We blew a tire on our honeymoon through New England at 5:55pm and every other tire store in the area closed at 6pm, but this Pep Boys was open until 7pm. We had enough time to put on our spare tire and carefully drive over, the service associate at the front desk was very nice and helpful, they had a comparable replacement tire in stock and got right to work replacing our blown tire. Very helpful and speedy!
Brought my car in today for a diagnostic because engine light was on. Francois and his crew took me immediately and thoroughly and professionally assessed the problem. They were very polite and helpful, and did not charge me for this service. Very positive experience!
Tracy and the team of guys at raynham pep boys are amazing . This is the kinda service everyone should receive. Will be a lifelong customer now.
Friendly staff. They were able to fit me in to rotate tires.
Great service. Had me in and out in no time for my oil change. Tracy and the crew are awesome!!!!
Got our car in for a tire change 20 minutes before closing. Such a relief! Employees were very helpful.
Went in to get 4 tires installed on my Jeep. I went online picked the ones i wanted and said would pay in store. I walked in and waited a few mins to check in as someone came in right before me. Christine was welcoming and very polite checked me in took keys and confirmed order. I decided to wait and was advised upfront it would take roughly 2 hours. Had a few conversations and decided with Christines advise to add the road hazard warranty. It also comes with a free 1 year roadside assistance. Saw some inpatient customers as someone came in after me and said he had appt. As guy was taking my car and told other customer i have an appt as well. The tech is doing what he is suppose todo. I was very excited to find out i also received an extra discount as i am previous military. Great job. Tech advised me i had a lot of build up on rims he took extra time to clean it. Was extremely pleased
Tracy is wonderful and so are the service staff! They were so nice and reasonable and got us in and out!
Its convenient but youll always have to back for something new fix. Ill probably never come back here. After 5 times going there and getting something fix, a couple of weeks later something new would go bad. No worth it in the long run.
Tracy was very sweet and efficient at her job. Made my life as easy as possible. Although the guys in the garage were down men, they did a great job. Thanks!!
Best service with a smile. I aways take my business here when needing extra help with the car, especially with the service center. Very friendly and knowledgeable.
I love their service, they helped us even when it was very close to closing time, amazing hospitality, we had a flat tire and they just helped right away, they also were so nice to my three kids … amazing people in Pep boys ! ✌🏼✌🏼
Tracy and Louise got me in and out fabulously!
I walked in and I was taken care of immediately. I was given an estimate and the price was exactly as stated. I had to wait a little bit, which was fine, Cody came over a couple of times to make sure I was okay and if I needed anything.I feel Cody made this experience 5 star because he was attentive, professional and exceptionally courteous. My dad recommended Pepboys and I wasnt disappointed! I will be back for any and all maintenance! Thank you Cody!
Today I went there because I had a leak in my 2015 Silverado tire, I originally brought it to the Chevy dealership and they were not able to find the leak, thankfully pepboys crew was able to find the nail after many hours of searching for such a small nail! All staff working there today 8/20/21 in the Raynham Rt.44 location were very friendly and great customer service! I highly recommend these guys and I will spread the word! Thanks again pep boys - Mike
Went into the Raynham location tonight to get a last minute oil change and was in and out in less than 45 minutes thanks to Tracy and her team!! Thank you so much!!
Tammy was amazing!! She was so good with communicating with us what needed to be done. We are from Florida and wish we had a Tammy at our pep boys. She deserves a raise.
I had a wonderful experience here. The staff is very friendly and happy to answer all questions. I had an oil change done, and they were very quick to get it done. Definitely returning again
I had an amazing experience. I came in with a handful of problems at 8am and left in an hour at a very reasonable price. The staff was kind and cared about giving the customer the best experience possible. I will be coming back when I have car issues. The tire rotation was free!
Horrible service they refused to warranty my work just because of the mileage on my truck little did they know that it was a brand-new crate engine with 10000 miles on it I was treated poorly I had scheduled an appointment and they did not have me on the books they did find my keys in the lockbox but refuse to service my vehicle my name is clearly on my set of keys with a vehicle identification never ever go to this one again but it really doesnt matter cuz theyre going out of business
Tracy was super helpful checking a tire patch and charged nothing. Excellent service.
Staff is VERY friendly and helpful. Went in for a tire inspection and a handful of other issues. Had to go in for a 2nd inspection to find the problem and it was fixed up quick with no additional charges after the initial service. Lady at the front desk turned what is normally a frustrating situation into a positive and friendly experience!
Tracey and the team at Pep Boys in Raynham, Ma go above and beyond to help solve auto issues! Thank you for your efforts.
Could have been a better experience.Purchased 4 tires online and scheduled an oil change upon arrival. I had a 9am appointment. I didnt need the vehicle so I left it at the garage. I received a call at 4:45 that the vehicle was ready. almost 8 hrs for 4 tires and an oil change.(yikes).Pros.Tire prices were best around so I decided on cooper adventurers. (specifically made for pep boys by cooper) So far so good on the tires and ride.Cons.Zero attention to detail.-Glue (all over rims and new side walls) and fingerprints everywhere, would it have killed the tech to wipe off-Oil Change life not reset on dash-Wiper fluid not filledWasnt a terrible experience but having the vehicle for this long these items could have easily been taken care of.Just a little extra care goes a long way gents.
Went in for an oil change and was a great experience. Friendly customer service and was quick. Will definitely be returning here, highly recommend
Good service dept, if a little pricey.
In and out!, great service, Tracey was fabulous!
Pep Boys took me last minute to fix my tire so I could get to work the next day. I am so grateful!
Pep boys in raynham is so good they are the best
Pep boys is awesome. i get a discount pretty much every time i come in for an oil change. staff is super helpful & friendly especially christine!
No longer an auto parts/accessory store. Now a auto service/repair center. Looks strange right now as old store area is empty but still up in the air as to how good a service center it is.
Job well done courteous staff members and excellent pricing. I called the Raynham pep boys to inquire about tires I saw online spoke to Christine she told me I could come to get the tires installed right away. They did a great job and I will return in the future.
Great experience. Cody is wonderful he taught me stuff I didnt know about cars lol and helped.me out a bunch getting my tires done. Very knowledgeable staff ♡ ill deff be back
Cody was knowledgeable regarding the service my car needed and was helpful with every question I had. I will be coming back for my next service.
Made an appt ahead of time. Got there and asked for an oil change. When I showed up, they took the keys immediately and it took about an hour to finish. Waiting room was cramped but otherwise, no fuss. I would come here again.
Went in for tire installation. Service was super fast. Was in and out! Great job guys!
I was extremely pleased with the service I received from a gentleman named “Sergio”. Very knowledgeable and compassionate about the costumer. I will 100% be returning solely because of him!!
Gabriel was super helpful! Great service.
Cody and Christine helped me with everything I needed quick an easy !!! Amazing customer service an made sure I was completely satisfied ...
Was very pleased with the job they did on my car. Tire replacement, alignment, winter services, air filter replacement, oil change, etc. The man who took care of me was very nice and respectful, unlike many car repair places. Thank you for your great work!
Needed a battery replacement, but wasn’t sure. Called up the shop, they immediately knew what was going on and so I drove on down to the shop. 30 minutes later, I had a new battery and was out the door. Super helpful.
I went here to get 2 tires mountedVery quick, cheaper than I expected, and mostImportantly not a single scratch on either of the rims. 5 stars I will trust them in the future too.
Called last minute for an oil change and got it taken care of right away! Super friendly, definitely worth it
Great customer service and oil change done in minutes, highly recommend!!!
First experience with pep boys getting my oil change and Cody was so helpful setting me up with an appointment and reaching out to let me know that Chris C found two leaks in one of my tires and fixed it right away for meMost definitely will return!
Jeff really helped me out today. Absolutely fantastic service!
Dont work on motorhomes
Amazing, by far the best service one could ask for
Previously had a bad experience with their mechanics. Closed when Google maps states they should be open, not gonna wait 15 minutes for wipers when so many store are open on time
They were fantastic. They were extremely transparent about pricing, warranty, and timing of the service. They even helped me to make sure i got the best deal on a set of tires. Francois was very helpful!
Oil change; price was right, quickly serviced, friendly, knowledgeable, and professional people.Update: April 2021: had oil change and inspection (not state inspection) for trip to Maryland - checked my tires, eyeballed suspension, etc. Great service and done in 45 minutes. Very reasonable charge.Everything but gas! Still a very good shop.
Very fast and efficient with friendly workers. They do all of my and my wifes oil changes.
Love the rewards associated with their rewards and pep boys card ! Wont go anywhere else for tires
They are so slow almost 2 hours for an oil change
My wife had to go there for 4 tires i understand she was a walk in but still. she got there at 10am and just left at 230pm . 4 1/2 hours for 4 tires . This is crazy i do not recommend this place.
Please go elsewhere!!!! This place took 4hrs to do an oil change and a tire alignment. Mind you I had an appointment and still had to wait for 4 hours and half for it, ridiculous! They need to hired more staff! They also over charged for a regular oil change, I imagine what it would cost for synthetic Probably over 100$.And their customer services are not the best, staff are not friendly! Save your self some times and money go somewhere else!
Sorry to say this Pep Boys location is closed.
Pep Boys used to be a good place to bring your car. However, the service there has completely gone down the drain. I called during the week to book an appointment for a Saturday to get new tires and an oil change. The guy who answered the phone sounded like he was fresh off a bender, or was still drunk. He said he could not book an appointment because it’s busy on Saturdays and they have staffing issues there. I asked if I could just bring the car in early in the morning and drop it off. He stated that they would probably not even be able to look at the car and went off on some rant about how busy it is. I went online to check see if appointments can be booked online, and there were 5 open appointment slots.I then called SpeeDee, and they were able to take me right in that Saturday even though they were “busy.” They were professional and prompt and did a great job on my car.My advice is avoid Pep Boys. They have no idea what customer service is, and their employees are incompetent and may even be drunk. GO ELSEWHERE!!!!!!!
I find this shop to be very honest. I have an older 90s sedan that had a cooling problem. Rather than sell me what I didn’t need, just what was failing was replaced. Also had brake inspection, was told just the fronts were in need of replacing.The service manager is a very down to earth guy. Will definitely use this shop in the future when the need arises.
Clean, well organized, helpful signs, knowledgeable staff. Good prices. A pleasant shopping experience. Much better than so called advanced auto parts stores.
Good price on tires no one could beat
They did what they said they would do on Columbus day. They did underestimate how long it would take. Was told 2and Half hours to replace 2 tires but it took 4 other than that good experience.
Prices are good. Took 2.5 hours to get a battery even though I had an appointment
Very good experience. Had 2 new tires and wheel balance down for less than 300.
Scheduled an appointment for a battery. Upon arriving, I was informed that they were behind. When I asked for a time frame I was told an 1-1/2 hours. This is way too long for a scheduled battery install, especially when appointments are spread out due to COVID-19. I will take my business elsewhere, thank you.
Got what I needed as always. Door greeters are always nice.
Good customer xare
Professional and courteous.
I made an appointment and when I arrived I was told I didnt have an appointment scheduled I was extremely upset because I left work early but thanks to the assistant manager Gabriel who was able to get me right in he made my bad situation right and I really appreciate that kind of service.
I dont typically leave reviews unless I am very impressed the shop was very clean and the workers were knowledgeable and quality work my only complaint is that the prices may have been just a little bit high but overall I would highly recommend it they were very efficient and accommodating and the waiting area was pleasant
Very friendly staff. Got my Corolla and q50 oil changed and tire rotation in 1.5 hours. Which is very good for 2 cars. Affordable prices as well! Will be coming back. Very happy.
I went there to see if they could check my oil and see how many quarts I needed and I told me they couldnt do that I said Im going to buy the oil I just dont know how much because I was due for an oil change and they told me they couldnt do that and asked me I really dont know how to check my oil?
Every time i have gone to pep boys there is a significant wait with not a lot of Vehicles there. They either tell me to leave my car for HOURS OR OVERNIGHT. ITS A OIL CHANGE!!They are ALWAYS backed up EVERYTIME this is not occasionally this happens and are very unorganized. They will get your oil change done and i will say it is done right. But it is an extreme hassle to get there.Also your responses on reviews i read are posotive. Yet ur company’s actions is what would make customers happy. words mean nothing.
Had an appointment scheduled- arrived in parking lot only to receive a call saying they had to cancel it because they were short staffed. Offered no apology or empathy for the inconvenience. Why not call me sooner? I will never be doing business here.
We were very impressed. We were out of town, hours from home, when the tire pressure sensor went off indicating a serious problem with one of our tires. We made it to Pep Boys. And despite the fact there were several people ahead of us, the service was quick! They took excellent care of us. We were back on the road in no time. We really appreciated the quick and professional service.
Randy and associates are very courteous people working at this location. Never had to return for the same issue, very honest workers right here.
Always get great customer service and support from the route 44 store.
Customer service was great. I had a delay but they went out of their way to make it right.
Needed a new tire after a long day at work. Was given fast, friendly service at a great price!! Definitely will recommend/use this place again!!
Bought tires online for my Legacy and had them shipped here and installed here, very good experience. Service manager was great and did an excellent job getting me in and out on time and communicated very well. Thanks.
Best prices, for my needs and car anyways and will keep going there. guys are very polite and great there.
Helpful and knowledgeable staff! I go there a lot!
I have been coming to this location for a number of years. I had recently moved back to the area and the same faces that were there with my first car are still here many years later. Not only are they there but still show all the same courtesy and helpfulness as my first time in. I wish I remembered the names of the people who helped me but I want to say thank you to the whole crew including the technicians as well. Great job!!!
Good place
Great service
They used to have a really good team, super helpful guy at the counter. I havent seen him in a while, and the new guy is useless. He is extremely rude, and doesnt seem to know how the systems work. I will be taking my service elsewhere from now on.
Outstanding service, excellent work, great prices
Got 4 new tires, balance and alignment. On the highway violent shaking. Had to leave highway and take back roads home. Called Pep Boys and was told they would pay for a tow, but I felt I could drive the 5 miles safely. Got there and was told that because I was10 minutes late, and they only had one tech on, that I am now at the back of the line. Should have paid the extra 100 bucks to have my REAL mechanic do the job. Never again.
This guys were a great help, and they knew exactly what I needed. Unfortunately, on a wall full of hooks, and hooks full of parts… The one hook that I needed parts on was empty … :-( Hey, it was just bad timing, these guys are excellent! Thanks guys. :-)
Awesome service and on a labor day! Had 4 tires mounted and balanced and they had it done in no time for what I was quoted! Very happy Ill be back next time
The prices are the only reason why I would come back or recommend this pep boys. We made an appointment for an oil change and the service took well over an hour. Longest oil change ever... Why did we make an appointment? Staff was generally rude which was enough for me to make this my last visit here. Location is convenient right on rt 44 in Raynham so there are plently of other places to get quicker nicer service.
I got my brakes done & an oil change this weekend. The guys that worked on my car did an excellent job. Randy the mgr was friendly, provided great communication throughout and I appreciated the coupons/discounts. Thanks guys!
Came in to replace a tire. It would cost $160. I had already agreed to replacing the tire, but when they got it on the lift they saw they could do a simple $12 repair. That is great service. More importantly it makes me trust these guys.
Got me in quick without an appointment and one of just a couple service centers near the Cape that would change oil and filters if I supplied the oil and filters.
Nice people. They seem to have some more options then other places like them.
Went in with a nail in my tire,they said if you want to wait, well fix it now.Wow fast friendly service! Very happy .
I had a flat repair a little slow but my car is a company car and is never fast
Great customer service!! Extremely knowledgeable and no bull...
They smashed my car backing out spent over a month waiting for there insurance to respond. The people in pep boys were great company itself were not able to help when it was needed.
Nice people .