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DR.REPAIR & ACCESSORIES 2
5538 Durand Ave, Racine, WI 53406, United States
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DR.REPAIR & ACCESSORIES 2

Comments
Ms
Review №1

I called a day before and I spoke to one of the employees who gave me amazing customer service he told me that they could fix the front & back to my phone for $150 but when I went to the store and spoke to another employee he told me that the special is only to repair the front screen of the phone which I was upset about but since the back of my iPhone XR is terrible shattered he told me it would take about 24 hours to fix because it’ a long process taking off the glass and repairing it which is very understandable... he did an amazing job fixing my front screen he fixed it less than 15 mins and gave me a free screen protector and he told me that it would cost me $200 to repair the back of my phone they do an amazing job repairing phones and giving out amazing customer service I would highly recommend getting your phone fixed here they have reasonable prices and outstanding service ...

Sa
Review №2

Very helpful in finding a case for my daughters phone. Also willing to replace her phone screen for $99. Unsure if this its a good deal to be honest.

De
Review №3

If I could give a zero star review I would. I wouldn’t recommend anyone taking a device there to be fixed. They have terrible customer service, terrible business practices. Terrible turnovers. Item I had fixed took for ever. I was given the ring around on my device. I had to take it back 3 times for them to properly fix what they messed up. End result my device is still not properly fixed and had to take it to apple. Don’t ever consider taking a device to Mutaz the owner to be fixed here. Most of his phone and table cases are eBay/wish.

Ma
Review №4

I was referred my by homie and he was right great job bro phones sounds good

Ma
Review №5

I dont trust these guys. They use shady business practices. And after looking more closely at the five star reviews its clear to me that theyre done by the business owners trying to up their own rating. The ONLY ratings theyve done are for the different locations of this shop.

Th
Review №6

This is not a commercial business . I think people forget that . These guys know how to fix phones and what they replace it with may not last forever because it’s not replaced with with the original product parts but they fix it and it’s worth the price you pay compared to going into Apple or Samsung and asking for a fix . If you don’t like the service or prices or work harder and save more money to go to Best Buy . Otherwise stop complaining . I’m a drunk so I go through phone screens like crazy they fix it everytime within 30 minutes .

Br
Review №7

Went with my friend to get her phone repaired and I would like to start off by saying that the men working in there are disrespectful. They have no knowledge about customer service and after I asked a question one of the workers got very defensive and called me a “smart ass”. I have never been so disgusted by someone’s behavior who is providing a service. The other associate was also of no help and just stood there. They also did not even fix the issue reason being why we came in the first place.

Gl
Review №8

I left my phone to be fixed expecting it to be done the next day, as promised. They kept my phone for 5 days because they didnt fix it the first day and they werent in town for the next 4 days. They returned my phone in worse condition than when I left it.

Mi
Review №9

Excellent service!!!

Information
53 Photos
9 Comments
2.7 Rating
  • Address:5538 Durand Ave, Racine, WI 53406, United States
  • Site:http://dr-repair.com/
  • Phone:+1 786-602-0396
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–8PM
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