My husband took a very hard soldering job to him. Although he made no guarantees he did the job and it works well. He is very personal and like able. I would recommend him for his years of his experience and knowledge.

Very knowledgeable staff. Great prices and super service!

I was entirely disappointed in my attempt to work with Mr. Rutledge. To be fair to him, its likely my inquiry, which was unusual, didnt fall inside his normal operation, which I dont fault him for.However, after speaking over the phone, Mr. Rutledge invited me to send a list of gear. He offered to review it and respond. Nothing further ever occurred. I sent back several emails and called his store twice, leaving messages, but no response. Even if Mr. Rutledge no longer had any interest, he couldve indicated so - returning my messages if even to politely decline. Nobody appreciates being ghosted nor ignored.

Buyer beware, Mr. Rutledge will sell you faulty equipment then smugly accuse you of not knowing what you are doing. Bad communication, bad service, bad product.

I took my broken receiver to his shop for repair. He serviced it within in one day and at no charge.(It was a simply fix) I found the customer service and their professionalism to be outstanding.I would highly recommend Rutledge Audio & Video for anyone looking for some new new equipment.

I bought a SACD audio player, great service and value.

Worst customer service, not taking time to help or sell his merchandise.

The best around

Wonderful staff