This was my first service following my purchase in June ‘21. Todd Stack took all my information. I waited for the service to be completed. It was done so in a very timely manner. Todd is to be highly commended as a service rep for Mazda. His interpersonal skills and ability to make the customer comfortable and assured were outstanding. He was able to answer all my questions and then some. All in all I was highly satisfied. Todd is an asset to Mazda.

Joe....Thank you so much for all your help and support with the process of buying our new Mazda3. It was such as a great experience. You are a great person and a very professional salesman. We really appreciated everything you did for us....

Really great car buying experience! Justin A was patient with all my questions and helped me understand the specs & buttons of the Mazda3.Justin worked with Mike to fit me in and get me to leave with a new car same day!Finance process was seamless & very quick. Joe explained each section of the contract clearly.All three guys were super friendly and made the whole process a breeze.Highly recommend going here for new car shopping.

Excellent customer service. I hadn’t booked a loaner car as I originally expected service to be 1.5 hours. When it was clear my car needed to be in longer than expected, the team bent over backwards to find a loaner car so I could make a medical appointment. Not only that, but the work on my car was finished just as my appointment ended and I was able to get back and collect the car same day. Could not be more grateful. And of course, my car was well taken care of too. Thanks, Ramsey Mazda ream! You’re the best!

Everyone is very friendly to work with and made the process easy. My husband and I were probably an easy sale since we knew what we wanted, regardless all the guys we dealt with were friendly, informative, and patient. We had tried to get in and our quick but ended up chatting with everyone! Would recommend and go back!

Fantastic Service. Victor Jacobson has sold us 3 cars and what sets him apart is his trustworthiness. Unlike other car dealers he says exactly what he means. Absolutely no surprises. His customer service and responsiveness is outstanding. Strongly recommend Ramsey Mazda and Victor.

Highly recommend Ramsey Mazda especially Justin Negron (sales) and Donovan Lau (finance). We had an excellent experience with our car purchase and the service and treatment we received. We will recommend everyone to come here. Very good cars excellent sales and reasonable prices. Did not try and take advantage of the car shortage when dealing with the final price. Dealing with the finance department was a pleasure and not the usual experience. Can’t say anything negative about the people or the dealership. You must go here.

Absolutely amazing experience of getting a car after mine was totaled from the flood. Victor was there every step of the way, answered all my questions and made the usually stressful process, quite easy. He was super helpful as was Joe from the finance department. They were both friendly, patient and made my experience a great one. Thanks so much guys!!!

Ramsey Mazda created a smooth and easy process purchasing a vehicle. Even though their facility was under renovations they ensured we and other customers were greeted right away. Eric T. is an awesome sales associate and we highly recommend him. He explained each step of the process and never did we feel the pressure of having to give in to certain sales or warranties. The business manager Donovan was great answered our questions during the signing. Overall experience was positive and one of the best dealer purchase experiences by far. I highly recommend Mazda Ramsey!

I was very pleased with the service recently provided at Ramsey Mazda. The specialist who worked on my car even managed to piece together my key fob that our parrot had picked apart. That was a wonderful, money saving surprise. Above and beyond the call!!

From the first phone call to the last I dotted, the experience was great.I drove from Florida to Jersey for this purchase and I do not regret it.The staff was polite, friendly and overall welcoming. Brandon Rodriguez did an amazing job handling my deal. He paid close attention to every details and made sure that everything went smoothly. Joe Ruggiero was also great to work with, he made signing fast and easy.Hands down the best dealership Ive ever worked with.Thank you Brandon, Joe and the rest of the Ramsey team.

My experience at Mazda Ramsey was nothing less than amazing. Let’s face it the car buying process is always a long one but if you have someone great helping you it makes the time go by faster. That was Joe for me! He was patient, kind, funny and ultimately got me exactly what I wanted. Then, Joe In finance actually closed the deal for me. Clearly Joe’s were great to me at Mazda. So happy with my new 2021 Cx 5. Go to Mazda and ask for Joe!

Great service here. Just had my first maintenance service done in Ramsey Mazda. Everyone is very friendly and professional. The service waiting area is very clean even though the showroom is under construction right now. Would definitely recommend and come back for future services.

Amazing. Amazing. Amazing! I had a terrorizing experience at another Mazda dealership, but victor and Joe took great care of me. They were personable and not at all pushy/salesy. I appreciated their transparency!

Best Mazda place in North Jersey. Super friendly and helpful staff, they will put a smile on your face as soon as you walk in. They do fairly quick and efficiently work in the service department. Todd is the best!

The staff were great and had the exact model and trim I was looking for. Rocky and Joe made the entire process quick and painless. It was actually a delight. Not only will I be a repeat customer but I will send anyone I can there.

We had a wonderful shopping experience for our vey first Mazda from Ramsey Mazda. The level of professionalism, courtesy, and patience was unprecedented from the sales team. Our salesperson was Joseph Guadalupe and he was simply amazing, he made the car shopping experience completely stress free and we highly recommend this dealership for a great deal and pleasure of shopping experience especially in such complicated car shopping times .

This was my first experience buying a car, and the Ramsey Mazda team made it so easy for me. Such wonderful people, who took the time to make sure that i was leaving there happy. Justin Negron was my sales consultant. He sat down, and worked with me, to give me a great deal! As well as the finance department. I honestly cant say anything negative about my experience there. They are wonderful and i recommend them to anyone looking to buy Mazda!

I’ve had my car serviced to Ramsey Mazda for the past 5 years. The service is like no other, and Tod is the best. He looks out for us, and has always been a knowledgeable, and caring. I know I can always count on fast reliable and the best service.

I didn’t have a positive experience at my local Mazda- in Staten Island, NY. So I willingly made the trip to where my car originated- Ramsey Mazda! It was the right choice! I was greeted quickly, listened to and my wait time was as promised. My car was washed and I had a great little talk over some old car experiences. I will make the hour trip next time- well worth it!

Leased my car from them on June. They are very nice until they sell you a car. There was a dent job needs to be done. They did not even tend to help me even though I bought HIGHEST and MOST ADVANCED coverage plan. At the time I leased my car, salesman said this coverage covers any dent on car untill it is “paintless dent”. Now they refused to help me because dent is not on the car’s door side, which they did not inform me when they sold me this coverage. Extremely disappointed on their sales and service department. I don’t recommend anyone to lease or buy a car from this dealer.

I had an excellent experience at Ramsey Mazda. The staff were friendly and our salesman Joe was super helpful. He took his time explaining all the features of our new vehicle. They were all very down to earth and didn’t seem pretentious, like some other dealers.

Ramsey Mazda is the best. We got 2 vehicles from them. The only draw back is they are not close to us but they are much much better managed than the the 2 local Mazda dealerships near us. It’s worth the drive.

Most amazing service!!!Fast and friendly.Again I drive from downtown Brooklyn to this location just because of the great serviceThank you

Todd, the Service Director, was respectful and understanding. We brought in a 2011 Mazda 3 to have the car key duplicated. We were extremely satisfied with the timely service and would bring this car back to Ramsey Mazda’s service department should the need arise in the future. Thank you 🙂

Thank you Joseph. You are the most familiar person I have met in two months in America. Thank you for letting me buy a car that I like more without buying BMW or Cadillac with more expensive money. My family started to like Mazda more than the cars in our country home. I recommend Ramsey Mazda, which allows me to purchase cars smoothly in foreign country

Justin N. and Joe were fantastic. I put a lot of pressure on them as I needed a car ASAP and they delivered. Fantastic crew! Definitely the best car experience I’ve ever had!

Great and friendly service. Prompt delivery of the car.

When I called to confirm my appointment they said they had no record of me asking for a courtesy car so I had to reschedule my appointment for a much later date. When I arrived the service manager complained that I was arriving when they were about to close but I was just dropping my car off for my appointment the next morning. I also arrived at 3:55 PM and they close at 5 o’clock. Also the loaner car that I got had no wiper fluid in it and the battery in the key fob was dead. In addition the inside of the car was not cleaned under Covid regulations.Poor customer service.

From start to finish this dealer has been accommodating. The sales specialist knew exactly what was I looking for, one of the sales managers did whatever he could to make my car look perfect and finance was a pleasure. I would highly recommend this dealer.

Purchased my vehicle here and also get it serviced at the same dealer. Both sales and service staff is very friendly and straightforward. Have yet to have an issue at this dealer. Based on current trends, I plan on continuing to do business at this location.

Good experience at Mazda Ramsey (way better than their Lodi colleagues). Came to buy a new car since my old one flooded. My husband and I met Joe G and he made this experience easy. His cool and laid back demeanor was a departure from the “typical” car salesman attitude, you know pushy, get the sale no matter what. I would recommend buying from here, go see Joe G.

I was greeted as soon as I got to the dealership, spoke with the service advisor, picked up my loaner car and left the dealership in less than 15 minutes. I received the call my vehicle was ready and picking up and paying for the vehicle was just as easy. What a great service experience!

After having an immense amount of frustration in finding a new vehicle in NYC, Ramsey Mazda to the rescue!!! They not only found me the exact make/model I was looking for, but they delivered it to my home in Brooklyn NY within a few days!!! (Would have been even quicker but I wasn’t available!!). Can’t say enough about the care and concern shown during what I thought would be a stressful situation!! A special thank you to John for making this a very relaxing and positive experience!!

Always a great experience when I go! The staff are all so knowledgable and do not nickel and dime you regarding what services you need, especially since I have a lease. This was my first Mazda and Im looking forward to getting another one next year!

Salesman Justin Arce was really great throughout the sales process, Joe and the finance team were too pushy in pushing their own financing and selling add ons, not good for a customer who wants to use their own financing and decline add ons

Todd the desk guy was absolutely amazing, the staff should follow his example. He knows the client very well and very courteous and attentive. I give him a 10 score for customer satifactions!!!

Very friendly staff, especially in a stressful time to buy a car. I checked out several other dealerships on Rt 17, and they arent nearly as nice and accommodating as the staff at Ramsey Mazda. My sales person was Eric, and he was terrific. Very knowledgeable and polite. Donovan also helped me and was great. Even though there is construction going on, they make the service as seamless and easy as possible. Thank you :)

The folks at Ramsey Mazda are friendly and take care of you like family.I’ll be taking my CX-9 there for maintenance for the foreseeable future.

I always have the best experience at Ramsey Mazda. They have the best customer service. Todd was so friendly and very helpful!

Justin Arce is truly the best salesman ever!! I highly recommend him. Also, Jim Sabini is running a great dealership and made the whole car-buying process so easy. If you need a car, Ramsey Mazda is the place to go!!

We picked up our CX-9 and dealt with Joe in finance and Brandon, our sales rep. After speaking with countless dealerships both in and out of state, Ramsey Mazda not only gave us the best deal but went above and beyond to accommodate our requests. Joe and Brandon were both transparent from the beginning and easy to work with. They certainly gained our loyalty!

Dealing with Todd Stack was real pleasure.Very nice man and very helpful too. I will keep bringing my car to Ramsey Mazda because of him.

The employees at Ramsey Mazda are a class act. We had our first service on a Mazda CX5. The maintenance was scheduled for 90 minutes but they had us in our car in under an hour.

Vehicle was perfect exactly what was agreed to. it was immaculate when delivered, full tank of gas and the delivery was perfect, informative and professional,And courteous. I would use Ramsey again in a heartbeat. Great Job !!

I had the pleasure of visiting Ramsey Mazda to purchase the new CX-5 I had been searching for! I worked with Willy who was not only warm, funny and informative but he just made my entire process easy as pie. We shared lunch, stories and a few laughs as we waited for the entire team to get my new ride ready for me to drive home! I drove 6 hours round trip in a storm on the way home that later revealed tornadoes in the area! My salesman Willy called me the next morning to make sure I arrived home safe and sound and to thank me for coming in! So, Thank you to everyone at Ramsey Mazda for making the car buying process painless and actually enjoyable!!!! See you for my next Mazda! ❤

I highly recommend the service department at Ramsey Mazda. They were so accomodating from when I arrived to when I departed. Everything involved in the servicing of my vehicle was explained in great detail!

It was easy to schedule service appointment online and pick a date and time that worked for me. The maintenance work was completed in a timely manner, and the service consultant Marc Debenedetto was courteous and knowledgeable.

Came for a scheduled test drive, and even received a call the day before to confirm we are coming in. Once we arrived, we were told that they arent allowing customers who arent purchasing vehicles the day-of to test drive.We are purchasing a vehicle by the end of the year (we have to, and want to, were moving) to get better insight about the car we select ahead of time (you know, due diligence in smart consumer purchase decisions), but this wasnt good enough of a reason to the salesperson since they arent getting their money today. I understand there is some rationality behind that, but why promise us a test drive in the first place only to break it? Imagine you had customers that signed lease agreements and never paid them, whats the point of the agreement?We felt completely disrespected, and see that this isnt the first time something like this has occurred based on other reviews.

I continue to be amazed by the level of customer service I receive from the Service Department at Ramsey Mazda! Marc goes above and beyond to make me feel like a valued customer, and Krystal always remembers my name, no small feat considering how busy it is every time I go in. I will never go anywhere else!

Staff was very friendly and accommodating highly recommended

Rocky and Donovan where great. They made the experience seamless. I definitely recommend if you in the market for a Mazda.

TOP CLASS DEALERSHIP.. HONEST AND FAIR WHICH MADE IT A GREAT EXPERIENCE. WILL DEFINITELY BE BACK FOR MY NEXT PURCHASE.

Dealers cant do anything because managers decide everything. They said I needed various certificates to buy a car. Other places tell us in many ways, but I cant buy a car here without a sponsor. International students like me cannot buy. I am sad that I am an international student. Refer to international students before visiting. You CANNOT buy a car here.

Great experience from start to finish. Great staff.Brandon Rodriguez was a pleasure to deal with and I highly recommend him and Ramsey Mazda for your next car.

I had a great experience at Ramsey Mazda. Joe Guadalupe made the process so easy and stress free! I am so happy with my new car!

Very pleasant experience here. Sales and finance reps were very nice. Had us in and out in well under an hour. Car was prepped with care. Would recommend this dealership to others.

Couldn’t have had a better experience. Both Willy my salesman and Donavan in finance we’re absolutely wonderful to work with. Hands down the best service. They were great!!!

Sales guys are pretty good but finance not so much. We got a Mazda Cx5 from here and the finance guys added VIN etching package without our knowledge. We have been trying to cancel it and get refund for the past month but no avail. They said refund check has been mailed. It has been close to 10 days and no sign of check yet. Can increase stars once I receive the check from them. Buyer beware!

An easy hassle free car buying experience. I was even able to have the car delivered to me by a gentleman who was pleasant and very thorough. Thank you!

Everyone at the service center was friendly especially Rudy, the young man that took my car. Great customer service and quick!

Timely and good service. Have been a very happy customer for many years.

Victor and Donovan were very helpful, friendly and informative! They stuck with me through each step of the process of purchasing my CPO CX-5, answering any questions my fiancée and I had (there were many). We love our new car, the detailing and presale inspection was very thorough, and have already recommended them to our friends! Thank you!

Worked with Victor. He was friendly patient and gave off genuine vibes that he cared about the customer. Highly recommended!

Ramsey Mazda had a seamless buying process leaving me with a positive experience. This after a negative experience with a Mazda dealer closer to home. I decided to look elsewhere and Im glad I did, Ramseys customer service service was stellar. Thank you to both Joes!

Excellent Service. Knowledge employees and very courteous. Also kept there promised time for service!!!

Serviced both of my cars here. Great service and amazing stuff.

I’ve been leasing cars at Ramsey Mazda for over 12 years and the experience is nothing short of amazing. Great service and excellent deals.

We use this location for service and I highly recommend it. Not long waiting times. Very friendly and professional staff.

They seem to always have an excuse to not fix my car. We brought in our car last year when the battery drained after we left the car in the driveway for a week. We were told we did something wrong and that sometimes cars just do that. Really?A few months later…there was a recall for that exact issue.Today we bought our car in. The front of the car is rattling and my screen randomly goes black and is unresponsive. Regarding the rattle we were told that Mazdas just do that sometimes (like the power being drained from the battery).As for the completely unresponsive navigation/entertainment screen we were told it must be the cable or the iPhone. Unreal, I doubt they even ran the diagnostics they claimed to have run.

Todd Stack was patient and accommodating. My service was completely in a timely, efficient and proper manner.Thank you.

The service Consultant listened to the description of the problem with my vehicle, explained what was possible in diagnosing the problem and the time frame involved. He telephonically advised me of what was diagnosed and what the fix and the cost was. He got my verbal concurrence to the suggested repairs and called me with updates. He did not do a hard sell attempt at an upsale and only discussed the repair, parts involved and a couple of other things I requested to be done. He was courteous, friendly and easy to work with.

This would be a zero if it could be. There was very little “customer service”. We did not have a nice experience and when asking for a little help it was refused. We had to jump through hoops to accommodate the service rather than the reverse. This was service they owed because upon picking up our newly purchased vehicle, we found it was damaged. An issue in itself. You would think since having to come back to get something fixed on a car sale would be a little accommodating since they caused us this inconvenience. But the people were rude and smug. I guess they had already gotten the money for the car, so no need to be nice now. I would not recommend or ever go back. The entire experience was terrible.

I haven’t had an experience this poor at a car dealer in my entire life (and I am retired). I was simply trying to buy out my lease, and I went to the dealer - count - 4 times, each time waiting for at least an hour for a finance person to be available to complete the transaction, to no avail. Every time I was there, with an “appointment”, someone was put ahead of me and I was advised by my salesman that I needed to come back later. This was over a period of three days. Finally on the last day (I was moving out of state the next day) I got the transaction completed (which took 20 minutes) and only because I cried. I will never recommend this dealer for anything.

I love the people here. Unlike some.car dealerships Ive been to, the team at Ramsey really shows a sincere interest in the satisfaction of their customers.

The service department couldn’t be friendlier or more accommodating. I have and so own vehicles from manufacturers that you would expect premium service from and none of them match the Ramsey Mazda service experience!

Willy elkammary went out of his way to help me even though I was not renewing my lease with Mazda very good service here!

It was my first time having service with the car after purchase. I didnt know what to expect. I was extremely pleased with the whole experience.

Scot was great. He explain in detail all the work to be done. excellent performance and service.

Service department was fantastic, Mark was great kept me informed throughout the process, and they fixed my issue that was caused by another dealer, I highly recommend these guys and will be doing all my service and future car purchasing at this location

Customer service was excellent and made the process easy. Would recommend this place to others.

We are so pleased with our purchase! Brandon was very helpful and honest! We will be back!

I brought my car in for an oil change. Service dept. was very accommodating & quick.

Professional and friendly staff. Not pushy. Made purchase a breeze. Love my CX 9

Always a pleasure to get my service done at ramsey mazda, I dont usually wait but I drop off my car and I get a courtesy phone call when my car is ready... TODD STACK is the man, funny, entertaining, tells you the best options for what type of service and knowledgeable...

Car was delivered on time and as promised. Great overall experience.

My Mazda CX-9 leasing experience was fantastic.

All requested service was performed in a timely fashion. I reported that the battery in my remote key appeared to be weak or dead. It was replaced at no cost to me. Thank you!

Very good communication and updates for me. Fixed my car.

Excellent service and resolved my problem. Todd was great and communicated my options and helped determine a solution quickly. Thank you.

Initial service, everything was clearly explained and identified regarding required services. Busy service dept!

Great deals and service! Been with them for years! Fantastic dealership

I had a very good experince working with Justin Arce in sales and Donovan Lau in financing. They were both pleasant to deal with, knowledgeable about the cars and products/services offered. I would definitely return the next time I need a car.

Smooth and nice experience with ramsey mazda.

Our daughter went for her first service/oil change. She spent 2.5 hours there. Was charged $500 for services she didn’t need. Completely taken advantage of. Stay away from these thieves. Horrible business practice.

We had the fastest and most pleasant car leasing experience ever! Very knowledgeable stuff, polite, pleasant and fast. In 3yrs we will definitely go back for an upgradeThank you Ramsey Mazda I love my new car

Another great experience today thanks to Todd, my service advisor.It is the people you hire that make the difference.

Service was great. Quick and straightforward.

I liken car shopping to worse than a visit to the dentist, in most cases. That is unfortunate because I love cars but I dont often love the experience of shopping for one. I am happy to say that was not the case at Ramsey Mazda. I had been to a number of other dealerships on Route 17 and had less than desirable experiences. However, everything about my experience and ultimate decision to go with Mazda was better than I could have expected.Willy, the sales professional who I worked with, was warm, friendly, patient, accommodating and thorough. Hes probably the best auto sales professional Ive encountered in all of my years car shopping. I highly recommend him to anyone who is looking for a Mazda. He made everything so easy and pleasant and was always so warm and friendly.Even though it is 2021, I have been outright ignored when, as a female, Ive entered other dealerships alone (without a man). I never once was condescended to by Willy or anyone else at Ramsey Mazda. I was treated with respect and its sad to say but that meant a lot because that is not always the case. I believe customer experience is a huge factor in a buying decision. It baffles me that so many other dealerships dont realize that.In addition to the customer experience, I chose Mazda because this vehicle came with more bells and whistles (for less) than some of the other brands Id looked at that wouldve cost more yet its styling and handling really appealed to me. Id always kept the Mazda as an option when my lease was up because I often drove it as a rental car during many business trips and always loved driving it. I had previously had a history of owning or leasing luxury vehicles and not always been satisfied with the experience and issues.I read many reviews of the Ramsey Mazda service and sales department as well as their BBB rating. Ive never seen so many consistently great reviews for any dealership. This was also a big factor and helped make my decision.I deliberated for some time before I made my decision and Willy was very patient throughout. When I finally made my decision, Willy made everything so easy for me. Picking up the vehicle and dropping off my old vehicle was a breeze because he personally made sure of that. Donovan was also a factor in that, having everything ready when I arrived so it was a fast and painless process and he was professional and kind with all of the paperwork.Willy told me about all of his loyal customers and I can understand why. I am very pleased with my decision and know I made the right one.

Amazing experience. Justin Negron was the guy who helped me to get the Mazda 6. Everything was prepared and ready before my arrival and got done in 30 minutes 😊