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AutoZone Auto Parts
1424 E Grove Ave, Rantoul, IL 61866, United States
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AutoZone Auto Parts
Comments
Er
Review №1

My old car battery died. I was able to charge it up and but a new battery online and go in to pick it up.They was even nice enough to install it for me.

Dr
Review №2

Wonderful experience!! Service was excellent, they were busy but very quick and knowledgeable.

Bu
Review №3

One of the places for your auto needs in Rantoul. Good inventory helpful staff... Rob is quite knowledgeable car guy.

Th
Review №4

Good selection and friendly staff. Didnt try to sell me something I didnt need.

Gl
Review №5

Very friendly and helpful

mi
Review №6

THANK YOU to all the Auto Zone guys who work November 13th night and November 14th morning.These are the BEST guys you will ever meet.The Biggest Thank You goes out to Kyle. It was amazing to know we have people as kind as him in this world. Kyle went over and above to help me. I was passing through and broke down at AutoZone. Not only did he call around to get the parts I needed, find me a cab and shop to get the car fixed but he was so kind. In my biggest time of need away from anyone I knew it was nice to run into a guy like him that was so helpful. I truly have no clue what I would have done with out his help.Thanks you more then I can say Kyle.This store is amazing at making sure you have everything you need even if you are just passing through.

Lo
Review №7

Very knowledgeable and helpful employee. Put my front light bulb in for me in freezing wind.

Ro
Review №8

Very helpful

ka
Review №9

I love my AutoZone they are very helpful on any item that I need to get

da
Review №10

Prices seems high compare then prices seen on the internet

Ch
Review №11

I am very pleased with the service I received here. Im not a car guy so I needed a considerable amount of help in getting the correct parts to repair my vehicle. The staff were very helpful and knowledgeable, especially Eaten. He made sure I had all the parts I might need. He was also very pleasant when I returned the parts that turned out to not be necessary for the repairs. I highly recommend this AutoZone to anyone trying to do their own repairs or even just getting routine maintenance products.

Ke
Review №12

Glad to see they are enforcing the mask rule. Good job. Usually has the parts that I need.

Ri
Review №13

Very helpful and awesome polite. Safe with the covid-19 precautions which is a plus.

an
Review №14

This is one of my two favorite auto parts stores in town. They always seem to have what Im looking for at a fair price. The store is always clean and the staff are always ready to help. This particular day, I had called in an order for a thermostat the day before, a special order, and came to pick it up. It was at the checkout waiting for me to get there. Also, if you are employed with a fire department, police, corrections, or serve our country, be sure to ask for the protect and serve discount.

Fa
Review №15

Great service staff definitely friendly excellent customer service

Ju
Review №16

Very professional and helpful

Lo
Review №17

Staff is always extremely helpful and I can always count on them to have the parts I need.

El
Review №18

Very helpful and knowledgable. Was able to get my lawnmower battery charged at no cost.

Ge
Review №19

Had a really good experience here today. Needed new ignition parts for our RV and the guys at Auto zone were able to get it ordered for me. Will be here tomorrow.

Sc
Review №20

Ordered a part and was told it would be in by 10 am the following day. I get there about noon and was told first shipment was put off they would not be getting in any parts until 230. A courtesy call wouldve been nice considering its a 45 minute drive each way for me. There were a group of around 4 employees standing just on the other side of the wall all just socializing so Im sure someone would have time to call their customers and let them know. Poor management skills.

Jo
Review №21

Prompt and friendly service.

Gw
Review №22

Very helpful staff 🙂

Pe
Review №23

The staffing crew is very nice and informative when you describe the kind of noises you hear with your vehicle to get the right parts the womans really rock

J
Review №24

The employees are just silly habe no sense and no customer service skills. Would highly recomeend napa over them all day

An
Review №25

The people were friendly and they were able to get the parts I needed here the next day.

ma
Review №26

Very friendly staff.

Ar
Review №27

Most of the time i have a great experience here but today at 4:21 was different. I came to order a part I ordered online and they couldn’t find it. I have them the barcode the website told me to show them and still nothing, gave my name and part number and waited 10 mins. The manager I think Cynthia was rude and no one check in with me she then told me she doesn’t have it and that she wasn’t here and that’s it asked for a refund and she was literally smirking the whole time. I won’t be going back if she’s there

Mc
Review №28

Just another auto parts store you get out of parts

Ri
Review №29

Friendly and helpful. Easy access to all items. Cant beat the prices or service.

An
Review №30

Love AutoZone plus picked up a great Chevy beanie for $10. Love you AutoZone keep up the great work.

Co
Review №31

You need parts? They can help.

Ka
Review №32

Cynthia was very curtious & helpful. She found my items quickly & replaced them on my car. I truly appreciated it.

do
Review №33

The help was very rude

Ch
Review №34

Great people very helpful, definitely will be going back.

Cl
Review №35

Very helpful and friendly thanks Dave & Rob

Ch
Review №36

Nice staff

Pa
Review №37

Very helpful service. They went above and beyond helping me find the right wiper blades and even put them on for me!!

Cr
Review №38

Rob is the Manger and he knows awesome.I go to him if i need something very time.

ma
Review №39

Get in the Zone

Sh
Review №40

This place has the worst customer service skills in all of rantoul

Ke
Review №41

Bought an Everlast car battery in 2017.in 2019.it went bad.only had a 2 yr replacement warranty.not happy.will never have another one.

Ok
Review №42

Very helpful crew enjoyed my visit! Highly recommended!

li
Review №43

Just had them check my battery - they checked it and replaced it - all in less than 15 minutes. Charles helped me. Awesome service!

Ha
Review №44

The staff was very helpful and nice.

Pe
Review №45

Sales person was very pushy, trying to get a hurry up sale like there arent other options to consider we went to the competition for this reason

Ka
Review №46

Friendly knowledgable staff! Dustin and Kary are awesome!

Am
Review №47

Can always find what I need. Very helpful.

Dr
Review №48

Awesome for most of your car needs ! Best place for oil change prices !

La
Review №49

Very nice people. Very helpful.

Qu
Review №50

They cant help do nothing for no one I prefer OReillys over this place but two stars for effort

Sh
Review №51

Well shame on me for even going back to auto zone. For the second time they have me the wrong rotors for my 14 malibu. When I did the front rotors they gave me the wrong ones drove 15 miles home to find that they were wrong and had to go back cuz they dont carry the right ones. I had to go to OReilly I forgot and went to AutoZone to get my rear rotors and got the wrong ones wasted my time and money also I always get the tard that works there the boss will tell him what to do but he doesnt have a clue.

We
Review №52

Very nice store and the staff are awesome.

Bi
Review №53

Want to argue be over parts be lm a 55yr yr tech dont have time for it

Br
Review №54

Nice people. Easy to talk to.

Se
Review №55

I had a horrible experience at Autozone today with a not so bright clerk and his manager. My grandmother bought a part and had it installed and a local shop. When I scanned the car myself it was showing the same part as being defective. Note it was a remanufactured part which as we all know Autozone is not the best for electrical components. When I stated I wanted a refund unless they had a new one in stock the clerk went and pulled another REMAN part. I stated again that I asked for a new one and was told it would be 2 days to get it. I then asked for a refund at which time I was told they dont do refunds only exchanges. However, my receipt clearly stated that the warranty allowed me to get a replacement part or refund. Once I brought that to the managers attention he told the clerk, just give him the money in a hateful tone. So not only does my Grandmother have to go another day with no car, she is out $40 she paid a shop to put on a defective part and the manager said that is not there problem and there isnt anything they can do about that. Which I know is a lie because I have dealt with other Autozones in my 20 years as a ASE certified mechanic and they have credited labor back to customers before due to their defective parts.I have bought a great deal from this Autozone in the past and have never had a problem at all until today and am highly disappointed in how the clerks attitude, as well as the Managers attitude was toward me and the situation.

Sh
Review №56

Cindy was very helpful as always!

ra
Review №57

Good place to get Car parts

De
Review №58

They somewhat have ppl that know about mechanics

Ch
Review №59

Wonderful place great attudes

Sh
Review №60

The Elvis looking employee is not real knowledgeable and kind of rude

SA
Review №61

Great customer service

Al
Review №62

The treat you right

Ma
Review №63

Very helpful, kind and knowledgeable!

Te
Review №64

Good products, reasonable prices

ki
Review №65

Good Prices....

Je
Review №66

Always had a good experience

Ri
Review №67

They. Got me parts i need

Li
Review №68

Excellent store and service

Ra
Review №69

Dont know much about auto parts very disappointed with the slow inexperienced staff

Ch
Review №70

Always helpful

Ke
Review №71

Good service

Be
Review №72

Fair prices

ST
Review №73

Got what you need

Ro
Review №74

Friendly service

Pr
Review №75

Friendly staff

Te
Review №76

Its ok

ta
Review №77

Carparts

Da
Review №78

Awesome

Ju
Review №79

Good

Ne
Review №80

Mi experiencia en esta tienda nada grata el personal bueno para nada solo me robaron mi dinero estoy muy molesta deverian tener personal mejor calificado y si eres hispana peor te tratan

Information
10 Photos
80 Comments
4.1 Rating
  • Address:1424 E Grove Ave, Rantoul, IL 61866, United States
  • Site:https://autozone.com/locations/il/rantoul/1424-e-grove-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2658&y_source=1_MjQ2Nzc0Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 217-892-2206
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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