This place is AWESOME! After waiting over a month for a washing machine part, I decided to call local stores. After calling 13 different appliance parts shops, this place had my part. Not only did they put it aside for me, they triple checked to make sure I had the right one. Philip was beyond polite and helpful when I picked it up and I will recommend this store to everyone (as well as continue to order from them before even looking online.) THANK YOU
Needed a part for a microwave. They were able to find one. Only waited a day. Service was exceptional. Upon picking up the part the staff were very outgoing,knowledgeable and professional. As a company that does many repairs on appliances,its comforting knowing there is a place that can assist us with that. Even placed a second order before leaving. Looking forward to this business relationship continuing.
Owners went above and beyond to ensure the integrity of their business. Visiting repairman, at their business, became agitated with us because we were trying to effect our own repair, on a dryer unit. And, he spoke quite abruptly at us about it. Owners called us to please return to store and apologised for repairmans attitude. It needs to be said that the repairman doesnt work for them but owns his own repair shop. My son and I appreciate their concern for good custormer relations and their willingness to take the time to correct our point of view of their business ethics. These are good people. Not every one would have bothered. Thank you both, again.
I was so pleased with the customer service this company has. When I called, an actual live person answered the phone AND was able to help me! No, press 1 for, 2 for...a Real person. She helped me, ordered my part, I got a call when it was ready. Then when. I went into the shop, the person at the desk helped me right away and out the door. I highly recommend this group for any of your parts needs.
Great place. Very helpful and knowledgeable people (and the cat Im sure as well). They had a part I needed thats sold out everywhere online and I could complete my repair before lunch.
Very professional and helpful. In and out very quickly.
I had ordered some pieces for my whirlpool refrigerator.Appliance parts had stated to me it will take some time. It had come in a month and a half earlier than expected. Very knowledgeable, very courteous and very professional.
Catastrophe last night in our house! Lauries 20 yr old kitchen aid counter top mixer stopped working while in the middle of making Christmas cookies. (That mixer will be running for the next week straight) Called Debbie and Bradley this morning and I will have the part Friday! Small Family owned and operated business. They are awesome! I thought for sure I was buying a new $500 mixer, never thought an appliance repair store could fix my old mixer.. Give them a call with anything you might need! Shop small..Shop Local!
Called looking for a part, they said they could test it before throwing money away on an unnecessary part. Brought it down, turned out being just a couple small relays.Friendly and helpful on both the phone and in the store.
We needed a part to close our washing machine door. Great service in helping us find what we needed. Had we waited for another place to get the part for us it would have been days without a washing machine. So glad we found this place!
The internet makes it very easy to figure out things and find parts, Appliance Parts Center in Raynham MA should be your go to though. Once again I needed some parts, Amazon has them and many other online sources as well, but shipping cost and delivery time frames are into the next week ... call to APC and not only is the part I need in stock, it costs the same as the total charge online and I can fix my dishwasher today!!!!Support local ... people are great, knowledgeable and made sure I had the right part.
Great prices a lot cheaper than All Brands(Mass Appliance) its worth driving from Brockton.
Very satisfied Brad took the time to get the parts I needed to assure the job would be done safely
Great helpful knowledgeable and friendly as well!
Usually has the part I need a little more pricey but it beats waiting for Amazon
If I could give this company 6-10 stars i would. Bradley and his team always somehow have ability to get parts and either fast shipping or I can take a quick drive to pick the part up. Im writing this review right after replacing a control board on an LG dryer that I didnt see if was available to buy anywhere else online but knew APC online would have it. Sure enough after an after-hours email, a quick call in the morning and Bradley already had the part ready to ship to me. Thanks again for saving me likely $700+ having to buy a new dryer!
The glass on my oven door shattered this morning. My husband called and said that the customer service was great. They were so friendly and assured him that they would order the part and have it in by 5 today. I went to pick it up at 5:30 and the woman who helped me went above and beyond. She took the glass piece out of the box to let me see it to make sure that nothing was wrong with it. She also engaged my children in conversation and was super sweet to them. On top of that, she saw that I had my newborn son in a car seat and so she carried the box out to my car and put it into the trunk of my car for me. Same day parts orders AND excellent customer service! 10/10 will recommend this business.
On a third occasion i found my self with the opportunity to find some appliance parts at the Appliance Parts Center and i must say again it was WITHOUT disappointment. The parts for my dishwasher were located..i ordered a lower rack and a tine rack for bowls.. both had arrived and the tine rack did not fit the dish rack.. .. the sales associated told me not to worry returning it as it wasnt worth the bother nor the freight to do so... and they took it off my bill... no fuss... shop here they will not let you down
This place is amazing, I was looking for a part for my oven on the day before NYE and I had no luck and had to order the part . Then on NYE in the early afternoon I came across this business so I emailed not expecting an answer because of the holiday, within ten minutes they emailed me back with a question and they replied they had the part in stock AT A GREAT PRICE ! so I drove down to pick it up, SAVED THE DAY FOR SURE .
The staff is extremely helpful and willing to answer all questions. The team member who took care of me was named Brad and he was curtious, friendly, and helped solve my problem immediately... Highly recommend.
Both staff members I spoke with were extremely patient with my questions and knowledgeable. They took the time to go thru the owners manual with me ( refrigerator) to make sure I understood what needed to be done.mma
These guys have supplied me with a few appliance parts so far. Needed some oven parts and such. I wont go anywhere else. Great service, good pricing. Usually have what I need in stock, but quick turn around for when they need to order it. I appreciate all your help team! Thanks again!Willettes Optical Paradise Approved 👍
This store has the best customer service I have dealt with ever. They are patient, thorough and reasonable. I find ordering appliance parts online MOSTLY results in the wrong part. It has ALWAYS been worth it to use this appliance store. They know their products!
I was able to get knowledgeable advice and with the employees help and utube i was able to fix my dryer that was only 3 yrs old. Best part it cost a little over 30 bucks. Thanx!
Great people here. They even have cats around and being a cat person I love going in for my fridge filter.
If they dont have in stock they can get it! The customer service is outstanding. Very knowledgable staff and helpful to get answers. Weve gone there for dryer, microwave and our latest; refrigerator parts with zero issues. I hope nothing else breaks down any time soon. But I know where to go to get it fixed.
Great service, very professional, as well as knowledgeable about the parts they sale. They know what they sale as well as what it goes on, truly putting the customer at ease. And to beat it all, they almost always have the parts I’m looking for, generally at a great price. Always the first place I check out when shopping for appliance parts. Great professional team that works great together as well as very courteous.
Bradley is as good as it gets! Dr Phil 👍
If u r mechanical and use u tube u can do it and these guys are GREAT and there to help. Saved me $ several times now!
Great customer service, Knowledge above the ALL the big box stores, Friendly advice & service that goes to the next level to make you happy . They help you in every way to get it right & save you money. Special Thanks to Brad for making my day ... Keep up the good work !
Huge inventory, and amazingly intelligent staff. They have saved me and clients thousands with their wisdom and tips... listen to the tips. They are what makes a repair a sucess.
Located in the Raynham Marketplace Plaza on the left hand side tucked into a corner is probably the best appliance parts place around that you could ever hope for to find the part you need to fix your broken appliance. With flexible hours during the week and on Saturday theres no reason you cannot find the time to get here to pick up the parts you need to fix things yourself rather than pay an expensive repair bill. The very helpful staff will assist you as much as they can with diagnosing problems and getting you the right parts you need very quickly if they do not already have them in stock. All you need to remember is that you need your model number and your serial number of whatever it is thats broken and some pictures on a cell phone dont hurt either:-)
All of these five star ratings are not bogus reviews. I found APC to be very pleasant to deal with as well as selling the part I needed for much less than the online dealers. I would highly recommend giving them a try the next time you need a part.
They helped me get right part to get my dryer going, kudos!
They always have the parts I need and excellent customer service
I cant say enough good things about Appliance Parts Center. Ive purchased several items from them and most recently a main control board for my less than awesome Frigidare refrigerator. Got the part home, didnt work, called and let them know and with a smile, they replaced the board. Since this was an electronic part, I was expecting a hassle trying to get this replaced. I highly recommend them and commend their business model!
This mom and pop store is the best. They are extremely friendly when answering the phone as well as helpful.
My phone request was answered quickly. Professional, knowledgeable and friendly. Thank you, Linda!
Needed a part for a 15yo clothes dryer and they had it in stock. Friendly staff. Its my new go to place when I need parts 👍
Great service.
Bradley and Deb are the best! Prices are at or better than online superstores and its amazing what they have available in stock for immediate pickup. Ive replaced refrigerator shelves and crispers, oven burners and igniters, washer and dryer belts, shocks and motors all with their help. Id rather give my money to a local business anyway, and Appliance Parts Center certainly earns it.
Friendly service. Brought in a broken part and it was matched up quickly. Better than waiting for an on line delivery!
A women their was awesome and helpful and knowledgeable...awesome placeI called in first and before driving there I text her a puc of my broken part... she matched it up with a new one..i left to pick it upYou dont find that in biz today CongratsThank you again...your the best
Great local place for appliance parts.
Advice, fair prices, kind and courteous service and always willing to help. They are the best.
Awesome place very helpful and friendly service and best price$ in Massachusetts!!!!!
Great company with a great staff!!! Very knowledgable. I wouldnt buy parts any where else !!
Great place for appliance parts. Friendly and cheaper than most online prices.
Have used them for years. Knowledgeable, very helpful, fast, and very reasonable. Would not consider anyone else!
Best place to buy appliance parts
Awesome! Called in, woman on the phone was super friendly. Was looking for a defrost thermostat for my kenmore fridge. They had a couple options in stock, fantastic! Went and picked it up the same day in person. A bit pricier than any other online places like repairclinic and appliancepartspros or amazon, but got it the same day! Part fixed my fridge, so cant complain.
Wicked helpful place. If you need a part, they can get it.
Great friendly service, even double checked a test on part to make sure.
They dont talk to you like youre an idiot and are very helpful. Easy to get to off rt 24 too