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The Home Depot
5432 Broadway St, Quincy, IL 62305, United States
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The Home Depot
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Ma
Review №1

I went in needing several items. Randy was very helpful and searched for the best deal for me in several departments. Good job Randy! Was very satisfied with my experience.

Dr
Review №2

We went for some plants and it is end of the season. They put high price but plants are not healthy enough. Expect better collections and quality.

Da
Review №3

I just went there to pick up some spray paint. It was a good price and easy to find.I wish someone in my neighborhood would give me really good reason to spray or release at a reasonable price.(free) there is photo of the sprayer.

Ca
Review №4

Russ at the Pro counter and Kurt the delivery driver were wonderful in my last two transactions at Home Depot. I was pretty much done with ever shopping there but made an exception for an outstanding price on two large deliveries of mulch, and both times I dealt with Russ and Kurt. They were friendly, professional, courteous, and helpful. Because of them I’m willing to try shopping at Home Depot again.

St
Review №5

My eyes hurt. But they had worm casings. So. 2 stars. If anyone, actually reads these, the music was awful and extremely loud. And its time for a color revamp, home Depot. Good night between the music and the orange...I was gone in 59 seconds...

Mo
Review №6

They helped us get a new washer. Excellent service.

Je
Review №7

Quick help from employees we were in and out! Very clean! Well stocked

Ta
Review №8

Went today to purchase 1500 worth of windows. Found someone to finally help us. They then told us they had to help someone with blinds and they left. So we left and went to Lowes. As we left home depot I told the lady at the front what had happened and all she said was ok! I know everyone is short staffed but where is the customer service! Will never go to quincy home depot again!

no
Review №9

Online order was quick and easy to pick up.

Je
Review №10

Always friendly and have great choices of products.

De
Review №11

Always a great place to shop. Old school, better than Menards a lot of times.

S
Review №12

Have shopped at Home Depot for nearly 20 years and never disappointed.

Au
Review №13

Home Depot doesnt recycle glass. Just cardboard and trash.

Te
Review №14

Always a good place to shop. Today though, HD didnt have what we were looking for so we ended up having to go somewhere else.

Do
Review №15

Love home Depot very knowledgeable staff very friendly environment Im very stocked on all kinds of building materials etc the store goes above and beyond its expectations highly recommended great place to work I would say great environment great location great prices plenty of stock on hand

Ja
Review №16

Love the Home Depot. Tons of items in stock. Have been purchasing items for flip houses and my personal property since 2003. Great store good selection. Everything from tools to all home repair needs.

Mi
Review №17

Pretty good place always asked if I needed help.

Je
Review №18

Friendly helpful staff, organized and easy to get to what you need, clean and displayed professionally.

Za
Review №19

Always friendly ready to help you!

To
Review №20

Didnt have what we wanted last trip but usually do

Lo
Review №21

This place is very helpful and friendly to an extent but expensive as hell on so many things

Da
Review №22

Needed a little lumber, and a few cuts as well. Service was fast and prompt. Thanks

Mi
Review №23

Every time I come in, I am immediately greeted and asked if I need help finding anything. Check out is fast & convenient. Staff is helpful, even helping to load my car. Also, grateful that the staff wore masks & the store was taking COVID-19 seriously.

Jo
Review №24

Very nice place and most the workers are help with all home improvements. Only had a problem twice with the same works.

Lo
Review №25

I had a very good experience there and they were very helpful.

Sc
Review №26

I cant stand my local Home Depot! More than one time I have been burned by them. Most recent event and last for sure, I only go in to home depot if I absolutely have to. I went in for a cordless dewalt pole saw, they are advertising if you buy a dewalt power tool for 149.00 or more and you get a free matching battery. They wouldnt honor the offer, no apology, nothing at all. Customer service didnt seem to care in the slightest bit. I should have listened to my gut and NOT went in there.

Jo
Review №27

Jordan was awesome he was a lot of help on the smoker

Fr
Review №28

Always find what I need... Always leave with more than I came for

St
Review №29

I actually left there and went to Lowes . Sometimes you do need assistance

De
Review №30

Very friendly staff and helpful

Je
Review №31

Home Depot is always the go to place, they have a large selection of great quality products and phenomenal employees. One thing a lot don’t seem to notice is how much this store does for the localCommunity and is a huge veteran/military supporter

Tr
Review №32

There was no assistance in electrical at all waited for awhile our contractor finally just came and got what we needed. Your price was double what it was at mernards but they were out of what we needed.

Jo
Review №33

Got to love home depot

Ro
Review №34

Had the weedeater I was looking for and priced well. Had lots of sales going on, may have to go back later when not on lunch break.

An
Review №35

Can always seem to find what I need here. Love the self checkout.

Ph
Review №36

Not much help on floor, finally found what we were looking for

ja
Review №37

They always have what I need. Staff is friendly and helpful.

Ba
Review №38

I found everything I needed easily!

mi
Review №39

Everybodys courteous and helpful

Ch
Review №40

Great prices and friendly, helpful service. Their products have never failed us. Highly recommend this place!

St
Review №41

Hands down my favorite place. I bleed orange.

Ly
Review №42

Went to the paint section to find concrete sealer and while walking down the aisle to go to the help desk and the employee all but ran so he didnt have to deal with us.Eventually a woman came and showed up where the sealer was and told us that it comes in 5 gal. Buckets also. Then she walked away with another customer when we still had questions we were asking.5 gal. Buckets and lids were falsely priced also.

Jo
Review №43

Good help me thank you .

Mi
Review №44

Home depot has everything

Ki
Review №45

Great selection of products and always great service. If you need knowledgeable employees who dont mind helping you this is where you wanna be this home depot makes you feel at home

mi
Review №46

I had issues in the past with home depot, however some of the sales items are at a great cost, however menards blows some of there prices out of the water. Home depot as well will not price match same product unless it is exactly the same manufacturer of the product. Exact same flooring different brands the lost my business to menards for that reason.

Jo
Review №47

I went to Home Depot with a plumbing question on 1/3/2021. My experience was not great, but also not terrible. First connecting to their guest wifi proved difficult; it took 4 attempts and it finally worked (it is called AT&T Wifi, using IPhone to connect to it, go to your Wifi settings screen, wait for several seconds on the wifi screen after connecting and eventually a popup will appear when you can accept the terms and use the Wifi). Staff were very accessible and generally friendly, although in the plumbing section the staff member who assisted me was not able to answer my question and did not offer to find another associate who could. (They said no one else would have an answer). Prices seem a bit high; I feel for household items I could do better price wise at Aldi or Walmart, and tools and equipment seemed comparable to Ace Hardware (no noticeable savings). They certainly had a large selection of most anything Home Improvement, but I find I can usually satisfy my needs at my local Walmart generally or Ace for specialty. The one item I specifically asked for - a basin wrench - they had one model in stock that was $24.00 (seemed expensive) and their cheaper model was out of stock on the shelf (cheaper mode was still more expensive than Harbor Freights). Unfortunately I don’t see a reason to return to Home Depot unless my local Ace is out of stock on something I need ASAP and I can’t just order on Amazon and wait for two days.

Ba
Review №48

Reasonable prices

Fr
Review №49

Their website lies about what they have in their store

he
Review №50

It ok

An
Review №51

The Cashier could not have treated me any Better. She was Awesome. She TREATED ME LIKE FAMILY. SORRY I DIDNT GET HER NAME

Ka
Review №52

Found nicely priced fans...good deals

Jo
Review №53

Very helpful

Le
Review №54

Totally awesome shopping experience, NOT ONCE did we get harrassed for not having a mask on.

El
Review №55

The had the large item we wanted. The sales staff was great. The store was not to busy this evening. I liked it.

Vi
Review №56

Everything I need.

JA
Review №57

Questions asked and answered. We moved on with our project.

No
Review №58

I tried to take the survey, but it wouldnt allow me to do so. Your automated answering service is extremely irritating. You need to have a real person answering the phone.

pa
Review №59

Matt sold me my first riding mower. When it was delivered I called him several times with questions and he was always polite about it. Plus very knowledgeable. So i went back to him when i purchased my Tuff Shed, lawn furniture and grill. No where else gives that kind of service.

Ti
Review №60

Usually get great service. Recently attempted to purchase a string trimmer online but there was an issue. When I called the store here in Quincy, female employee said trimmer would still come and I could pay upon arrival. A week later, I called to check on status and different employee told me it must be paid for FIRST in order to ship. Ordered new one and went to store when it came in. Store offered curbside pickup so I called their number. They told me I have to come in to get it? When I did so, they handed me receipt and put in cart for me to push out. Is this what curbside pickup is, because it seems like regular pickup to me? Still like store and employees but seems like some training might be in order.

Gu
Review №61

Everyone is always helpful

ya
Review №62

Lumber, power tools, fasteners, even flooring home depot is most often #1. I usually always try home depot 1st before going to menards or lowes.

Ch
Review №63

Store is great! Clean, friendly smiling faces! 4 of the 5 employees who helped us, find hinges, screws and gate handles were wonderful! Great help, very friendly. HOWEVER.... the Male behind the counter who checked us out at the pro service counter was very rude, and wasnt very patient with 2 women(myself and my mom) on a first time purchase of Fencing materials. I personally felt like he was very sexist and didnt believe women should be buying such items. That is just my opinion but C could have been having a bad day. Still no way to act when it comes to customer service.

Da
Review №64

Sign outside said facemasks required....they were not. Many customers without masks. Store was also dirty, kinda like Dollar Generals.

Bu
Review №65

Went to home depot in Quincy Illinois to buy crown molding and went to check out. Asked about military discount and was told yes we do honor it. The discount we got was 52 cents on a 200 charge so we asked about it was told that only certain woods are given with military discount which we of course did not know which ones. Lady told us to go to customer service and hopefully they would Give us the discount. Instead we were told that if we were given the discount that they would be paying us to take the crown molding! So we asked for a refund and told them we would go to Lowe’s from now on And they would be happy pay us to buy from them. So Home Depot you lost good customers over a lousy 17 dollars that we saved, because you think “you had to pay ya to buy your product” to any military folks go to Lowe’s you will save money !

To
Review №66

👍

Ej
Review №67

Average. Exp

Ph
Review №68

I ordered curbside pickup and they couldnt complete that task they had my order all messed up

Bo
Review №69

The Home Depot in Quincy, IL is a good home and garden store. They have a robust inventory and the associates there are well-informed and very helpful.

Lo
Review №70

Helpful, customer service is always on point.

O
Review №71

Got what you need

Se
Review №72

Hardware stores are the best. I love the color orange too!

Ju
Review №73

They were very helpful but did not have everything we needed

Sh
Review №74

Helpful. well organized

Ja
Review №75

The young, very polite and knowledgeable man who helped me in the paint department was the best. He matched my paint chip perfectly in your photo machine. Did not know there was such a thing. You cannot tell where I touched-up the wall. I was very impressed with his service.

Da
Review №76

Easy to find what you want, great customer service!

Kr
Review №77

Had what we needed.

ma
Review №78

Great Service!

Do
Review №79

Called Home Depot and had them hold a range for us, which that went fine but while I was there I told the two men helping me that I was interested in a dishwasher and not one of them offered to help and it took me asking 3 people to find stick on backsplash.

Ma
Review №80

Took a while to find but we found it. Good service. Knowledgeable staff member in power tool dept.

Et
Review №81

Bought $672.00 washer 2/23/2021 broken Thursday someone is suppose to fix it Ill let you know today March 8 2021

Ai
Review №82

They didnt really inforce mask

Li
Review №83

I would give 5 stars except the young girl with red hair back in plants was very rude and snarky

Sh
Review №84

Very Helpful and Nice Employees and Great products we bought today!!

Br
Review №85

Great workers

Cr
Review №86

Great help loading a very large Husky work / tool bench...

Ra
Review №87

This particular Home Depot is incredibly HUGE with a phenomenal selection of products. Even better, though, is the incredible support team. They are consistently helpful, friendly and you feel like youre shopping with friends. I cannot imagine a better experience. Highly recommended!

Br
Review №88

Enjoy self checkouts!

ma
Review №89

Had the tool I needed and was easily accessible, employees were helpful.

Ki
Review №90

Very helpful employees here very nice

Pa
Review №91

This store has a good selection of products. The staff is super friendly. They no longer seem to have the best prices in town. This place also always seems dirty even away from Lawn and Garden as well as lumber. Overall it is good here but there is better options.EX: Menards and Lowes

Mi
Review №92

Received my VA discount $4.00 savings and brought the lights I needed and liked discounts there.

Mi
Review №93

Decent selection decent price and though not having the belt for the mower I needed the young man did a good job trying to find an alternative

Ja
Review №94

My wife lives this place in ty he springtime. Loves the plant selection

La
Review №95

A worker named Haley was so kind to me definitely should give her a raise p.s tell her I’m the girl that bought gum and a juicy drop pop and Tell her I said hi.5 stars would come back

Ba
Review №96

No help

Be
Review №97

Always have everything Im looking for and staff can help with ANY questions you may have.

Sc
Review №98

Pickup option was fast and quality products.

Ja
Review №99

Nice place to do business through the week. Theyre helpful pro deck and they get you out quick. But avoid the weekend. No staff slow check out.

Jo
Review №100

Nice store but sometimes can be hard to find what your looking for and employees are rarely around to help you find what your looking for. Store is usually as clean but this isnt my 1st choice for hardware!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:5432 Broadway St, Quincy, IL 62305, United States
  • Site:https://homedepot.com/l/Quincy-IL/IL/Quincy/62305/1915
  • Phone:+1 217-228-2475
Categories
  • Bathroom supply store
  • Appliance store
  • Home improvement store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:7AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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