I really liked the service here, I had my vans tire replaced in only 30 mins and the waiting room is so clean.. I loved dealing with Godfredo he gave me the best customer service and assisted me till the end, he is really a very respectful person.Thank you Again.
When I arrived I was the first person there and they told me to come by later because they had work from the day before to finish 3-4 hours later I try to get a oil change I had to argue with the guy working there to get my oil change done before they’re “lunch break” after they they did oil changes for other customers that arrived after I arrived. (Side note) the guy I spoke to I was more interested in trying to tempt me to committing a crime than giving decent customer service
I had a great experience with them! I was in an out for a flat tire in less than an hour and the receptionist was really nice. Ill definitely be back if I need more service.
They are the worst place for tire rotation and oil change. It took dam near 3 hrs to do that.In my 30 years as an auto technician I have never seen any place so dam slow it doesnt matter if you have an appt or not.
Luis was amazing!! We brought in our 25 foot travel trailer to get some nitrogen in the tires and he was so accommodating! Luis wheeled out a nitrogen tank so we didnt have to get the trailer in a predicament and we were in and out in 5 minutes. Thanks so much Luis!
Fantastic customer service here, and they do good work quickly. Recommended.
I went here on a Sunday, as I had requested a quote through Yelp for my Nissan Versa and they responded immediately with a quote on an oil change and brake repair. They not only responded the same day with the quote but took my car as well, gave me a fair price on the oil and brake repair too. Other repairs as well as tires were needed and they offered me a 6 month financing option with zero interest as well having qualified, so I accepted as it was a very good deal. Luis attended to me at the desk and was extremely helpful throughout the entire process being attentive and thorough. The mechanic Isiah was very kind and did a lot of work/repairs quickly, I know they worked passed their closing time of 4 pm to make sure I had my car the same day. I am deeply appreciative of this, my experience couldn’t have gone any better and I could not be more happy, I rarely write reviews but this is a necessity in the positive experience I had, great services and work should be recognized and I hope that’s what this review has embodied.
Needed two new tires came to integrity for the 1st time after reading their reviews. tight on money and Anthony really went above and beyond to take care me. I would highly recommend them.
I was told to arrive by 6PM, they wouldn’t take appointments even when I asked twice. I arrived to the location at 5:30 and I was told it was too late. I told the the front desk guy denied that he asked me to come by 6. This could’ve been avoided if they’d give me a specific time / been clear on when they will close. I drove 30 min to get there, what a waste of time. Absolutely disappointed !!!
So I thought I would give this company a good review but it turns out Integrity is not the word that describes this company. After spending over $1500 (2 cars) with them and giving advice that I needed a whole new engine and was not true disturbs me. They also charged me a $35 Lien Fee. I guess that’s life in the mechanic world. All I know is I better pass the smog test.
Didnt refill wiper fluid. Took over 2:30 hours for an oil change and tire rotation. Tried to over charge me and leave my car over night. Not a good experience
Went in for an alignment and tire balance. After I left I noticed that my camber was still out of tolerance according to the print out, and they rotated my tires after I told them not to two times. I called them two times to ask about the alignment and was hung up on both times.
Great service! Very professional and hard working guys.
Fast easy price helpful. Tell you the truth about your car
The customer service was excellent and they took great care of my vehicle. This is one of my favorite tire shops. Thank you so much to the Integrity Tire Team. I wish you all the best!
David helped me a ton and was very quick. Highly recommend it
Great alignment work, great staff, fast!
Great service and knowledgeable mechanics. David the Assistant Manager went above and beyond what he needed to do !
Went in for oil change and departed with a terrible experience.Added a brake job, 3 return trips - 5 plus hrs of my time, and the job is still not fixed. Now they tell me they have to have it checked by a master mechanic - for s simple brake job. Dont waste your time going to this shop.
Jeff and the guys at A&R tires are very accommodating and always willing to help. I have come in on a couple of occasions without an appointment and they made a way to fit me in to get the work done. They always inform me on their specials and are always very polite. I highly recommend the shop! They do great work at a fair price.
Took my car in this morning for a oil change and smog. A&R was kind enough to tell me about other issues with my car and made me a check list with all the prices. Not only that, but I was in and out in less than two hours. Very very very helpful and kind staff. Very knowledgeable and great prices. If youre looking for a great place to take your car this is the place to bring it to.
Did great with a new tire and price but after they stripped off one of the lug nuts they sent us on our way blaming the tire shop before them. A friend and I had to drill it out and grind it down in order to rotate the other tire. Could have been a flawless experience if they would of just took responsibility for screwing up and helped me pop it loose. I would have been happy to pay for the extra.UPDATE!!Went back and they helped finish getting the wheel fixed and tire changed. All in all was a good experience and the prices are some of the best.
I have brought numerous vehicle to A&R Tire for many years. Always great service ; fast,fair, and friendly. Chris, he is the best. I recommend this place to everybody for all their Automotive needs. Great prices on tires everyday. I have no complaints and neither will you if you use their Automotive Services.
Great service & pricing! Needed a quick smog check & they got me right in & out in 20 minutes. $50.00 plus smog cert fee is the cheapest price around too. I’ll definitely be back for tires & any work needed on my vehicles.
Very help was almost closing time and still serviced my AC thank u loise
Chris at A&R is awesome. He understands that having car repairs can be stressful, always does his best to make the situation better. Its hard to find honest repair shop, look no further.A&R is the reputable, honest, and fair. Give them a try, you wont be disappointed.
This place use to be great, but now it seems like all they want to do is sell you stuff. They tried to tell my sister her car needs a part for $1100 and then we took it to another mechanic and he said it was fine. It is one thing to say a part is needed but it’s still might have a couple months less it’s another thing to completely lie because they think women know nothing about cars.
Came in for brakes on my Mini Cooper. The service was exemplary. I was helped by Jeff and Chris and they made the experience friendly and easy. I was given a complete breakdown of need and cost. And the work was done quickly. Highly recommend to all.
Scoundrels! Scams. Smogs check. The guy before me failed because of his fuel cap and they said he had to pay 20$ for a new cap. They are only 4$ in auto zone. Anyways. He paid and they did not re-test his vehicle. He left after they printed a new sheet. Then I failed because my check engine light was on. They knew my car was going to fail the minute they sat on my seat. No heads up. Said I have to pay 80 for the diagnostic and then pay for the recommended repairs. Then it should pass. Scoundrels and scams. My engine light has a bad sensor. I just reset the code and it passed somewhere else. They fail you and then u have to fork out cash to get it fix.
Been using A & R exclusively for the last seven years with all five of our family’s vehicles. Happy to have finally found a full-service place that we can trust. I highly recommend them!
Took almost 4 hours for a tire rotation and oil change. If you are in a rush or have other things to do, I would suggest going to another place.
This company has been the most helpful shop I’ve been to! I’ve taken my car here for just a smog check and now they have a customer for life.! Whenever anything is wrong or I think something is wrong I take it to them now. They have not once try to take more than what my car needs done. They have gone above and beyond especially Chris! I appreciate everything they’ve done for me! I highly recommend this shop!
A&R tire were very prompt & courteous with the service.They provided pick up & drop service from & to my work.They even extended the service by picking up the tires from the warehouse in Fontana & mounting the tires.Thank you Jeff & Rick for the awesome service
Very courteous and very helpful Never have an issue with their work they get it done quickly I really like going there I feel comfortable having them work on my. I get work with you, explain what needs you done be done.
My oil change was done. No complaints.
Good morning I just talked to Dave and Luis and theyll help you with any of your auto problem
I am impressed with the attentive service and quick diagnosis pertaining to the smog check on my husbands car. I would highly recommend that anyone needing a smog test, tires, etc. would find this place as courteous and helpful as I did.👍🏼👍🏼😀😀
Jeff at A & R Tires is the man to see for all your vehicles needs. Innovative and informative, but not afraid to admit it when faced with the unfamiliar. He will work with you on price and repair oprions. Overall I have been very satified with A & R Tires over the years; customer since 2009. Jeff seems more down to earth than previous employees, (Chris), and more sincere in his approach to customer service and satisfaction.
The Manager and workers are very Respectful and Very Detailed about what they did and need to do. Never no pressure and never question you on why you brought car back if you feel something is wrong... Thanks,
I have used A&R tire before, but today they handled my vehicle and problem very professionally and quickly. They brought me out to see the problem with the car and told me different ways I could fix it. They quoted 2 and a half hours and only took 1 and a half hours.
Great service, friendly and honest. Been coming to this location for years and I am always satisfied with their service. Really appreciate the Uber ride home as well!
Excellent service for more than tires...just got my oil changed and a sensor fixed along with my keyless remote battery replaced...very good prices and same day service available! This is an excellent shop for all of your car needs because they are fair and trustworthy!
Rick and the crew are top notch. Never steer me wrong. Never try to sell me something I dont need. Always conscious of my budget. Tell me what needs to be done and what can wait.
Dropped car off and they got me a ride back to work. Got tire fixed faster than expected. Nice!
My experience was wonderful. The folks there are friendly and my car was ready early. Cant say enough overall great job!
I came in and spoke with Chris! He was very informative and got me in and out with a smog in less than 20 mins! Really professional place and will definitely be back!
A&R Tire is a great place to take your vehicle. I have been coming here for 6 years. Just ask for Chris and you will be taken care of.
Excellent experience getting my truck smogged. The staff was great in obtaining serial numbers for aftermarket parts so that I could get in and out of there relatively quickly.
Nice people, service is really good for tires they work in most of our fleet, light p/up & some semi trucks
Jeff was very polite and helpful and even went the extra mile by printing some documents I needed...will definitely return!
If anyone one lives in Rancho Cucamonga I highly recommend this place and if you do ask for Jeff hes a really nice guy and very helpful
Good costumer services. Very nice people. But you have compare prices in advance.
Fast service and outstanding very helpful customer service. Recommending to friends and family .
This place is amazing! Super nice people and extremely helpful! They TOOK CARE OF US!!!!!
Very professional and clean environment, Jeff (store manger) was very helpful in my need
This place is Awesome. Great customer service! Thanks Jeff and all the techs at A&R .
Once again great fast service on my car.
Chris is the best, always up front with you about your vehicle and pricing, treats you like family.
Great shop. Got on my problem and took care of it. They always exceed my expectations. Thanks
Excellent Service!!! I had a very big deadline to have the car done ASAP to register next door at the DMV, they did my smog right away from me!!!Thank you again for expediting and for excellent customer service!!
Went in to get Tires ordered for Goodyear tires on my 2011 Jeep Wrangler and immediately felt like I was putting Paul Gonzlales out of his way to help me. Paul was slamming the phone down after talking to customers and muttering under his breath about how stupid they were or something like that. I explained to Paul I had a problem ordering Tires online to then be installed at his shop thru the goodyear website where they had A and R tires listed as one of there installation shops. I told Paul I couldnt order online because i did not have my Goodyear credit card number and Goodyear will only give my number to the shop that calls them ( Stupid i think) . Paul went ahead and worked up an estimate for my tires and printed it out and gave it to me and the price was 249.54 plus tax on each tire and I had just priced the exact Tire online at $185.00 per tire a discount of $70.00 per tire and when I asked Paul about it he refused to even talk to me about the Web deal, kept saying he did not do web deals but like I said Goodyear advertised this special on there website with A and R tire as there installation shop. If I was Goodyear I would remove this company from there list of shops as they are bad for Goodyears business. Paul is probably a great Tire guy but he is not a very good Sales guy, Get rid of him...
Great customer service, great pricing and I was in and out in no time!
I have been taking my vehicles to AnR TIre for over 40 years. I have always been very pleased with the quality of work as well as the professionalism from all AnR Staff. The knowledge of vehicles and prices on parts are second to none.Steve Gutierrez
Friendly environment good sound tech would let family members know about this place
Excellent service in a clean shop. Very professional and affordable.
Great Mechanics on site, no long waiting, I was very pleased on how the information was explained in detail about the issus my truck was giving me, they werent ignoring me being that I am a female, I would highly recommend bringing your care here.....
Fair done one day. All my parts were on. Everything good
Greatest auto shop I have ever been with the best customer service
Excellent service and good quality tires at reasonable prices.
Excellent Service. Chris is always amazing. Thank you.
Jeff Hilfer the manager was so kind and accommodatingto me, especially after the difficult time I had at the DMV next door. Thank you, Jeff!
Went here for a smog check, and they were very friendly, fast, and informative. Also their synthetic oils change is $10 cheaper than the last place I went so I will be going here from now on for oil changes.
Very professional. Completed the work in a timely manner
Good prices great service friendly staff
Great place, my car was in and out for a smog I passed!
This shop works with you and the have financing options available. Great People!
A&R has worked on all my vehicles for over 20 years, and A&R has been a honest and quality group to work with so much so I drive from Laughlin NV to have them do all the services on both of my vehicles even now.Lou
Warn warn warning. Please do not go to this place. Your not going to be happy. Expensive and scam you. I tried giving them chances 2/3 times already just because they are close to DMV. But never been happy. This place is scam. Please stay away from them.
A&R employees are friendly, helpful and always help with my car repair needs.
3rd time there, and good service and no problems at all! Thanks
Always a pleasure to know my car is bring fixed properly.
Chris and the guys at A&R Tire always do a great job. When you want it done right by professionals these are the guys to do it.
They were very prompt very pleasant I think I did I did a good job and I was very pleased
They over charged me. And serviced my car for something i didnt need.
Chris took care of my flat tire quickly and professionally!
Place is awesome! Jeff was great to work with.
I would give 5 stars if I had not been charged $14 to change a brake light bulb with my oil change when I had only mentioned if they could see if there was an issue because I was advised on my drive there one of my rear lights were out on my TSX took me only a minute to get to the bulb to begin with
Ever since this shop sold and the new owners bought it, went down the tube!
******PLEASE READ BEFORE GOING HERE********I have never wrote a review before because personally I dont care to, if the service was okay and they did a good job then i don want to waste my time writing a review online. But after today i will never get my smog done by this place ever again, And i want to warn others to STAY AWAY.I walk in ask for a smog check they say 35 mins and to me that seems a little long but what ever what do i know. After 50mins they take me out side and show me that my car failed because of a few microscopic cracks in a rubber piece in my fuel cap (which to me looks like all it needs is a little grease or something to smooth them up). They start talking about how they are going to need to replace the whole piece and not just the rubber band around the cap and its a special order piece so it will cost $90 and this is just how it is like a matter of fact that there is nothing else they could do.Im thinking to myself that this is a little sketchy and i dont quite believe them, because my car is pretty new and it should have passed easily like all the other times and after a while of them pressuring me and me not wanting to have just wasted $50 bucks for a failed test (Which they dont let you retry without paying another 50) i reluctantly agree. They say the piece would get their in 10mins okay fine. So i wait around and while im waiting i look up the price for a new gas plug, turns out i can get a factory replacement for $30+free shipping. So im mad, mind you this took another hour and twenty mins for them to finish while there is no employee in sight. When i confront him and tell him that i would rather just not pay the $90 for the plug and just pay my 50 for the failed test and be on my way. He will not let me leave unless i pay the $150 that the bill is now magically up to. I refuse and after another 20mins of arguing and almost calling the cops and feeling like i will never get my car back i end up having to pay $110, just so i can get my keys back and leave.*****Please never go here, THEY WILL SCAM YOU*********Long story short i tried to get a simple smog check for 50buck in 15mins ends up spending 3:30hours and $110 on something that cost half that in the real world.Very Disappointed and Frustrated.
Chriss was extremely help an politea an the other gentleman was the same when I called back for additional work on my vehicle. Thank you.
Took our 2017 Expedition in because AC quit working and they had it back to normal in no time and ran it thru extended warranty company.
The worst service on earth, never go there!! They charge me for the smog check from the beginning even though they knew that my car wont pass because one of my parts needed a sticker, the rest was OK and they told me that they will be more than happy to repeat the test after i get the stickers and so i did, but surprisingly they a/ that ill have to pay again which was almost 50$ so i just left.
Very unprofessional and rude...Wasted my time and money.
A GOOD place to get an oil change.
All ways great customer service.
Excellent service. Very clean shop.
Great place, workers are very nice and friendly, great
Even though the place was a short staff, person who helped me was able to handle walk in customers and also the phone call customers as well.