Very helpful associates. Items not in stock in store were delivered next day free of charge to our home. I love my blue velvet fringed stool!
This is my go-to lighting store for the past 6 years. I used to sometimes be frustrated at Lamps Plus because the quality of sales staff varied significantly but now I ask for Cynthia and I get fantastic service. Shes friendly and knowledgeable and tracks down the information I need to make an informed purchase. The prices are reasonable so I can replace lighting regularly to keep up with trends. The stores return policies have improved so Im not afraid of getting stuck with something that isnt quite right. I like this store...ask for Cynthia
Roger was excellent. Products arrive quickly and were perfect.
Always helpful.Their sales staff is excellent.Its my go to store for lighting and odd light bulbs.And they have good prices as well.One of my favorite stores here in PS area
My husband and I have been satisfied customers of Lamps Plus for about 28 years, furnishing two different houses. We have been happy with their customer service and the quality of their merchandise. We have bought lamps, ceiling fans and lights, chandeliers, sconces, chandeliers, mirrors and other decorator items. I would recommend looking at their website in addition to their in-store merchandise because there is much more available there than in the stores.
I was happy to find several lamps and chandeliers that look amazing and were priced reasonable compared to others. When they have a sale my husband insists that we look which mean buy in my book. We have also ordered a gorgeous mirrored table from them and it is by far the most solid and heavy duty end table we have.
Great products! Knowledgeable staff.
They have a good selection of items. The prices are reasonable. The staff was friendly and took our items to the car for us.
Excellently knowledgable staff: knew exactly what td tofix my old school track lighting assembly
Excellent customer service went over all over are options.
What a terrific experience both online and in the store. I called the store to make sure they had a wide enough selection of ceiling fans to look at before I ventured out. I got a representative named Maricela on the phone. She was amazing, so much so, she took time to search both in the store and online while I discussed my requirements for 2 ceiling fans for 2 bedrooms. I was so impressed with her helpfulness that I decided to go to the store in person . Bottom line Maricela was a great sales person, a pleasure to work with and we looked at different fans online and in the store. I eventually after looking and testing purchased 2 very nice quality high end fans. Now I am so excited cant wait to have them installed. The 52 inch Monte Carlo clarity brushed steel hugger ceiling fans are so modern and beautiful and the price was more than competitive. I have done my research now for weeks Lamps Plus cant beat their quality and customer service .
Perfect experience, Went to replace a lamp shade & found it right away. Then bought a new lightbulb for reading, came home put the bulb in, lamp shade & back in business.staff was extremely friendly & helpful. Store was busy however nice to see everyone was following Corona regulations !
Had a very pleasant experience shopping at the Rancho Mirage store recently. Paola was so helpful. I plan to return to store soon.
Great store. Very helpful employees
Went in yesterday to look at a new bathroom lighting fixture. Was having no luck in finding replacement bulbs for my old one that were bright enough. When I explained to the sales agent why I was shopping, he asked me further about my old fixture. There was one on display there, so he understood my problem. He then said that they had brighter bulbs in stock and showed me how to install them. He saved me over $100 and the installation costs by giving me a very viable alternative. I put in the new bulbs and theyre perfect. This isnt my first time shopping at the store--and it wont be the last!
My hubby and I live in Los Angeles. When in town, and we are in need of something for our L A. home or Cathedral City vaca condo, we pop in and Paola can help us figure out the right lighting/fans. We enjoy collaborating with her.
Paula was excellent
I like LampsPlus. The store and the staff offer a pleasant experience, and I like the look of products. That said, after just receiving my latest purchase of table lamp/shades, I have to say how unhappy I am with the difficulty in properly seating lamp shades on LampsPlus table lamps. This isnt a one-time experience. Ive purchased 6-8 table lamps from LP over the years and found that every one of them takes much too long to make sit straight on the lamp. Tugging, pushing, pulling, pressing one way and another on the harp, screwing the finial on loosely and tightly, the shades are always crooked from some angle. I end up turning the lamp around to try and hide the shades crookedness as much as possible. The simple task of putting a shade on a llamp becomes a frustrating and unpleasant experience.
Awesome lighting available
Lots of selection at all price levels. Functional to fancy. Though I prefer more unique designs, this place has more affordable options.
Good place for what it sells
One of the few places around where you can find the exact fixture or lamp you are looking for. Think a Tiffany version of the Home Depot lighting selection. Some furniture too.
I highly recommend Lamps Plus, they went out of their way to provide exceptional customer service, especially Cynthia Diaz. I had a glass lamp shade that was discontinued and sent to the store by accident. Cynthia stopped in her busy day to ship the glass lamp shade for my ceiling fan at no additional costs. Please see her if you go to Lamps Plus :)
Talk about FANTASTIC Customer Service!!!We want to personally give a BIG SHOUT OUT to Lamps Plus in Rancho Mirage for SUPERIOR Customer Service. In the past we have always purchased out fans & lighting there and the sales people are great. However, we purchased 2 new fans for our kitchen & had a problem with the remote controls (it was a programming problem not merchandise). They were so helpful and accommodating and all is taken care of!Need lighting or ceiling fans...this is the place:
Very nice store, lots of great stuff, and, best of all, great, experienced sales staff. Sebrina was excellent in helping us to pick out the best option for LED spot lights. Easy to get in and out quickly. The store is on the south side of Hwy 111. If you are going East, you can turn left at either of the two intersections to park behind the store. This is always a good place to go.
The selection of lamps and fans around. We have purchased multiple items and have been very satisfied. A must visit for lighting needs.
Great service with Roberto as our sales professional.
Our coach lamps needed replacing outside our garage and we wanted something that made a statement of quality and elegance. Lamps plus did not disappoint! Their prices are fair and the service is exceptional. If you are looking for quality light fixtures, this is the place. No junky, cheap stuff here and you will love the prices.
Had not been into Lamps Plus before and was pleasantly surprised. They had lamps and lighting for all different budgets and were very hopeful in helping us find exactly the right lamps for our den and bedroom. Whats even better is when you purchase light bulbs from them they come with a warranty. Very cool with the price of light bulbs being so expensive these days.
The installers have no time for their customers.
Discriminative against disabled elderly individuals.Would avoid this store if you intend on being elderly, are elderly or have any disability. Customer service is to occur as customer walks in-this store it ends there.
Ok for what it sells
Love the More...fun to browse for decor. Great place to pick up girlfriend gifts. Lots of really different lamps and pretty lamps. I definitely will come back!
Horrible customer service and the salesperson was informative and extremely unhelpful. I ended up ordering light bulbs online from another retailer.
Nice stuff a little expense I thought for my taste
Went there to pick up a picture light and the team was great. Very helpful and you sometimes forget what youre missing when you do too much online shopping. We ended up going in a totally different direction and saving quite a bit of money.
Lazaro is always very helpful, thank you for helping me pick out my light fixtures
Excellent selection, customer service (Mr. Denis Heuschel was awesome!) and I highly recommended any and all to shop at Lamps Plus!
The people I have dealt with are/were fantastic. Prices might be a little more then buying a lite at Walmart or Target, etc... but there are,so many more styles to pick from and the service is top rated.
Wonderful great price lots of selections. And wonderful service from Dennis
Found some unique lamps at good prices. Large selection.
Ummmmmmmmm ... why!?!?.. stock is stale... same products on Amazon for 1/2 the price.. Take a picture of the product... Google search the pic... pay 1/2 the price.. Sorry.. reinvent your business.
Beautiful selection and great staff!
The manager and staff here make it great. Super knowledgeable and helpful. Shop here with confidence.
Plenty of lamps but not much if you are looking for mid century or retro 70s table lamps.
The sales person Lorenzo was very informative and got just what we needed. NICK
Alberto was great very helpful and professional
Outstanding customer service
Great selection and knowledgeable staff made the experience great.
Excellent customer service. Friendly and knowledgeable.
Great place for ceiling fans and lights
Great staff, good prices
Horrible experience. Was told one thing over the phone - and then told at the store they would not honor the price. The sales people were rude - the store manager would not help. Overall a very bad shopping experience. I would not recommend shopping at this store.
Always great prices, service and diverse assortment
Its a beautiful store with a great selection of items.
Its our go to place for interior lighting and some furniture
A pretty wide variety of LED light bulbs
Great selection and excellent customer service
Good quality and good service.
More items than I expected. Lamps, chairs of all kinds, and some resin patio fountains. Not inexpensive but lots of sale items.
Plenty of selection, more than lamps
Very gelpful staff, beautiful displays
Great product selection on hand!
Very courteous and helpful, wide selection
Lots of lamps, ceiling fans, wall hangings and nick nacks to choose from. Lots of staff help for any questions.
Excellent Knowledgeable service
I m not planning to go back. Prices and sales staff are terrible
FOR ALLLL YOU LIGHTING NEEDS
Good service
Could not have been better!
I have always bought my lightings from Lamps Plus. So, if some are confused about it, go to Lamps Plus for your lighting needs orJUST STAY IN THE DARK.
Prices are high unless on sale.
Good selection.
Very nice
GREAT Help
Very brite
Nice employees!!!
Ok
No customer service