salesman. Thanks for a great truck and easy transaction!!
Evan Rousch made my buying experience smooth and easy. I have purchased two vehicles from him, he’s so helpful.
Our experience at Gem City Ford was the best Ive had at a Dealership. These guys are amazing. They all worked together to make sure we were happy with this sale. We were looking for a better interest rate than we had with our current finance company . We also had negative equity on our current auto loan so we werent expecting much. These guys exceeding our expectations by a long shot. I want to thank everyone from the Sales team, Finance Manager and the General Manager for going above and beyond our expectations. If you want a great experience and to not feel like your just another sale, please visit the team at Gem City Ford!
Evan Roush was amazing! He helped my mom get a brand new Bronco Sport and made sure the experience was enjoyable! I highly recommend going to him for your car needs :)
Worked with Thomas Dean, great guy. He got us a marvelous deal and didn’t feed us any balogna. Great experience, great deal.
I want to thank Mike Dryer in working with me to purchase my new car. Mike was very knowledgeable regarding the various features and options of the car I was interested in, and was able to locate one that met my requirements. Looking forward to getting delivery of the car and working with Mike in the future.
I initially had no intention of buying a vehicle the first day I went to the dealership. Mike Dryer came out to meet me while I was looking around the lot. He never once pressured me into something I didnt want and helped me figure out what I wanted out of a truck. He had plenty of knowledge on the vehicle specks and we figured out exactly what I needed. After that he did his best not to pressure me into buying a truck, but just to show me what was available. He was a very professional and we found the truck I ended up buying. Over all the experience was much less stressful than I thought it would be and I would recommend Mike to anyone.
After visiting Gem and not finding the vehicle I wanted the first time, Thomas was extremely helpful finding me a car that checked all my boxes and very thankful that my name came to mind when the car came in from an auction. He was always responded to all my txt messages when I had a question (and there was plenty of txt sent by me!). Brent in the Finance Dept (along with my good credit) was able to find financing that fit my budget. The Service Dept was responsive when I asked the car be put up on a lift so that I make check a few things out prior to purchase.I was not looking for Luxury when shopping for a car but I feel I made a good choice. I will be making a trip to Montana in June and expecting this car to make the trip extremely comfortable and mechanically worry free!
I want to send a huge thank you to Kevin Schuckman for helping me make a smooth purchase of my new 2021 Ford Bronco. Kevin has and always will be the guy our family will go to!
I came in, in a huge hurry and Evan made it as quick and easy as possible. He set me up in the exact car I wanted with no questions asked! Absolutely hands down the best dealership customer service Ive experienced.
Great experience at Gem City Ford! Thomas found the truck we had been looking for and was great to work with. Thanks for putting in the extra effort.
We are very happy to have stopped in. Val went above and beyond the call of duty and found the right new car for us. Nothing but good things to say about our first experience with Gem City Ford. Thanks to all of the staff. They were all eager and friendly! Looking forward to future experiences.
My wife and I were looking for a blue hybrid Lincoln. However, due to the shortage of vehicles, the staff could not locate exactly what we wanted, but not without trying. Valya had to step in to help us the day we went to Gem City to test drive a couple options. We ended up getting the hybrid with everything we wanted only in black and we love it, even more than the blue we were hoping for. Valya and the rest of the staff were very helping in guiding us through the whole process
Service was really superb, took car in for routine check & service. Staff went above & beyond to make sure I left with car in great condition for this winter blast! Thanks Gem City Ford for always delivering on service, thats why I keep coming back!
Mike Dryer helped me find the perfect car to fit me! Mike was very helpful and listened to what I was really looking for. I love my new car and I will definitely be going back to Mike in the future!
Mike was great!! They were so helpful and willing to make changes that i needed. The car is great and I have had no problems with it. They provided me with a full carfax report and were upfront about everything!
Valya helped me find the truck I was looking for. I appreciated her attention to detail and dedication right up to the driving off lot. She along with staff at Gem City were very professional and accommodating with my work schedule. I would highly recommend purchasing vehicle in the future. Thanks again Valya!! Love my truck!!
Troy went above and beyond looking for my needle in a haystack!! I have NEVER had a salesperson look as hard and keep me as informed as Troy did!! Thanks again for being great at what you do!!!
I am completely satisfied with my purchase using Thomas Dean as a salesman... He knew exactly what I wanted when I entered the building, good sense of humor easy going guy. Great to do business with.
The team at Gem City Ford did a very thorough and helpful job when I bought a new 2021 F-150 on May 21, 2021. Thomas Dean was excellent at follow up to encourage me to seek the purchase. Troy Courson did a very nice job of working through the experience over a few hours of negoiation, and Troy McNay was very pleasant and dedicated in completing the final paperwork.
The Sales associate Tony, and Manager Shawn were both great to do business with. They were both very accomodative and professional. The new Lincoln was detailed and Tony gave use a thorough tutorial when we picked up the new Lincoln on all the bells and whistles. The service department is also easy to work with and very accommodative. Will buy their again in the future.Brennan and Debbie Reed
Had a fantastic experience with Valya Panos and Bret Morarend. We came in with a hope on getting an SUV and they made it happen. Super friendly, both Val and Bret we very straightforward and didn’t get pushy or aggressive with any sales or anything like that. Highly recommend asking to work with them!
Thank you Valya Panos for making our buying experience so much fun. You are a delight to work with and I love my new/used Avalon!! 🙏🏻👍🏻
I have bought several cars over the years but have never been treated with more respect and love like Val and Jim gave me when buying my Explorer. Without making this post about myself I will keep details minimal but my situation was very complicated and what seemed impossible to solve. So when I say Jim and Val were angels in that moment does not even give those two enough praise. Yesterday was the first time in over a year that I felt like I mattered and had worth in this world. I will forever be a loyal customer to Gem City Ford because any dealership or sales person that can make a business transaction feel as if we were having coffee at their kitchen table with forever have my business. There are no words I can say to show my appreciation and respect for Jim and Val but I want both of you to know with every ounce of your souls that you gave my children an I nothing less than a miracle and for that you will always have a place in our hearts.With love and light,Sarah Wright
I have dealt with Evan Roeger on 2 new vehicles in the past 18 months, he is great to deal with & very informative on vehicles, If they dont have what your looking for they can find it. Great person not high pressure & reputable dealership. Thanks!
Shawn Malone is man to see along with Bret. Thanks for making buying a vehicle comfortable!!!!
We bought a used vehicle at Gem City Ford in December 2020. We had Mike as our salesman, he was incredible and made the process very easy. We live over an hour away from Quincy and they were great working with over the phone about the car that we were interested in, saving us time, effort and needless trips. When we did make it up to Quincy to buy the car we were in and out in about 1 hour. After driving the car for two days we noticed that there was a leak and it was confirmed to be the gasket o-rings (not something that the dealership would have know about, because the car had to be driven over 40 or so miles before the leak was noticeable). Gem City Ford stood by the warranty and even picked up the car from Missouri to fix the problem. They stood by their car, warranty, and had the car fixed in a reasonable amount of time and were always very friendly and easy to get on the phone during the entire looking, buying, and fixing process.UPDATE: The original problem resurfaced and the best the dealership could offer was to ‘trade us out of it’, offering no further solution. There was little clarity of what that meant, but it was suggested the trade-in value would be at KBB, around $4,000. The onus of communication was placed on us, as there were long breaks between communication with the dealership. The car has sat idle for weeks of ownership and no offer was made for a ‘loaner’ or any other nominal gesture. The salesperson was helpful, but no paperwork has of yet been provided to show what work was done. It took weeks for them to ‘find’ the paperwork and as of today, March 25, 2021, that paperwork has yet to be sent to us. Pleasant buying experience, but the follow-up and rectification of a bad situation leaves much to be desired. Very frustrating.
This is the second time we bought a truck from Gem City Ford. Both times we have worked with Thomas Dean, he has been friendly and work to get the best deal and everything we want when we buy. We will continue to do business with him in the future. Job well done.
I believe that we were taken care of in our search for our new Ford Explorer. The salesperson did a great job of listening to us and determining what we wanted. I believe we got a fair deal. The only reason I didn’t give it a 5 as there was an error message upon delivery. Come to find out, when one of the back seats was installed, they crushed wiring. On a brand new vehicle I would expect it to be fully checked out. The dealership took care of it and it was just an inconvenience.
Absolutely loved my experience here!! I only came in to look at cars to get an idea, I then decided I found the one I liked that had everything I was looking for in a car and I felt no pressure into buying it, it was a quick and a easy process! My sales guy was super understanding and put me in a safe and reliable veichle! I absolutely am in love with my 2019 Buick Encore! I highly recommend this place!! My experience was AWESOME!!!!
Joe and the staff at Gem City Ford went way above and beyond to assist is in getting into the perfect vehicle for our family. They helped us get out of a very high interest rate situation and made everything affordable for us! This is our 10th vehicle purchase from Gem City Ford and we will definitely return for all future purchases.
Kevin S. and Shawn did all they could to make sure I was getting the best deal they could get for me. The truck is great- exactly what I was looking for - and Gem City Ford had it.
I had a great experience purchasing a 2021 Ford Broncho @ Gem city Ford with Evan Roush. And trust me I gave him a hard time. He showed me tons of cars and walked in the blistering cold with no complaints.
We just bought our third car from Thomas and the experience was awesome! He found us the perfect car and walked us threw the process. Thomas spent time with me to make sure I knew how everything worked and my ne was car was perfect for pick up. Thanks Thomas, we will see you for our next purchase too!Chris and Jonita Brunier
I had a great experience at gem city. Joe Hirner was my salesman and I highly recommend him. I will be going back here for my next vehicle. Best car buying experience I have ever had.
I had wonderful time. I ran to grab lunch and I wasn’t even gone 20 minutes when they called and told me I was approved to pick up my sons Birthday car. Evan Roeger was the best sale person l’ve ever dealt with, need a car go see him, he doesn’t push to sale a car and he doesn’t make any promises that he will get you in a new/used vehicle.
Top notch product with great customer service in a clean office and service center. You always get a smile and friendly welcome and leave with a smile.
Had a great experience working with Mike Dryer and Thomas Dean at Gem City Ford! Super excited about my new Ford Bronco Sport!!
Kevin is a great person to deal with. He was very concerned with where we needed to be on the vehicle we purchased and made it happen!! Kevin Schuckman is y definitely the person I would recommend dealing with when shopping at Gem City ford.
Got the car i wanted and good price was very happy
We custom built our 2021 Ford F250. Evan Roush was great to work with. He listened to what we wanted and made sure the finished product was it! He was not pushy on the extras. He was friendly and professional. We would absolutely buy another Ford from him.
I highly recommend Evan Roeger as your salesman. He was great help in finding the car we wanted.
Worth the 2 hour drive to deal with Evan Roeger. Found the vehicle we wanted and he helped us make it happen. Diffently worth checking out!
We purchased our new to us family vehicle from Gem City Ford. The entire experience was good. We felt well informed and comfortable. The staff was exceptional. Our salesmen Chris Roan was awesome! He made us feel at home and got answers for us in a very timely manner. Shawn Northup was awesome also! He took the time to meet us and answer any questions we had. I would recommend if your in the market to look Chris up.
A big shout out to Thomas Dean and the staff at Gem City Ford. I told him what I needed and wanted and he helped me find it. I needed to get to a meeting during the transaction and he told me to take the car and come back when I got off work. I have purchased several vehicles from Gem City Ford. They always take care of me. THANK YOU!
We purchased a used Toyota Tundra from them. They made the process very easy we feel we were offered a fair deal for a quality product and the saleswoman Valya Panos was awesome. we will definitely do future business with her and Gem City Ford.
Ive bought new trucks from Gem City, and got a great deal on a Super Duty. The main reason we keep going to Gem City is Dave in service. Hes the hidden gem of this place, and is excellent to deal with. The salesperson may forget you, but Dave doesnt. He takes care of us and our trucks like they were his. Sometimes price doesnt matter as much as service after the sale. At Gem City Ford, that rings true.
Gem City Ford was great to work with! Salesman Evan Rover went the extra mile To get the exact Lincoln Corsair in that we wanted! He also helped with the App and synchronized our phone! Every detail of the car was reviewed with us! Highly recommend them! 5 stars!! The Schoch’s
It was worth the drive to deal with Shawn Malone, he was able to get us into our new F-150