Lady behind the counter is more concerned with her personal text messages than helping customers standing in line. Love the attitude she gave when I asked her a question

Rude, rude, rude. Their car wash works sporadically and so after waiting 45 minutes in line, it won’t give a receipt with the code, I have to run around to see the cashier like the error message says and Samar was behind the counter, gave me a hard time and then tried to short the refund. There were 6 cars in line behind me and I still didn’t get my car wash. Go to the AM/PM or the car wash down the road. They’ll never get another dollar from me.

Employee was pretty cool!

Cashier had his mask off his nose. I asked if he would please pull it up before checking me out. I was told to leave.

High gas prices. Credit card mal-function error. Have to go inside to pay. Car wash is a TRAP. You need to put a digital sign in the beginning of the carwash entrance ‘how many cars ahead of your car’. $6 carwash only sprays water. The brushes dont even go on.**Shell needs to revisit their terms with these owners. This location is bringing their name down**

I do ride share and every cent is a big deal to me, I used to fill up my gas here everyday, but when the price of gas dropped at the global market this place didnt even change their prices even a single cent. Just search for a nearby shell, some are 20 or even 30 cents cheaper than this place

Gas station pumps freeze up and cant enter id.

Do Not Use This Carwash, its just wasting your money 😒

Lots of room at the pumps. Not so much in the store. There is a place to sit down and eat or rest, if the local law enforcement isnt already taking their break in that space. Definitely feels like a safe spot to fuel up. Friendly staff.

Carwash takes 7 minutes per car. No way to see the length of the line until you are already in it, as it wraps around the back of the building. And no way to leave once youre in line. Its a trap! Avoid this carwash if you have somewhere to be and/or dont feel like wasting your life. 😑

Great place to get gas. It does not have a car wash though. Attendants are always pleasant.

Awesome gas station made my 97 hatchback Honda output around 100 more hp

I am standing here typing this review with plenty of time to spare because the pump is filling INSANELY slow. This is after the machine moved INSANELY slow to even register my credit card for payment.Lines here are ridiculous right now and I have a good idea as to why. Someone else just complained about the pump speed so it is all pumps.Never coming here again.Literally filled 2 gallons while I typed this entire review out. TWO

One of the best, if not the best gas station in Rancho Santa Margarita! This is my go to gas station!! 5 stars!

Tried to get a car wash and the machine didnt turn on after paying with card. Told clerk and he asked for my receipt. The machine asked if I wanted re eipt or not and I declined. He said he cant do anything without a receipt. Went in line gain and got a receipt this time. Next day, two charges showed up on my account. Not a great experience.

Easy to get in and out but prices are higher and car wash is a pain. There is no way to tell how many cars are in line until you pull around the back and then, if the line is too long there is no way to leave the line and come back later.

Took my wifes 1 week old car through car wash and it completely scratched up the entire car damaging the car from front to rear. Leased vehicle and the idiots that can barely breathe inside said the car wash didnt do this. Also a rep from shell came to look at the car and said straight to our face that the car wash didnt do this... Are you kidding me? I went in with a new car and came out with a destroyed one. Filed a claim and wish I filed a police report as well.

Avoid!

Friendly staff and clean. But be on the lookout for the cops. They enjoy hanging out in the corner by Dunn Edwards

Really good prices, every time! Sometimes you have to go to the store for your ticket

High gas price considering the area, but it has good service

Clean gas station. Easy in and out with lots of pumps

Very clean and well lit. Nice pumps, and plenty of them. Worth the $0.03/gallon over the arco.

Its gas. Get the best gas mileage on shell.

Its ... a gas station. Much like the hundred thousand or so gas stations across the country. It has a car wash, wide bays for fueling, and a minimart. Nothing out of the ordinary.

Great gas, made my car go vroom.

My go to Shell Station, typically the lowest priced in the area!

Nice staff and one of the best gas prices in the area.

I came to this place using my Shell card. Tried 2 pumps and it kept saying please see cashier. I called Shell customer service and they said there were no problems with the card, its the location itself. So I went inside to pay w my card and there is a long line already because the lady cashier was on her cell phone on personal calls mad at the person on the other line, the business phone was ringing non-stop. And then she asks me how much 20,30 I need an amount to charge! Kinda frustrated, she could not understand English when someone talks fast. I explained almost 5 times Im filling up my tank. Needless to say, I could not deal with the language barrier, the personal calls and another phone ringing so I just left. Never coming back here again!

My go-to place to pump gas. Never had an issue here

Regular Shell. The store is kind of cramped but it is easy to get into and out of.

Convenient location and decent prices.

Pumps always malfunctioning or Visa card issues. I drive farther just to avoid this place.

I noticed that there were no cars lined up to get a car wash, so I went ahead and paid for one. When I pulled around to the car wash there were 8 cars in line. These are hidden from view and you cant tell that there will be a 30 minute wait to use the car wash. Now youre trapped.

Full service gas station & shop, everything worked, met expectations

Busy but decent, car wash is Finicky but as long as you read the sign you should be OK

Gasoline and so much more

Carwash is very slow.

Nice food Mart. Car wash is very slow and finicky.

You gotta love it !!

Do NOT use the car wash here.

Price is good here

Avoid this gas station like you would the plaque.There are a number of reports of debit cards being skimmed.For thousands of dollars

Always cleAN

Ok

Nice service

Your typical gas station

Just a gas station

Staff is rude

Clean store

Nice

Clean restrooms

Clean